Copying spoken-word files: bug

Copying 2 CDs (aiff files) from hard drive to iPod, via iTunes interface.  Created 2 folders on iPod.  Selected, dragged, & dropped the Audio Tracks from the hard drive into each respective folder.  Somehow in this, Audio Track 4 from CD2 wasn't copied.  Instead, Audio Track 4 from CD1 was re-copied on the iPod. 
I tried deleting #4 from CD2 on the iPod, but iTunes wouldn't actually delete the file.  Apparently, in Apple's code, a 'pointer' to track #4 of CD1 continued to exist with the name: track #4 of CD2. When I tried dragging & dropping the actual #4 of CD2 from the hard drive, iTunes ignored it.  I tried re-naming the track. This appeared to do it since a new track appeared on the iPod, but it wasn't the desired track, it was the same one I had deleted, track #4 from CD1.   Quitting iTunes and restarting didn't help.
To overcome this bug I had to copy the file into an audio editing program and delete a tiny bit of the audio during a pause.  This changed the file length.  After saving that to my hard drive under an assumed name ('Don't use your right name; No, no!'--Fats Waller)  A subsequent copy to the iPod worked.  Now the copy of my spoken word CD is complete.
Anyone else seen this bug?
Greg

iTunes did it again with another group of files.  How does one file a bug report to Apple, anyway?  Not that my issue is going to rate very high on their list of priorities. Will they value anything that isn't significant to the majority of users?  If so, they'll be joing the ranks of_very_few_major corporations, who only do anything if it's absolutely necessary.

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