Crashing, Restarting Continuously, Freezing...

I have the original iPhone, and ever since the last 2 software updates my phone has been uncontrollable (just updated to 3.0 and still awful).
Keeps freezing all the time, restarting with the apple screen, and then recently it's been restarting continuously without stopping. The screen will sometimes Flash a white line across the top (like a vintage television). Other times, it goes completely black when I take the phone away from my face as I go to end a call. I can't end the call and can't access anything.
Sometimes the screen freezes when I click on an icon, or bounces back to the icons screen (not always Home, just where I was previously) while I'm using any App.
I can hardly use the phone anymore, and it's out of warranty. I have had it for exactly 1 year now. Unfortunately there is no Apple store nearby, so I'm completely out of luck. And I can't even get a new iPhone, because AT&T wants to charge me $299 for the 3G. I am not technically eligible until 2010.
I'm going to write a letter to Apple soon, because this is ridiculous. I purchased the phone for $400 and only got a year out of it.
Sad...

The only thing you can try to do is a complete restore, which will wipe out the whole phone and return it to factory settings. If a clean iPhone is still giving you the same problems then you most likely have a hardware problem - something inside the phone is not working properly.

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  • Why does my MacBook spontaneously crash/restart?

    My MacBook is suddenly restarting for no apparent reason.  What follows is a detailed description of the issue and surrounding circumstances, various elements of which may or may not be relevant.
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    About the same time I stopped using the battery and started experiencing display backlight shutoffs, my computer began spontaneously crashing and restarting itself.   The first time it happened I was attempting to play a video (MP4 I think) from the hard drive in QuickTime Player.  The video played for a few minutes, and then my computer crashed and began to restart itself.  I let it restart and tried playing the video several more times, even using VLC instead of QuickTime as the player, but each time the computer would play a few seconds to a few minutes before dying and restarting.  In the hours and days that followed, the machine would randomly restart every 1-100 (approximately) minutes of use.  The shutdowns seemed more likely to occur when attempting to play video of any format, local or online, and for a while I couldn't even play a YouTube vid without the computer shutting down.  Sometimes the machine would restart to my login screen, but then if I logged in right away it would begin the login process but then die and restart again.  If I waited a while before logging in it seemed to "calm down" and would login successfully.  The restarts were more likely during video playback, but not exclusive to this task.
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    - Reset NVRAM / PRAM
    - Reset SMC
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    Here is what I am running:
    MacBook 3,1
    13-inch Late 2007
    2.2 Ghz Intel Core 2 Duo
    Graphics: Intel GMA X3100 144MB
    OS X Lion 10.7.5
    4 GB 667 MHz DDR2 SDRAM
    Seagate STL1000LM014 1TB SSHD (my upgrade)
    Other:
    Disk Usage: 22GB out of 1TB
    No antivirus installed
    No MacKeeper installed
    kextstat is empty
    Processes:
      PID TTY           TIME CMD
        1 ??         0:00.48 /sbin/launchd
       10 ??         0:00.77 /usr/libexec/kextd
       11 ??         0:00.69 /usr/libexec/UserEventAgent -l System
       12 ??         0:00.19 /usr/sbin/notifyd
       13 ??         0:00.07 /usr/sbin/diskarbitrationd
       14 ??         0:00.70 /usr/libexec/configd
       15 ??         0:00.09 /usr/sbin/syslogd
       16 ??         0:00.16 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/Support/fseventsd
       17 ??         0:00.08 /usr/sbin/distnoted daemon
       18 ??         0:01.77 /usr/libexec/opendirectoryd
       19 ??         0:00.33 /System/Library/CoreServices/powerd.bundle/powerd
       20 ??         0:00.32 /usr/sbin/blued
       22 ??         0:00.45 /usr/sbin/securityd -i
       24 ??         0:00.96 /System/Library/CoreServices/coreservicesd
       33 ??         0:00.10 /usr/sbin/ntpd -c /private/etc/ntp-restrict.conf -n -g -p /var/run/ntpd.pid -f /var/db/ntp.drift
       36 ??         0:00.08 /usr/libexec/warmd
       37 ??         0:00.08 /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/Resources/u sbmuxd -launchd
       40 ??         0:00.02 /usr/libexec/stackshot -t
       43 ??         0:00.08 /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Supp ort/revisiond
       47 ??         0:05.09 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Support/mds
       48 ??         0:00.24 /usr/sbin/mDNSResponder -launchd
       50 ??         0:00.93 /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow console
       52 ??         0:00.02 /usr/sbin/KernelEventAgent
       54 ??         0:00.02 /usr/libexec/hidd
       56 ??         0:00.01 /sbin/dynamic_pager -F /private/var/vm/swapfile
       61 ??         0:00.04 autofsd
       63 ??         0:00.34 /System/Library/PrivateFrameworks/ApplePushService.framework/applepushserviced
       64 ??         0:00.17 /usr/libexec/taskgated -p -s
       85 ??         0:00.07 /usr/sbin/netbiosd
       87 ??         0:10.46 /System/Library/Frameworks/ApplicationServices.framework/Frameworks/CoreGraphic s.framework/Resources/WindowServer -daemon
       88 ??         0:00.02 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMServer
       95 ??         0:00.03 /System/Library/CoreServices/logind
      102 ??         0:00.02 /sbin/launchd
      104 ??         0:00.25 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMCompiler 1
      106 ??         0:00.37 /usr/sbin/coreaudiod
      108 ??         0:00.02 /sbin/launchd
      116 ??         0:00.11 /sbin/launchd
      119 ??         0:00.47 /usr/libexec/UserEventAgent -l Aqua
      120 ??         0:00.14 /usr/sbin/distnoted agent
      122 ??         0:00.43 /usr/libexec/xpchelper
      127 ??         0:04.22 /Applications/TextEdit.app/Contents/MacOS/TextEdit -psn_0_20485
      130 ??         0:16.36 /Applications/Safari.app/Contents/MacOS/Safari -psn_0_32776
      131 ??         0:02.46 /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock
      132 ??         0:00.30 /System/Library/CoreServices/talagent
      133 ??         0:03.83 /System/Library/CoreServices/SystemUIServer.app/Contents/MacOS/SystemUIServer
      134 ??         0:01.12 /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
      140 ??         0:00.51 /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/fontd
      142 ??         0:00.42 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMCompiler 1
      143 ??         0:00.08 /usr/libexec/lsboxd
      144 ??         0:00.04 /usr/sbin/filecoordinationd
      146 ??         0:00.07 /usr/sbin/cupsd -l
      147 ??         0:00.02 /usr/sbin/pboard
      149 ??         0:00.38 com.apple.dock.extra
      155 ??         0:00.23 /usr/sbin/ocspd
      156 ??         0:02.35 /usr/libexec/activitymonitord
      157 ??         0:23.68 /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Conten ts/MacOS/WebProcess /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2 -type webprocess -servicename com.apple.WebKit.WebProcess-130-0x10cc85280 -localization en_US -client-identifier com.apple.Safari -ui-process-name Safari
      159 ??         0:00.45 /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
      160 ??         0:00.12 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/Support/cookied
      164 ??         0:00.03 /usr/libexec/warmd_agent
      169 ??         0:00.10 /System/Library/PrivateFrameworks/IMCore.framework/imagent.app/Contents/MacOS/i magent
      170 ??         0:01.32 /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/helpd
      176 ??         0:00.09 /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app/Contents/MacOS/iTunesH elper -psn_0_77843
      179 ??         0:00.11 /System/Library/PrivateFrameworks/FindMyMac.framework/Resources/FindMyMacd
      186 ??         0:00.90 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdworker -s mdworker -c MDSImporterWorker -m com.apple.mdworker.pool.0
      187 ??         0:00.02 /sbin/launchd
      189 ??         0:00.44 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdworker -s mdworker -c MDSImporterWorker -m com.apple.mdworker.pool.0
      190 ??         0:00.02 /usr/sbin/distnoted agent
      192 ??         0:00.03 automountd
      193 ??         0:00.09 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdwrite
      194 ??         0:00.11 /usr/libexec/xpchelper
      203 ??         0:00.03 /usr/libexec/launchdadd
      204 ??         0:00.24 /System/Library/Frameworks/QuickLook.framework/Resources/quicklookd.app/Content s/MacOS/quicklookd
      205 ??         0:00.90 /Applications/Utilities/Terminal.app/Contents/MacOS/Terminal -psn_0_114716
      207 ttys000    0:00.06 login -pf Christopher
      208 ttys000    0:00.02 -bash
      213 ttys000    0:00.01 ps -A
    Preferences:
    total 1328
    -rw-------   1 501  20  -             712 Jan 21 00:07 .GlobalPreferences.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:36 .GlobalPreferences.plist.lockfile
    drwx------  42 501  20  -            1428 Jan 25 17:51 ByHost
    drwxr-xr-x   3 501  20  -             102 Jan 22 01:11 Macromedia
    drwxr-xr-x   3 501  20  -             102 Jan 24 13:39 Microsoft
    -rw-------   1 501  20  -            1768 Jan 25 12:56 MobileMeAccounts.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:38 MobileMeAccounts.plist.lockfile
    -rw-r--r--   1 501  20  -            8819 Jan 21 00:02 QuickTime Preferences
    drwxr-xr-x   5 501  20  -             170 Jan 20 20:42 SDMHelpData
    -rw-------   1 501  20  -             837 Jan 25 17:51 com.apple.ActivityMonitor.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 25 17:43 com.apple.ActivityMonitor.plist.lockfile
    -rw-------   1 501  20  -             198 Jan 25 13:02 com.apple.AddressBook.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:37 com.apple.AddressBook.plist.lockfile
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:38 com.apple.AddressBook.sync.plist.lockfile
    -rw-------   1 501  20  -              95 Jan 20 21:38 com.apple.AddressBookSourceSync.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:38 com.apple.AddressBookSourceSync.plist.lockfile
    -rw-------   1 501  20  -             131 Jan 20 20:37 com.apple.BezelServices.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:37 com.apple.BezelServices.plist.lockfile
    -rw-r--r--   1 501  20  -             350 Jan 25 17:47 com.apple.BluetoothAudio.plist
    -rw-------   1 501  20  -            6433 Jan 25 13:12 com.apple.Console.LSSharedFileList.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 25 13:07 com.apple.Console.LSSharedFileList.plist.lockfile
    -rw-------   1 501  20  -            2011 Jan 25 17:50 com.apple.Console.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 25 12:57 com.apple.Console.plist.lockfile
    -rw-------   1 501  20  -            1678 Jan 25 12:56 com.apple.FontRegistry.user.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 25 12:56 com.apple.FontRegistry.user.plist.lockfile
    -rw-------   1 501  20  -             770 Jan 25 13:22 com.apple.Image_Capture.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 24 13:23 com.apple.Image_Capture.plist.lockfile
    -rw-r--r--   1 501  20  -           16384 Jan 24 22:00 com.apple.LaunchServices.QuarantineEventsV2
    -rw-------   1 501  20  -             375 Jan 25 12:56 com.apple.LaunchServices.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:36 com.apple.LaunchServices.plist.lockfile
    -rw-------   1 501  20  -             119 Jan 24 13:23 com.apple.PTPCamera.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 24 13:23 com.apple.PTPCamera.plist.lockfile
    -rw-------   1 501  20  -             623 Jan 25 17:14 com.apple.PreferenceSync.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 21:37 com.apple.PreferenceSync.plist.lockfile
    -rw-------   1 501  20  -             101 Jan 21 13:14 com.apple.PubSubAgent.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 21:07 com.apple.PubSubAgent.plist.lockfile
    -rw-------@  1 501  20  -             133 Jan 20 23:22 com.apple.Safari.RSS.plist
              com.apple.quarantine              38
    -rwxr-xr-x@  1 501  20  -               0 Jan 20 23:22 com.apple.Safari.RSS.plist.lockfile
              com.apple.quarantine              38
    -rw-------@  1 501  20  -            3947 Jan 25 17:47 com.apple.Safari.plist
              com.apple.quarantine              38
    -rwxr-xr-x@  1 501  20  -               0 Jan 20 23:22 com.apple.Safari.plist.lockfile
              com.apple.quarantine              38
    -rw-------   1 501  20  -           11489 Jan 25 17:47 com.apple.ServicesMenu.Services.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:37 com.apple.ServicesMenu.Services.plist.lockfile
    -rw-------   1 501  20  -             177 Jan 20 20:37 com.apple.SetupAssistant.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:36 com.apple.SetupAssistant.plist.lockfile
    -rw-------   1 501  20  -             390 Jan 25 13:15 com.apple.SoftwareUpdate.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 25 13:15 com.apple.SoftwareUpdate.plist.lockfile
    -rw-------   1 501  20  -             173 Jan 25 17:39 com.apple.SystemProfiler.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 25 17:33 com.apple.SystemProfiler.plist.lockfile
    -rw-------   1 501  20  -           15423 Jan 25 17:51 com.apple.Terminal.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 25 16:22 com.apple.Terminal.plist.lockfile
    -rw-------   1 501  20  -            4057 Jan 25 17:47 com.apple.TextEdit.LSSharedFileList.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 24 13:21 com.apple.TextEdit.LSSharedFileList.plist.lockfile
    -rw-------   1 501  20  -            2228 Jan 25 17:28 com.apple.TextEdit.SandboxedPersistentURLs.LSSharedFileList.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 22 13:43 com.apple.TextEdit.SandboxedPersistentURLs.LSSharedFileList.plist.lockfile
    -rw-------   1 501  20  -              81 Jan 25 17:16 com.apple.TextEdit.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 22 14:02 com.apple.TextEdit.plist.lockfile
    -rw-------   1 501  20  -            3618 Jan 21 23:32 com.apple.appstore.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 21 23:32 com.apple.appstore.plist.lockfile
    -rw-------   1 501  20  -            1024 Jan 22 01:04 com.apple.diskimages.fsck
    -rw-------   1 501  20  -            7292 Jan 25 17:47 com.apple.dock.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:37 com.apple.dock.plist.lockfile
    -rw-------   1 501  20  -             787 Jan 20 20:37 com.apple.driver.AppleBluetoothMultitouch.trackpad.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:37 com.apple.driver.AppleBluetoothMultitouch.trackpad.plist.lockfile
    -rw-------   1 501  20  -           12375 Jan 25 17:47 com.apple.finder.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:37 com.apple.finder.plist.lockfile
    -rw-------   1 501  20  -             182 Jan 24 19:42 com.apple.frameworks.diskimages.uiagent.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 22 01:04 com.apple.frameworks.diskimages.uiagent.plist.lockfile
    -rw-------   1 501  20  -             393 Jan 25 16:39 com.apple.help.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 21 00:02 com.apple.help.plist.lockfile
    -rw-------   1 501  20  -             229 Jan 25 13:53 com.apple.iApps.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 21 00:08 com.apple.iApps.plist.lockfile
    -rw-------   1 501  20  -              95 Jan 25 17:47 com.apple.iCal.helper.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:37 com.apple.iCal.helper.plist.lockfile
    -rw-------   1 501  20  -            1950 Jan 25 12:56 com.apple.iCal.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:38 com.apple.iCal.plist.lockfile
    -rw-------   1 501  20  -            1058 Jan 25 16:39 com.apple.iPod.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 21 00:03 com.apple.iPod.plist.lockfile
    -rw-------   1 501  20  -           14702 Jan 21 00:08 com.apple.iTunes.eq.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 21 00:08 com.apple.iTunes.eq.plist.lockfile
    -rw-------   1 501  20  -          121565 Jan 25 16:39 com.apple.iTunes.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 21 00:02 com.apple.iTunes.plist.lockfile
    -rw-------   1 501  20  -              61 Jan 25 13:22 com.apple.iTunesHelper.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 25 13:22 com.apple.iTunesHelper.plist.lockfile
    -rw-------   1 501  20  -             457 Jan 25 13:21 com.apple.internetconfigpriv.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 21 21:48 com.apple.internetconfigpriv.plist.lockfile
    -rw-------   1 501  20  -            1104 Jan 25 12:56 com.apple.loginitems.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 21 00:02 com.apple.loginitems.plist.lockfile
    -rw-------   1 501  20  -             205 Jan 25 17:51 com.apple.loginwindow.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:38 com.apple.loginwindow.plist.lockfile
    -rw-------   1 501  20  -             138 Jan 22 01:10 com.apple.quicklookconfig.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 22 01:10 com.apple.quicklookconfig.plist.lockfile
    -rw-r--r--   1 501  20  -           20514 Jan 21 00:02 com.apple.quicktime.plugin.preferences.plist
    -rw-------   1 501  20  -           18328 Jan 25 17:50 com.apple.recentitems.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:39 com.apple.recentitems.plist.lockfile
    -rw-------   1 501  20  compressed    326 Jan 20 20:36 com.apple.scheduler.plist
    -rw-------   1 501  20  -              63 Jan 20 20:36 com.apple.screensaver.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:36 com.apple.screensaver.plist.lockfile
    -rw-------   1 501  20  -           10038 Jan 25 17:47 com.apple.sidebarlists.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:38 com.apple.sidebarlists.plist.lockfile
    -rw-------   1 501  20  -              54 Jan 20 20:37 com.apple.spaces.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:37 com.apple.spaces.plist.lockfile
    -rw-------   1 501  20  -             194 Jan 21 23:32 com.apple.storeagent.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 21 23:32 com.apple.storeagent.plist.lockfile
    -rw-------   1 501  20  -             127 Jan 20 20:37 com.apple.symbolichotkeys.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:37 com.apple.symbolichotkeys.plist.lockfile
    -rwx------   1 501  20  -               0 Jan 20 20:37 com.apple.syncserver.plist.lockfile
    -rw-------   1 501  20  -             347 Jan 25 16:10 com.apple.systempreferences.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:37 com.apple.systempreferences.plist.lockfile
    -rw-------   1 501  20  -              82 Jan 25 17:47 com.apple.systemuiserver.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:37 com.apple.systemuiserver.plist.lockfile
    -rw-------   1 501  20  -             585 Jan 20 20:39 com.apple.ubd.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:38 com.apple.ubd.plist.lockfile
    -rw-------   1 501  20  -             370 Jan 20 20:37 com.apple.universalaccess.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:36 com.apple.universalaccess.plist.lockfile
    -rw-------   1 501  20  -           11908 Jan 25 13:21 com.microsoft.Word.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 24 13:35 com.microsoft.Word.plist.lockfile
    -rw-------   1 501  20  -            1461 Jan 25 13:42 com.microsoft.autoupdate2.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 24 13:30 com.microsoft.autoupdate2.plist.lockfile
    -rw-------   1 501  20  -              92 Jan 24 13:39 com.microsoft.error_reporting.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 24 13:39 com.microsoft.error_reporting.plist.lockfile
    -rw-------   1 501  20  -          163200 Jan 25 13:21 com.microsoft.office.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 24 13:39 com.microsoft.office.plist.lockfile
    -rw-------   1 501  20  -              81 Jan 24 13:34 com.microsoft.office.setupassistant.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 24 13:34 com.microsoft.office.setupassistant.plist.lockfile
    -rw-------   1 501  20  -              81 Jan 24 13:39 com.microsoft.outlook.database_daemon.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 24 13:39 com.microsoft.outlook.database_daemon.plist.lockfile
    -rw-------   1 501  20  -              59 Jan 24 13:34 com.microsoft.outlook.office_reminders.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 24 13:34 com.microsoft.outlook.office_reminders.plist.lockfile
    -rw-------@  1 501  20  -             151 Jan 24 22:03 com.microsoft.silverlight.plist
              com.apple.quarantine              59
    -rwxr-xr-x@  1 501  20  -               0 Jan 24 22:03 com.microsoft.silverlight.plist.lockfile
              com.apple.quarantine              59
    -rw-------   1 0    20  -             109 Jan 22 01:13 com.solidstatenetworks.awkhost.plist
    -rwxrwxrwx   1 0    20  -               0 Jan 22 01:10 com.solidstatenetworks.awkhost.plist.lockfile
    -rw-------   1 501  20  -             562 Jan 21 00:02 loginwindow.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:37 loginwindow.plist.lockfile
    -rw-------   1 501  20  -             122 Jan 25 17:47 pbs.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:37 pbs.plist.lockfile
    One final note - when the system spontaneously restarts, it doesn't properly shutdown as it would if I initiated a restart, it just suddenly dies, black screen, and then I hear the startup tone and it begins to restart.
    Obviously this is an older machine and I've gotten a lot of good use out of it, but I still need it and don't have the budget right now to replace it so any help you can offer would be much appreciated.  I'm pretty much stymied.
    Please let me know if anything is missing / unclear!

    My MacBook is suddenly restarting for no apparent reason.  What follows is a detailed description of the issue and surrounding circumstances, various elements of which may or may not be relevant.
    Several months ago I noticed my trackpad button had stopped clicking reliably.  About two months ago I realized that the replacement laptop battery I was using (purchased on Amazon as genuine Apple product, but probably not really made by Apple) had begun to swell just enough to press up from the underside of the trackpad and prevent it from functioning properly.  I removed the battery and have been using the machine with AC power so that the trackpad will work right.  I intend to replace the battery with a new one directly from Apple, but given the cost I would like to make sure I can resolve my other issues first.  I have included the above because it was roughly around the time I began using my MacBook without a battery that the symptoms below began.  Using the computer without a battery may or may not be related these issues, but it is the only thing I can think of that changed anywhere near when the problems began.
    Around this time, the backlight on the built-in display began to regularly (1-5 times per hour of use) shut itself off.  The LCD stays on and can still be seen faintly in ambient light, but the backlight turns itself off as if I had turned the brightness all the way down using the F1 key.  The brightness control itself seems to stay up, however, as the temporary fix I was able to find by researching the issue online is to turn the brightness all the way down (using the F1 key) and then back up again (using F2) and display brightness rises with my pressing the F2 display-brighter button.  This would last anywhere from 1-1000 minutes (approximate) of use before shutting off (backlight) again and I would have to do the same thing.  The length of time until the next shutoff seems to be shorter the brighter I have the display brightness set, but the symptom comes and goes in fits and spurts.  Sometimes I can't keep it on more than 15 seconds and I just give up and drag whatever windows I'm working on to my external monitor (which functions fine throughout - I use the external and built-in displays side-by-side with a mini-DVI to DVI adapter), but other times it will go for a week just fine.  This may or may not be related to my more serious issue below, but it began just in advance of the below and has continued to the present.
    About the same time I stopped using the battery and started experiencing display backlight shutoffs, my computer began spontaneously crashing and restarting itself.   The first time it happened I was attempting to play a video (MP4 I think) from the hard drive in QuickTime Player.  The video played for a few minutes, and then my computer crashed and began to restart itself.  I let it restart and tried playing the video several more times, even using VLC instead of QuickTime as the player, but each time the computer would play a few seconds to a few minutes before dying and restarting.  In the hours and days that followed, the machine would randomly restart every 1-100 (approximately) minutes of use.  The shutdowns seemed more likely to occur when attempting to play video of any format, local or online, and for a while I couldn't even play a YouTube vid without the computer shutting down.  Sometimes the machine would restart to my login screen, but then if I logged in right away it would begin the login process but then die and restart again.  If I waited a while before logging in it seemed to "calm down" and would login successfully.  The restarts were more likely during video playback, but not exclusive to this task.
    I noticed that the restarts seemed to especially come in "clumps," and that allowing the machine a rest seemed to help.  I also noticed that the fan frequently (but not always) sounded like it was running at full power at the time of restart.  I concluded that the restarts were likely the result of overheating.  I disassembled the machine in order to clean out the fan and heat sink.  I didn't find much lint / blockage, but I thoroughly cleaned out what was there and did a cursory look around the internals for anything that might appear to be out of order, but I didn't find anything remarkable.  The restarts continued, together with high fan speeds just before, so I downloaded iStat Pro to monitor internal temperatures in my status bar.  I watched temps pretty closely, especially when I heard the fan, but the highest I ever saw was 80 degrees celsius on the CPU die.  I don't know a lot about CPU temperature ranges, but from some cursory research it looks like that is way below the cutoff for an automatic shutdown (and besides, it seems like it should shutdown rather than restart for overheating).  I watched to see if the restarts happened at the same temperature every time, but they varied widely, sometimes even occurring below 65 C, with or without high fan noise.
    The issue persisted and was becoming a real problem for me, and I already had a HDD I was planning to upgrade to, so I decided to do the HDD swap and follow with a clean install of OSX (via download from Apple) rather than migrate from my old drive because I figured that would take care of any software issues.  After I swapped out the HDD and did a clean install it was three days or so until the display backlight cut out as before, and about a week before the first sudden restart, which brings us to the present.  Since that first restart, I've seen another 6 or so in the last 4 hours.  I have also noticed an occasional failure to get past the grey screen on an intentional shutdown (not the sudden restarts) since replacing the HDD and reinstalling OSX, but that only happens on occasion.  The only things I have installed since replacing the HDD other than the OS are MS Office for Mac 2011 (from CD) and then Flash and Silverlight plug-ins for Safari.  I've also transferred over some files from my old HDD using a USB caddy and have opened some documents, but I haven't run any applications or installers besides the aforementioned.  I haven't been able to transfer everything from the old HDD though, because the old drive (in a USB caddy) drive seems to spontaneously unmount, giving me the "the disk was not ejected properly" message and causing Finder to freeze up with a spinwheel of death and not recover after relaunching finder in the Force Quit dialog.  This seems to lead to the manual shutdown stalling on the grey screen as well (when means I have to use the button to force full shutdown).  This could just be a problem with my caddy though.
    Here is what I have tried, in total:
    - Restarted the machine
    - Disassembled laptop and cleaned out the fan / heat sink
    - Watched temperatures (no apparent correlation)
    - Replaced HDD and reinstalled OSX from scratch (by download from Apple)
    - Ran Apple Hardware Test (no problems found)
    - Software Update ("your software is up to date")
    - Checked for System Diagnostic Reports in Console following spontaneous restarts, found none present
    - Reset NVRAM / PRAM
    - Reset SMC
    Those last two resets I did just prior to posting and so far I haven't seen the crash/restart, although I have seen the dead backlight.  It hasn't been long though so we'll see. . .
    Here is what I am running:
    MacBook 3,1
    13-inch Late 2007
    2.2 Ghz Intel Core 2 Duo
    Graphics: Intel GMA X3100 144MB
    OS X Lion 10.7.5
    4 GB 667 MHz DDR2 SDRAM
    Seagate STL1000LM014 1TB SSHD (my upgrade)
    Other:
    Disk Usage: 22GB out of 1TB
    No antivirus installed
    No MacKeeper installed
    kextstat is empty
    Processes:
      PID TTY           TIME CMD
        1 ??         0:00.48 /sbin/launchd
       10 ??         0:00.77 /usr/libexec/kextd
       11 ??         0:00.69 /usr/libexec/UserEventAgent -l System
       12 ??         0:00.19 /usr/sbin/notifyd
       13 ??         0:00.07 /usr/sbin/diskarbitrationd
       14 ??         0:00.70 /usr/libexec/configd
       15 ??         0:00.09 /usr/sbin/syslogd
       16 ??         0:00.16 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/Support/fseventsd
       17 ??         0:00.08 /usr/sbin/distnoted daemon
       18 ??         0:01.77 /usr/libexec/opendirectoryd
       19 ??         0:00.33 /System/Library/CoreServices/powerd.bundle/powerd
       20 ??         0:00.32 /usr/sbin/blued
       22 ??         0:00.45 /usr/sbin/securityd -i
       24 ??         0:00.96 /System/Library/CoreServices/coreservicesd
       33 ??         0:00.10 /usr/sbin/ntpd -c /private/etc/ntp-restrict.conf -n -g -p /var/run/ntpd.pid -f /var/db/ntp.drift
       36 ??         0:00.08 /usr/libexec/warmd
       37 ??         0:00.08 /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/Resources/u sbmuxd -launchd
       40 ??         0:00.02 /usr/libexec/stackshot -t
       43 ??         0:00.08 /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Supp ort/revisiond
       47 ??         0:05.09 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Support/mds
       48 ??         0:00.24 /usr/sbin/mDNSResponder -launchd
       50 ??         0:00.93 /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow console
       52 ??         0:00.02 /usr/sbin/KernelEventAgent
       54 ??         0:00.02 /usr/libexec/hidd
       56 ??         0:00.01 /sbin/dynamic_pager -F /private/var/vm/swapfile
       61 ??         0:00.04 autofsd
       63 ??         0:00.34 /System/Library/PrivateFrameworks/ApplePushService.framework/applepushserviced
       64 ??         0:00.17 /usr/libexec/taskgated -p -s
       85 ??         0:00.07 /usr/sbin/netbiosd
       87 ??         0:10.46 /System/Library/Frameworks/ApplicationServices.framework/Frameworks/CoreGraphic s.framework/Resources/WindowServer -daemon
       88 ??         0:00.02 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMServer
       95 ??         0:00.03 /System/Library/CoreServices/logind
      102 ??         0:00.02 /sbin/launchd
      104 ??         0:00.25 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMCompiler 1
      106 ??         0:00.37 /usr/sbin/coreaudiod
      108 ??         0:00.02 /sbin/launchd
      116 ??         0:00.11 /sbin/launchd
      119 ??         0:00.47 /usr/libexec/UserEventAgent -l Aqua
      120 ??         0:00.14 /usr/sbin/distnoted agent
      122 ??         0:00.43 /usr/libexec/xpchelper
      127 ??         0:04.22 /Applications/TextEdit.app/Contents/MacOS/TextEdit -psn_0_20485
      130 ??         0:16.36 /Applications/Safari.app/Contents/MacOS/Safari -psn_0_32776
      131 ??         0:02.46 /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock
      132 ??         0:00.30 /System/Library/CoreServices/talagent
      133 ??         0:03.83 /System/Library/CoreServices/SystemUIServer.app/Contents/MacOS/SystemUIServer
      134 ??         0:01.12 /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
      140 ??         0:00.51 /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/fontd
      142 ??         0:00.42 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMCompiler 1
      143 ??         0:00.08 /usr/libexec/lsboxd
      144 ??         0:00.04 /usr/sbin/filecoordinationd
      146 ??         0:00.07 /usr/sbin/cupsd -l
      147 ??         0:00.02 /usr/sbin/pboard
      149 ??         0:00.38 com.apple.dock.extra
      155 ??         0:00.23 /usr/sbin/ocspd
      156 ??         0:02.35 /usr/libexec/activitymonitord
      157 ??         0:23.68 /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Conten ts/MacOS/WebProcess /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2 -type webprocess -servicename com.apple.WebKit.WebProcess-130-0x10cc85280 -localization en_US -client-identifier com.apple.Safari -ui-process-name Safari
      159 ??         0:00.45 /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
      160 ??         0:00.12 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/Support/cookied
      164 ??         0:00.03 /usr/libexec/warmd_agent
      169 ??         0:00.10 /System/Library/PrivateFrameworks/IMCore.framework/imagent.app/Contents/MacOS/i magent
      170 ??         0:01.32 /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/helpd
      176 ??         0:00.09 /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app/Contents/MacOS/iTunesH elper -psn_0_77843
      179 ??         0:00.11 /System/Library/PrivateFrameworks/FindMyMac.framework/Resources/FindMyMacd
      186 ??         0:00.90 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdworker -s mdworker -c MDSImporterWorker -m com.apple.mdworker.pool.0
      187 ??         0:00.02 /sbin/launchd
      189 ??         0:00.44 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdworker -s mdworker -c MDSImporterWorker -m com.apple.mdworker.pool.0
      190 ??         0:00.02 /usr/sbin/distnoted agent
      192 ??         0:00.03 automountd
      193 ??         0:00.09 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdwrite
      194 ??         0:00.11 /usr/libexec/xpchelper
      203 ??         0:00.03 /usr/libexec/launchdadd
      204 ??         0:00.24 /System/Library/Frameworks/QuickLook.framework/Resources/quicklookd.app/Content s/MacOS/quicklookd
      205 ??         0:00.90 /Applications/Utilities/Terminal.app/Contents/MacOS/Terminal -psn_0_114716
      207 ttys000    0:00.06 login -pf Christopher
      208 ttys000    0:00.02 -bash
      213 ttys000    0:00.01 ps -A
    Preferences:
    total 1328
    -rw-------   1 501  20  -             712 Jan 21 00:07 .GlobalPreferences.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:36 .GlobalPreferences.plist.lockfile
    drwx------  42 501  20  -            1428 Jan 25 17:51 ByHost
    drwxr-xr-x   3 501  20  -             102 Jan 22 01:11 Macromedia
    drwxr-xr-x   3 501  20  -             102 Jan 24 13:39 Microsoft
    -rw-------   1 501  20  -            1768 Jan 25 12:56 MobileMeAccounts.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:38 MobileMeAccounts.plist.lockfile
    -rw-r--r--   1 501  20  -            8819 Jan 21 00:02 QuickTime Preferences
    drwxr-xr-x   5 501  20  -             170 Jan 20 20:42 SDMHelpData
    -rw-------   1 501  20  -             837 Jan 25 17:51 com.apple.ActivityMonitor.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 25 17:43 com.apple.ActivityMonitor.plist.lockfile
    -rw-------   1 501  20  -             198 Jan 25 13:02 com.apple.AddressBook.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:37 com.apple.AddressBook.plist.lockfile
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:38 com.apple.AddressBook.sync.plist.lockfile
    -rw-------   1 501  20  -              95 Jan 20 21:38 com.apple.AddressBookSourceSync.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:38 com.apple.AddressBookSourceSync.plist.lockfile
    -rw-------   1 501  20  -             131 Jan 20 20:37 com.apple.BezelServices.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:37 com.apple.BezelServices.plist.lockfile
    -rw-r--r--   1 501  20  -             350 Jan 25 17:47 com.apple.BluetoothAudio.plist
    -rw-------   1 501  20  -            6433 Jan 25 13:12 com.apple.Console.LSSharedFileList.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 25 13:07 com.apple.Console.LSSharedFileList.plist.lockfile
    -rw-------   1 501  20  -            2011 Jan 25 17:50 com.apple.Console.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 25 12:57 com.apple.Console.plist.lockfile
    -rw-------   1 501  20  -            1678 Jan 25 12:56 com.apple.FontRegistry.user.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 25 12:56 com.apple.FontRegistry.user.plist.lockfile
    -rw-------   1 501  20  -             770 Jan 25 13:22 com.apple.Image_Capture.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 24 13:23 com.apple.Image_Capture.plist.lockfile
    -rw-r--r--   1 501  20  -           16384 Jan 24 22:00 com.apple.LaunchServices.QuarantineEventsV2
    -rw-------   1 501  20  -             375 Jan 25 12:56 com.apple.LaunchServices.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:36 com.apple.LaunchServices.plist.lockfile
    -rw-------   1 501  20  -             119 Jan 24 13:23 com.apple.PTPCamera.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 24 13:23 com.apple.PTPCamera.plist.lockfile
    -rw-------   1 501  20  -             623 Jan 25 17:14 com.apple.PreferenceSync.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 21:37 com.apple.PreferenceSync.plist.lockfile
    -rw-------   1 501  20  -             101 Jan 21 13:14 com.apple.PubSubAgent.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 21:07 com.apple.PubSubAgent.plist.lockfile
    -rw-------@  1 501  20  -             133 Jan 20 23:22 com.apple.Safari.RSS.plist
              com.apple.quarantine              38
    -rwxr-xr-x@  1 501  20  -               0 Jan 20 23:22 com.apple.Safari.RSS.plist.lockfile
              com.apple.quarantine              38
    -rw-------@  1 501  20  -            3947 Jan 25 17:47 com.apple.Safari.plist
              com.apple.quarantine              38
    -rwxr-xr-x@  1 501  20  -               0 Jan 20 23:22 com.apple.Safari.plist.lockfile
              com.apple.quarantine              38
    -rw-------   1 501  20  -           11489 Jan 25 17:47 com.apple.ServicesMenu.Services.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:37 com.apple.ServicesMenu.Services.plist.lockfile
    -rw-------   1 501  20  -             177 Jan 20 20:37 com.apple.SetupAssistant.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:36 com.apple.SetupAssistant.plist.lockfile
    -rw-------   1 501  20  -             390 Jan 25 13:15 com.apple.SoftwareUpdate.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 25 13:15 com.apple.SoftwareUpdate.plist.lockfile
    -rw-------   1 501  20  -             173 Jan 25 17:39 com.apple.SystemProfiler.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 25 17:33 com.apple.SystemProfiler.plist.lockfile
    -rw-------   1 501  20  -           15423 Jan 25 17:51 com.apple.Terminal.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 25 16:22 com.apple.Terminal.plist.lockfile
    -rw-------   1 501  20  -            4057 Jan 25 17:47 com.apple.TextEdit.LSSharedFileList.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 24 13:21 com.apple.TextEdit.LSSharedFileList.plist.lockfile
    -rw-------   1 501  20  -            2228 Jan 25 17:28 com.apple.TextEdit.SandboxedPersistentURLs.LSSharedFileList.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 22 13:43 com.apple.TextEdit.SandboxedPersistentURLs.LSSharedFileList.plist.lockfile
    -rw-------   1 501  20  -              81 Jan 25 17:16 com.apple.TextEdit.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 22 14:02 com.apple.TextEdit.plist.lockfile
    -rw-------   1 501  20  -            3618 Jan 21 23:32 com.apple.appstore.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 21 23:32 com.apple.appstore.plist.lockfile
    -rw-------   1 501  20  -            1024 Jan 22 01:04 com.apple.diskimages.fsck
    -rw-------   1 501  20  -            7292 Jan 25 17:47 com.apple.dock.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:37 com.apple.dock.plist.lockfile
    -rw-------   1 501  20  -             787 Jan 20 20:37 com.apple.driver.AppleBluetoothMultitouch.trackpad.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:37 com.apple.driver.AppleBluetoothMultitouch.trackpad.plist.lockfile
    -rw-------   1 501  20  -           12375 Jan 25 17:47 com.apple.finder.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:37 com.apple.finder.plist.lockfile
    -rw-------   1 501  20  -             182 Jan 24 19:42 com.apple.frameworks.diskimages.uiagent.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 22 01:04 com.apple.frameworks.diskimages.uiagent.plist.lockfile
    -rw-------   1 501  20  -             393 Jan 25 16:39 com.apple.help.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 21 00:02 com.apple.help.plist.lockfile
    -rw-------   1 501  20  -             229 Jan 25 13:53 com.apple.iApps.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 21 00:08 com.apple.iApps.plist.lockfile
    -rw-------   1 501  20  -              95 Jan 25 17:47 com.apple.iCal.helper.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:37 com.apple.iCal.helper.plist.lockfile
    -rw-------   1 501  20  -            1950 Jan 25 12:56 com.apple.iCal.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:38 com.apple.iCal.plist.lockfile
    -rw-------   1 501  20  -            1058 Jan 25 16:39 com.apple.iPod.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 21 00:03 com.apple.iPod.plist.lockfile
    -rw-------   1 501  20  -           14702 Jan 21 00:08 com.apple.iTunes.eq.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 21 00:08 com.apple.iTunes.eq.plist.lockfile
    -rw-------   1 501  20  -          121565 Jan 25 16:39 com.apple.iTunes.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 21 00:02 com.apple.iTunes.plist.lockfile
    -rw-------   1 501  20  -              61 Jan 25 13:22 com.apple.iTunesHelper.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 25 13:22 com.apple.iTunesHelper.plist.lockfile
    -rw-------   1 501  20  -             457 Jan 25 13:21 com.apple.internetconfigpriv.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 21 21:48 com.apple.internetconfigpriv.plist.lockfile
    -rw-------   1 501  20  -            1104 Jan 25 12:56 com.apple.loginitems.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 21 00:02 com.apple.loginitems.plist.lockfile
    -rw-------   1 501  20  -             205 Jan 25 17:51 com.apple.loginwindow.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:38 com.apple.loginwindow.plist.lockfile
    -rw-------   1 501  20  -             138 Jan 22 01:10 com.apple.quicklookconfig.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 22 01:10 com.apple.quicklookconfig.plist.lockfile
    -rw-r--r--   1 501  20  -           20514 Jan 21 00:02 com.apple.quicktime.plugin.preferences.plist
    -rw-------   1 501  20  -           18328 Jan 25 17:50 com.apple.recentitems.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:39 com.apple.recentitems.plist.lockfile
    -rw-------   1 501  20  compressed    326 Jan 20 20:36 com.apple.scheduler.plist
    -rw-------   1 501  20  -              63 Jan 20 20:36 com.apple.screensaver.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:36 com.apple.screensaver.plist.lockfile
    -rw-------   1 501  20  -           10038 Jan 25 17:47 com.apple.sidebarlists.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:38 com.apple.sidebarlists.plist.lockfile
    -rw-------   1 501  20  -              54 Jan 20 20:37 com.apple.spaces.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:37 com.apple.spaces.plist.lockfile
    -rw-------   1 501  20  -             194 Jan 21 23:32 com.apple.storeagent.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 21 23:32 com.apple.storeagent.plist.lockfile
    -rw-------   1 501  20  -             127 Jan 20 20:37 com.apple.symbolichotkeys.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:37 com.apple.symbolichotkeys.plist.lockfile
    -rwx------   1 501  20  -               0 Jan 20 20:37 com.apple.syncserver.plist.lockfile
    -rw-------   1 501  20  -             347 Jan 25 16:10 com.apple.systempreferences.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:37 com.apple.systempreferences.plist.lockfile
    -rw-------   1 501  20  -              82 Jan 25 17:47 com.apple.systemuiserver.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:37 com.apple.systemuiserver.plist.lockfile
    -rw-------   1 501  20  -             585 Jan 20 20:39 com.apple.ubd.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:38 com.apple.ubd.plist.lockfile
    -rw-------   1 501  20  -             370 Jan 20 20:37 com.apple.universalaccess.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:36 com.apple.universalaccess.plist.lockfile
    -rw-------   1 501  20  -           11908 Jan 25 13:21 com.microsoft.Word.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 24 13:35 com.microsoft.Word.plist.lockfile
    -rw-------   1 501  20  -            1461 Jan 25 13:42 com.microsoft.autoupdate2.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 24 13:30 com.microsoft.autoupdate2.plist.lockfile
    -rw-------   1 501  20  -              92 Jan 24 13:39 com.microsoft.error_reporting.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 24 13:39 com.microsoft.error_reporting.plist.lockfile
    -rw-------   1 501  20  -          163200 Jan 25 13:21 com.microsoft.office.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 24 13:39 com.microsoft.office.plist.lockfile
    -rw-------   1 501  20  -              81 Jan 24 13:34 com.microsoft.office.setupassistant.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 24 13:34 com.microsoft.office.setupassistant.plist.lockfile
    -rw-------   1 501  20  -              81 Jan 24 13:39 com.microsoft.outlook.database_daemon.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 24 13:39 com.microsoft.outlook.database_daemon.plist.lockfile
    -rw-------   1 501  20  -              59 Jan 24 13:34 com.microsoft.outlook.office_reminders.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 24 13:34 com.microsoft.outlook.office_reminders.plist.lockfile
    -rw-------@  1 501  20  -             151 Jan 24 22:03 com.microsoft.silverlight.plist
              com.apple.quarantine              59
    -rwxr-xr-x@  1 501  20  -               0 Jan 24 22:03 com.microsoft.silverlight.plist.lockfile
              com.apple.quarantine              59
    -rw-------   1 0    20  -             109 Jan 22 01:13 com.solidstatenetworks.awkhost.plist
    -rwxrwxrwx   1 0    20  -               0 Jan 22 01:10 com.solidstatenetworks.awkhost.plist.lockfile
    -rw-------   1 501  20  -             562 Jan 21 00:02 loginwindow.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:37 loginwindow.plist.lockfile
    -rw-------   1 501  20  -             122 Jan 25 17:47 pbs.plist
    -rwxr-xr-x   1 501  20  -               0 Jan 20 20:37 pbs.plist.lockfile
    One final note - when the system spontaneously restarts, it doesn't properly shutdown as it would if I initiated a restart, it just suddenly dies, black screen, and then I hear the startup tone and it begins to restart.
    Obviously this is an older machine and I've gotten a lot of good use out of it, but I still need it and don't have the budget right now to replace it so any help you can offer would be much appreciated.  I'm pretty much stymied.
    Please let me know if anything is missing / unclear!

  • How do I just remove the current update to 3.6.12 and go back to an earlier version as I can not take the continual freeze ups ever few mins.? If this continues I will remove Firefox totally and switch to another browser I can not take this anymore.

    I can NOT take the continual freeze ups of my entire browser even worse when updating a page let alone just opening email. I closed the browser and have had to use even just microsoft or Google since this Firefox has gotten so horrible...
    I clear my history and my cache so many times a day I can not keep track anymore and that is insane to have to do it as many times as I am even worse that it does not help in the least!
    I have used Firefox for years now but if I have to remove it and switch to a different one by the days end I will and I will post in Facebook to all my friends who I had switch to Firefox what and why though some have already just switched to other browsers.

    First, that cannot be an iBook G4 as that machine cannot run Snow Leopard let alone Mountain Lion.  To run Snow Leopard it has to be an Intel processor, not a G4.  What does it show as the Model Identifier in About This Mac, More Info, System Report, Hardware, Model Identifier?
    Second, if you have erased the hard drive there should not be remnants of any prior content.  Even though Disk Warrior is saying nothing is wrong with the hard drive, it sounds as though there are problems.  You may want to consider simply replacing the hard drive so there are no questions about faults.  A good source is OWC, http://www.macsales.com where they also have on-line videos showing how to do the replacement.
    Third, you could also try again to restart using the Snow Leopard DVD/CD and use Disk Utility on that install disk to erase again, and do it a couple times, then try to install.  If it continues to refuse, then it sounds as though there is a fault with the hard drive.

  • Macbook Pro crashes intermittently and freeze!!!

    I bought my macbook pro 07 august
    my macbook pro crashes intermittently, sometimes a a couple of minutes or a few hours. when it crashes, everything freeze and have to press the power button in order to turn it off. tried changing RAM, but it will crash.
    Already sent to Apple service centre twice!!!! Run EVERY HARDWARE AND SOFTWARE TEST! The technician said my macbook pro is FINE!?
    what's going on?
    I'M REALLY DISAPPOINTED!!!

    Suggest you try the following
    1. Insert Leopard Install DVD
    2. Shut down
    3. Reboot holding down the "C" on your keyboard
    4. Click on "English" (assuming that's your language on the computer)
    5. Find "Dick Utility" on the drop down menu at the top of the screen
    6. Select your drive
    7. Run "Repair Disk" (permission repair can be run from your hard drive without booting to the DVD)
    8. Chances are you're crashing because of an incorrect file/folder count (miss-matched). Disk Utility (from the DVD) will repair this. Continuous freeze-ups are probably from this incorrect count. Unless it's repaired, you'll keep crashing. This repair will keep you running until you figure out the cause. I have a similar problem with sleep/wake. At least this keeps me running for a fair amount of time. I've been trying to figure out the cause (unsuccessfully, as yet).

  • K8n neo platinum restarts or freezes :(

    ok, hopefully you guys can help me, you seem to be pretty good at helping poeple on this forum.  i want to say first that i have gone through this forum countless times during my time with this motherboard.  I've searched and read alot on this problem, but i need help diagnosing my computer.  My problem is this.  I've had this computer for a little over a year, and it's ran fine up until about 2 months ago.  I had a problem where i went to turn it on and it started but then shut off after about 4 seconds.  i then had to flip the switch onthe psu for another chance.  Then it worked, and worked for about a month without ever sseeing this happen again in that time.  then recently it happend again only this time it never started up.  eventually it would sometimes turn on and stay on, but wouldn't boot.  i would have to use the psu to turn it off.  i tried then the cmos and battery to no help.  I rma'ed the board and when i recieved the new one i put it in.  Now, my computer works as far as booting and everything. Everyting installed fine as far as os and drivers, games, ect.. Only it restarts or freezes randamly.  I say that cause it doesn't necissarly mean when playing games or intense programs.  it happend while i was typing this 2 times for example.  I've done things like checked temps on cpu which show in the 30s idle.  i've ran virus and spyware programs.  I've flashed bios back to 1.4 which is what i had before and worked fine sept the temps readings, which i didn't mind.  i flashed because i thought maybe 1.7 was my problem. I've also, what's making this hard to tell for me, ran stuff like 3dmark 05 without a crash, or full rounds of games fine.  But other times durijng a game or just a webpage it'll crash.  What i need is help finding the component that is causing this problem.  I'm not sure what tests to use, but will try anything and tell yous results.  I can buy a new piece to replace something, or rma something possibly, but i'd rather not just buy peices without any reason.  Any help would be appreciated greatly.  My build is
    amd athlon 64 3400+
    Ati radeon x800pro
    ocz pc3200 400mhz ddram 1024mb
    msi k8n neo platinum 1.4
    wd 10,000 rpm 8mb ws740gd
    sound blaster audigy 2
    antec neo power 480w

    ok, first, thanks for being patient with me richard and for taking time to help 
    2 things before the list.  1: other lan is in there cause i originally a year ago had trouble using the onboard one and there was a brand new lan card a friend had laying around.  Then recently i was able to use the onboard to connect to net and the lan card to allow my girlfriend to go online through me on her laptop. 
    2.  i just noticed in my computer it's showing i have a floppy drive, which i don't, but i suspect this is from the other night the cmos error and it reset my bios i think, so i just have to redue that. 
    interrupt request:
    (isa)
          0 system timer
          1  standard 101\102 key or microsof natural ps/2 keyboard
          4 communications port (com1)
          6 standard floppy disk controller
          8 system cmos\real time clock
          9 microsof acpi-compliant system
         12 ps\2 compatible mouse
         13 numeric data processor
    (pci)
          5 nvidia nforce pci system management
         14 nvidia nforce 3 250 parallel ata controller (v2.6)
         15  nvidia nforce 3 250 parallel ata controller (v2.6)
         16  radeon x800 pro
         19 linksys lne100tx fast ethernet adapter(lne100tx v4)     
         19 via ohci complaint ieee 1394 host controller
         20 nvidia nforce 3 250 serial ata controller (v2.6)
         20 standard enhanced pci to usb host controller
         21 nvidia network bus enumerator
         21 nvidia nforce3 250 serial ata controller (v2.6)
         22 standard openhcd usb host controller
         23 standard openhcd usb host controller
    i should say also, if this shows my drivers are not updated, i didn't because i never did before and it worked fine for a year, and i'm one of those that has the motto "if your computer is fine, don't tweak or upgrade stuff, don't touch or do anything"

  • Firefox crashes or just freezes and each time I close it, I have to type all the websites again - it does not memorize them as the previous version did?

    The latest version of Firefox looks great, but some new problems began appearing:
    -sometimes it crashes or just freezes and nothing can be done, it just says Not Responding
    -each time I close all the tabs I always put - Save option so that next time all the tabs are there, but with the new version I never get all the tabs from the previous session, but only the blank or home page?

    Restart your computer and try again.
    Double check your AppleMenu()>System Preferences>Trackpad
    for all custom settings here.

  • My screen continually freezes up.  I've tried closing all apps that are openfreezby double clicking on the home button and closing them. I have held down on the home button and start button simultaneously and it still freezes. Can someone out the help me?

    MY screen continually freezes up. I've tried closing all apps that are open and have held down the home button and start button simultaneously but neither helped. Can someone out there help me?

    Well the next couple of things to try would be to reset all settings, and if that doesn't help, it's probably time to restore the iOS software.
    Settings>General>Reset>Reset all settings. That will take all settings on the iPad back to factory defaults. It will not delete anything and you will not lose any data, but you will have to enter all settings again ...WiFi passwords, enable Siri, select your wallpaper, adjust brightness, turn on location services and set privacy settings, etc, etc.
    You can read about restoring the software here.
    iTunes: Restoring iOS software - Support - Apple
    Should you decide to restore the iOS, it is extremely important that you back up first so that you can restore from the backup and then sync with iTunes afterward in order to restore all content back to the iPad. It is all covered in the kb article.
    If you do not sync with iTunes, then I assume that you backup with iCloud. In that case you can erase the device in Settings>General>Reset>Erase all content and settings. Once again, backing up with I loud is I,operative before you do this so that you can restore from the iCloud backup after you erase the iPad and start over again with activation.
    You should read this first before you restore from either backup.
    How to backup and restore from a backup
    http://support.apple.com/kb/HT1766
    This is a must read before you erase the iPad should you decide to go that route.
    iOS: Understanding 'Erase All Content and Settings' - Support - Apple

  • My safari keeps crashing and/or freezing!

    I have updated all my software but my Safari keeps crashing and/or freezing, so I have to force quit it. I don't know why it keeps doing this! Maybe I should start using a different internet browser? Help!

    If Safari has just crashed, press the Report button on the CrashReporter dialog box to view the crash  information.
    Copy/paste the entire contents of the Crash Reporter window into your reply here.
    If the crash report dialog does not appear or the crash is hard to reproduce, crash logs can be retrieved from the ~/Library/Logs/CrashReporter> folder.
    Post  a crash report so we can try and help you.

  • MacBook Pro continually freezes

    Hi,
    For the last month or so, my laptop has been continually freezing at random instances. Upon freezing, all applications become inaccessible and the force quit does not work, thus I have to switch of the laptop manually via the power button.
    From looking around this forum I have seen similar issues followed by requests for a screenshot of the Console at the time of freezing. Here is mine: http://oi41.tinypic.com/2mfkdjm.jpg
    It appears that Sophos may be causing the problem. I therefore uninstalled the app, but there is still a Sophos icon in the menu bar. How do I remove this and should this not have gone when the app was uninstalled?
    Thanks!

    Welcome to Apple Support Communities
    You didn't uninstall Sophos properly. Install it again and follow the proper steps to uninstall the application > http://www.sophos.com/es-es/support/knowledgebase/119182.aspx
    OS X has got its own security systems, so you don't need any antivirus. See > http://www.thesafemac.com/mmg

  • Since updating to Firefox 3.6 it is continually freezing on me - help before I go back to IE

    Firefox takes ages to open with the start page and when it does it continually freezes on me. I type and it stops so I continue typing and eventually it catches up with me! I try to open a bookmark and again it takes ages or I get a message on the top bar saying 'NOT RESPONDING'
    . My mouse does not move around the page smoothly and sometimes the pages jumpes to a different area.

    Hello.
    It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
    Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
    If you need support for one of your add-ons, you'll have to contact its author.
    If the problem is not disappears when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.

  • OBIEE11.1.1.6 Sawserver Crashs & Restart issue

    Hi All,
    The sawserver of obiee11.1.1.6 is getting crashed & restarts , with below OS-Application logs , please do help me.
    This is happening even when no user accessing the system.
    Faulting application name: sawserver.exe, version: 11.1.1.6, time stamp: 0x4f04cf3e
    Faulting module name: samemoryallocator864.dll, version: 0.0.0.0, time stamp: 0x4ef10c75
    Exception code: 0xc0000005
    Fault offset: 0x0000000000004a2d
    Faulting process id: 0x143c
    Faulting application start time: 0x01cdcd55909c1936
    Faulting application path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\sawserver.exe
    Faulting module path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\samemoryallocator864.dll
    Report Id: 871b1fa1-395b-11e2-968f-782bcb5eddad
    Faulting application name: sawserver.exe, version: 11.1.1.6, time stamp: 0x4f04cf3e
    Faulting module name: samemoryallocator864.dll, version: 0.0.0.0, time stamp: 0x4ef10c75
    Exception code: 0xc0000005
    Fault offset: 0x0000000000004a2d
    Faulting process id: 0x16fc
    Faulting application start time: 0x01cdcd03c297dc6c
    Faulting application path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\sawserver.exe
    Faulting module path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\samemoryallocator864.dll
    Faulting application name: sawserver.exe, version: 11.1.1.6, time stamp: 0x4f04cf3e
    Faulting module name: sawlayoutbuilder643r.dll, version: 0.0.0.0, time stamp: 0x4f04b598
    Exception code: 0xc0000005
    Fault offset: 0x000000000001c1f0
    Faulting process id: 0x1f28
    Faulting application start time: 0x01cdccfbb7390d3a
    Faulting application path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\sawserver.exe
    Faulting module path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\sawlayoutbuilder643r.dll
    Faulting application name: sawserver.exe, version: 11.1.1.6, time stamp: 0x4f04cf3e
    Faulting module name: sawhttp643r.dll, version: 11.1.1.6, time stamp: 0x4f04a7b7
    Exception code: 0xc0000005
    Fault offset: 0x0000000000003fe0
    Faulting process id: 0x2238
    Faulting application start time: 0x01cdccf66076264a
    Faulting application path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\sawserver.exe
    Faulting module path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\sawhttp643r.dll
    Faulting application name: sawserver.exe, version: 11.1.1.6, time stamp: 0x4f04cf3e
    Faulting module name: sawhttp643r.dll, version: 11.1.1.6, time stamp: 0x4f04a7b7
    Exception code: 0xc0000005
    Fault offset: 0x0000000000003fe0
    Faulting process id: 0xda4
    Faulting application start time: 0x01cdcce267ee5cfc
    Faulting application path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\sawserver.exe
    Faulting module path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\sawhttp643r.dll
    Faulting application name: sawserver.exe, version: 11.1.1.6, time stamp: 0x4f04cf3e
    Faulting module name: samemoryallocator864.dll, version: 0.0.0.0, time stamp: 0x4ef10c75
    Exception code: 0xc0000005
    Fault offset: 0x0000000000004a2d
    Faulting process id: 0x15f4
    Faulting application start time: 0x01cdccda41446083
    Faulting application path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\sawserver.exe
    Faulting module path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\samemoryallocator864.dll
    Faulting application name: sawserver.exe, version: 11.1.1.6, time stamp: 0x4f04cf3e
    Faulting module name: samemoryallocator864.dll, version: 0.0.0.0, time stamp: 0x4ef10c75
    Exception code: 0xc0000005
    Fault offset: 0x0000000000004a2d
    Faulting process id: 0xad0
    Faulting application start time: 0x01cdccd16d22302c
    Faulting application path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\sawserver.exe
    Faulting module path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\samemoryallocator864.dll
    Faulting application name: sawserver.exe, version: 11.1.1.6, time stamp: 0x4f04cf3e
    Faulting module name: sawformatengine643r.dll, version: 0.0.0.0, time stamp: 0x4f04b495
    Exception code: 0xc0000005
    Fault offset: 0x000000000000fd01
    Faulting process id: 0x271c
    Faulting application start time: 0x01cdcccb91f2c04d
    Faulting application path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\sawserver.exe
    Faulting module path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\sawformatengine643r.dll
    Faulting application name: sawserver.exe, version: 11.1.1.6, time stamp: 0x4f04cf3e
    Faulting module name: nqutilitygeneric64.dll, version: 0.0.0.0, time stamp: 0x4f050858
    Exception code: 0xc0000005
    Fault offset: 0x0000000000001602
    Faulting process id: 0x2210
    Faulting application start time: 0x01cdcc96f63fae17
    Faulting application path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\sawserver.exe
    Faulting module path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\server\bin\nqutilitygeneric64.dll
    Report Id: dd9d4091-389c-11e2-968f-782bcb5eddad
    Thanks,
    Kumar.

    I'm not sure how it fits in your issues but check this
    Pivot Table Crashes in OBI EE 11.1.1.5.0 BP 2 when applying the 'After' Aggregation Sum [ID 1463152.1]
    As per this doc Solution is:
    Applying the Patch 13969710 on top of 11.1.1.5.0 BP2 resolved this reported behaviour
    Let us know updates if helps pls mark

  • After installing Adobe Reader 8.1.2 system restarts and freezes

    After installing Adobe Reader 8.1.2 system restarts and freezes (hangs, locks up)
    I have Windows XP SP2, plenty of spare disk space and Adobe Reader 8.1.1.
    The 8.1.2 Reader appeared to install OK and asked for the system to be restarted. When I accepted this it shut down and rebooted as expected,
    but just before it was fully restarted it froze and I could do nothing.
    I pressed the power switch and tried again but the same thing happened again.
    To get back to a usable system I had to boot in safe mode and go back to a restore point.
    I don't know if this is relevent but it stopped just before Nortom firewall usually starts.
    I am keen to install the new version because of the security fixes.
    Can anyone help?
    Thanks in anticipation

    The link to the Reader forum is at the top of this forum.

  • I have just got an iMac 21" and it continuously freezes when it goes to sleep and also when the internet is trying to load, i have tried three different browsers but it still does it (safari, google chrome and firefox), does anyone know what is wrong?

    I have just got an iMac 21" and it continuously freezes when it goes to sleep and also when the internet is trying to load, i have tried three different browsers but it still does it (safari, google chrome and firefox), does anyone know what is wrong?

    To fix the freezing when sleeping problem go to System Preferences>Energy Saver and set 'Computer Sleep' to 'Never'. It seems there is a problem for some with Bluetooth failing to wake after sleep. This fixes it 100% for me and many others on here, until Apple issue a software update to address it.
    Not sure what to suggest on the internet problem. I assume you are connected and receive and send emails OK.
    Edit: To try to troubleshoot the internet issue maybe try turning the Firewall off: System Preferences>Security & Privacy>Firewall tab.

  • Trying to download new STORM device software 4.7- continually freezes!

    Can someone please help me- I am attempting to download new device software version 4.7- it continually freezes on Task 2 (of 11) at module 271 (of 301)... this is extremely frustrating. Thanks

    Hi and Welcome to the Forums!
    Are you attempting the OTA update? If so, your device may be low on AppMemory space. Before attempting again, first do this to fee up as much memory space as possible:
    With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
    If that does not help, then you should try a tethered update. From the PC that has been configured for DTM for your BB, go to your carriers download site and obtain the instructions and download file:
    http://na.blackberry.com/eng/support/downloads/download_sites.jsp
    No matter what, you should do a complete manual backup via DTM before starting an update process, just in case...
    Hope that helps!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • My iphone 5 crashes (restarts) automatically after updating to ios 7.1 anyboday facing same issues ? Need help !!!!

    my iphone 5 crashes (restarts) automatically after updating to ios 7.1 anyboday facing same issues ? Need help !!!!

    I am having the same issues--just got off phone with customer service rep--was told that my phone is in recoveyr mode and that I would have to restore it, however, the only things that would be restored would be from my last backup which was in November 2013!  I was also told that apple users should not update as soon as the update is available (so why are they sending it to us if they're not sure that there will be any problems!!!).  I can't restore now since I am in work--will do it when I go home tonight.  In the meantime, I am without a working iphone for the day!  This is horrible--I see I'm not the only one who has experienced this!

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