Computers connecting to internet via time capsule are reporting no internet connectivity. PC is reporting default gateway has changed. How to I correct this?

Am having trouble with maintaining a stable wireless network via the Time Capsule. Am running 1 Mac and 3 PC on a Time Capsule wireless in bridge mode connected to a Verizon wireless router. Verizon wireless is turned off and the Time Capsule seems to be staying connected to the Verizon router. When any of the connected computerss goes to stanby, they often report the internet is no longer available. The PCs say the default gateway has changed ans the Mac simply reports the network parameters have changed. What do I need to do to the Time Capsule to stabilize the wireless network?

It is unlikely that the gateway changes.. but anything is possible.. sorry I am not in the US.. is your service adsl or cable?? What sort of lease time does the public IP have? Some cable companies now rotate then on the hour I noticed.. others on about 3months.. but most it is one day.
Track it yourself.. see what gateway address the TC gets and if it is rotating with the IP.
If your client computers are running Mountain Lion.. the plain fact is, they are not particularly stable.
Wireless is worst.. ethernet tends to be ok.. but for instance Laptops updated to Mountain Lion can be pretty flakey.. with the TC.. and it is the combo that is more the issue. People report improvement with clean install of ML. BUT there is still a bug there that causes the ML to be less than fantastic.
I experience it occasionally even with a dlink wireless router.. after a wake from sleep.. the network will drop out and need to be manually connected back.. I have to admit I expect no better from Mountain Lion. I could load Snow Leopard on it and it would drop once every blue moon.. but I got the laptop with ML so I live with it.. !!

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I want to set up my time capsule on a completely new network & location without losing the old backups. How do I do this?

I want to set up my time capsule on a completely new network & location without losing the old backups. How do I do this? I cannot find anything in the user manual.

The TC is very hard to just move.. it retains too much of the old network setup.. buried deep in the bowels of the firmware configuration files.. or even on the hard disk special partitions used by the TC.. invisible to you btw.. !!
Do a factory reset and setup from scratch.
That factory reset will have no affect on your backups.. even if you rename the TC.. not a bad things since you also want clients to respond to the new network.. simply reset TM to the new TC name and location.
See A4 here.
http://pondini.org/TM/Troubleshooting.html
Factory reset.
The Factory Reset Gen1-4.
Unplug your TC. Hold in reset. and power the TC back on.. without releasing reset for about 10sec. When the status light flashes rapidly; release it.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
Factory reset Gen 5
Hold in reset for about 5sec until the status light flashes quickly.
If your AirPort Time Capsule still doesn’t respond, do a similar reset to the Gen1-4.
Unplug your AirPort Time Capsule .. hold in reset and power the TC back on.. without releasing the reset.. wait until status led flashes rapidly.

My mail won't load via iCloud on my desktop. It comes up with the message "Missing resources". How do I correct this?

My mail won't load via iCloudonmy desktop. It comes up with the message "Missing resources". My network is working properly and I've checked Apple's reporting system to see if any systems are down (they are not). I am asked to submit the report to Apple (which I have)...but how do I correct this error sothat I can access my mail via iCloud on my desktop iMac?

Here is the error message information: DOES THIS HELP ANYONE FIGURE OUT WHAT IS HAPPENING? All other iCloud Services work.
IS FATAL
true
APPLICATION NAME
mail
TITLE
Mail could not be loaded
MESSAGE
There was a problem loading the application due to a possible network error or missing resources. Please try again.
LOG
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: MAIL in main()
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: Creating local CK.User object
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: Creating local CK.AccountPreferences object
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: --> Request 1:   POST to https://p04-mailws.icloud.com:443/wm/preference?clientBuildNumber=15B.9bb3ce9&cl ientId=548F3122-7920-4BB0-8988-1F5BFD99D289&dsid=1018646875, headers: Content-Type=text/plain, body: (omitted)
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: ----------------> Request out: /wm/preference-list-->1426606530328/1
wmsid: null
params: {"locale":"en-us","timeZone":"US/Eastern"}
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: SC.Object:sc1473:dispatch('load content')
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: SC.Object:sc2647:dispatch('noContent')
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG:   "6.2 pop up View" handled event 'noContent' with a transition to "6.2.2 No Content"
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG:     -> entering "6.2.2 No Content"
Tue, 17 Mar 2015 15:35:30 GMT: WARN: REJECTING SERVER RESPONSE CoreMail.MailRequest.willReceive:
Status:0
Request:/wm/preference
Wmsid:null
Redirect Count:1
Timeout Redirect Count:1
ResponseText:
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: --> Request 2:   POST to https://p04-mailws.icloud.com:443/wm/preference?clientBuildNumber=15B.9bb3ce9&cl ientId=548F3122-7920-4BB0-8988-1F5BFD99D289&dsid=1018646875, headers: Content-Type=text/plain, body: (omitted)
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: ----------------> Request out: /wm/preference-list-->1426606530328/1
wmsid: null
params: {"locale":"en-us","timeZone":"US/Eastern"}
Tue, 17 Mar 2015 15:35:30 GMT: ERROR: GIVING UP ON RETRIES, CoreMail.MailRequest.willReceive:
responseText: ,
this._redirectCount: 1
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: <-- Response 2: 0 (84ms), headers:   body: (empty)
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: <---------------- Request in: /wm/preference-list-->1426606530328/1,httpStatus: 0,round trip time: 85ms, wmsid: null
Tue, 17 Mar 2015 15:35:30 GMT: ERROR: retrieveResponseError:
ServerPreferencesDataSource.retrieveResponse
error:-1/0
guid:serverPrefsGuid
Tue, 17 Mar 2015 15:35:30 GMT: ERROR: Bootstrap error: Preferences.RefreshError
TYPE
server
APP STATECHART
SC.Statechart:sc1031
initialized: true
name: cloudos-statechart
current-states: [
    active.application.displayingCurrentApp
state-transition:
    active: false
    suspended: false
handling-event: false
BUILD NUMBER
15B.169e9f7
TIME
Tue Mar 17 2015 11:35:32 GMT-0400 (EDT)        (1426606532298)
HOST
www.icloud.com
USER AGENT
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_2) AppleWebKit/600.3.18 (KHTML, like Gecko) Version/8.0.3 Safari/600.3.18
DSID
1018646875
ENVIRONMENT
PROD
RECENT LOG MESSAGES
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: MAIL in main()
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: Creating local CK.User object
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: Creating local CK.AccountPreferences object
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: --> Request 1:   POST to https://p04-mailws.icloud.com:443/wm/preference?clientBuildNumber=15B.9bb3ce9&cl ientId=548F3122-7920-4BB0-8988-1F5BFD99D289&dsid=1018646875, headers: Content-Type=text/plain, body: (omitted)
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: ----------------> Request out: /wm/preference-list-->1426606530328/1
wmsid: null
params: {"locale":"en-us","timeZone":"US/Eastern"}
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: SC.Object:sc1473:dispatch('load content')
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: SC.Object:sc2647:dispatch('noContent')
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG:   "6.2 pop up View" handled event 'noContent' with a transition to "6.2.2 No Content"
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG:     -> entering "6.2.2 No Content"
Tue, 17 Mar 2015 15:35:30 GMT: WARN: REJECTING SERVER RESPONSE CoreMail.MailRequest.willReceive:
Status:0
Request:/wm/preference
Wmsid:null
Redirect Count:1
Timeout Redirect Count:1
ResponseText:
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: --> Request 2:   POST to https://p04-mailws.icloud.com:443/wm/preference?clientBuildNumber=15B.9bb3ce9&cl ientId=548F3122-7920-4BB0-8988-1F5BFD99D289&dsid=1018646875, headers: Content-Type=text/plain, body: (omitted)
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: ----------------> Request out: /wm/preference-list-->1426606530328/1
wmsid: null
params: {"locale":"en-us","timeZone":"US/Eastern"}
Tue, 17 Mar 2015 15:35:30 GMT: ERROR: GIVING UP ON RETRIES, CoreMail.MailRequest.willReceive:
responseText: ,
this._redirectCount: 1
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: <-- Response 2: 0 (84ms), headers:   body: (empty)
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: <---------------- Request in: /wm/preference-list-->1426606530328/1,httpStatus: 0,round trip time: 85ms, wmsid: null
Tue, 17 Mar 2015 15:35:30 GMT: ERROR: retrieveResponseError:
ServerPreferencesDataSource.retrieveResponse
error:-1/0
guid:serverPrefsGuid
Tue, 17 Mar 2015 15:35:30 GMT: ERROR: Bootstrap error: Preferences.RefreshError

DirecTV DVR HR20 connect to internet via Time Capsule

Hi Everyone,
I've searched and come across various topics about connecting the DirecTV DVR to the internet via Time Capsule, but none of them seem to provide a solution for wireless connectivity.
Can anyone point me to a topic where it describes the steps and any issues related to getting my DirecTV DVR connected to the internet via the Time Capsule wirelessly.
I have gone through the setup and I get connected to my network, but I get the error when it tries to connect to the internet.
Do I have to do any port forwarding or anything special?
I use to have my Netgear supporting this configuration, just purchased the Time Capsule and now I cannot get my DVR connected.
Thanks for the support
Jeff...

The Direct TV DVR has an Ethernet connection on the back, which is strongly recommended if you intend to download movies or any kind of high definition material.
If you are trying to use the new Whole Home feature, wireless is not supported by Direct TV for this service.
If you are trying to connect to the DVR using wireless from the Time Capsule, you must be using some sort of wireless to Ethernet bridge device.
What device are you trying to use?
Have you verified that this device is compatible with the Time Capsule?
As a test, connect the adapter/bridge to your laptop and turn the wireless off on the laptop. Open your browser to see if you can get an Internet connection.
If you can, you know the network connection is good and the focus shifts to the DVR as the source of the problem.
If you can't, we'll need to figure out if the adapter you are using will work the Time Capsule.

I've had a new hard drive installed and reloaded all my stuff via time capsule and now can't connect to the internet although it say Airport is connected. How can I fix this problem ?

Just had a new hard drive for my iMac and reloaded all my stuff via time capsule, all works fine apart from Safari which won't connect to internet. Airport is connected but each time Safari comes back saying there is no connection....any help gratefully recieved.

So you have the apple rotuer called a time capsule and you have complete the frist time machine back up? but there is not internet access ?
If so.
Opem airport utiltiy on your Comptuer :
What is the IP ? > if its 169.254.xx.xx > its a self assigned
Try power cycling the Internet source for up to 1 mintue and make sure all the lights turn off.
In Airport Utility Version 5.5.3 / 5.6.1
Gi > Intenret > conncetiong sharing > Is it off bridge mode change it to share a public Ip address
In airport Utility version 6.0/6.1
Edit > network > rotuer mode : Should be DHCP and NAT unless you use PPPoE to conecnt to the internet then this is automatically invoked.

Windows XP won't connect to Internet via Time Capsule AE

I've got a MacBook Pro and MacBook using Airport Extreme via Time Capsule. I recently partitioned MacBook Pro and added Windows XP via Boot Camp. The XP sees the Airport but cannot connect. I've added the same key to XP as used for Mac access, but it still doesn't connect.
Its a WPA2 Personal Key. XP allows WEP, WPA, and WPA-??? (there are three other letters there that are NOT "2" or "Personal"). It allows one of two "types" that are TKIP or AS? (Three letters that I can't remember.) I'm completely lost.
I also tried changing channels, but that's frustrating unless I just change from the PC end. I had been changing them on the Mac, then rebooting to XP to see what happens. (Nothing, so far.)
Has anyone successfully gotten XP on the Wireless?

XP wireless to a Time Capsule works fine. Problem is, as you've found, choosing the right wireless security, then entering the key in the right format.
Because of this problem in mixed OS X / XP networks, I've stuck with WEP. It's less secure, but it works!
I live in a rural area, so wireless security isn't really an issue.
Try reconfiguring your TC to use WEP. Once you've got it working, investigate the other security options.

Can't connect my new iPhone 4 with internet via Time Capsule. IP4 recognized TC but will not connect with it. (Password etc. is ok)

Can't connect my new iPhone 4 with internet via Time Capsule. IP4 recognized TC but will not connect with it. (Password etc. is ok)

Do the usual wireless things.
Change the wireless name to simple name with only alphanumerics and no spaces.
Set to manual and use channels 1, 6, 11 in turn.
For testing take off the security altogether.
The iphone only works on 2.4ghz so only that band is relevant.

Problem connecting Dell Inspiron 6000 to internet via Time Capsule.

Hi,
Unable to connect Dell Inspiron 6000 to internet via Time Capsule.
I get this "Windows is unable to connect to selected network. Network may no longer be in range". Any clue?
Thanks.

What modem do you have?
Is it a router? What mode is the TC being setup in, bridge or router?
Is it cable modem? If so did you power cycle the modem for the required time.. it might be 30min or just 5min or many hours depending on the ISP.
Tell us more.
For mavericks please ensure your network connections have ipv6 set correctly.. ie link-local.

VNC remote my computer from Internet via time capsule

I have several computers connected with Airport via time capsule to Internet.
When I am out of office, how can I remote one of the computers from the Ipad? I use Mocha VNC
I´ve been trying but impossible to find the complete IP or DNS name, my IPAD do not find any of the computers if connected via Time Capsule
I have no prob when connecting one computer to modem directly , It works fine If I write the IP on my IPAD.
Back to my mac and VNC password settings seems correct.

Try locking the wireless channels for 2.4ghz.. instead of auto use 1, 6 or 11. Test each in turn.
I would also suggest using a SMB name.. ie short, no spaces.. pure alphanumeric.
Did you happen to upgrade to latest iOS?? People are experiencing some bugs.. which is no real suprise.
Has the phone worked before and stopped working after some change you made.. or have you never been able to connect using this phone.

Photosmart 6520 won't connect via Time Capsule

Just bought a Photosmart 6520 printer. I have tried to connect it to my wireless network via Time Capsule but the printer thinks MAC address filtering is turned on so is unable to connect. I have checked using Airport utility to make sure MAC address filtering is turned off, which it is, and all other wireless devices connect without any problem. If I move the printer around the house I can connect via an Airport Express but I don't want the printer upstairs. Seems to be a communication problem between the printer and Time Capsule. I have updated the Firmware on the Time Capsule
Any one any ideas please?

Hello Frustrated61,
Welcome to the HP Forums.
I suggest that we restore the Network defaults from the printer menu.
I have also located a document on when the Printer Does Not Maintain Wireless Connection. This will give you instructions on how to set a static IP address.
I have also located an Apple document that gives instructions on how to Set up a printer connected to a Time Capsule or AirPort base station.
Thank you for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Certain pages won't open via Time Capsule - why?

First of all, my internet works fine via Time Capsule - except 2 internet pages I cannot open. I tried with my HP Laptop (not via Time Capsule), they work. So it's to the pages fault.
Does anybody have an idea why? Here are the pages
www.united-fifa.de
www.fifa-royale.de
Until yesterday they worked perfectly fine. But now "the site cannot be loaded" anymore.
Thanks in advance for help.
Already tried: Reset Time Capsule, Delete Cookies, Reset Safari, Google Chrome/Firefox (exactly the same pages won't work there either), Restart Computer, Update Flash Player - nothing helped.

1. Checked with ISP, everything is fine (Pages worked when i used my old HP laptop wirth the same ethernet cable...)
2. broadband was always fine, even 2 days ago when all the homepages worked
Maximale Internet-Geschwindigkeit:
Download 75'000 kbit/s
Upload 7'000 kbit/s
3. It's a modem
4. If I connect my old HP Laptop directly to the modem, all the sites work perfectly fine.
5. Already reset to standard and i already use ethernet all the time (worked until 2 days ago) - nothing better.
6. Switched to bridge mode but then i couldn't connect to the internet at all :/
7. Screen Shots

Apple TV3 and Time Capsule are SLOW

Ive had an Apple TV for about 1.5 years. I have been using an Airport Extreme as my home router with Comcast High Speed interet, and they have worked great together.. The speed was flawless.. and neve had to wait more than 10 seconds to start playing a movie.
I just replaced my AE with a 2GB Time Capsule because my back up drive had broken. Ever since my internet speed on Apple TV has gone to crap. I use Itunes Radio alot, and now I can't get it to continuously stream. I also use iTunes Match, and it constantly stops and starts while playing music. As for movies, forget it... It takes forever to get it started, and when it does, it buffers every 3-5 minutes during the movie...
At first I thought it was because I was backing up all the time, so I turned off Auto-backup on my MacBook Pro. No change..
Is the Time Capsule not as fast as an Airport Extreme? I haven't changed anything on my ATV3... or my modem. I leterally switched out the AE for the TC.. got my HD backed up.. and that's it..
Regular interent seems fine (on my computer and ipad).. but Apple TV gets stuck all the time..

You do need to spend a bit of time checking the speeds of everything involved.
Exactly what model was the Extreme you were using??
If you still have it available you can rearrange the network and run both the AE and TC.
Certainly the AC model Extreme and TC are identical design and firmware, so there should be no real difference between them. The older models did have differences.. they used fairly different boards and different chassis.. I find placed side by side the Gen4 TC was slightly better wireless signal wise than Gen5 AE. (The TC is one Gen behind.. so they are the equivalent).
To start to figure out your problem you need to do some work to figure out where the problem is.
The WAN connection of the new TC has been reported as slow. The issue may not be the wireless, or lan side at all but the WAN connection to the modem. What model is the modem??
Please do some testing to check if you are getting full WAN speed. Test by using a computer with ethernet only connection.. wireless off.. to an internet test site. If this shows full speed, then next test:
Try by wireless with ethernet disconnected.
Test the laptop in the same location as the ATV. What link speed do you get?
Is the speed poor in this location?
Give some feedback and we can think up some more ways to test the problem.
There is one simple solution though.. plug the extreme back into network and run the TC in bridge behind it.

HP Laserjet 1020 Print Wirelessly Via Time Capsule?

Is it possible to set up an HP Laserjet 1020 to print wirelessly via time capsule? I already know I have to use the 1022 driver, and my printer works perfectly when the usb is plugged into my Macbook air. I plugged it into the new time capsule I just bought and added it on my Macbook as a network printer, but it wont print. Any tips or suggestions would be extremely helpful! Thanks in advance!

Hi there,
I would recommend reviewing the article below.
OS X Mountain Lion: Set up a printer connected to a Time Capsule or AirPort base station
http://support.apple.com/kb/PH10875
-Griff W.

Hp f2280 printing only black&white via time capsule

HP f2280 printing only black&white via time capsule
anyone have this problem before?

I have just purchased the latest Time Capsule and have exactly the same problem with my HP F2280 when printing from my iMac. Very odd. So started surfing the web and it appears we are not alone and there is no easy fix. Anyway it appears the scanner will not work via the TC either, never crossed my mind when I purchased it that I would have such problems. Two thumbs down for TC

How to retrieve files on external HDD via Time Capsule?

I have external HDDs connected to Time Capsule but when I access those HDDs, they don't show the files that were stored in them. However, when I check the "Get Info" on those HDDs, it shows how much capacity is used and how much is available. How can I retrieve my files on those external HDDs via Time Capsule? Many thanks for your help!!

How is the drive formatted?
Does it show up in the airport utility?
TC has very restricted ability to read HFS+ (ie standard Mac format) or Fat32.

Computers connecting to internet via time capsule are reporting no internet connectivity. PC is reporting default gateway has changed. How to I correct this?

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