Computer Does Not Recognize Ethernet at All

I directly connect to the internet on my MacBook using an ethernet cord. For the past two weeks, the computer hasn't recognized it, including when I run Network Diagnostics. We have still been able to connect to the internet on our PlayStation 3 using all the same tools (modem, cords everything), so I know for sure that the problem is not the internet service provider, or the cords or modems themselves. I have read other forums about internet problems but none of the solutions has fixed my problem yet. Even Apple Care is having a hard time helping me fix this.
Does anyone have any ideas?
Thank you!

Hi,
Please try:
(a) Click network connection (icon at the bottom right corner),
(b) Click "Local Area Connection"
(c) Click Properties
(d) Click Configure
(e) Click Advanced
(f) Under Link Speed & Duplex select Auto Negitiation
(g) Click OK, Apply ....
Regards.
BH
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