Creating desktop buddy

Hi,
I need some help regarding a requirement i have.
We have a application with call logging system , and send notifications of the problem calls to the customer by email when the status changes or any update happen.
What we need is kind of desktop Buddy which will allways sit on the clients machine and keeps a track of all the problem calls created by that particular user. Whenever any update happen to the call logged the buddy will pop up and provide link to the user to log on to the application.
let us discuss how we can achive this using Java.

Hi,
I need some help regarding a requirement i have.
We have a application with call logging system , and send notifications of the problem calls to the customer by email when the status changes or any update happen.
What we need is kind of desktop Buddy which will allways sit on the clients machine and keeps a track of all the problem calls created by that particular user. Whenever any update happen to the call logged the buddy will pop up and provide link to the user to log on to the application.
let us discuss how we can achive this using Java.

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