Complaint to RUDE service manager in Singapore

hey guy, how to make complaint to the rude customer service manager in Singapore? I want to escalate it to global because my complaint to Singapore will probably go to him. Appreciate it.

ForumUser62:
The only way to make a complaint is to speak to customer support (ironically)
Please dont go too hard on the Singaporean as he only knows how to Engrish
Yours Greg 
*Hope this Helps*
**Click the Kudos to the left if you think this helps**
***Click accept as solution if it solves your problem***

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    splash shows up " Microsoft System Center 2012 R2 Service Manager is not in a valid state". this is now a production server. I have backuped the DB and the management packs. for worst case. I have tried to run the update from all
    user accounts I can think of I even detached the date warehouse thinking that some of the jobs had not stopped. I found a few links online regaurding the removal of the web portal with out removing the management server but I don't want to do
    this on a production server. I am now stuck with a 2012 R2 data ware house( I can't use) and a 2012 SP1 management server and web portal. please help!!

    here is the SCSM setup wizard log (part of it)
    this is what I have found "Could not find WCS portal web site name in setup registry!"
    the web portal was installed and sharepoint was never installed then moved to a different server..
    how do I remove the self-service portal and web parts of service manager with out removing the management server. (having to back up MPs and DBs and restoring them)
    05:59:45:All vital setup files found.
    05:59:45:Upgrading Service Manager 7.5.2905 with 7.5.3079
    05:59:45:Checking dependencies for Server upgrade...
    05:59:47:Getting Management Group information from PMR-SC-SM:ServiceManager
    05:59:47:[GetManagementGroupPropertiesFromDB]:  Opened the DB connection using Data Source=PMR-SC-SM;Initial Catalog=ServiceManager;Integrated Security=True;Persist Security Info=False.
    05:59:47:[GetManagementGroupPropertiesFromDB]:  Found Management Group information.
    05:59:47:[GetManagementGroupPropertiesFromDB]:  Found Primary SDK server:PMR-SC-SM.adi.local.
    05:59:47:Validating SmAdminRoleGroup
    05:59:47:Checking dependencies for WCS Portal upgrade...
    05:59:47:Could not find WCS portal web site name in setup registry!
    05:59:48:***ERROR*** Microsoft System Center 2012 R2 Service Manager: Microsoft System Center 2012 R2 Service Manager is not in a valid state.

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