"an unknown internal condition has occured" error msg in MAX; fieldpoint module

Hi All,
I'm trying to resolve repeated 33162 errors on my Labview system (looks like it's a problem communicating with fieldpoint modules).
I ran the MAX program to try and browse the fieldpoint controllers in the remote systems node, clicking on several of them caused
a delay then the error msg. "an unknown internal condition has occured. Possible cause unrecoverable operating system error", see
attached screenshot.  I should be able to browse the devices under the remote systems node, correct?
Attachments:
max-unknowninternalcondition.jpg ‏127 KB

For any readers, I was able to solve the problem.  I had to reset one of my fieldpoint modules then the problem went away.  Must have been a communication problem between the PC and the fieldpoint module, so I don't see this error anymore.

Similar Messages

  • "Internal error: An unexpected exception has occurred" error message displayed when browsing a cube.

    “Internal error: An unexpected exception has occurred“ error message displayed when browsing a cube.
    The error behaviour is quite irregular and does not occur for specific condition.
    Will cumulative update 9 for SQL Server 2008 R2 (SP1) installation help to fix the issue which is provided on the below link:
    (http://support.microsoft.com/kb/2152148)
    The current version of SQL Server I am using is as below:
    Microsoft SQL Server 2008 R2 (SP1) - 10.50.2500.0 (X64)   Jun 17 2011 00:54:03   Copyright (c) Microsoft Corporation  Enterprise Edition (64-bit) on Windows NT 6.1 <X64> (Build 7601: Service Pack 1)
    Thanks in advance for the help!

    Hi Mon,
    The hotfix you said is for Microsoft SQL Server 2008. So it will not work on your scenario since you are using SQL Server 2008 R2.
    Based on the limited information, we cannot give you the exact reason that cause this issue. In order to narrow down this issue, you can apply the latest Service Pack and Cumulative Update as GregGalloway said. Besides, you can troubleshoot this issue by
    using the Windows Event logs and msmdsrv.log.
    You can access Windows Event logs via "Administrative Tools" --> "Event Viewer".  SSAS error messages will appear in the application log.
    The msmdsrv.log file for the SSAS instance that can be found in \log folder of the instance. (C:\Program Files\Microsoft SQL Server\MSAS10.MSSQLSERVER\OLAP\Log)
    Here is a blog about data collection for troubleshooting Analysis Services issues, please see:
    Data collection for troubleshooting Analysis Services issues
    Regards,
    Charlie Liao
    TechNet Community Support

  • HT201210 what is error 3194? i tried to restore it and it said the an unknown error has occured, error 3194.

    i tried to restore it and it said the an unknown error has occured, error 3194.

    3194 means that iTunes cannot contact the update server to verify the update.  This can happen if the servers are being over loaded, or if the hosts file on your computer has been modified.  HINT:  This can also happen if your iPod was ever jail broken...
    Use the Search function.  If you cannot find the answer here, try using Google...

  • 163 : An illogical condition has occurred.

    Hi,
    we're trying to migrate home directories from a OES2 server to a windows (AD) file server. Most of the homedir is copied, but after a while we get the "163 : An illogical condition has occurred". Is there a way to figure out what this is?
    Frode

    Originally Posted by fsjovatsen
    Hi,
    we're trying to migrate home directories from a OES2 server to a windows (AD) file server. Most of the homedir is copied, but after a while we get the "163 : An illogical condition has occurred". Is there a way to figure out what this is?
    Frode
    This is more than likely to do with Storage Manager trying to migrate folder(s) which have non-standard characters in the foldername. We have gone through a similar exercise of migrating from eDirectory to AD and hit this problem on several occasions. We are a university with international students so can probably guess the extent of the problem! Interestingly, right clicking the home directory on the Novell side and choosing 'Novell/NetWare Copy' the folders migrated with no problem. I did raise this issue with Condrey who sent several updated versions of the NSM Client and Agents but none were able to resolve the problem. In the end I just had to copy the failed homedirs by hand.
    In addition, some very deep folder structures will not copy from eDirectory to AD because of the maximum path length of 256 characters on the AD, although this can be confirmed as the cause because 'Novell/NetWare Copy' will also fail!
    Mike

  • A networking error has occurred: Error NSURLErrorDomain -1005 (-1005).

    Tiger 10,4,10 6 wks old, new Mac user. Believed I had a hacker, Genius Bar disconnected bluetooth and Wifi. 35 pass erase, reinstallation. While in the process of updating, everything updated (at least 7 items) EXCEPT iLife Support version 8.1 which gave me this error:
    "A networking error has occurred: Error NSURLErrorDomain -1005 (-1005). Make sure you can connect to the Internet, then try again."
    I have tried numerous times, still get this message. Any information?

    Welcome to Apple Discussions!
    I have gotten that error numerous times both with my iBook and with my MBP. I connect using the internal modem on the iBook and the external modem on the MBP using dial up. I have always just assumed it was a problem with the telephone line but I don't really know. I just keep trying and eventually I get a successful download. But I am curious about this too.

  • An error has occurred: Error HRESULT E_FAIL has been returned from a call to a COM component

    This error message comes up with a user in InfoView attempts to modify/update a parameter when scheduling a report.  This is not isolated to one particular report and occurs on a sporadic basis.  Sometimes the user is able to successfully update the parameter with no error.  Other times this error message occurs.
    Has anyone seen this before and have any thoughts?
    Thank you.
    An error has occurred: Error HRESULT E_FAIL has been returned from a call to a COM component

    Hi
    Could you check this SAP Note 1653410
                                                     1772120
                                                   1568524
    BR
    SS

  • MDS9124:- Internal disk has unrecoverable error

    Hi All,
    I had problem in saving the zoning on my MDS9124, but when I rebooted the switch, I see the following in y console. tried couple of reboots. No go.
    Any suggestion would be greatly appreciated.
    ++++++++++++++++
    >> MDS-Bootloader-01.00.15 (Jul 16 2008 - 18:46:09), Build: 01.00.15
    PowerPC
    CPU: 8541, Version: 1.1, (0x807a0011)
    Core: E500, Version: 2.0, (0x80200020)
    Clocks: CPU: 999 MHz, CCB: 333 MHz,
    DDR: 166 MHz, LBC: 41 MHz
    L1: D-cache 32 kB enabled
    I-cache 32 kB enabled
    INFO: Booting off primary flash.
    I2C: ready
    DRAM: Total SDRAM memory is 512 MB
    20000000
    INFO: SDRAM tests PASSED.
    DRAM: ECC initialization in progress...Done.
    done.
    INFO: Board rev = 3 type = 4 index 9032
    L2 cache 256KB: enabled
    IDE: Bus 0: OK
    Device 0: Model: TOSHIBA THNCF256MDG Firm: 3.00 Ser#: TSBC256M06818W34308
    Type: Hard Disk
    Capacity: 244.5 MB = 0.2 GB (500736 x 512)
    Booting bootflash:/m9100-s2ek9-kickstart-mz.4.1.1b.bin ...
    Automatic boot of image at addr 0x00000000 ...
    arch: exit
    openpic: enter
    openpic: timer
    openpic: external
    openpic: spurious
    openpic: exit
    Starting kernel...
    Entered kgdb_console_init:1960
    INIT: version 2.85 booting
    Checking all filesystems.ERROR: Internal disk has unrecoverable error (1); please do "init system"
    ++++++++++++++++
    Regards,
    KK

    I recommend you open a support case with your MDS service provider. I believe that the MDS needs to be replaced.
    - Mike

  • "An internal error has occurred" error when exiting

    hey Adobe you've got a bug in your updater...
    read here:
    http://www.adobeforums.com/webx/.3c06325e/0
    I also experience this weird "An internal error has occurred" when quitting Acrobat 8.1.2 its there since the very minute i updated from 8.1... now i wish i could revert the update...
    UPDATES ARE SUPOSED TO IMPROVE THINGS NOT BREAK THEM !!
    Can anybody solve this ? I dont want to be force-quitting acrobat forever...

    ---- PROBLEM SOLVED IN MY CASE ------
    this is what i did:
    I have Acrobat 8.0.0 installed as a part of Creative Suite CS3 installation...
    1- i ran the Creative Suite CS3 installer
    2- i choose UNINSTAL Acrobat 8 only, leaving the rest of CS3 suite installed, its very important to UNINSTALL and not REINSTAL or REPAIR as REINSTALL or REPAIR doesnt help anything...
    3- after UNINSTALLING Acrobat 8 i used DiskOrder (or any good file manager which can search inside hidden and system folders) and searched for the word "Acrobat"
    4- i got about 70 results (mostly folders in Prefrences, Cache, etc.) i deleted manually everything related to Acrobat - that was pretty risky but i was lucky...
    5- i ran Creative Suite CS3 installer which gave me a new option INSTAL ACROBAT 8.0
    6- INSTALLED ACROBAT 8.0 and WITHOUT restarting i IMMEDIATELLY applied 8.1 and 8.1.2 updates
    7- restart
    DONE
    NO MORE "An internal error has occurred" MESSAGE WHEN EXITING ACROBAT

  • I have an apple 3g, tried to update it to 4.2, but it wasnt successful, then they asked me to restore it .. to which im getting an error message of "the iphone could not be restored an unknown error has occured (error 1015), any solutions?

    i have an apple 3g, tried to upgrade it to a 4.2 version, (previously it was 4.1). it wasnt successful, the computer asked us to restore it to the version which was last operational, and while restoring an error message appeared "the iphone could not be restored, an unknown error occured

    "This error is caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple."
    Taken directly from this article http://support.apple.com/kb/TS1275.
    Plug your iPhone into iTunes and update it to the latest supported version, which is 4.2.1.
    - Greg

  • Whenever I try to sync my iPod touch, it tells me that an unknown error has occured. (error no. 13019)

    I need help! I want to sync up my ipod, but it won't let me. I recently got a new computer and transferred my music through homeshare. Some of my songs from my old computer don't show up in my library on my new computer (which is actually slightly older than the other I was using). Ever since my new computer, I have been having problems with syncing, but it hasn't been this bad. I can't add or delete songs from my iPod anymore. It says the problem is that this computer is not authorized to transfer certain songs, but when I try to authorize my computer, it tells me that this computer is already authorized. The error number that keeps popping up is 13019, if that helps. Thanks!

    Have you seen this support article yet?
    http://support.apple.com/kb/TS2830
    See this article for other possible solutions if necessary.
    https://discussions.apple.com/thread/2046768?start=0&tstart=0
    B-rock

  • Windows Activation - an Error has occurred - Error 0xC0020012

    Hallo, since last week my Windows Server 2008 R2 Standard Server comes with a black screen. Control Panel - System - Windows activation: Status not available / Product ID: not available. I start slui.exe with different options in a administrator console:
    Error Code 0xC0020012 The Inferface is unknown. I use a KMS client key for activation against my KMS Server. All other Servers have no problems. Here are my MGA Log, Thanks for helping!!!:
    Diagnostic Report (1.9.0027.0):
    Windows Validation Data-->
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc0000022
    Windows Product Key: *****-*****-YTKYR-T4X34-R7VHC
    Windows Product Key Hash: /uTAWFVa/vPwhjyCok7KW4mCaqQ=
    Windows Product ID: 00477-001-0000421-84477
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.1.7601.2.00030110.1.0.007
    ID: {92691261-F3FE-4792-948E-B369ECDF9503}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Server 2008 R2 Standard
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.140303-2144
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: ftp=internet.ospelt.com:8080;http=internet.ospelt.com:8080;https=internet.ospelt.com:8080
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{92691261-F3FE-4792-948E-B369ECDF9503}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00030110.1.0.007</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-R7VHC</PKey><PID>00477-001-0000421-84477</PID><PIDType>1</PIDType><SID>S-1-5-21-3243731305-3211716977-3990838682</SID><SYSTEM><Manufacturer>HP</Manufacturer><Model>ProLiant
    DL360 G6</Model></SYSTEM><BIOS><Manufacturer>HP</Manufacturer><Version>P64</Version><SMBIOSVersion major="2" minor="7"/><Date>20130702000000.000000+000</Date></BIOS><HWID>EFB53D07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W.
    Europe Standard Time(GMT+01:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
    Spsys.log Content: 0x80070002
    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
    Error: 0x80070426
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
    HWID Data-->
    HWID Hash Current: LAAAAAEAAgABAAEAAQAAAAAAAQABAAEAonbk/HZDdLmENE7E0vf2KDok6oI=
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HP            ProLiant
      FACP            HP            ProLiant
      SRAT            HP            Proliant
      HPET            HP            ProLiant
      MCFG            HP            ProLiant
      SPCR            HP            SPCRRBSU
      FFFF            HP            ProLiant
      SPMI            HP            ProLiant
      ERST            HP            ProLiant
      FFFF            HP            ProLiant
      BERT            HP            ProLiant
      HEST            HP            ProLiant
      DMAR            HP            ProLiant
      SSDT            HP        CRSPCI0
      SSDT            HP        CRSPCI0
      SSDT            HP        CRSPCI0
      SSDT            HP        CRSPCI0
      SSDT            HP        CRSPCI0
    I have found this but does not work:
    http://social.technet.microsoft.com/Forums/en-US/e73439cd-3dc6-498b-a97e-ef29e62b8eff/activation-problem-0xc0020012-error?forum=w7itprosecurity
    -> I try this in a administrator console "slui.exe 0x03" =  Code 0xC0000022 - Access Denied A process has requested access to an object, but has not been granted those access rights.
    Thanks for helping!

    Hi,
    This is an answer from a similar thread:
    Open SERVICES.MSC
    look there for the Software Protection Service
    double-click on it
    In the Genral tab, you'll see a selection dropdown for Startup
    Select 'Automatic (Delayed Start)'
    Click on Apply - what happens?
    Now click on Start - what happens?
    close the window by clicking OK, and reboot
    run another MGADiag report.
    http://social.technet.microsoft.com/Forums/windows/en-US/a7879d40-550c-43ed-8eb8-64b9298ed6d4/win-7-activation-problem
    Have a try.
    Hope this helps.

  • Alert "An internal exception has occurred during discovery." related with Lync

    Greetings All,
    I'm facing this alert in one Lync 2013 agent. The problem is the SCOM agent is trying to execute a Lync 2010 PowerShell script in folder “'C:\Program Files\Common Files\Microsoft Lync Server 2010\Modules\Lync'” but this server is Lync 2013 so this folder
    does not exist, due to this error is generated the alert.
     I have recreated the SCOM health state folder in order to force all discoveries process, but the problem continues after. 
    ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
    Log Name:      Operations Manager
    Source:        Health Service Script
    Date:          3/13/2014 1:47:48 PM
    Event ID:      223
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      MYSERVER.MYDOMAIN.LOCAL
    Description:
    DiscoverCluster.ps1 : 
    -Script Name:      Lync Server MP Central Topology Discovery
    -Run as account:   nt authority\network service
    -Execution Policy: Bypass
    Value of Source Id is {333B2339-35AA-8115-0B0D-639F319A6333}.
    Value of ManagedEntity Id is {4B127CAD-36D6-FCAB-507F-03FF1CF5555}.
    Value of Target Computer is MYSERVER.MYDOMAIN.LOCAL.
    Failed to load Lync Server Module. Error: The specified module 'C:\Program Files\Common Files\Microsoft Lync Server 2010\Modules\Lync' was not loaded because no valid module file was found in any module directory..
    An exception occured during discovery script, Exception : System.Management.Automation.CommandNotFoundException: The term 'Get-CsManagementStoreReplicationStatus' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the
    spelling of the name, or if a path was included, verify that the path is correct and try again.
       at System.Management.Automation.ExceptionHandlingOps.CheckActionPreference(FunctionContext funcContext, Exception exception)
       at System.Management.Automation.Interpreter.ActionCallInstruction`2.Run(InterpretedFrame frame)
       at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame frame)
       at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame frame).
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Health Service Script" />
        <EventID Qualifiers="0">223</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2014-03-13T12:47:48.000000000Z" />
        <EventRecordID>130617</EventRecordID>
        <Channel>Operations Manager</Channel>
        <Computer>MYSERVER.MYDOMAIN.LOCAL</Computer>
        <Security />
      </System>
      <EventData>
        <Data>DiscoverCluster.ps1</Data>
        <Data>
    -Script Name:      Lync Server MP Central Topology Discovery
    -Run as account:   nt authority\network service
    -Execution Policy: Bypass
    Value of Source Id is {88BB2339-35AA-8115-0B0D-639F31999999}.
    Value of ManagedEntity Id is {4B127CAD-36D6-FCAB-507F-77777777}.
    Value of Target Computer is MYSERVER.MYDOMAIN.LOCAL.
    Failed to load Lync Server Module. Error: The specified module 'C:\Program Files\Common Files\Microsoft Lync Server 2010\Modules\Lync' was not loaded because no valid module file was found in any module directory..
    An exception occured during discovery script, Exception : System.Management.Automation.CommandNotFoundException: The term 'Get-CsManagementStoreReplicationStatus' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the
    spelling of the name, or if a path was included, verify that the path is correct and try again.
       at System.Management.Automation.ExceptionHandlingOps.CheckActionPreference(FunctionContext funcContext, Exception exception)
       at System.Management.Automation.Interpreter.ActionCallInstruction`2.Run(InterpretedFrame frame)
       at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame frame)
       at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame frame).
    </Data>
      </EventData>
    </Event>
    Thanks!

    Try adding the NETWORK SERVICE account to the following local groups on the Edge server:
    RTC Component Local
    RTC Local Administrators
    Then restart the System Center Management service.
    This fixed it for me. If you look at the membership of the equivalent local groups on a Lync Server 2013 Front End you'll see that these groups contain the NETWORK SERVICE account. Looks to be an oversight by MSFT.
    Also you can refer below link, Same issue here
    http://social.technet.microsoft.com/Forums/systemcenter/en-US/f164f5a4-8dab-4f28-8cef-5d83d98d78a7/lync-2013-mp-lync-application-discovery-issue-for-the-dmz-servers?forum=operationsmanagermgmtpacks
    Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"

  • TS1424 I have used itunes forever, now when I try to go to the itunes store, it says an error has occured error code 3212, how do I get back into the itunes store

    I have used itunes forever, Sunday night when I tried to get into the itunes store an error popped up and said could not open; error code (-3212), How do I get back into the itunes store?

    Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: Data will be lost. You may have to repeat the above many times.

  • New Condition has quantity error on sales order?

    I have created a new condition type for courier charge
    Settings:
    Condition class = A  discount or surcharge
    Calculation type = C quantity
    But when the sales order is created, the Calculation Type C (Quantity) turns into B  (Fixed) !
    As a result,  condition amount is not  multiplied with quantity
    So if the condition record = $75  and quantity is 1  the value = 75
    But when the quantity is increased to 2 , even then the value remains $75  and does not convert to $150 
    It is so because the calculation type on the sales order is B Fixed
    Why is it that in SPRO the calculation type is C -- but on sales order in becomes B Fixed ?
    Please help solve the riddle
    Thanks,
    SM

    Hi,
    Which condition type ,did you take for this?
    Please refer K005 condition type.
    FYI,see below snap shot.
    BR's,
    Naren

  • My officejet 6500 has an error msg of jam/misfee​d when there is none.

    My officejet 6500 had some water fall onto it. Luckily some paper was piled on top and blocked most of it. But some of the water seeped in where the copier rollers are. I let it dry completely and nothing was affected, re: printing. About a week later, I put something heavy'ish on top, which might or might not be the problem too, just thought I'd mention it. After putting the heavy item on top, the printer came up with the error message that there was a jam or misfeed in the scan path. Trust me, there's no misfeed, and there is no jam. I suspect something happened in there to misalign it somehow, either due to the moisture or the weight (it was a heavy picture frame) on it for about an hour.
    I have tried what I can to make this go away. I miss being able to use the feeder to either scan multiple pages or to copy them. I can't use the copier at all, but I can still scan a page at a time, but it takes forever, and I have to quickly hit cancel, then scan before the error kicks back. It's tedious.
    I don't want to lose the printer, but then again, it's not worth enough to hire someone to fix. Any ideas on how to fix or salvage?

    A hard reset can resolve this issue. But I suggest that you do it under the supervision of an HP Tech over the phone. This way, if the issue is still unresolved, they can replace the printer.
    Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
    Click on the BLUE KUDOS button on the left to say "Thanks"
    I am an ex-HP Employee.

Maybe you are looking for