CreatePDF Plug-in Not Loaded

When I downloaded Acrobat XI Pro, it appears that the CreatePDF feature was certified for the product, but not loaded.
I was under the impression that it was a part of the download, and now need to load the plug-in. I am unaware as to how to obtain the plug-in and load it to complete the downloaded version of the Acrobat software.
Any assistance would be greatly appreciated.
Thank you.

You did not state the program, but I would guess OFFICE 2013. To get AA XI to work with OFFICE 2013 you have to do the updates (2013 came out AFTER XI). That may solve your problem. You may also have to go to the options in your office product and enable the addin. It would have been useful to know your version of OFFICE (assume that is what you are talking about) and the OS. There may be issue of incompatibilities that are related to these versions.

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I have resolved the issue by entering the LDAP Server directly instead of using LDAP from DHCP.
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