CP7 Zoom Widget issues on iPad

Widget is html5 compatible but when it is viewed on iPad it never loads - loading gif just spins and spins.  Project does have the TOC on, it functions fine with swipe or with our button.  Are there any special settings that need to be used for it run on iPad?
Thanks!

Hi there,
Can you please share few more information so that we can understand the Issue better?
1. How often you are facing this issue?
2. What is your LMS?
3. Are you seeing this issue on browsers as well?
4. What is your iOS version?
Thanks,
Nimmy Sukumaran.

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