Connect 9.0 r177 closing error when entering meeting room

some users are getting an unusual error related to the connect Add-in.  I myself was working fine until I decided to de-install and re-install the connect addin 9.0 r177.  We're using Connect V6.
here is the error:  "Adobe Acrobat connect Add-In 9.0 r177 has encountered a problem and needs to close."
The error report shows:  AppName:  connectaddin6x5.exe, AppVer:  9.0.177.0, ModName:  unknown, ModVer: 0.0.0.0, Offset:  00000003.
We recently pushed out a bunch of MS security patches.  anybody know if there are compatability problems?
•    MS09-050 - addresses a vulnerability in Microsoft Windows (KB 975517)
                MS09-051 - addresses a vulnerability in Windows Media (KB 975682)
•    MS09-052 - addresses a vulnerability in Windows Media (KB 974112)
•    MS09-053 - addresses a vulnerability in Internet Information Services (IIS) (KB 975254)
•    MS09-054 - addresses a vulnerability in Internet Explorer (KB 974455)
•    MS09-055 - addresses a vulnerability in Microsoft Windows (KB 973525)
•    MS09-056 - addresses a vulnerability in Microsoft Windows (KB 974571)
•    MS09-057 - addresses a vulnerability in Indexing Service (KB 969059)
•    MS09-058 - addresses a vulnerability in Microsoft Windows (KB 971486)
•    MS09-059 - addresses a vulnerability in Microsoft Windows (KB 975467)
•    MS09-060 - addresses a vulnerability in Microsoft Office (KB 973965)
•    MS09-061 - addresses a vulnerability in Microsoft .NET (KB 974378)
•    MS09-062 - addresses a vulnerability in Microsoft Windows (KB 957488)
thought I'd try here before the Adobe Support line...

okay, I installed automoc4.
It compiled and installed but will not open. It just hangs, no error message, even when from terminal
Last edited by Raccoon1400 (2008-10-29 23:07:09)

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    com.sapportals.portal.prt.runtime.PortalRuntimeException: Access is denied: pcd:portal_content/com.sap.ip.collaboration/Rooms/c0a0a078-3391-2a10-bdbd-a108b8ee10cc/workset/com.sap.netweaver.coll.OverviewWrapper/relatedItems/DynamicNavigation/com.sap.netweaver.coll.RoomRelationViewer - user: Schenker Beat     at com.sapportals.portal.prt.deployment.DeploymentManager.getPropertyContentProvider(DeploymentManager.java:1932)     at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.refresh(PortalComponentContextItem.java:234)     at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.getContext(PortalComponentContextItem.java:316)     at com.sapportals.portal.prt.component.PortalComponentRequest.getComponentContext(PortalComponentRequest.java:387)     at com.sapportals.portal.pb.PageBuilder.createIviewProfile(PageBuilder.java:443)     at com.sapportals.portal.pb.PageBuilder.createiView(PageBuilder.java:391)     at com.sapportals.portal.pb.PageBuilder.createAndAddiViews(PageBuilder.java:233)     at com.sapportals.portal.pb.PageBuilder.doOnNodeReady(PageBuilder.java:636)     at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:388)     at com.sapportals.portal.pb.PageBuilder.handleEvent(PageBuilder.java:816)     at com.sapportals.portal.prt.component.CachablePortalComponent.handleEvent(CachablePortalComponent.java:703)     at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)     at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:368)     at com.sapportals.portal.prt.pom.AbstractNode.addChildNode(AbstractNode.java:340)     at com.sapportals.portal.navigation.DynamicNavigationArea.doOnNodeReady(DynamicNavigationArea.java:113)     at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:388)     at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)     at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:368)     at com.sapportals.portal.prt.pom.AbstractNode.addChildNode(AbstractNode.java:340)     at com.sapportals.portal.pb.PageBuilder.createAndAddEmbeddediView(PageBuilder.java:177)     at com.sapportals.portal.pb.PageBuilder.createiView(PageBuilder.java:410)     at com.sapportals.portal.pb.PageBuilder.createAndAddiViews(PageBuilder.java:233)     at com.sapportals.portal.pb.PageBuilder.doOnNodeReady(PageBuilder.java:636)     at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:388)     at com.sapportals.portal.pb.PageBuilder.handleEvent(PageBuilder.java:816)     at com.sapportals.portal.prt.component.CachablePortalComponent.handleEvent(CachablePortalComponent.java:703)     at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)     at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:368)     at com.sapportals.portal.prt.pom.AbstractNode.addChildNode(AbstractNode.java:340)     at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:642)     at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)     at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)     at java.security.AccessController.doPrivileged(Native Method)     at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)     at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)     at java.security.AccessController.doPrivileged(Native Method)     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)Caused by: com.sapportals.portal.pcd.gl.PermissionControlException: Access denied (Object(s): portal_content/com.sap.ip.collaboration/Rooms/c0a0a078-3391-2a10-bdbd-a108b8ee10cc/workset/com.sap.netweaver.coll.OverviewWrapper/relatedItems/DynamicNavigation/com.sap.netweaver.coll.RoomRelationViewer)     at com.sapportals.portal.pcd.gl.PcdFilterContext.filterLookup(PcdFilterContext.java:422)     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1248)     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)     at 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com.sapportals.portal.pcd.gl.PcdURLContext.lookup(PcdURLContext.java:238)     at javax.naming.InitialContext.lookup(InitialContext.java:347)     at com.sapportals.portal.prt.deployment.DeploymentManager.getPropertyContentProvider(DeploymentManager.java:1919)     ... 50 more
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    Category :
    Location : com.sap.portal.prt.runtime
    Application : sap.com/irj
    Thread : Thread[PRT-Async 1,5,PRT-Async]
    Datasource : 13630850:X:\usr\sap\CPP\JC01\j2ee\cluster\server0\log\defaultTrace.trc
    Message ID : 005056BD7D2200880000000000001530000443297901D228
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com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)     at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:368)     at com.sapportals.portal.prt.pom.AbstractNode.addChildNode(AbstractNode.java:340)     at com.sapportals.portal.pb.PageBuilder.createAndAddEmbeddediView(PageBuilder.java:177)     at com.sapportals.portal.pb.PageBuilder.createiView(PageBuilder.java:410)     at com.sapportals.portal.pb.PageBuilder.createAndAddiViews(PageBuilder.java:233)     at com.sapportals.portal.pb.PageBuilder.doOnNodeReady(PageBuilder.java:636)     at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:388)     at com.sapportals.portal.pb.PageBuilder.handleEvent(PageBuilder.java:816)     at com.sapportals.portal.prt.component.CachablePortalComponent.handleEvent(CachablePortalComponent.java:703)     at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)     at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:368)     at com.sapportals.portal.prt.pom.AbstractNode.addChildNode(AbstractNode.java:340)     at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:642)     at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)     at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)     at java.security.AccessController.doPrivileged(Native Method)     at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)     at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)     at java.security.AccessController.doPrivileged(Native Method)     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)Caused by: com.sapportals.portal.pcd.gl.PermissionControlException: Access denied (Object(s): portal_content/com.sap.ip.collaboration/Rooms/c0a0a078-3391-2a10-bdbd-a108b8ee10cc/workset/com.sap.netweaver.coll.OverviewWrapper/relatedItems/DynamicNavigation/com.sap.netweaver.coll.RoomRelationViewer)     at com.sapportals.portal.pcd.gl.PcdFilterContext.filterLookup(PcdFilterContext.java:422)     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1248)     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)     at com.sapportals.portal.pcd.gl.PcdProxyContext.proxyLookupLink(PcdProxyContext.java:1353)     at com.sapportals.portal.pcd.gl.PcdProxyContext.proxyLookup(PcdProxyContext.java:1300)     at com.sapportals.portal.pcd.gl.PcdProxyContext.lookup(PcdProxyContext.java:1067)     at com.sapportals.portal.pcd.gl.PcdGlContext.lookup(PcdGlContext.java:68)     at com.sapportals.portal.pcd.gl.PcdURLContext.lookup(PcdURLContext.java:238)     at javax.naming.InitialContext.lookup(InitialContext.java:347)     at com.sapportals.portal.prt.deployment.DeploymentManager.getPropertyContentProvider(DeploymentManager.java:1919)     ... 50 more,
    Arguments : com.sapportals.portal.prt.runtime.PortalRuntimeException: Access is denied: pcd:portal_content/com.sap.ip.collaboration/Rooms/c0a0a078-3391-2a10-bdbd-a108b8ee10cc/workset/com.sap.netweaver.coll.OverviewWrapper/relatedItems/DynamicNavigation/com.sap.netweaver.coll.RoomRelationViewer - user: Schenker Beat     at com.sapportals.portal.prt.deployment.DeploymentManager.getPropertyContentProvider(DeploymentManager.java:1932)     at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.refresh(PortalComponentContextItem.java:234)     at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.getContext(PortalComponentContextItem.java:316)     at com.sapportals.portal.prt.component.PortalComponentRequest.getComponentContext(PortalComponentRequest.java:387)     at com.sapportals.portal.pb.PageBuilder.createIviewProfile(PageBuilder.java:443)     at com.sapportals.portal.pb.PageBuilder.createiView(PageBuilder.java:391)     at com.sapportals.portal.pb.PageBuilder.createAndAddiViews(PageBuilder.java:233)     at com.sapportals.portal.pb.PageBuilder.doOnNodeReady(PageBuilder.java:636)     at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:388)     at com.sapportals.portal.pb.PageBuilder.handleEvent(PageBuilder.java:816)     at com.sapportals.portal.prt.component.CachablePortalComponent.handleEvent(CachablePortalComponent.java:703)     at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)     at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:368)     at com.sapportals.portal.prt.pom.AbstractNode.addChildNode(AbstractNode.java:340)     at com.sapportals.portal.navigation.DynamicNavigationArea.doOnNodeReady(DynamicNavigationArea.java:113)     at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:388)     at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)     at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:368)     at com.sapportals.portal.prt.pom.AbstractNode.addChildNode(AbstractNode.java:340)     at com.sapportals.portal.pb.PageBuilder.createAndAddEmbeddediView(PageBuilder.java:177)     at com.sapportals.portal.pb.PageBuilder.createiView(PageBuilder.java:410)     at com.sapportals.portal.pb.PageBuilder.createAndAddiViews(PageBuilder.java:233)     at com.sapportals.portal.pb.PageBuilder.doOnNodeReady(PageBuilder.java:636)     at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:388)     at com.sapportals.portal.pb.PageBuilder.handleEvent(PageBuilder.java:816)     at com.sapportals.portal.prt.component.CachablePortalComponent.handleEvent(CachablePortalComponent.java:703)     at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)     at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:368)     at com.sapportals.portal.prt.pom.AbstractNode.addChildNode(AbstractNode.java:340)     at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:642)     at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)     at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)     at java.security.AccessController.doPrivileged(Native Method)     at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)     at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)     at java.security.AccessController.doPrivileged(Native Method)     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)Caused by: com.sapportals.portal.pcd.gl.PermissionControlException: Access denied (Object(s): portal_content/com.sap.ip.collaboration/Rooms/c0a0a078-3391-2a10-bdbd-a108b8ee10cc/workset/com.sap.netweaver.coll.OverviewWrapper/relatedItems/DynamicNavigation/com.sap.netweaver.coll.RoomRelationViewer)     at com.sapportals.portal.pcd.gl.PcdFilterContext.filterLookup(PcdFilterContext.java:422)     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1248)     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)     at 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