Computer Lab Desktop issue

I have a computer lab of 28 eMacs with a Xserve. I control the eMacs with ARD. This morning when I booted the lab all the desktops were changed to my personal desktop rather than the student desktops with their folders and work. Nothing different was done yesterady from previous days so I cannot figure out the problem. 2 of the eMacs are not attached to the server and they were not changed. I'm thinking server problem. Anyone have any ideas?

Kathy Teaches-
First of all make sure you don't overlook the obvious. Including having been hacked. Might be something hardware related though. Is this storm we are having on the East Coast causing power problems?
Do you still have control of the server? If so, try powering the server completely off via the shutdown command. We want power off, nothing running. Shut down all of the eMacs as well.
Power down the switch that all of the networked eMacs are plugged into. Wait a few minutes. Power on the switch and then the server. Power up one eMac other than your own and see what happens. Then power up your main Mac. If this works keep bringing up other Macs and see what happens.
If things don't come back as normal please post your results here.
How robust is your personal password system? How robust is your security in general? Kids are wicked smart ya know, and they will work endlessly to defeat you. Just because.
I am around off and on today. I will keep the gears turning. Please let me know what happens.
Luck-
-DaddyPaycheck

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This is a duplicate. See my earlier reply at http://discussions.apple.com/message.jspa?messageID=1288976#1288976

Managing Docks in a computer lab

I've got a couple Dock issues across my computer labs:
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Is there a solution for Higher Ed Computer Labs?

I am an instructional Technician for the Photography Department at a Community College. We currently purchase and use the Creative Suite 6 Design & Web Premium here in the Photography, Graphics and Journalism departments. We have over 150 Macintosh computers licensed with your product and we are very interested in the Creative Cloud.
Currently we purchase the licenses for all of our student and faculty computers, we are hoping that you will be developing an education solution for computer labs like ours.
What we would like to see is an arrangement that would allow our students to subscribe to the Creative Cloud for a three-month period that would be paid for prior to the first day of classes. This would avoid classroom disruptions from students failing to pay if the subscription was on a month-to-month basis.
While I understand that the current Student and Teacher edition at $19.95 is a limited promotion, a price of $20–$25 per month or $75 for a three-month period would be less than the cost of a textbook and could be easily charged as a class fee.
A potential problem is that students sometimes do not use the same computer all the time. If students are taking multiple classes in different labs, they need to be able to access the programs on several computers. I am currently subscribed to the free trial month and my impression is that the subscription is dependent on logging in with an Adobe ID. If this is the case, students should be able to use this log in to access the software they need on whatever computer they are at as long as they have an active (paid) login, and are not logged in on another computer.
As it is everywhere in education, our program budgets are tight. The Creative Cloud would allow us to save a significant amount of funds while still offering the most current technology to our students and faculty. The ability to access any software we need and allowing students the ability to access the programs at school and at home will empower both our faculty and students. Additionally, the availability of cloud storage will allow students to work on files at home and at school seamlessly.
I am making several assumptions:
Pricing –
Student and faculty pricing will be available.
A price will be established for a three-month period to facilitate a college semester.
Access –
Students will be able to access the programs on more than one lab computer.
Is access controlled by logging in with an Adobe ID?
Once the software has been installed on a computer, will any student with an Adobe ID be able to access it?
We are hoping to be able to implement this by next fall, so I am anticipating that these details will be worked out before then.

Great to know this I will be sharing it with my professors also. To have the "team" version would be great! Many problems occur for students with portable storage units. The worst is forgetting to download a project and take it with you. which really hurts our timing on a project to completion. Also as the projects grow in size we can end up with storage issues as some files are very large. This sounds like a grand solution.
Thank you for answering my question earlier Mr. Rice. Now I need to get back to my assignments. bye.

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It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls

PE8 in a 26 Computer Lab of New HPi5-64bit 8Gb-W7-Crashing/Sluggish/Wont Launch

Greetings,
I hope somebody is familiar with this problem and can offer a solution that I can forward to my school district's tech support, because it's near imposible to teach video editing with PE8 in its current state.
I teach AV Production Tech and Graphic Design at a public school in Texas. We just got a brand new computer lab with 26 new HP Z-something's...not sure of the number but they are i5 processors with 8GB of ram running W7 Pro at 64 bits with nVidia...again..I don't know the numbers (I'm typing from home. . ) but they are very fast video processors with as much ram as you can get, ordered specifically from one of the HP Ad's on Adobe's website . Everything else Adobe runs splendidly and lighting fast - even real time 3D video in Photoshop! But. . . Premeire Elements 8 is close to being completely dysfunctional. On the computers where it doesn't crash (as often), it runs horribly sluggish. This happens regardless of project specs. Even NTSC DV project files without any video at all - just titles and text - clunks along painfully slow with frustratingly long lags between clicks, drags and other mouse commands. And then, typically on 3 or 4 other random computers in the lab there will be one or both of the following problems: 1) You can't launch the program at all. It acts like it's going to launch, but then gets stuck in the taskbar and you can't get it out, or 2) Everytime you try to enter text, it crashes entirely. I guess I should ad a 3rd and that would be crashing for no appearant reason at all.
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My tech has reinstalled PE8 with all the latest updates on the many occasions I have put in a trouble ticket, yet the problems still exist.
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This is extremely frustrating because the only thing our techs do is wipe and reinstall. I can't type up trouble reports all day long each day because I don't have the time, but if I were to do so everytime a machine with PE8 crashed or would not launch, I would be busy all day doing just that.
I hope there's a simple fix to this!
Thanks in advance
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As Bill says we get very few reports of success using PRE across a network. It also doesn't help that PRE8 was generally considered a bit of a disaster - even when running standalone.
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Another PRE8 issue was the auto-analyzer that takes over most of the CPU activity.
You say that your Tech Support have installed all 'updates' - ask them to confirm that this includes the latest graphics and sound drivers from the manufacturers web sites (nVidia in your case for graphics). And the latest Quicktime player.
And do work through the article Bill referenced.
I'd also be inclined to query with your IT suppliers why, for new HP machines, they provided an out of date version of PRE. PRE10 has been out since 19th September 2011. And, assuming you procured educational licenses, I'm surprised that's not the version you received.
Maybe, to alleviate the frustration of both tutor and students, you could teach some basic principles with something like Windows Movie Maker.
Also download the PRE10 Trial version and see how that works on your systems.
Cheers,
Neale
Insanity is hereditary, you get it from your children

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Hi,
This is a question about installing Premiere Pro in multiple computers. Let me know if there's a better sub-forum to post this question.
We have a site license of Premiere Pro 5.5 and we are trying to install it in several computer labs. We installed and tested Premiere Pro 5.5 on a base computer, and then took an image of that system. Then we re-imaged our computers using that image. However, once the computers were imaged, Premiere Pro was missing some codecs, mostly the AVCHD ones.
At first we thought it was that known issue where an update would revert the copy of Premiere Pro to a trial, but the point is that the software works well on our base computer: it's only when the image is deployed that the codecs disappear. We are speculating that, since the software was installed on one specific computer, but the image is being deployed to a different one, Premiere Pro disables the codecs as they were not activated on the target system originally.
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Thanks in advance.

Thank you for the reference to nLite. We'll explore that tool and see what functionalities it has.
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Hi there, I'm currently working in a university computer lab, and we are interested in fostering a more relaxing atmosphere for our students to study in. To this end, the possibilty of playing music has been brought up and the discusion has lead to using Spotify as it would be simple for our users to manage. This seems to be kind of a gray area, as we are not playing the music for a commercial purpose such as a bar or restaurant might. Would anyone have any information on the legality of this sort of usage with Spotify? If it is not appropriate to use Spotify in this circumstance, could anyone recommend a music solution that our student employees can easily manage? Thanks! Jack

As Bill says we get very few reports of success using PRE across a network. It also doesn't help that PRE8 was generally considered a bit of a disaster - even when running standalone.
You don't mention the configuration of your hard disks - they can also aggravate problems if you don't have a lot of free defragmented space (minimum for success is 30GB - I go for 60GB).
Another PRE8 issue was the auto-analyzer that takes over most of the CPU activity.
You say that your Tech Support have installed all 'updates' - ask them to confirm that this includes the latest graphics and sound drivers from the manufacturers web sites (nVidia in your case for graphics). And the latest Quicktime player.
And do work through the article Bill referenced.
I'd also be inclined to query with your IT suppliers why, for new HP machines, they provided an out of date version of PRE. PRE10 has been out since 19th September 2011. And, assuming you procured educational licenses, I'm surprised that's not the version you received.
Maybe, to alleviate the frustration of both tutor and students, you could teach some basic principles with something like Windows Movie Maker.
Also download the PRE10 Trial version and see how that works on your systems.
Cheers,
Neale
Insanity is hereditary, you get it from your children

I have a computer lab that is tied to my personal Apple ID, I need to change them over to a different Apple ID (school Apple ID).

I have a computer lab that is tied to my personal Apple ID, I need to change them over to a different Apple ID (school Apple ID). How do I do it & still keep my old ID? They are all iMacs & some are on Maverick & some are on Yosemite. Some have Final Cut Pro that has a ID from a teacher that is no longer here. They all need to be standardized to the school apple ID.

I hope you have Apple Remote Desktop, otherwise you have a lot of work to do.
Use Terminal to look for app store receipts…
sudo find /Applications -path "*Contents/_MASReceipt/receipt" -print | sed 's#.app/Contents/_MASReceipt/receipt#.app#g'
/Applications/Apple Configurator.app
/Applications/Install OS X Mavericks.app
/Applications/iPhoto.app
or search the entire disk…
sudo find -x / -path "*Contents/_MASReceipt/receipt" -print | sed 's#.app/Contents/_MASReceipt/receipt#.app#g'
-x stops find crossing into other disks (via /Volumes).
Note you will probably need the second version since users may have installed apps in their user accounts (~/Applications is a legitimate place to store them).
You need to use sudo in an admin account otherwise find will throw a lot of permissions denied errors (harmless, but you may miss apps in restricted directories).
You probably can arrange those apps into a report for making a script to 'rm -rf' those apps. I don't know how you can read the original owner - it would be good to avoid deleting apps that don't belong to an incorrect account, since you will need to reinstall them.
Apple do have a volume licensing program, I'm not sure how good it is. It wasn't available here when I needed it.
If you don't have ARD setup, make a script & carry it around on USB, login as admin, enter admin password to run script, & wait for deletion to complete…

Looking for Help on how to get wireless near computer lab

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My Question is how can I get internet at home from this router?
More info about router:
Firmware Version: v2.0.02
Mod: Wireless-N Broadband Router WRT160Nv2
Questions I need answered:
Basic Things Like, Mainly:
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As with your wireless adapter, check on the links below:
Installing the WMP54G v4 for the first time
http://kb.linksys.com/Linksys/ukp.aspx?vw=1&docid=bf9526ef1fbf4b0e8dbaecb48950d7e8_3769.xml&pid=80&r...
Checking if the WMP54G v4 is Installed Properly
http://kb.linksys.com/Linksys/ukp.aspx?pid=80&vw=1&articleid=3767

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This is how I instruct them to save their work:
File Save
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Suggestions Please!!!!!!!!!!!
Thank you!!!!

Thank you for the suggested forum. It seems so simple but students just don't get it. As a Lab Tech and not the Administrator, I can not install any programs.
Message was edited by: lorisu

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Hey there!
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