Connect to 11.2 db via SCAN fqdn from Windows client

I am unable to connect to a 11gr2 database (running on RHEL 5.3) from a Windows client via the SCAN name. I can connect through either of the VIP's but not through the SCAN Load Balancer.
$ ./srvctl status scan
SCAN VIP scan1 is enabled
SCAN VIP scan1 is running on node r02hinnod08pp
SCAN VIP scan2 is enabled
SCAN VIP scan2 is running on node r02hinnod09pp
SCAN VIP scan3 is enabled
SCAN VIP scan3 is running on node r02hinnod09pp
$ ./srvctl status scan_listener
SCAN Listener LISTENER_SCAN1 is enabled
SCAN listener LISTENER_SCAN1 is running on node r02hinnod08pp
SCAN Listener LISTENER_SCAN2 is enabled
SCAN listener LISTENER_SCAN2 is running on node r02hinnod09pp
SCAN Listener LISTENER_SCAN3 is enabled
SCAN listener LISTENER_SCAN3 is running on node r02hinnod09pp
listener.ora
LISTENER=(DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=IPC)(KEY=LISTENER)))) # line added by Agent
LISTENER_SCAN3=(DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=IPC)(KEY=LISTENER_SCAN3)))) # line added by Agent
LISTENER_SCAN2=(DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=IPC)(KEY=LISTENER_SCAN2)))) # line added by Agent
LISTENER_SCAN1=(DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=IPC)(KEY=LISTENER_SCAN1)))) # line added by Agent
ENABLE_GLOBAL_DYNAMIC_ENDPOINT_LISTENER_SCAN1=ON # line added by Agent
ENABLE_GLOBAL_DYNAMIC_ENDPOINT_LISTENER_SCAN2=ON # line added by Agent
ENABLE_GLOBAL_DYNAMIC_ENDPOINT_LISTENER_SCAN3=ON # line added by Agent
ENABLE_GLOBAL_DYNAMIC_ENDPOINT_LISTENER=ON # line added by Agent
tnsnames.ora
# tnsnames.ora Network Configuration File: /app/oracle/product/11.2.0/db_1/network/admin/tnsnames.ora
# Generated by Oracle configuration tools.
HEALTH =
(DESCRIPTION =
(ADDRESS = (PROTOCOL = TCP)(HOST = r02hindbs01pp.r02.med.va.gov)(PORT = 1521))
(CONNECT_DATA =
(SERVER = DEDICATED)
(SERVICE_NAME = health.va)
SCAN is configured as r02hindbs01pp and is a 3 IP round robin. From the Linux server nslookup resolves both from IP and fqdn (or just the prefix)
VIP's are r02hinclu04 and r02hinclu05 (1 IP each)
I can connect via either of the VIP's fqdn from the client, but cannot connect via the SCAN fqdn
Thanks

Hi,
I dont know if this solve your problem.
The SCAN IP and VIP IP work together.
The connection of clients to the database is not established by SCAN IP but by VIP IP.
When a SCAN Listener (SCAN VIP) receives a connection request, the SCAN Listener will check for the least loaded instance providing the requested service.
It will then re-direct the connection request to the local listener on the node where the least loaded instance is running. Subsequently, the client will be given the address of the local listener.
The local listener In this context, the LOCAL_LISTENER parameter must be considered. The LOCAL_LISTENER parameter should be set to the node-VIP. If you need fully qualified domain names, ensure that LOCAL_LISTENER is set to the fully qualified domain name (e.g. node-VIP.example.com).will finally create the connection to the database instance.
Read this Oracle Technical Paper.
http://www.oracle.com/technetwork/database/clustering/overview/scan-129069.pdf
Regards,
Levi Pereira
http://levipereira.wordpress.com

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    [oracle@oraclelinux6 admin]$ more *.ora
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    descriptor
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    Copyright (c) 1997, 2009, Oracle.  All rights reserved.
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    type='UNKNOWN' level='16' host_id='oraclelinux6.localdomain'
    host_addr='10.0.2.15'>
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    type='UNKNOWN' level='16' host_id='oraclelinux6.localdomain'
    host_addr='10.0.2.15'>
    <txt>TNS-12514: TNS:listener does not currently know of service requested in connect descriptor
    </txt>
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    <txt>02-DEC-2013 08:19:54 * service_update * orcl * 0
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    Start Date                02-DEC-2013 07:55:29
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    [oracle@oraclelinux6 admin]$
    CLIENT SIDE :
    C:\Windows\system32>ping 192.168.1.121
    Pinging 192.168.1.121 with 32 bytes of data:
    Reply from 192.168.1.121: bytes=32 time<1ms TTL=64
    Reply from 192.168.1.121: bytes=32 time<1ms TTL=64
    Reply from 192.168.1.121: bytes=32 time<1ms TTL=64
    Reply from 192.168.1.121: bytes=32 time<1ms TTL=64
    Ping statistics for 192.168.1.121:
        Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
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        Minimum = 0ms, Maximum = 0ms, Average = 0ms
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    Copyright (c) 1997, 2010, Oracle.  All rights reserved.
    Used parameter files:
    D:\app\Laasya\product\11.2.0\dbhome_1\network\admin\sqlnet.ora
    Used TNSNAMES adapter to resolve the alias
    Attempting to contact (DESCRIPTION = (ADDRESS = (PROTOCOL = TCP)(HOST = 192.168.1.121)(PORT = 1521)) (C
    ONNECT_DATA = (SERVICE_NAME = orcl)))
    TNS-12535: TNS:operation timed out
    # tnsnames.ora Network Configuration File: D:\app\Laasya\product\11.2.0\dbhome_1\network\admin\tnsnames.ora
    # Generated by Oracle configuration tools.
    ORACLR_CONNECTION_DATA =
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        (ADDRESS_LIST =
          (ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC1522))
        (CONNECT_DATA =
          (SID = CLRExtProc)
          (PRESENTATION = RO)
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    ORCL =
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        (CONNECT_DATA =
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          (SERVICE_NAME = orcl)
    ORACLELINUX6 =
      (DESCRIPTION =
        (ADDRESS = (PROTOCOL = TCP)(HOST = 192.168.1.121)(PORT = 1521))
        (CONNECT_DATA =
          (SERVICE_NAME = orcl)

    f0c7e0f7-dab5-4b63-a36c-04b7e8eb552d wrote:
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    It is pointless, and just adds to the confusion, to name your listener anything other than the default name of LISTENER
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    ::1         localhost localhost.localdomain localhost6 localhost6.localdomain6
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    Copyright (c) 1982, 2009, Oracle.  All rights reserved.
    Enter password:
    ERROR:
    ORA-12514: TNS:listener does not currently know of service requested in connect
    descriptor
    A well-documented error.
    see: http://edstevensdba.wordpress.com/2011/03/19/ora-12514/  (ora-12514  Listener does not know of requested service )
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    Enter password:
    Connected to:
    Oracle Database 11g Enterprise Edition Release 11.2.0.1.0 - 64bit Production
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    NO  NO           13
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                               2                      2     1094771
    NO                 NO  NO  orcl
                             0 DISABLED
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    NO                                 NO
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