Creating a template for after the fact tickets

Hi,I'm pretty new to spiceworks and I'm looking to solve something and I can't find a solution in the community site. I'd like to make an easy form so that my IT Staff can quickly log "drive by" events. For example, when you're walking to get coffee and the VP of Sales takes up 30 minutes of your time with a random support request.Right now I'm asking the team to create the ticket and assign it to themselves. Then go to the ticket in a second step to add notes about the completion of the ticket and add the time. Ideally I'd like for all that to be a single step.So I'd like a very easy 1 step process for anybody on my team to:Create a ticketAssign it to themselvesassign Labor Time to the ticket (15m, 30m, whatever)add an internal noteand close the ticket
It would be very handy if all that could be done in a single step. Can anybody point...
This topic first appeared in the Spiceworks Community

> I've never used DW templates, nor know where to start.
Then by all means, spend lots of time reading DW's F1 Help
about Templates
and how to use them. Going into this without that knowledge
is asking for
big trouble.
> AND will using a template for my menu still give me
spiderable menu links
> for
> my SEO?
DW's Template markup is contained in ordinary HTML comments
and cannot
interfere with the exposure of your page's contents to search
engines.
Provided you use good methods to create your menus, their
visibility will
not be affected by using Templates.
Now - do you have your menu already built? Can you post a
link to a page
bearing it?
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
==================
"mlmoore" <[email protected]> wrote in
message
news:geskfe$ept$[email protected]..
> Hi again,
>
> I think "templates" has won as my best choice for
creating a left nav bar
> menu
> that can update itself across all my webpages.
>
> Now, I have my site up already, and it is not templated.
Can anyone offer
> advice on how I should proceed? I've never used DW
templates, nor know
> where
> to start. I've reviewed the help manual some, and am
confused by what to
> do
> and where to start, and was hoping you might have a
quick explanation of
> the
> route I should take.
>
> Basically, any shortcuts you can help me with, or point
me in the right
> direction on how to create this quickly, knowing this is
for a left nav
> bar
> menu - I would most appreciate your feedback.
>
> AND will using a template for my menu still give me
spiderable menu links
> for
> my SEO?
>
> THANK YOU AGAIN!!
> Michelle
>

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    This is just one of the FAQs included in the iChat AV Frequently Asked Questions (FAQ) folder at the top of iChat AV Discussions.
    You can also check the iSight Tips and FAQ. There, among other things, you will find Some Applications you can use with iSight if you are interested in adding other software for your iSight.
    b OR
    see Defcom's response in msg # 1 at your other post of this same question at installing ichat after the fact. (In the future, please save both us and you some time. No need to multi-post.)

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