Create BW activity (trans crmd_order) - Actual date not populated

Hi,
I am new to CRM, any advice is appreciated.
We are creating a BW Activity. On the initial screen there are 2 drop downs on 'Dates' i.e. 'Planned' and 'Actual'. When selecting 'Planned' the default dates and times, set up in config, appear (these are current date and time). However, with 'Actual' no dates or times appear yet the config is the same as for 'Planned'.
Regards,
Warren.

Hi Boris,
Have you check if there is certain Rule set on Actual Date (in date profile
configuration - SPRO) ? try to remove the rule.
If there is no rule, that means, this process done by standard SAP mechanism.
There are several ways to trick this, one is use Action Profile with Action Definition
where schedule and start condition => User status = Completed. The action then
call method which replacing actual date with current (or whatever date you want).
The other way is still using Date Rule, for this you need to define on how this
Actual date should be produced the date (may be from creation date, or any logic)
hope this helps.
Gun.

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Create BW activity (trans crmd_order) - Actual date not populated

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