Connection to Portal over Citrix

We have successfully set up the connection to our company portal via citrix login.
Everything runs smoothly except one thing.
During the log off from the portal a small blank popup window remains visible.
Any ideas?
Best regards,
Thomas

Hi,
this popup window is the dsm session terminator component that is responsible for closing the user's session at the backends and releasing the locked objects by the user.
Normally, in IE, this popup will also be shown, but the X and Y coordinates are set to an invisible area outside the user's monitor. WIth FF, you'll also see this popup as FF doesn't support X / Y to be outside the visible area of the monitor.
In the portal masthead, there is a function called function openLogoffMsg() that calls the 1. popup if the user has some locked objects open.
The function logoff() calls the DSM to terminate the sessions: EPCM.raiseEvent("urn:com.sapportals.portal:user", "logoff", "");
br,
Tobias

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