Configuration tab not showing any fields - in BSPWD_CMP_WD tcode

Hi I am on crm 7.0.
when i go into tcode : bsp_wd_cmpwd tcode, and go to any standard/custom component, and go to any view, and click on configuration tab, i am not able to see the fields. The complete tab has blank white screen.
Normally we would be seeing the fields( if not then atelast default screen, where i can go and copy/edit/choose and do my modifications)
when i click edit/copy/choose/new configuratoin buttons too, nothing is getting displayed..
is anything wrong? how can i work on configuratoin tab? pls help.
for example i checked component : BT115S_SLSO components all views..
thanks
Niraja

I am getting this message after some time.. in the configuratoin tab..
This program cannot display the webpage
   Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.
   What you can try:
     Check your Internet connection. Try visiting another website to make sure you are connected. 
     Retype the address. 
     Go back to the previous page.
     More information
This problem can be caused by a variety of issues, including:
Internet connectivity has been lost.
The website is temporarily unavailable.
The Domain Name Server (DNS) is not reachable.
The Domain Name Server (DNS) does not have a listing for the website's domain.
what does this mean, do i need to enter the hostname somewhere? please help...

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