Confirmed Qty still shows ZERO after complete delivery

Hi
A particular item in a sales order has been completely delivered and billed, but in the schedule lines tab, the confirmed qty and delivered qty are still showing as Zero. Also there is a tick mark for the "Schedule Lines Exist" column for that item which implies that the confirmed quantity of the item is smaller than the order quantity.
Checked the forum but couldnt find anything related to this scenario.
What needs to be done?
Thanks & Regards
Madhu

HI,
Please check for respective Material at Sales: General/Plant tab what is the availability option selected if it is anything other than KP(No check), then system confirms the quantity as soon as the sales order is saved.
Even though the Delivery has been Deleted, in your case if Quantity is confirmed against that Sales order that Quantity will be available for other SalesOrder and their corresponding Deliveries.
U can test this my reducing the Quantity of that Line item from that sales order. You will find that Quantity reduced from old sales order will be available for new Sales Order.
Hope this will solve your Query.
With Best Regards,
RB

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