Content Copier crashed when I backup memory of pho...

In process backup crashed Content Copier with error "Unexpected error (0x80100011). Restart Content Copier application and try again..." after 25%.
I have WinXP SP2, MS Outlook 2003 SP1, firmware 5.5.
It doesn't started any application on phone when runnig backup.
Can you help me?

...I'm connect via USB cable.

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    # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d7d6fec, pid=4972, tid=3956
    # Java VM: Java HotSpot(TM) Client VM (1.5.0_07-b03 mixed mode)
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    --------------- T H R E A D ---------------
    Current thread (0x0fd23458): JavaThread "Thread-5" [_thread_in_vm, id=3956]
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    ESP=0x1118f31c, EBP=0x1118f320, ESI=0x00000000, EDI=0x00000000
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    0x1118f31c: 0fd23458 1118f390 6d796650 1034a2d1
    0x1118f32c: 0fd23458 0fd23458 0baccac0 6d746708
    0x1118f33c: 1034a2d1 0fd23458 0fd23458 6d74e589
    0x1118f34c: 1034a2d1 0fd23458 0fd23458 00000006
    0x1118f35c: 0fd23518 0fd23458 0baccac0 00f6826f
    0x1118f36c: 0fd23518 1034a2d1 1118f374 0baccac0
    0x1118f37c: 1118f39c 0baccd10 00000000 0baccac0
    0x1118f38c: 1118f3a0 1118f3bc 00f629fa 0bacccb8
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    0x6d7d6fdc: 7c e9 8b c6 5e c9 c3 55 8b ec 8b 45 08 56 33 f6
    0x6d7d6fec: 80 38 00 74 0f 8d 4d 0a 46 51 50 e8 cf fe ff ff
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    j gnu.io.RXTXCommDriver.<clinit>()V+9
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    V [jvm.dll+0x862d2]
    V [jvm.dll+0x78dbf]
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    V [jvm.dll+0xa3657]
    V [jvm.dll+0x9ca03]
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    j java.lang.Class.forName(Ljava/lang/String;)Ljava/lang/Class;+5
    j gnu.io.CommPortIdentifier.<clinit>()V+12
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    j gnu.io.RXTXCommDriver.<clinit>()V+9
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    j java.lang.Class.forName0(Ljava/lang/String;ZLjava/lang/ClassLoader;)Ljava/lang/Class;+0
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    0x0fd304e0 JavaThread "Thread-7" [_thread_blocked, id=4076]
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    0x0fc498a8 JavaThread "Image Fetcher 2" daemon [_thread_blocked, id=5364]
    0x0fc4fbc0 JavaThread "Image Fetcher 1" daemon [_thread_blocked, id=672]
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    from space 960K, 99% used [0x03840000, 0x0392fff8, 0x03930000)
    to space 960K, 0% used [0x03750000, 0x03750000, 0x03840000)
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        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
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        [running]    com.akamai.single-user-client.plist [Click for support]
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        Microsoft AU Daemon    Application  (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
        Air Mouse Server    UNKNOWN  (missing value)
        CrossOver CD Helper    UNKNOWN  (missing value)
        Pages    UNKNOWN  (missing value)
        Dropbox    Application  (/Applications/Dropbox.app)
        Wondershare Helper Compact    Application  (/Users/[redacted]/Library/Application Support/Helper/Wondershare Helper Compact.app)
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