Computer is unable to find hp photosmart 7510 on network.

Windows Vista unable to detect HP Photosmart 7510 during new installation.  The printer is connected to the same network as the computer.  The computer is wired to the network and the printer is wireless.  I have downloaded the driver and other software from the website with no improvement.

Hi,
During the installation process, it should ask you: can you see the antenna symbol on the printer AND the signal strenght. Did you see those and click yes ? The IP address should also display on the printer control panel. Last night, I installed my 7510 printer to one of my Windows 8 laptop and it was very easy, like walking in a park.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Similar Messages

  • My Windows Vista Computer is unable to find any AirPort wireless devices

    My Windows Vista computer is unable to find any AirPort wireless devices.   I just set this up using another (different) computer and it works fine on that one...

    Per chance was the other computer that was able to "find" the AirPort base station another Win Vista device or another using another OS?

  • MAC can't find HP Photosmart 7510 wirelessly

    I cannot make my HP Photosmart 7510 link to my Mac which runs on 10.8.3. I have downloaded the software from the link below:
    http://ftp.hp.com/pub/softlib/software12/COL44228/mp-107205-1/HP_Mountain_Lion_Ink_SW_v12.23.38.dmg
    I have connected the 2 by cable, set everything up, it all says it works - when I remove the cable it gives me the message below - can you help?
    The wireless network settings were successfully downloaded to your device. However, your Mac was unable to locate the device on the network.
    Please make sure that:
    • Your Mac is connected to a wired or wireless network that has access to your device.
    • Your device is connected to the wireless network "XXX".
    Click "Retry" to attempt to connect again using the current settings. Click "Go Back" to enter different settings.

    That is close.  To verify that the "Service Order" is correct, click the gear icon at the bottom of that window and select Set Service Order.  Drag the connetion types around to get the proper order.  Your Mac prioritizes network connections in the order you set in this window.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • I need serious help! 'computer is unable to find driver for this platform'

    i was just manually upgrading my OS X 10.4.7 mac mini to OS X 10.4.9 when halfway through the upgrade installation the computer froze and i had to reset it.
    now everytime i turn on the computer it comes up with an error message saying:
    panic(cpu 0 caller 0x0039C213): Unable to find driver for this platform: "ACPI"
    the only option it gives me is to restart the computer which doesn't help.
    can anyone please tell me how i can fix this?

    Well. I think you have only two option left:
    Archive and Install: will re-install OS X preserving users and files.
    Re-install 10.4.9 Combo Update: In order to do this, you either need another Mac running Tiger and capable of starting in FireWire Target Disk Mode and a FireWire cable, or an external bootable HD.
    If you have another Mac that supports FireWire Target Disk Mode, you can proceed as follows:
    In the working Mac (the Target machine) download the appropriate 10.4.9 Combo Update (PPC or Intel). Leave it on the Desktop. Do not run it.
    Follow the steps of this article.
    Once your Mini has booted from the Target machine disk, run the 10.4.9 Combo Update, selecting as the destination of the install the Mini's Hard Drive.
    If you have a bootable external Hard Drive, (with OS X installed on it) boot from it (hold the Option key at startup), download the Combo Update and install it to the internal HD.
    If you don't have a bootable external HD, you can still re-install the Combo Update booting from the Tiger install disk, and using an USB thumb drive (sometimes it may need to be formatted as HFS), following this cumbersome procedure.
    Good Luck.

  • HP Software Can't Find My Photosmart D110a on Network

    I used to be able to use my Photosmart D110a for about a year with no problems.
    One day, all of a sudden, I go to print something, and the printer isn't listed.
    I uninstalled all the software. I verified in the Control Panel and my Programs Folder that all software and drivers were uninstalled.
    Then, I load the CD and the software won't find my printer on the network. On the next page, it had me type in the IP address (192.168.0.10) and still couldn't find it. If I type that IP address on a browser page, it finds it just fine.
    I can also add it manually on my devices and printers, but I really want to be able to use it from the HP Solution Center like I used to because the advanced scanning utilities are great.
    I've tried restarting the computer and my device, along with my router, several times with long pauses while off to make sure connections reset ok.
    I even tried running the standalone driver and all-in-one software from the website, along with the update and every diagnostic tool there was available to download. I have even disabled the firewall and the software still can't find the printer on the network.
    Please help, I keep coming to dead ends with this

    I would uninstall one more time and do an L3 on the computer to remove all HP files that are on the Photosmart D110.  This way when you run the install for the drivers you have gotten from the site, one will know that all the files from the old drivers have been removed. To do an L3:
    Step one: Clear temp directory
    Type %temp% in the run or search for programs and files field
    Highlight all the files in this folder, and then press the delete key to delete. If you get a message that the file is in use you will need to skip this file(s).
    Continue with Step 2 below
    Step two: Downloaded and extracted to your system:
    1. Download the full feature software and drivers
    Link the drivers page for the printer in question
    2. Once the download is finished double click on the file to extract the software.
    3. When the installation window opens press the cancel button to stop the installation
    4. Type %temp% in the run or search for programs and files field
    5. Look for, and open the folder starting with 7z (Example: 7zS2356)
    6. Right click on the folder, and select Copy
    7. Close that window, and all your open windows, and then in the middle of the desktop right click your mouse, and select Paste. This will move the 7z folder to your desktop.
    8. Open the 7z folder you just copied to your desktop
    9. Open folder Util
    10. Open folder CCC
    11. Run the uninstall_L3
    12. When the uninstall has completed restart the computer
    13. Run Disk cleanup from Accessories\ System Tools folder under all programs
    14. Download and install the latest version of Adobe flash player
    Update Adobe Flash Player
     15. Open the 7z folder, and then double click on the Setup.exe file which will be toward the bottom of the open window. Follow the on screen instructions to reinstall your printer.
    I am a former employee of HP...
    How do I give Kudos?| How do I mark a post as Solved?

  • Computer shows unable to find boot device and restarts automatically

    Hi, My computer Pavillion laptop starts and loads the operating system. While I am working, intermittently it reboots after showing me a message "boot device not found error" Please help. Thanks...Raj

    Hi, I started the computer followed by a restart and pressed F2 key to diagnose the bios. The in bios menu, I performed a Hard-Disk Test and below are the results. Test Drive: 1SMART Check: PassedFailure ID: ... Here is the screenshot with all the details. Please help. Thanks,Raj 

  • Shared computer showing up in Finder not part of my network

    Hello,
    I am very confused on what is going on here. Basically, I am at a friends house and have my MacBook connected directly with an Ethernet chord. There are no other connections going out of the DSL box/Router because there is only one output for internet. It's the generic one that comes with internet installation.
    That being said, in the sidebar of my Finder window there is a computer listed under shared called "office" and I am capable of viewing all of the files on this computer.
    The only other computer in the house is a Windows 98 Desktop computer, and does not have the same files on it, nor is it even connected to the internet.
    Like I said, this is a direct connection, no wireless router.
    If it matters, I was previously in town using unsecured wifi from local businesses and then came home, plugged in the ethernet, and the shared computer popped up.
    When I disconnect the ethernet, the shared computer goes away.
    I am completely boggled on how this can be occuring.

    Do you have your MacBook's AirPort turned on? You are likely picking up an unsecured WiFi router and attached computer network.

  • Tecra S3 boot problems - Unable to find HDD

    Toshiba Tecra S3 runnning windows XP fully updated to last week.
    I attempted to restore my S3 with an image made using Acronis but whenever I boot using the disc the computer is unable to find the hard drives. After several failed attempts I opted to use the Toshiba restore program to reset to the original factory conditions but after starting it again was unable to find the Hard drives and now all I get on boot up is a Missing Operating system message.
    Any help would be greatly appreciated

    Hi
    Unfortunately, for me it looks like a HDD malfunction.
    The missing OS error message appeared on my notebook 6 month ago. I was very surprised because it happened suddenly!
    Finally I have had to change the HDD! It was a head crash!!! So I assume that same happened to you!
    Good luck

  • Does it mean that you express is bad when you plug it in and the light is a steady amber and my computer is unable to recognize it?

    Does it mean that your airport express is bad when you plug it in and the light stays a steady(not bliinking) amber and my computer is unable to find it?

    Thanks Bob for the respose. This is a unit that I have had and used for about a year. It was working perfectly, and then while being used, the green light all of a sudden went to solid amber and I haven't been able to get it green since. It does go green however for just a spilt second when plugged in and then returns right back to amber after it has been plugged in for a few moments. I have a feeling that it is history and is malfunctioning. I have tried a factory reset many times with no luck.
    Regards,
    TK

  • Photosmart 7510. Unable to find printer

    I am trying to set up a photosmart 7510 All in one. I am on Windows Vista 32 bit. My wireless network test results  are fine. Everything says PASS and my signal quality is EXCELLENT. My Network Configuration Page  says status is READY and my Active Connection type is WIRELESS. I am able to print from my phone using Eprint. I am able to open the printer apps on the printer so I know I have an internet connection. When I try to print from the computer I get an error message that says UNABLE TO FIND PRINTER. i have disabled my firewall, uninstalled my anti virus protection just to see if that helps. I changed from IE9 to IE8 but still doesn't work. The last 2 days I have about 6 1/2 hours on the phone with HP and an engineer will be calling me on Monday. It's driving me nuts. Any help would be greatly appreciated.

    On this page look at the Print Diagnostic utility, and maybe the Network Diagnostic utility:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02554863&cc=us&dlc=en&lc=en&product=5070121&tmp...
    If you haven't already, that is.
    007OHMSS
    I was a support engineer for HP.
    If the advice resolved the situation, please mark it as a solution. Thank you.

  • HP Photosmart 7510 - Unable to Find Printer

    I am installing the HP Photosmart 7510.  The wireless connection is good with a strong signal.  Router is a Cisco Wireless-G.  I am running Windows XP.  I have rebooted with the firewall disabled, but continue to get the error message "Unable to find the printer" after entering the IP address displayed on the network status page of the printer screen.  I have also tried using the SSID but it cannot find it with that either.  The Help screen and troubleshooting with the online manual have been no help.  Does anyone know how to fix this?  Thank you.
    This question was solved.
    View Solution.

    Thanks so much for all your efforts, Brent.  The diagnostic tool wasn't able to locate the printer.... which we already knew was the problem (lol).... but it didn't offer a solution. 
    However.... I have success!  I am going to blame the fact that it's late and I'm tired because it fleetingly occurred to me to unplug the router and printer and reboot a while ago but I didn't do so.  I finally did it, just now, out of frustration.  Well... the printer is now up and running.  I feel like a bit of an idiot but at least I can go to bed now.  Thanks again!

  • HP Photosmart 7510 - Can no longer find option for checking ink cartridge levels

    I have been using my HP Photosmart 7510 for about 3 years on my Windows 7 computer. In the past when I clicked on the printer icon it would bring up a window which allowed me to select what I wanted to do with the printer.  Scan, check properties, shop for supplies, and check ink cartridge levels, etc.  I still get a window but have lost some of the options. Unfortunately I do not remember what all my choices were previously, but the attached image shows the choices I am getting now.
    There were at least two other choices that included things like scanning, checking ink levels, shopping.  I have no idea what happened to make me lose these options.
    This question was solved.
    View Solution.

    Hi,
    Please try start the printer BEFORE the computer. The menu has small change now, ink levels are always on, at the top. You may want to update its software (Oct 2012) using the following package:
        http://ftp.hp.com/pub/softlib/software12/COL39677/mp-108855-3/PS7510_1315.exe
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Photosmart 5510 unable to find my MacBook pro.

    I have read many posts with regards to scanner and printing issues with printer compatible AirPrint. I have tried all solutions by the experts but my printer cannot scan from computer, error message is "unable to find computer make sure printer is connected to a network and turned on". I find that not all the setting are available in order to turn on Scan to Computer. I have tried two HP printers Photosmart 5510 and 3050 both with same results, I have eventually established a more permanent connection by selecting the Bonjour name for the printer when adding a printer to Print & Scan, not the HP name.The HP software did not appear to work for me as it was unable to find the wireless printer on the network. So I used the option to obtain  wireless connection to my router using the printer panel, then adding the printer from Print & Scan and ensure that AirPrint is selected not Printer Software.
    I still have issues when printing from a web page but I can work around that as I also have IOS devices where I use HP Apps, even though Airprint should work on these devices without needing apps.
    My OSX is Mountain Lion
    Macbook is mid 2010
    Printer is Photosmart5510 B111a

    It sounds like the issue is with the printing system since Airprint works (which is a very different system all together).  The scan function will not work with Airprint and the full featured drivers is required to have that functionality from HP.  However, there are alternative ways to scan if you want some scanning functionality until the software issue is corrected.
    Try resetting the printing system before continuing.  Resetting the printing system will remove any printers from the system.
    Have you tried installing the newest 10.8 full featured drivers from HP?
    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

  • Compatibility of using Photosmart 7510 printer with a Photosmart 7525 printer from the same computer

    Before installing, registering, and setting up my new HP Photosmart 7525 I need to know whether I can keep using my 2 year old HP Photosmart 7510 and its software on my computer and whether this would cause a conflict.  My 2 year old Photosmart 7510 works fine and I want to  use the Photosmart 7510 and the Photosmart 7525 both from the same computer and network without conflict.  And if a conflict would be probable, is it necessary to remove the Photosmart 7510 software before installing the software/drivers for the Photosmart 7525?

    Hi,
    You can install more than 1 printer to your computer. They will share few folders including HP Photo Creations product but they should live harmony together.
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Unable to print borderless 4x6 photos with the Photosmart 7510 printer.

    I am unable to print borderless 4x6 photos with the Photosmart 7510 printer.  There are no option listed for any size borderless printing when i choose the paper size and paper type.   I am running Windows 7 Home Premium  64-bit. 
    This question was solved.
    View Solution.

    I found it. Once you hit print, click on the options link. It opens a separate window. In that window there are two links, one says color management and the other says printer properties, click printer properties. That opens a new window, in that window click the advanced button. That opens a new window titled HP 7510 Advanced options, under the printer feature section near the bottom you will see "Borderless Printing". Left click on that and to the right a drop down menu opens, select borderless, hit ok. After you do this, it will print borderless however you will still NOT see that option when you print, like you used to with the older HP printers. I couldn't find it in the help section, I just stumbled upon it, very frustrating! It will print borderless.

Maybe you are looking for

  • Cannot uninstall AVG appears to be a virus or malware

    am not sure how or when AVG somehow managed to "get permission" to install and corrupt my firefox browser, but it cannot be deleted now. going into the add ons and tools, disabling AVG has no effect. in add/remove programs there is no AVG to be found

  • Ipod touch 4G with phone 3G accessories

    Hi, I used to have an iphone 3G (still have the hardware, but due problems with AT&T I am not longer an iphone user). Now, I just bought an ipod touch 32GB 4G for my niece as a christmas present and I am wondering if I can give her all the accessorie

  • Parsing a string

    Hello, I am writing my first application in ColdFusion. I am having a bit of trouble with the syntax to perform a function. I have a string: "abcdefghij". I would like to break it up into 3 seperate strings: "abc" "def" "ghij", but I can't figure out

  • Auto Close Inactive Applications

    I was wondering if this is possible either using a system preference or via an application. I have a very bad habit of leaving every application I use open. I will be working and by midday, I have Photoshop, Illustrator, InDesign, Acrobat, Firefox, W

  • "an unknown internal condition has occured" error msg in MAX; fieldpoint module

    Hi All, I'm trying to resolve repeated 33162 errors on my Labview system (looks like it's a problem communicating with fieldpoint modules). I ran the MAX program to try and browse the fieldpoint controllers in the remote systems node, clicking on sev