Connection to database in sap crystal reports enterprise xi 4.0

Hi,
When we are trying to connect to database in sap crystal reports enterprise xi 4.0 ,i am geting the below error.please advise.
Error:
Failed to establish a connection.The cause was:
Connot connect to SAP BussinessObjects Enterprise at this time.Please try again later.

Thanks for your quick response Henry....
I checked all this things and all are working fine.
Now I am able to connect to BOE server.
The cause behind the issue was in "CMC > Applications > Web
Service > Access URL:" the URL was having different server name which we have changed earliar, I just correct the URL and issue got resolved.
But now when I am trying to access BOE Server through Crystal Reports for Enterprise 4.0 client tool directly not from launch pad, it probes me the same error. (Note: I used the same parameters which i got from launch pad token to this)
Is that a only way to use Crystal Reports for Enterprise 4.0 from launch pad ??

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