Costumer Service Contact & Request Refund!!!

Skype... 
Why do you choose to make contacting customer serivce so difficult? 
Why do you make it so difficult to request a re-fund?

Hello,
Please see the following FAQ to know how to request a refund: https://support.skype.com/en/faq/FA297/how-do-i-request-a-refund
If my answer was useful, please click on "Accept as Solution" to help others, thank you
Si ma réponse vous a aidé merci de cliquer sur "Accepter comme solution"
Cela pourra surement aider d'autres personnes qui ont le même problème

Similar Messages

  • Why am being charged when i didnt even have a spotify account. I need costumer service.

    Im having trouble getting a hold of costumer service. I had to sign up this app just to find help. Im getting charged over $300 when i dont even own this app. I need to get my money refund asap.This is **bleep**en stupid. All in one day. I didnt even know what the **bleep** was this app till now. I need costumer service. Somebody needs to refund my money.

    Hello.
    Please contact customer support.
    https://www.spotify.com/about-us/contact/contact-spotify-support/?contact
    or Twitter
    If support replies you to check community for a solution or if you received your case number (#XXXXXXXX), please reply back even if there is "no reply" tag and tell that you still need help. If your inbox is empty please check spam.
    Support usually replies within 24-48 hours.

  • Costumer service

    What is the costumer service number

    Dear All,
    Here is the link to use to contact Skype Customer Service: contact customer service
    Copied from the website page:
    Skype offers help and support through:
    The Skype Support website
    The Support Network
    The Heartbeat blog
    Skype blogs
    Email - follow the steps below to submit your support request to us by email
    Live chat for eligible customers
    We don’t currently offer telephone support.
    If you are a Skype customer, you can contact Skype Customer Service as follows:
    Click this link and sign in with your Skype Name and password.
    Select the topic you need help with and the problem you are having. Some information is displayed that might help with your problem.
    If the information doesn’t help, click Continue support request.
    Select your contact method.
    If you chose email, enter your details, describe your problem, and then click Send support request. We'll get back to you as fast as we can.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Costum service traffic inspection

    Hi,
    I need to do costum service traffic inspection to a SQL server inside interface communicate with the dmz interface server.
    I need INSIDE useres access(http/https and other site in port 100) my web server(DMZ) which have a service that accesses the SQL server to autheticate in port  tcp 1433 and the SQL server responde in a dynamic port.
    How can I inspect this traffic do this maintaing the default inspection to the inside interface?
    Kind Regards,
    AS

    Hi,
    You say that the following happen in your case
    Internal host contacts DMZ server
    DMZ server initiates connection to Internal server
    Internal server initiates connection to DMZ server
    I can't comment much on how the actual Web server and SQL server operate but the connections formed between them should be possible by simply making sure that the ACLs allow the traffic and there is nothing else preventing these connections from forming on the firewall.
    I am not sure though why the Web server forms a connection to the SQL server and then the SQL server opens a new connection to the Web server?
    What is the device you are using as a firewall? Is it a Cisco ASA5505 perhaps? On ASA5505 having only Base License would mean that you would be allowed to have only 3 Vlans one of which would be limited from connecting to one of the 2 other Vlans with the command "no forward interface interface Vlanx"
    If you are using ASA5505 then the above thing might be preventing the DMZ from contacting the Internal network. But its a bit far fetched but thought I'd point it out.
    I dont think you can use the MPF on the ASA to affect what is allowed between your 2 different network segments. To my understanding it is used to modify already allowed connections like changing timeouts and connection limits.
    If you have problem with connectivity between different ASA firewall interfaces I would suggest first opening up the ASDM monitoring view with appropriate logging level and then attempting these connections and see what is failing according to the logs.
    - Jouni

  • Open Box Warranty Issues and Poor Lenovo Malaysia Costumer Service

    Dear Sir,
    My name is Azri. I just bought a new free DOS Lenovo G400S from your authorize dealer in penang on 31th March 2014 around 6pm. Since  the unit was a free dos unit, I just brought that laptop home without opening the box for inspection due to the shop will close at 7pm. Upon arriving at my house I unbox the unit to install the OS. On first start, I notice there was an obvious one big death pixel underneath of LENOVO logo. Since it was free dos, I thought it might be the dos issues, so I boot it with linux live CD. After finish booting, I do several test and notice that the dot is really a death pixel. I pack it up and brought back to authorize dealer on 1st of April. Authorize dealer are keen to replace one to one to me as this is open box issues. How ever they need the clearance from lenovo penang for that. I leave that faulty unit with their RMA department and follow up the next day via phone. Upon follow up they inform me that Lenovo penang request the unit to be evaluate at their center. I had to wait for a few days.  On friday the authorize dealer call me and inform that the conclusion will be given by lenovo penang by monday. On Monday I went to authorize dealer again to ask for status. Again lenovo penang decline to give statement. Frustrated I called them  and after a while they inform me that my claim was rejected due to insufficient  number of death pixel. I really frustrated with lenovo service. I never use that unit and the screen already faulty when I open the box.I  hope you could resolve my problem as this unit is my costumer unit. This problem had tarnish the image of Lenovo as your unit with QC passed mark actually don't pass the mark.
    Below are details of the product with attached information:
    Product Model: Lenovo Ideapad G400s
    Serial Number: 1S59392001CBxxxxxxxx
    Date of purchase: 31th March 2014 at 6.00pm
    Date return to reseller: 1 April 2014 at 1.00pm
    Lenovo Penang service report number: 252130 (D014-052)
    I went to penang service center and explain my situation. They just asked me to call Lenovo Malaysia to get the authorization for them. So I call Lenovo malaysia on every single day since then. After long arguing they only gave me the reference number that is:
    SR : 8002963510 **MYR**
    Even though I call the Lenovo Malaysia on every single day, they keep on giving excuse and the agent seem don't know or notified about my problem. When i push them harder they rejected my request for LCD replacement by qouting the US site Term and condition.
    I got angry and scold them by comparing their service againts other company such HP. After that they escalate my case to their supervisor. Still after almost a month they didnt want to replace the faulty LCD, They keep delaying the answer to replace my faulty LCD. I dont know where to complain anymore. Plese lenovo help me. I was a victim of your poor support and costumer service. How do you dare to put the QC passed sticker on your machine while your machine are faulty.
    Please help me lenovo International. This is machine information.
    Type & Model:Lenovo Ideapad G400s(59392001)
    Serial number:CBxxxxxxxx
    Monitor type/SL# (if it is a monitor pbm):-
    Problem Details:Blue Dot(Dead Pixel)Center Of The Display 
    Service Providers Nameith Computer Sdn Bhd
    Remarks if anyOA Claim(One to one exchange or LCD replacement)
    Machine  Information
    Serial Number :    Idea CBxxxxxxxx (e.g: Think RX-12345 & Idea EB12345678)
    Machine Type :       Idea G400s   (e.g: Think 0829-AB1 & Idea Z450)
    Problem Description : Blue Dot(Deal Pixel)Center Of The Display   (e.g: Machine
    I Hope you all could replace the unit as soon as possible as i need to send to costumer and costumer already piss off with me. If this thing unresolve, I shall take this case to court for reimbursement.
    Thanks in Advance,
    Azri
    Moderator Note; s/n edited

    Also forgot to add, but it cannot be very hard for Lenovo to send me a black/purple hairline cover for the laptop. Surely they can be taken off and put on somewhat easily.

  • Why am I getting ExchangeWebServices Inbox Error: Error, ErrorServerBusy. The server cannot service this request right now. Try again later

    I recently switched my application that uses EWS from an on-premise Exchange Server to Exchage Online through Office356.
    The process worked just fine for several days, then I started getting the following errors;
    Error accessing [USERNAME] email account.; ExchangeWebServices Inbox Error: Error, ErrorServerBusy, The server cannot service this request right now. Try again later. --> 
    This has been happening for the past 14 hours now. 
    I contacted my Office365 support team and they acted like they had never heard of the Exchange Web Services API, so no help there.
    I can access the mailbox using the O365 web portal and I can access the mailbox account using the Outlook 2013 desktop client. The issue seems specific to EWS
    My program is a Windows service, written in VB.Net. It connects to EWS, goes to the user account inbox, iterates through the inbox extracting attachments from messages, then moves the messages to a saved folder below the inbox.
    I created the wrapper for EWS that I can reference in my project code using the following, run from an elevated VS2012 command prompt;
    wsdl.exe /namespace:ExchangeWebServices /out:EWS.cs https://outlook.office365.com/ews/services.wsdl /username:[email protected] /password:p@ssw0rd
    csc /out:EWS_E2K13_release /target:library EWS.cs
    I bind to EWS in my class, using the following code;
    Imports System.Net
    Imports ExchangeWebServices
    Public Class Exchange2013WebServiceClass
        Private ExchangeBinding As New ExchangeServiceBinding
        Public Sub New(ByVal userEmail As String, ByVal userPassword As String, ByVal URL As String)
            ExchangeBinding.Credentials = New NetworkCredential(userEmail, userPassword)
            ExchangeBinding.Url = URL
        End Sub
    The error that is logged gets triggered when my code makes a call to the following method;
        Public Function GetInboxMessageIDs() As ArrayOfRealItemsType
            Dim returnInboxMessageIds As ArrayOfRealItemsType = Nothing
            Dim errMsg As String = String.Empty
            'Create the request and specify the travesal type.
            Dim FindItemRequest As FindItemType
            FindItemRequest = New FindItemType
            FindItemRequest.Traversal = ItemQueryTraversalType.Shallow
            'Define which item properties are returned in the response.
            Dim ItemProperties As ItemResponseShapeType
            ItemProperties = New ItemResponseShapeType
            ItemProperties.BaseShape = DefaultShapeNamesType.IdOnly
            'Add properties shape to the request.
            FindItemRequest.ItemShape = ItemProperties
            'Identify which folders to search to find items.
            Dim FolderIDArray(0) As DistinguishedFolderIdType
            FolderIDArray(0) = New DistinguishedFolderIdType
            FolderIDArray(0).Id = DistinguishedFolderIdNameType.inbox
            'Add folders to the request.
            FindItemRequest.ParentFolderIds = FolderIDArray
            Try
                'Send the request and get the response.
                Dim FindItemResponse As FindItemResponseType
                FindItemResponse = ExchangeBinding.FindItem(FindItemRequest)
                'Get the response messages.
                Dim ResponseMessage As ResponseMessageType()
                ResponseMessage = FindItemResponse.ResponseMessages.Items
                Dim FindItemResponseMessage As FindItemResponseMessageType
                If ResponseMessage(0).ResponseClass = ResponseClassType.Success Then
                    FindItemResponseMessage = ResponseMessage(0)
                    returnInboxMessageIds = FindItemResponseMessage.RootFolder.Item
                Else
                    '' Server error
                    Dim responseClassStr As String = [Enum].GetName(GetType(ExchangeWebServices.ResponseClassType), ResponseMessage(0).ResponseClass).ToString
                    Dim responseCodeStr As String = [Enum].GetName(GetType(ExchangeWebServices.ResponseCodeType), ResponseMessage(0).ResponseCode).ToString
                    Dim messageTextStr As String = ResponseMessage(0).MessageText.ToString
                    Dim thisErrMsg As String = String.Format("ExchangeWebServices Inbox Error: {0}, {1}, {2}", responseClassStr, responseCodeStr, messageTextStr)
                    errMsg = If(errMsg.Equals(String.Empty), String.Empty, errMsg & "; ") & thisErrMsg
                End If
            Catch ex As Exception
                'errMsg = String.Join("; ", errMsg, ex.Message)
                errMsg = If(errMsg.Equals(String.Empty), String.Empty, errMsg & "; ") & ex.Message
            End Try
            If Not errMsg.Equals(String.Empty) Then
                returnInboxMessageIds = Nothing
                Throw New System.Exception(errMsg)
            End If
            Return returnInboxMessageIds
        End Function  
    Since the code worked just fine for several days and then suddenly stopped working with a server busy error, I have to think that this is some type of limit or throttling by EWS on the account. I process several thousand emails per day, in chunks of 300
    at a time. 
    But I have no idea how to check for any limits exceeded. I am nowhere close to my O365 mailbox size limit. Right now, there are over 4,000 messages in my inbox, and growing. 
    Thanks in advance for any ideas you can offer.
    Dave

    All the API's EWS, MAPI, ActiveSync,Remote powershell are throttled on Office365 (based around what 1 particular user could resonably do). If you have had a read of this already i would recommend
    http://msdn.microsoft.com/en-us/library/office/jj945066(v=exchg.150).aspx
     You can't adjust or even find your current throttle usage so you have to try to design your code around living inside the default limits. If your using One Service Account to access multiple Mailboxes (or if that account is because used across multiple
    applications) that can cause problems. In this case using EWS Impersonation is good solution as described in
    http://blogs.msdn.com/b/exchangedev/archive/2012/04/19/more-throttling-changes-for-exchange-online.aspx (this basically means the Target Mailbox is charged instead of the Service Account).
     Looking at the code one thing I notice missing is your don't appear to be paging the results of FindItems, also have versioned your requests to Exchagne2013. eg ". When the value of the
    RequestServerVersion element indicates Exchange 2010 or an earlier version of Exchange, the server sends a failure response with error code
    ErrorServerBusy. If the value of the RequestServerVersion
    element indicates a version of Exchange starting with Exchange 2010 SP1
    or Exchange Online, and the client is using paging, EWS may return a
    partial result set instead of an error"
    To Page FindItems Correctly you should use the IndexedPageViewType class and page the Items at no more the 1000 at a time eg something like
    IndexedPageViewType indexedPageView = new IndexedPageViewType();
    indexedPageView.BasePoint = IndexBasePointType.Beginning;
    indexedPageView.Offset = 0;
    indexedPageView.MaxEntriesReturned = 1000;
    indexedPageView.MaxEntriesReturnedSpecified = true;
    FindItemType findItemrequest = new FindItemType();
    findItemrequest.Item = indexedPageView;
    findItemrequest.ItemShape = new ItemResponseShapeType();
    findItemrequest.ItemShape.BaseShape = DefaultShapeNamesType.IdOnly;
    BasePathToElementType[] beAdditionproperties = new BasePathToElementType[3];
    PathToUnindexedFieldType SubjectField = new PathToUnindexedFieldType();
    SubjectField.FieldURI = UnindexedFieldURIType.itemSubject;
    beAdditionproperties[0] = SubjectField;
    PathToUnindexedFieldType RcvdTime = new PathToUnindexedFieldType();
    RcvdTime.FieldURI = UnindexedFieldURIType.itemDateTimeReceived;
    beAdditionproperties[1] = RcvdTime;
    PathToUnindexedFieldType ReadStatus = new PathToUnindexedFieldType();
    ReadStatus.FieldURI = UnindexedFieldURIType.messageIsRead;
    beAdditionproperties[2] = ReadStatus;
    findItemrequest.ItemShape.AdditionalProperties = beAdditionproperties;
    DistinguishedFolderIdType[] faFolderIDArray = new DistinguishedFolderIdType[1];
    faFolderIDArray[0] = new DistinguishedFolderIdType();
    faFolderIDArray[0].Mailbox = new EmailAddressType();
    faFolderIDArray[0].Mailbox.EmailAddress = "[email protected]";
    faFolderIDArray[0].Id = DistinguishedFolderIdNameType.inbox;
    bool moreAvailible = false;
    findItemrequest.ParentFolderIds = faFolderIDArray;
    int loopCount = 0;
    do
    FindItemResponseType frFindItemResponse = esb.FindItem(findItemrequest);
    if (frFindItemResponse.ResponseMessages.Items[0].ResponseClass == ResponseClassType.Success)
    foreach (FindItemResponseMessageType firmtMessage in frFindItemResponse.ResponseMessages.Items)
    Console.WriteLine("Number of Items retreived : " + ((ArrayOfRealItemsType)firmtMessage.RootFolder.Item).Items.Length);
    if (firmtMessage.RootFolder.IncludesLastItemInRange == false)
    moreAvailible = true;
    else
    moreAvailible = false;
    ((IndexedPageViewType)findItemrequest.Item).Offset += ((ArrayOfRealItemsType)firmtMessage.RootFolder.Item).Items.Length;
    Console.WriteLine("Offset : " + ((IndexedPageViewType)findItemrequest.Item).Offset);
    if (firmtMessage.RootFolder.TotalItemsInView > 0)
    foreach (ItemType miMailboxItem in ((ArrayOfRealItemsType)firmtMessage.RootFolder.Item).Items)
    Console.WriteLine(miMailboxItem.Subject);
    else
    throw new Exception("error " + frFindItemResponse.ResponseMessages.Items[0].MessageText);
    } while (moreAvailible);
    The support people should be able to help you as long as you can get past the first level. The EWS Managed API has a RequestId header that gets submitted with requests
    http://blogs.msdn.com/b/exchangedev/archive/2012/06/18/exchange-web-services-managed-api-1-2-1-now-released.aspx . In theory they should be able to take this and then from the Logs tell more information about why your request failed etc.
    Cheers
    Glen

  • Security Deposit - Horrible Costumer service

    Let me tell about my horrible story in with verizon Service.
    I have taken verizon triple play two year plan and cancelled my service within 1 month of satisfaction period and it has been two months and i have not recieved my security deposit i have paid.  i have been contacting the costumer service departments and been transferred one to other departments from months on and nothing has happend. 
    Did anyone faced the similar issues?

    Hello oneselfdenied-
    I apologize for the lateness of this reply; we have been extremely backlogged through the holidays and are trying to get caught up.  I can certainly understand your frustration at being on hold with our Destin, FL store for so long, only to be hung up on.  Once is bad enough, but for it to happen a second time would certainly have my blood boiling.
    While the stores can definitely be extremely busy at times, we do expect our stores to make every effort to answer their phones in a timely manner.  I sincerely apologize that this was not your experience and I will be providing this feedback to the stores upper management for their review.
    If I may make a suggestion for the future, you do also have the option to check BestBuy.com for product availability at a specific store and may even be able to place an order for in-store pickup to ensure that you have it ready to go for you when you get to the store.  This may help you avoid some of this potential frustration with any future items you wish to check the availability on in our stores.
    I hope that this helps and thanks for posting!
    Bill|Senior Social Media Specialist | Best Buy® Corporate
     Private Message

  • Unwanted Contact Request?

    i did not see a support forum on the support tab and my search question "why did i get a request from someone i do not know" turned up nothing. can this be posted here?
    i have never had a problem with skype in the past since i have gotten it. i believe it was 2011.
    Alright, so i login to skype to see which of my contacts is online and to hopefully chat with them. Then i notice i have 1 new contact request. I go to look at it and it says "princess_cassisexox111 (Joy Rodgers)". I then ask some of contacts if they knew this contact and they reply "no"
    I then try talking to this contact to see if they know me from somewhere. Here is the conversation. Twinkle is my display name since it was already taken on here.
    Twinkle has shared contact details with Joy Rodgers.
    [8:32:54 PM] Twinkle: who is this?
    [8:33:00 PM] Joy Rodgers: heyy there hun, ya busy? saw u online so i figured i'd send a message and see
    [8:33:16 PM] Joy Rodgers: 27/f here, you?
    -i did not even ask for their age or gender-
    [8:33:17 PM] Twinkle: [8:32:54 PM] Twinkle: who is this?
    -i try a second time to figure out who they are. perhaps a familar username from another site-
    [8:33:32 PM] Joy Rodgers: oh ok so whatcha up 2?
    [8:33:53 PM] Twinkle: Who Is This?
    -i try caps the first letter of each word to try to get this contact to notice the message-
    [8:34:11 PM] Joy Rodgers: ahh well i was just checkin my inbox on Just Hook Up, i got out of a relationship a few months back and im sick of going out and meeting guys at clubs. 
    [8:34:26 PM] Joy Rodgers: my friend told me about it and i was like umm idk about all that lol, but in all honesty i really like it and i've met some really cool people from there too. do u have a profile anywhere or any pics?
    [8:34:47 PM] Twinkle: how did you get this skype name
    -at this point, i ask how you they found out my skype name-
    [8:35:02 PM] Joy Rodgers: i actually just finished uploading some new pics from last weekend if u wanna see?
    [8:35:27 PM] Twinkle: [8:34:47 PM] Twinkle: how did you get this skype name? do i need to caps the message
    [8:35:49 PM] Joy Rodgers: alright here's my profile bit.ly/15Wc4l0 that has my photos there. u might have to sign in to see them like on facebook i'm not sure but u should sign up anyway
    -the link in this message, i suspect to be a spam/harmful link of some sort-
    [8:36:02 PM] Joy Rodgers: it only takes a couple seconds and it's totally free, no credit card or anything stupid like that. plus i can send you a friend request and we can get to know each other better
    -here, im being told to register for a possible dating site, which im not going to do-
    [8:36:13 PM] Twinkle: we are through here
    [8:36:33 PM] Joy Rodgers: Once u do send me ure username so i can send u a friend request 2..
    -at this point, i decided to end the conversation since this contact would not answer my questions and blocked-
    [8:37:18 PM] *** Twinkle blocked Joy Rodgers ***
    how did this contact get a hold of me? could this of been a bot?

    I'm almost sure that those are scammers/spammers/or phishers.  Unfortunately, those unwanted users are very resourceful individual.  They may have numerous ways to search for valid Skype usernames.
    ignore and block them, and/or report them to [email protected] for misusing/abusing Skype services.
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

  • Contact request: Is this a scammer?

    Hi,
    I received a contact request yesterday with the (in my language) default invitation message from a Skype account I don't know. Said person has a picture of a heart with 2 puppet-like figures looking at it.
    Even though I've never had random contact-invite issues before, I'm smart enough to guess this might be a scammer and I should not accept this person.
    However, The only information shown on the profile of said person says that this person is from the same city as me.. Which is what kinda confuses me.
    So my questions are,
    do scammers fake being from the same city on their profile?
    Could it do any harm for me to accept said person and ask who they are? (I have no added phone number on my Skype profile, so that's secure). Or is there a different way of finding out who they are/where they are from?
    Solved!
    Go to Solution.

    viridee wrote:
    Hi,
    I received a contact request yesterday with the (in my language) default invitation message from a Skype account I don't know. Said person has a picture of a heart with 2 puppet-like figures looking at it.
    Even though I've never had random contact-invite issues before, I'm smart enough to guess this might be a scammer and I should not accept this person.
    However, The only information shown on the profile of said person says that this person is from the same city as me.. Which is what kinda confuses me.
    So my questions are,
    do scammers fake being from the same city on their profile?
    Could it do any harm for me to accept said person and ask who they are? (I have no added phone number on my Skype profile, so that's secure). Or is there a different way of finding out who they are/where they are from?
    possible, scammers might employ such tactics to entice their targets to accept their contact request.  Generally, it is not advisable to suspicious contact requests.  I think if that user is indeed someone who knows you, they may have attached a short message in their contact request to introduce themselve.
    CONTACT SKYPE CUSTOMER SERVICE   |  HOW TO RECORD SKYPE VIDEO CALLS  | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES   |  WINDOWS PROBLEMS TROUBLESHOOTING   |  SKYPE DOWNLOAD LINKS  
    MORE TIPS, TRICKS AND UPDATES AT
    skypefordummies.blogspot.com

  • Unwanted Contact Requests

    Unwanted Contact Request IS THE REASON I AN QUITTTING SKYPE AND
    WILL NO LONGER PAY FOR THE SERVICE

    Dear Readers,
    I, too, have filed various reports via the [email protected] e-mail address and to date have not received a reply - however, nor did I ever expect to.
    Moderator Note: This e-mail address is no longer in service.  Please see this FAQ article for next steps and instruction: https://support.skype.com/en/faq/FA10001/how-do-i-​report-abuse-by-someone-in-skype
    I have it on good authority that all of our reports are reviewed by Skype and action taken as necessary.  I have also reported this and many other threads related to this topic.   You may also file reports with Skype Customer Service directly; here is a link to the instruction on how to do this: contact customer service
    For my two cents, I add absolutely nothing to the profile - country, location, birth date and so on are completely blank/unspecified or for those settings where we are permitted choices, private or contacts only.   
    Please don't shoot me, I'm only the piano player ...
    Best regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Unwanted contact request on Samsung note

    Hello everyone,
    Can someone please help me with Skype on samsung note.  I keep getting unwanted contact request.  I don't see deny button or what to do with my skype on samsung.
    thanks.
    Florence

    I'm almost sure that those are scammers/spammers/or phishers.  Unfortunately, those unwanted users are very resourceful individual.  They may have numerous ways to search for valid Skype usernames.
    ignore and block them, and/or report them to [email protected] for misusing/abusing Skype services.
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

  • I downloaded music from itunes.  2 of the 14 songs on the album are defective.  The sound is distorted.  I attempted 2nd down load.  Had same problem.  How do I request refund or credit with itunes?

    How do I request refund or credit with itunes?

    Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
    If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • Overwhelming Contact Requests

    I am receiving a minimum of 12 to 20 contact requests per day.  This is driving me insane as I generally leave skyoe on whenever I am online.  Most of these requests are either persons identifying themselves as generals or captains in tbe military/Afghanistan wanting to 'get to know me better' or idiots from Ghana or Nigeria looking for love.  I also get phone calls from total strangers who, if I mistakenly answer without looking wno is calling, are often waving thier **bleep** in front of their camera. My privacy settings do not allow these contacts.  How do I stop this?  Does skype not have enough security or the correct firewalls in place?  EVERYONE I know suffers from this privacy issue....  Furthermore, it is IMPOSSIBLE to contact customer supoort which is why I refuse to buy phone credit or merchandise from skype.  Can someone help with a solution to stop the unwanted contacts/videos or if there a solution to actually send skype an email?  Thanks in advance.

    donnascat wrote:
    I am receiving a minimum of 12 to 20 contact requests per day.  This is driving me insane as I generally leave skyoe on whenever I am online.  Most of these requests are either persons identifying themselves as generals or captains in tbe military/Afghanistan wanting to 'get to know me better' or idiots from Ghana or Nigeria looking for love.  I also get phone calls from total strangers who, if I mistakenly answer without looking wno is calling, are often waving thier **bleep** in front of their camera. My privacy settings do not allow these contacts.  How do I stop this?  Does skype not have enough security or the correct firewalls in place?  EVERYONE I know suffers from this privacy issue....  
    please check the suggestions mentioned here;
    http://community.skype.com/t5/Security-Privacy-Trust-and/How-to-Handle-Unwanted-Contact-Requests/m-p...
    ... Furthermore, it is IMPOSSIBLE to contact customer supoort which is why I refuse to buy phone credit or merchandise from skype. .....
    here's how
    http://community.skype.com/t5/General-Discussion/How-to-Contact-Skype-Customer-Service/m-p/431911
    this reply may be far from the one you are expecting or hoping for but I hope it somehow helps.  
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
    SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
    | skypefordummies.blogspot.com | 

  • Another contact-request scam (???)

    This is the contact-request message I received followed by the “chat” I had with what I am assuming was a bot:
     sandra.hamiltonvlq
    “Hi, I was checking ppl near me and i came across your page and you seemed worth talking to ”
    (ME): Uhm...how did you check for people "near" you when Skype does not give you the option to search for users based on location???
    [12:50:28 AM]
    sandra.hamiltonvlq: k, well, I  have to go .  ... Hmm..  would you like to check out my profile and pics..?
    [12:50:42 AM]
    sandra.hamiltonvlq: check it out: http://www.date-arcade.com/?id=6589&profile=talinm
    [12:50:57 AM]
    sandra.hamiltonvlq: search for me as talinm.
    The profile originally had a picture of a girl, but the picture disappeared when I sent the instant message.  I blocked and reported the account when the bot responded.  Has anyone else received a message from that account or instructions to go to that site?  Is this a well-known scam like the others (such as Friendjungle) to get credit-card information?

    most likely it is a scam, or at least an annoying strategy to promote that particular site.  you indeed made the correct action of blocking the user and reporting them to skype.  you can also set your privacy settings to allow messages (and calls) from people in your contact list only, to avoid receiving such unwanted communications in the future.
    CONTACT SKYPE CUSTOMER SERVICE   |  HOW TO RECORD SKYPE VIDEO CALLS  | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES   |  WINDOWS PROBLEMS TROUBLESHOOTING   |  SKYPE DOWNLOAD LINKS  
    MORE TIPS, TRICKS AND UPDATES AT
    skypefordummies.blogspot.com

  • Skype sent out contact request without permission?...

    Alright so I contacted support over this and they just said they couldn't answer my question because they didn't know. I guess I'm not searching for answers anymore but just seeing if this has happened to anyone else or if someone can find some error I made to make this happen ... Thanks for your time in reading.
    SO... Awhile back I deleted my ex from Skype and blocked him. I would like to mention I had him blocked numerous times but he could still send a contact request...... Anyways... I had him deleted and blocked and then three days ago, randomly out of NOWHERE... I look at my contacts and he's in them- saying that IVE sent a contact request to HIM.................... And it offered the option to resend it. I flipped out so hard because it really does make me look crazy if he got a contact request from me............ Out of nowhere ....
    I can only hope it was a one sided thing and he never got the receiving end of that message. I had him blocked but nowhere in the chat near 'resend request' did it say 'this contact is blocked' as I seem to remember it doing before.
    Ugh.. This situation had me so fearful that it would start like, spamming contact requests or later on doing something else because if Skype support can't explain it, then im just gonna just go ahead and say my account was possessed. To try and counter this, I deleted the account today and made a new one.
    So yeah, anyone have any similar experience? ... Did I do something critically wrong that somehow did this? Is it possible /he/ was the one sending the request? (OFC that doesn't make sense because it was giving me the option to resend and saying it was pending.) also, if it's pending does that mean he hasn't accepted and the request was waiting there or could it be rejected and still say pending?
    Thanks for your time xoxoxox ♡

    ambitiouswhiteg wrote:
    Today I had a new person added to my contacts list, (not recent conversations), that I did not approve. I have had people I don't know randomly request to be added but this is the first time where someone was added without my consent. 
    First off, I would like to report this individual since he has obviously circumvented Skype security features. He is soliciting his S. African business through his profile. How do I go about reporting this because aside from this forum on security I can't find a way to report on your website. I have read several other users post similar stories dating back a few years and I am surprised this is still an issue although I am grateful I have never had this happen before.  
    Here is the information on the unsolicited contact:
    *edited for privacy*
    Please advise,
    Chrystal
    you can send this information to the department specifically handling cases of abuse of Skype services - [email protected]
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
    SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
    | skypefordummies.blogspot.com | 

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