Compressor hangs after 94% complete, 28 hours "Error: unrecognized request"

After 28 hours I realized the job was hung. The last good log entry before the errors seems to suggest the the job was done anyway. Is this a correct assumption?
The compressed file "seems" ok to me so I duplicated it in case Compressor wants to throw it away when I cancel the job.
Can I use the file I duplicated or could it be bad?
Can I avoid this error in the future?
I was using the standard H264.LAN setting with audio disabled.
Here is a snippet of the log -- the "error" log entry is repeated about 100 or more times.
<log tms="204979368.290" tmt="07/01/2007 06:42:48.290" pid="272" msg="Done _processRequest for job target: file://localhost/Volumes/M/C/A.mov-1"/>
<mrk tms="204979368.294" tmt="07/01/2007 06:42:48.294" pid="272" kind="end" what="service-request" req-id="210A219B-B3D3-484D-B58B-20E328CF3724:1" msg="Processing service request end."></mrk>
<mrk tms="204979486.606" tmt="07/01/2007 06:44:46.606" pid="272" what="service-request" req-id="210A219B-B3D3-484D-B58B-20E328CF3724:1" msg="Error: unrecognized request."></mrk>

I confirm I have the same circumstance with compressor via QMASTER with either local or distributed vitiual clusters.
In varied cases, the output from the transcode is usable..
Saftey first - more often than not the transcode output is OK IF the QMASTER VIRTUAL cluster is localised on the same host and not distributed over other hosts.
FWIW: the transcodes using compressor only always work when there is only one instance running. Simply this is when compressor submits the work to "this computer".
However in this workflow, the downside is that the compressor transcoder does not utilise the cores. On this dual quadcore octo, each core is bout 20%-30% used. Again reaosns for this are documented by APPLE and also people on these forums I believe.

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info:
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Thank you NLEdit for your reply.
Yes, I trashed the prefs (Compressor and Batch Monitor).
I had never heard of Compressor Repair. I d/l it (thanks for the link), but it didnt help. I ran it several time, testing with restart after etc.
Finally I made one last attempt of variation of the compression. As I did 2 things and havnt taken the time to retry in various combinations, I dont know exactly what of the two things solved the problem:
I moved the source files from the USB disk they where on to my internal drive and also altered the Dolby Digital preset from "film sound" to "Music, light compression". This time the compression started and went well.
I wish to add, that I am saddened by paragraph 6 in the user agreement. The company that makes my favorite hardware and software should hire a few Geniuses for the "support" forum. End user input is great, but being at the mercy of that end users can help does not give confidence or make one feel safe when a dead-line is 2 days away.

Error-Unrecognized request

Hi to all,
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Thanks Eric

hi
same problem here.
it doesn´t seem be file problem (it does the same thing to every movie file and every compression setting).
i´ve tried to reinstall fcpstudio2 ( and qmaster and compressor and motion.
http://www.scottsimmons.tv/blog/2008/01/11/compressor-hatred-resolved/ )
but nothing helps sofar.
tjl

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Respected All Oracle ADF Users,
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Message was edited by: perry paolantonio
Message was edited by: perry paolantonio

First, the setup is a stock MacPro 8-Core 2.8GHz. RAM has been upgraded to 6GB, there's 3TB of SATA 3.0Gbps drives inside. Qmaster is set up with a QuickCluster, and we've tried several variations on the number of virtual nodes. Currently, it's at 8, but we see this problem with 2, 4, 6 as well.
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Message was edited by: perry paolantonio
Message was edited by: perry paolantonio

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