Computer doesn't recognize ipod and ipod freezes when connected via USB

My ipod has developed a problem.
1. When hooked up to a computer it suddenly is not recognized by the computer--there is no "sync" noise and it odesn't appear in itunes. Also, all the buttons cease to function.
2. Interestingly, it still works fine in my Boise player and also when in the car via audio cable.
3. When i unplug it from the computer it works fine again.
4. I tried a manual reset into disk mode hoping that i could "start over." Bad idea--still no connection AND now everything is off it.
Any ideas to help with this?
Thanks a ton.

I have tried with two different cords and in different USB ports. I think it is an ipod problem, not a computer problem.

Similar Messages

  • IPhone 4 Doesn't Show Up As Drive/Device When Connected Via USB?

    My 3G shows up on my computer as a drive/device so I can pull my photos, but the iPhone4 doesn't. Anyone else seeing this or have a fix?
    Thanks
    Ray

    I am having the same problem. Are you using vista? I tried my 4g on a XP machine with no problems but this problem only occured on a vista machine.
    I am guessing its a combination of the 4g os and vista.
    I don't have a fix or know of one.

  • HT1384 My ipod nano 3rd generation, when connected by usb, does not show up in itunes, does not show up on my computer, does not seem to charge by the wall charger. It just has a black screen. Any ideas for me?

    My ipod nano 3rd generation, when connected by usb, does not show up in itunes, does not show up on my computer, does not seem to charge by the wall charger. It just has a black screen. Any ideas for me?
    I've run diagnostics. Can't find device. I've tried resetting. The toggle has been turned on and off.

    Cable works fine on my other iPod. Reset by pressing menu and center button together for 6-10 seconds. Left it to charge for many hours. Started acting up while running. Suddenly the music stopped playing but my Nike + was still working for the rest of my run. Took it straight it home and plugged it in to the wall to recharge since the battery was fairly low. Looked like it recharged ok but then screen went blank and now does it not show up on iTunes, does not seem to recharge by the wall charger (apple wall charger plugged into a surge protector in India). I have turned the hold switch off and on many times.
    Sounds like a repair issue, which is not easy to do in India :(

  • My new computer with Windows 8.1 does not recognize my iPhone when connected via USB.

    My new Dell Computer with Windows 8.1 does not recognize my iPhone 5 when connected via USB.  I have reinstalled iTunes to no avail.

    Hey, I may have to if I can't get this one to work!!
    I have tried a different USB to no avail.  Both cables work on my old Dell so I don't believe they are the issue. 
    I uninstalled iTunes as directed by Apple Support and reinstalled.  Apparently, Apple Mobile Device Support is not loading with it because it does not show up in programs. 

  • Iphone 4S - Windows Vista - 64 Bit (and photoshop elements 9.0) is not recognizing my iphone as a camera - therefore I cannot download pictures from my iphone. iTunes works fine with the iPhone, but I do not see it in "My Computer" when connected via USB

    iphone 4S - Windows Vista - 64 Bit (and photoshop elements 9.0) is not recognizing my iphone as a camera - therefore I cannot download pictures from my iphone. iTunes works fine with the iPhone, but I do not see it in "My Computer" when connected via USB.  I already tried uninstalling and reinstalling iTunes....still nothing.  Any ideas?

    Thank u verrrrrrrrrrry much FoxFifth u save my life thank u.

  • Mac pro does not recognize ipad device when connected via usb port, suggestions?

    mac pro running os 10.6.8 does not recognize ipad device when connected via usb port, suggestions?  itunes 10.7

    Here's a troubleshooting assistant: http://www.apple.com/support/ipad/assistant/itunes/
    The most likely issue:  Have you plugged your iPad into a USB port that is not directly part of your MacBook Pro?

  • Iphone 4S updated to iOS 5.0.1 last nite no longer visible in iTunes for wireless sync.  check box is viewable as checked when connected via usb. anyone else having this problem and been able to sort? Thanks.

    Hi all.  Update my iphone 4S via usb last night.  Since then the iphone is not visible in itunes for wireless syncing.  The sync wirelessly box is checked and is viewable as checked when phone connected via usb.  Anyone else have this problem and been able to sort?  Thanks.  Doug

    Hi all.  Update my iphone 4S via usb last night.  Since then the iphone is not visible in itunes for wireless syncing.  The sync wirelessly box is checked and is viewable as checked when phone connected via usb.  Anyone else have this problem and been able to sort?  Thanks.  Doug

  • My computer doesn't recognize my "used" ipod shuffle

    How do I get my computer to recognize my "used" ipod shuffle?

    See how easy it was to state those important facts.  My mind-reading superpower is not working this week... 
    I know how to connect to the UBS port correctly
    I wasn't talking about the USB port end of the cable.  I was talking about the plug that connects to the headphones jack on the shuffle.  That connection can initially be tighter than expected for some people, so make sure it is fully inserted into the headphones jack.  You should feel it click into place.
    I have one short cable and a cable with a port to dock the shuffle. (it lights up)
    If that second one is a third-party cable, make sure it is described as being for the 3rd and 4th gen shuffle.  A cable that is for the older 2nd gen shuffle does not work, because the connector plug is different.  So, it's possible that you have only one cable that is designed to work withe the 4th gen shuffle?
    Both my shuffles are brand new from Amazon. (I returned one as I thought it was bad)
    IF you returned one of the shuffles, you only have one on-hand to trouble-shoot with at the moment?  "3 bad iPods"?  What model is the third iPod?  It doesn't connect to your computer and iTunes either?  Or maybe you are saying you had three shuffles total and returned one, so now you have two?  Confusing...
    It seems unlikely that you'd get three (or even two) shuffles that do not connect consecutively.  So it still seems to me like it's related to software on the computer, IF it's not one of the things mentioned above.  This document has advice on things to try, when both the computer (Windows) and iTunes do not recognize the shuffle as being connected
    http://support.apple.com/kb/TS1369
    Some of the points you have already tried, and some do not apply to the shuffle.

  • My iPhone 3G charges with a charger, but not when connected via USB to my computer and iTunes doesn't recognize it.

    Hello, my iPhone charges when I charge it with the wall plug but not when connected to a computer via USB and my iTunes doesn't recognize my iPhone either. iTunes recognizes my iPod and iPad just fine. I have been to Apple iPhone support page and I have restarted my iPhone, the computer, tried different USB ports, etc. I have also tried my iPhone on different macs even with different versions of iTunes and no luck. This all started when I was cleaning out some lint from the usb connector, could I have damaged some part of the docking connection? But why does it charge with a wall plug then?

    I fixed the problem. When I was trying to clean the connector of the iPhone I must have bent some pins. I have straightened them to the best of my ability and now it syncs. If your iPhone charges, but doesn't sync, most likely you have a similar problem, because the iPhone doesn't need all of its pins to charge, but it does need all of them to sync.

  • IPod and iTunes freeze when I connect my 80gb iPod Classic

    Ok so I've had the 80gb Classic since August 08 and I recently got a new PC (Installed drivers recently, good spec). When I connect my iPod it freezes, so does iTunes and so does My Computer. I've uninstalled and reinstalled, downloaded latest update, reset iPod, updated drivers.
    When I disconnect it says it needs to be reformatted and sometimes it offers me this option when I connect without iTunes open, but then I press OK and it crashes. How can I reformat it easily?
    Don't care about loosing files on my iPod.

    I had an issue once where iTunes wouldn't see the iPod, and the iPod would act like its trying to connect but would never complete (On a Windows Based PC).
    The only way I got around that issue with my 80GB Video iPod was to do a reset on the iPod (menu and center for a few seconds until it rebooted). After that the device was good and would sync fine.
    However, if your device is saying otherwise like the format option then I'd be concerned... And I would recommend doing a restore first before a format... Try the reset, and connect.... If you are concerned once you get it syncronized then do the restore option through iTunes!

  • IPod (and iTunes) freezes when syncing large playlists

    My ipod freezes when updating a large playlist or a lot of new songs. This usually requires me to physically disconnect the dock connector and reconnect the ipod.
    If i try to sync the same files using a smaller playlist the ipod is usually able to update.
    Anyone else experience this problem and/or have a fix for it?
    I've tried resetting/updating software on my ipod with no luck.

    Back up all data.
    Triple-click anywhere in the line below on this page to select it:
    ~/Library/Application Support/SyncServices
    Right-click or control-click the line and select
    Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

  • When connected via USB, my Ipod Classic 160GB mounts as a disc drive, then changes to a white drive.  When iTunes automatically opens, it crashes trying to mount and/ or sync.  When it times out, my only choice is to restore, but that doesn't fix problem.

    I'm running OS 10.6.8 on my 3.06 GHz iMac Intel Core 2 Duo.   I recently upgraded to iTunes 10.5.2.  I'm not sure when the trouble started but I attempted a restore when the iPod would not play correctly.  It would start to play a file and get stuck on 0 seconds.  If I put the iPod on shufle, it will stall on 0 seconds for 15 seconds or so and then move on to the next track and stall again and so on.   Seemingly randomly, it will play a few tracks but eventually start skipping again.  This will continue until the battery is depleted which is fairly quick since the drive is constantly spinning.
    My 160GB iPod Classic after restore attempts now is up to date with 2.0.4. and of course, nothing works as it should and I would say the skipping issue is worse than ever.  
    When I connect with any of three USB connectors, the iPod mounts to the desktop as a grey/silver disk drive picon exactly like the Macintosh HD picon.   Then Finder will stall for a few minutes- spinning pinwheel.  Somehow, the dock is never affected and I am able to open other applications like Safari or tab through open windows- just no action on the desktop.  Eventually, iTunes automatically opens and Finder becomes responsive again.  At this point the grey drive picon on the desktop becomes a white drive mount picon, but the iPod does not mount in iTunes, yet.  At some point, the iPod attempts to sync, iTunes crashes with the spinning pinwheel and eventually times out and I am prompted to restore the iPod again.  Once restored,  the iPod properly mounts under devices in iTunes and, as I have done this several times, even occasionally changes to the regular iPod picon on the desktop.
    I have restored several times going as far a completely deleting iTunes from my iMac, downloading the latest directly from Apple.com, and attempting to restore again, but to no avail.
    I have even used the disk utility to verify and/or repair my Macintosh HD and iPod. 
    It seems lots of folks are going through this ordeal.  Has anyone had any success in fixing the issue, even if only temporarily?

    one more detail, after a restore, when I attempt to reload music to the ipod, if I try and move, say, 20 files, the transfer seems to work as it should but then stalls on the last file.  Eventually, the status will change to "Updates Files on (my ipod)" a and suggests the iPod is syncing  even though I have the auto sync feature turned off.
    This process eventually works itself out, and seems to take longer relative to the number of files I attempt to transfer.   Once done, howver, if I try and eject and dismount the iPod, iTunes stalls with the spinning pinwheel and I am warned that the iPod is syncing again with the spinning candy cane status bar.     Eventually thisd works itself out and the iPod dismounts from iTunes and the desktop and eventually the iPod is free to disconnect.
    Then if I try and play the music I just transfered, the iPod says there is no music loaded.
    Ideas?

  • 4g 20g ipod problem. pc freezes when connecting.

    Howdy,
    I have a 4th generation 20 gig ipod. it's about one and a half year old. it has worked great for me always, till now.
    When i connect it to my pc (windows XP prof +sp2), the pc freezes. it doenst matter if i have itunes opened before the link is made, or closed. i also tried the updater, but it didnt work. Then i reinstalled the software, but i got the same results. I was wondering if anyone knows whats going on here. I cant put any more music on it, or delete music that is already on it. I'm pretty frustrated about it.
    Hope that someone can help me. Thanks in advance.
    Regards,
    Erik.

    i have nearly the same sutuation, so ihave a 40GB 4th gen ipod.
    If i connet it to my PC and itunes doesn´t see it and the ipod updater freezes, so i can´t resore it. If i try to restart my pc when the ipod is connected the whole pc freezes before loading windows. i tried another ipod on my pc and it works, so i think my ipod is broken/damaged. I´ve done all the support hints on www.apple.com/support/ipod
    The Music i have on my Ipod freezes sometimes too.
    Is it worth to go to an Apple Center? and another question is the sending to apple, so i have no information about the price. What could it cost if some hardware is broken(HDD or such a thing)?
    I think i´ll visit an apple center first.
    PS: Have i to pay sth. in an apple center for resetting/restoring the ipod?
    AMD Windows XP Pro none

  • Ipod nano 6th gen freezes when connected to usb.

    Hello.I have ipod nano 6th generation.When i connect it to usb it shows Connected screen and freezes until I do reset and nothing shows in windows or itunes.I dont know what to do,searching about 2 hours for fix.:(

    Do you know if other people have the same problem? Maybe your car (stereo) is incompatible with the iPod? Do you have to restore it or do you can use it anyway after a freeze? If no, make a reset before restoring it) I'm sure the cable/adapter isn't the problem.
    And with the "glowing center" - you mean the Apple Logo, right?

  • IPod rapidly loses charge when connected to USB 2.0

    I just bought a new iPod photo 20g and a new powerbook 1.67 15". When I hook up the new iPod to the firewire it charges but doesn't mount. When I hook up the iPod with the USB cables it rapidly depletes the full charge in the iPod in about 20-30 minutes. Although the charge indicator shows a full charge ( the picture of the plug) as soon as you unplug it is shows a low charge.
    I tried several cables, and they all do the same. I tried another powerbook and it acts the same way.
    If I hook it up to a PC via firewire I can format it for the PC and it charges and reads fine. But when hooked up to the USB is also shows a full charge but once you unplug it, it shows you its true charge which is empty or close to.
    Are the charging curcuits different for Firewire and USB? It should like I have a bad iPod. Any thoughts................

    I have also just bought a new 20gig iPod colour, and when in it's dock connected to my high powered USB hub, it fully discharges the battery. However, when connected to the back of my G3 B+W, the battery charges fine...

Maybe you are looking for