Configuring QoS on Cisco 3845 router for Polycom Video Conferecing

Dear All,
We have implemented a Polycom Video Conferecing solution at our Head Office. Using this we communicate with other branch offices through WAN (2mbps, MPLS).
The problem is that this WAN link is also used for data. When the traffic is high on the link, the voice and the video quality goes down drastically and we experience connection drops.
At the moment we have configured our Polycom box to communicate at 512kbps speed and we would like to reserve it in our WAN link. In case, video conferencing is not happening we would like it to be utilised by other traffic.
Can we configure QoS on our Cisco 3845 router to do this? I'm not a Cisco expert and have pressures from Management to correct this before the next conference.
I have already googled a fair bit but couldn't find something for me.
Could someone please tell me the exact commands that need to be given on our router to achieve this.
I'll be very thankful for this help.
Best Regards.

Hi,
You can use something like the following to guarantee 5122k of bandwidth to your video-conferencing bandwidth but to allow that bandwidth to be used by other traffic when it is not being used for video-conferencing:
class-map VDOConf
match ip dscp af41
policy-map WANPolicy
class VDOConf
bandwidth 512
interface
service-policy output WANPolicy
Note that the above assumes that your video conferencing traffic is being marked to AF41. If that is not the case, you can always match on the IP address of your polycom device using an ACL:
class-map VDOConf
match access-group 101
access-list 101 permit ip .....
Hope that helps - pls rate the post if it does.
Paresh

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    I really don't care whether my Cisco equipment authenticates against the RADIUS server, but I do need to get it set up to authenticate my users so I can track their time online. What have I missed in my router configuration? Why isn't it forwarding user authentication requests to the RADIUS server.
    Thank you for any assistance you may be able to provide.

    I have found that if I am in the middle of composing a response, and I open the thread in another browser window (to refer to it), when I go to submit my response, it doesn't get posted. Perhaps you are running into the same thing.
    The command I shared:
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    ... was erroneous. The keyword should have been "enable", as you have discovered.
    Therefore use:
    aaa authentication enable default group radius enable
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    Like you, I see the user password appended with the group of \000 grouping's.
    Note the word "Decrypted" which confirms that the password entered in Wireshark is a match with that entered on the AAA client (for what that's worth).
    I'm not sure if I suggested that this would confirm that the server and client were using the same shared secret. If I did, I miss-spoke. I think we would have to gauge the server's response to the attributes we see passed by the client.
    The Wireshark decryption is much more dramatic with TACACS+ because the whole payload is encrypted.
    My issue with your PPPoE is that I saw no "interface" on the router that is configured to perform such authentication. I do seem to recall a global authentication command with the PPP keyword perhaps. I have not attempted to do this, and am not sure whether the interfaces in your router will support this method. Perhaps someone else will weigh in with an opinion.
    However, there are other mainstream authentication methods that I think you should investigate as well.
    You could implement 802.1x on a switch so that a host has to authenticate before it can gain Layer 3 access to the LAN. Depending on the platform, you can download VLAN assignments and ACLs.
    I believe the router also supports 802.1x, but that may determine whether a host can get "through" the router. I have not had cause to investigate 802.1x on the router. I may do so in the future to authorize access to IPsec tunnels.
    The router is also likely to support Authentication Proxy. This feature intercepts a user's attempt to browse resources on the other side of the router. User specific ACLs can be downloaded to the router (from RADIUS) to control what resources a user can access.
    I think you should:
    1. Resolve the issue(s) with AAA logins on the router. It'll establish a baseline of functionality, and give you some short term joy.
    2. Investigate whether PPPoE support exists on your router's interfaces.
    3. Read up on 802.x and Authentication Proxy (docs on Cisco web site).
    4. Decide which methods appeals to you.
    5. Dive in.
    I'd lose the self-deprecation. I don't think it will serve you well. If you're treated badly, move to a newsgroup where the participants display a higher level of emotional maturity. I don't think you will have an issue on the Cisco forums. Others would probably step in.
    I'm going to be absent for several days, so if you don't receive any response, it will be for said reason.
    Good luck.

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