Contracts and Services
Hi,
can anyone explain the difference between contracts and services in detail.
Thanks,
kiran.
Hi,
Contract: - some time you have dill with party for purchase material for 1 year or 2 year for specific rate and fright charges.
At this time you have to create contract with vendor.
Service: - Exa: - If your machine at plant is required to repair. At this time you give only service charges to your party, you not receipt any material from party.
At this time you have to create service master - AC03.
Regards,
Mahesh Wagh
Similar Messages
-
Service prod in service contract and service order thro RRB!
Hi,
I have service contract with service product say Rep_service with 1 Hr rate as 100 USD in place for a particular equipment with serial number.
I have received a complaint now I am raising a service order SM01 service order with contract
I have maintained the same equipment number in the Service order as in service contract
and selected the service contract too.
i have operations and material consumption for service order.
When I run DP90 RRB the material determined is Service (different service product) based on my DIP profile, (should I maintain the same service product in DIP profile as in service contract or any other service prod can be maintained). What happens to this billing document generated from DP90?
And my service order settles to service contract.
I think when service contract is in place then to generate billing I will use only service contract as reference.
Please suggest me how to go about it.
Kindly if possible give me some link to documents.
Regards,
N.NagarajuHi Nagaraju,
First of all, you can bill Service Contract and Service Order differently. This is because you may wish to charge contract fees irrespective of whether service occurs or not.
Secondly, while maintaining DIP profile, you can use different material from the one used in contract. Just make sure that it gives explanation as to what service was performed so that customer will understand the invoice.
DP90 will generate Debit memo request. You will need to create billing document against this using VF01.
When you settle the service order (KO88), it will be settled against service contract.
Please let me know if you need any further information.
Regards,
Aaditya. -
Service Contract and Service Quote, Are they two different application or s
Service Contract and Service Quote, Are they two different application or same application ?
What is the difference ?
thanks
sivaSiva
There is no application called Service Quote (But we can have services in the quoting lines).
Thanks
Nagamohan -
How are contract and service order related....urgent
Hi all
I am ABAP consultant...
I am working on Service contract Cost Management threshold alert report...
I want clear idea as to how are contract and service order related....
BAsed on contract type and contract start and ,end date,sold to party....
i need to get contract ,item , service order no: , and i have to calculate <b>INTERNAL ,EXTERNAL LABOUR, INTERNAL,EXTERNAL material COST</b>
plz help me out...
Thanks in advance,
Madhavi.Dear Madhavi,
http://www.erpgenie.com/abap/tables_sd.htm
VBFA Sales Document Flow
KONV Conditions for Transaction Data
KONP Conditions for Items
LIKP Delivery Header Data
LIPS Delivery: Item data
VBAK Sales Document: Header Data
VBAP Sales Document: Item Data
VBBE Sales Requirements: Individual Records
VBEH Schedule line history
VBEP Sales Document: Schedule Line Data
VBLB Sales document: Release order data
VBLK SD Document: Delivery Note Header
VBPA Sales Document: Partner
VBRK Billing: Header Data
VBRP Billing: Item Data
VBUK Sales Document: Header Status and Administrative Data
VBUP Sales Document: Item Status
VEKP Handling Unit - Header Table
VEPO Packing: Handling Unit Item (Contents)
VEPVG Delivery Due Index
Also, go through:
http://www.erpgenie.com/abap/tables.htm
Regards,
Naveen. -
Replicating Service contracts and Service orders from ECC 6.0 to CRM 2007
Hi CRM Gurus,
How can we replicate Service contracts and Service orders from ECC 6.0 and CRM 2007. Any pointers to do this?
Please let me know.
Best regards,
VinayVinay,
I dont think you need any Middleware adaptor objects for CRM Request download .
You need to create a request in CRM using R3AR2 . Here you need to provide the R/3 table name and field name to download the service document along with Document ID
You can monitor your request download in txn R3AR4.
But as MCG rightly told , you should have done all requried customized settigns before downloading service documents .
Regards
Dinesh -
Problem with contract and service not matching... no help by phone or in stores
My contract says 4gb shared plan, my bill says FamilyShare1400... 15+hours in person and on the phone and lots of promises but the bottom line is I AM NOT IN THE PLAN I CONTRACTED! My bill has been more expensive, my services deleted and I was charged for what should have been included. 26 January is when this all started.... problems pulling a 'stupid phone' off my account made it impossible to put me into the 4gb shared plan (Excuse #1 - and I've heard many more in the multiple calls to VW) Every agent makes Promises Promises... Every agent ASSURES me that they have taken care of it, and it will be corrected - and that they will put notes on the account so anyone looking at it will KNOW what had happened... Today I'm told that there are NO NOTES!! I'm ready to walk away from VW - a relationship since the early 1990s means nothing to them..... How can I get my service straightened out, guaranteed? How can I get VW to take some responsibility for their inept handling of this customer? 15+hours because VW doesn't do their job is 14.5 hours too long!
UnhappyonCapeCod,
Goodness gracious! You've been through a lot, and I'm so sorry to hear of your experience. 15 hours is definitely way to long. I would like to review your account for options to see what can be done. I have already requested to follow you. Would you please send me a Direct Message following the steps here: http://vz.to/1cOOY6O
SarahO_VZW
Follow us on Twitter @VZWSupport -
Link between contract and service order.....urgent
hi...
plz tell me the link between <b>contract,</b>in VA43 transaction .....and ....
i want the service order fields...
reply soon..
thanks in advanceHi
Pass the contract number EBELN and Item EBELP to ESLH table and take the Service pack number
<b>or from EKPO take the AUFNR field (order No) and goto AFKO and AFPO and take the details</b>
Reward points for useful Answers
Regards
Anji -
Partner in service contract and ibase
Here is a data migration scenario, migration service contract from legance to crm:
1. warranty data and sold to partner will be migrated to ibase in crm
2. legancy contract will be migrated to crm contract, which also contains a sold to party
So my question is whether there is a dependency about sold-to party between service contract and ibase,
- for example., here is ibase contain product: A,B,C, but when create a contract for product D, which does not exist in a ibase, so whether this contract can be create, whether it can look up the if product exist in ibase according to sold to party,
And whether it can prevent to create new contract for D?
Many thanks.Hi Nagaraju,
First of all, you can bill Service Contract and Service Order differently. This is because you may wish to charge contract fees irrespective of whether service occurs or not.
Secondly, while maintaining DIP profile, you can use different material from the one used in contract. Just make sure that it gives explanation as to what service was performed so that customer will understand the invoice.
DP90 will generate Debit memo request. You will need to create billing document against this using VF01.
When you settle the service order (KO88), it will be settled against service contract.
Please let me know if you need any further information.
Regards,
Aaditya. -
Difference between Service order and service contract
Hi
Can any one plz differenciate the service contract and service order??
why only service contract products can carry object list entries and why not service products??
Thanks in advance.Appriciated with points.
Regards,
Nagi ReddyService Order:
A service order is a short-term agreement between service provider and service recipient, in which one-time services are ordered by the service recipient and resource-related billing performed upon completion. Such an order could be, for example, to maintain or repair some equipment, making it necessary to send a technician along with spare parts. These services are usually billed.
Service Contracts:
Service contracts are outline agreements with business partners which define services offered for a particular period. You support service contracts by processing contract-based and planned services.
Service contracts represent long-term service agreements with customers in relation to the content and scope of services guaranteed within specific tolerance limits for certain parameters, for example, within a predefined timeframe.
I hope this helps -
Creation of Sales Order and Service Contract from Inbound IDOC
Hi Experts,
My requirement is to create a Sales Order as well as a Service Contract from one Inbound IDOC. I am getting the Inbound IDOC from a third Party. The message type is ORDERS and Basic Type is ORDERS02. How ever i am using an extension type IDOC which carries all the required data for Sales Order and Service Contract. My requirement is like, to create a Sales Order first.
I have created a Z FM which is attached to the Process Code and subsequently to the message type. Inside the FM i an calling FM 'IDOC_INPUT_ORDERS' for creation of Sales Order. After that i am changing the IDOC data for the Document Type. I am changing the document type which is responsible for Contract Creation.
Then I am again calling the FM 'IDOC_INPUT_ORDERS' for creation of Contract with the help of IDOC data. But here the Contract is not getting created. It's getting failed during the Batch input session.
I need to solve this problem as soon as possible. Please help me. If there are any other options also please share.
Thanks in Advance.
Regards,
PriyabrataActually there is problem with BDCDATA. Inside the FM it's calling transaction with help of BDCDATA. If i am creating a Sales order or contract alone its creating successfully. But when i am trying to create both, it's retuning sy-subrc '1001' after calling the transaction on the second attempt. Is there any problem with BDCDATA like we can't handle with less time gap? Please help and give your inputs.
Regards,
Priyabrata -
Idoc for materials and service for same contract.
Dear All
I have an scope where i have to migrate the data for material and services for the same contract.Is there an Idoc which does it so or otherwise ?Earlier in scope materials contracts have been loaded with the help of idoc type :- PURCONTRACT_CREATE01 and that of Service Contract using Idoc type :- BLAORD03.No customization is however permitted .Tcode for the same is ME32K.
Regards
SomnathHi,
It is not clear to me if you are working with sapscript or smartforms.
You have only to find a variable which identifies the kind of invoice
I do not know that variable so i use an example variable
for sapscript:
/: IF &VBDKR-FKTYP& = '1'
/ INVOICE
/: ELSE
/ SERVICE ORDER
/: ENDIF.
In a smartform you can also do something like that.
but There you work with conditions (eq, BOOLEAN)
You have only to find the right variable
success,
Gr., Frank -
Open PR, PO and Contract for services.
Dear All,
I want to develop a report that gives the open PR, PO and Contract for services.
When user will enter the service number report will give the open PR, PO and Contract.
But for services quntity in item overview is always 1 AU.
I want to compair the quantity in item details (ESLL - MENGE).
Suppose PR is with 100 Hrs and 3 diffrent PO created for this with 25 Hrs each.
How Can I compair this.
Thanks and Regards.
PrakashTNX
-
Contract , scheduling agreement and service order
Hi all,
Can anybody tell me about the contract scheduling agreement and when we can suggest our client to go for schedule or contract agreement ?
Pls tell me elaborately .
Also Pls explain me about service order and when can i go for service order . whether it is restricted to AMC ?
Pls explain me elaborately.
pls explain me steps for creating contract or scheduling agreement and service order..........................
points to be rewarded.
Regards,
Girish.Hi,
Contract is outline purchasing agreement where you have a contract with the vendor,may be a for a predetermined quantity or predefined value. So everytime you need the matl, you need to make PO ref the contract asking for the delivery of the matl. In such instance when PO is ref with contract its called contract release orders or call off orders. So Process are ME01, ME11, ME31K with aggnrement type, ME51,ME21 & MIGO,
Scheduling agreement is a long term purchase agreement, where you will keep issuing the delivery schedules whenever there is a change in requirement or at predetermined time intervals. The delivery schedule can be on hour/daily/weekly/monthly basis. SA is also an agreement with the vendor for the supply of matl, may be a quanity or value. The delivery dates will be maintained in ME38 ref the SA which are called delivery schedules.So you can maintain the delivery schedule and communicate the vendor on Forecase basis or JIT basis. And when you need some more matl then will only create SA deliveries using ME38. SA could be of 2 types:- without release documentation-system will transmit the delivery info to the vendor once you save the document.
With release documentation- after creating the delivery schedules you need to create SA release using ME84.So Process are ME01, ME11, ME31K with aggnrement type, ME38 & MIGO,
Service order or service PO is created with item Category "D" and an account assignment category as per ur requirement. U can not enter ur material here only u have to maintain short text of material. Example: You want to clean the boiler and u given contract to your Vendor. Vendor sends quotation mentioning that Rs.100/hr/Man head. Now how you will measure the cleaning activities of furnace? You can pay to contractor based on the hourly basis/ man head spent in cleaning activities. So in this case create the Purchase Order mentioning "Cleaning" in the short text in Item overview(Acc assignment ' K' or C or P and Item category 'D) and item details " Man Head" Service No , Gross price - Rs.100.00 and unit - hour ( or pick from Service master) and Quantity-number of hours spent by all man head.
The steps to create Service PO are:
1) Maintain Item Category as D & account assignment such as cost center Kor slaes orderC
2) Keep material code field blank.
3) Enter description of service & other fields in the PO Item Overview level. Press Enter.
4) System will prompt you to maintain services at Item Level. Maintain your service master number / service description & other fields (quantity / rate /)
5) Save the PO.
For more follow the links;
For more follow the link;
http://esoadocu.sap.com/socoview(bD1lbiZjPTgwMCZkPW1pbg==)/render.asp?packageid=DBBB6D8AA3B382F191E0000F20F64781&id=EB65A89F1AFD4C46AB61C6161BAF
http://www.sap-img.com/sap-sd/sap-sd-scheduling-agreement-vs-contract.htm
http://www.copacustomhelp.state.pa.us/infopak/nav/procurement/contracting/file1499/index.htm
http://www.sap-img.com/materials/what-is-outline-and-scheduling-agreement.htm
Regards,
Biju K -
Contract and release order for service: connection and field selection
Hi Experts,
I have some questions about contract and release order (PO against contarct) for services.
A -I want ot know if there is any standar way to oblige the creation of a release order to a contract. I mean i had some users that create a release order w/o reference to the contract and it works fine anyway. The document is a copy of the NB. I cant find the way to reference the 2 purchase document clearly.
B - Using a release order, when copying the item from contract catalogue by clicking the service selection icon, description and net price are correctly copied: the description is not modifiable but the net price can be change by the user. Can some body explain me where to modify this setting? where is the field selection and where in SPRO step by step please,
thanks in advance
Livio... Nobody is so nice to suggest me any solution?
For the point A probably the only way is user-exit.... but for B i don't have any idea, please let me know
thanks
Livio -
Service Contract and Repair procedure
Hi,
I am struggling with a Service mgmt issue.
There is a service contract in which we maintain the terms and conditions of service (bill plan) and also give the rates for service.
Now when i run a repair at plant scenario wherein i bring back the defective matr. for repairs, the service notification is connecting to that contract and takes the contract number.
What is fail to understand is that how do the contract terms and conditions affect the repair process.
The process i am following is as follows:
1)Created a contract for the C/s and material to give service for one year and the customer paid one time for that through billing the Contract type WV.
2) For the repairs, i did the following
Service notification - repair Order - return delivery of defective matr to service center - Service order creation - carrying the repair (added a spare part also) and technically completed the order - Delivery of repaired matr to customer - Resource related billing request creation (DP90) - Billing the repair order - Settlimg the Service order - Settling the Repair order.
In all this process, i do not find any link between the Contract and repair cycle. Ideally since the customer has paid for the service one time, we should only charge for whatever spare parts are used.
Hope I have been able to explain it. looking forward to any help on this issue
Thanks
ArijeetHI Arijeet,
conditions and the price agreements for the service material and materials will be picked from the service contract into the repair order.
regards
Ravi.
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