Confirmation of delivery via EDI (SHPCON) incl. actual pick quantity & GI

My client makes use of a logistics service provider. Based on the delivery a dispatch order is sent (SHPORD) Idoc type DELVRY03. The logistics service provider receives the dispatch order, picks the materials and confirms the actual picked quantities to my client (SHPCON, Idoc type DELVRY03).
The problem is this, for some reason the delivery is not being updated with the actual picked quantity. As a result, the system doesn't post GI because it thinks the delivery is not yet picked completely.
In E1EDL20 (header) I added the sub segment E1EDL18 (qualifier-header) with the value 'PGI'. In E1EDL24 (item) I added the sub segment E1EDL19 (qualifier-item) with the value 'QUA'.
Can anybody tell me what I did wrong??
Thanks very much for your reply!!!
Kind regards,
Wander Jansen Venneboer

I think you'll need 2 separate IDocs. First create an IDoc to update pick quantities (enter all quantities and E1EDL18 qualifier PIC). Then create second IDoc for PGI (no quantities are needed here) like you did. Quantities can also be updated in the PGI IDoc, but I think it only works if something was not picked and you need to change the delivery quantity to 0 (or actual pick quantity) to do PGI. We use this second option on the site that has WM but PGI data is being triggered from the third-party software. I was unable to use it to pick the deliveries for the site that doesn't have WM.
You might need to post the PIC IDocs first and then go about the PGI IDocs. Also even if you don't use parallel processing, the next IDoc actually starts processing before the previous one is completely done. We ran into a big issue with locking errors when 2 consequent deliveries had the same material number. I complained to SAP but was told that this is standard. If this becomes an issue for you, try late locking feature and also you can schedule the error processing program RBDMANIN after the IDoc posting to take care of the remaining locking errors.
Good luck!

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