Creating New Folders using Windows Explorer is very slow
Hi,
We have a SharePoint 2013 environment upgraded from SharePoint 2010. When working with Windows Explorer, users are able to navigate the folders normally without any issues. However, if a user tries to create a new folder from inside Windows Explorer, the
process takes up to 30 seconds to complete and most of the time through the process the window shows "Not Responding". However, after that the folder is created normally. We did not face this issue in the previous SharePoint 2010 environment.
I have tried the various suggested solutions online like disabling "Automatically detect settings" in IE but that did not fix the issue.
Our environment is SharePoint 2013 with Windows Server 2012 R2. Our users are using IE9.
Any idea what might be causing the problem?
Thank you.
Hi,
Please test the issue on more client PC and see if it is a client performance issue.
If you create new Folder via Windows Explorer on a SharePoint server, does the issue still occur?
Is there load balance deployed in your envrionment?
Does the issue occur if you map a network drive to a SharePoint library per the steps in the article below, then create a new folder:
https://support.microsoft.com/kb/2616712?wa=wsignin1.0
Regards,
Rebecca Tu
TechNet Community Support
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Thanks so much for any help you can offer.Hello FJasmine, no, it is not related the firefox update with that.
see : [http://answers.microsoft.com/en-us/windows/forum/windows_7-files/cant-create-anymore-new-folders-in-windows-7/721a9129-c800-4224-8779-805dd6dfb80e Can't create anymore New Folders in Windows 7]
[http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/97de8a2a-12f2-4381-a409-a78f4ae551cf/ Cannot create new folder in Windows 7]
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Greetings..
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D.
Edit: the funny thing is the icon for the new mailboxes is a folder, go figure.
Message was edited by: D. Fraser
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