Creative Labs - Model Number VF0260 - Assistance please.

I no longer possess the CD's to install the Webcamera, however I -have- downloaded the driver, it then requests for me to plug in the Webcam even when it is plugged in, I dont know if this is a fault with the camera itself or the Software, I've tried plugging it into every USB slot, The Computer picks up new hardware but is unable to install it, So I guess my question is, how do I progress from this point?

Hi Feno12,
If you have not already, please get in touch with Support so that they can help you.

Similar Messages

  • CREATIVE LABS READ THIS MICROPHONE ISSUE PLEASE!!!

    i am having the exact same problem and i'm no compu-dummy .. this soundblaster li've 24-bit card just ruined my studio i have built in my house. i have so much equipment and i can't do anything with it because of this card i just bought. i really want it to work so bad but i cannot find the solution to my problem anywhere. i have researched high and low. i have read countless.. and by countless i mean hundreds upon hundreds of forum posts on the google boards, the creative boards, music boards, internet media boards, and boards that don't even have a purpose.. of thousands of people complaining that their soundblaster li've cards WILL NOT RECORD.
    to be more specific, the card plays audio fine. plug an /8" speaker cord into the audio out.. and sound comes out of the speaker. plug a mic (and i've tried 4 different mics) <EM>directly</EM> into the mic in or line in, and you get a flat-line in windows sound recorder (as well as 4 or 5 more sophisticated programs i've tried).
    my system is very comparable to the systems of most people having this problem: windows XP, P4 w/ HT, former sound usage (in my case onboard.. and yes, i've disabled my onboard in the BIOS), 52mb DDRam, fx 5900 video card w/ 28 mb, DirectX 9.0, Microsoft Service Pack , and a nice little useless at the moment CreativeLabs Li've! 24-bit soundcard.
    every posting (if it has a response) is receiving the same responses that we've <EM>all </EM>tried: is input set to mic? is your mic input turned up? are there audio device conflicts in device manager? have you tried reinstalling? have you tried a different mic? is your computer turned on?
    myself and countless others have double checked and triple checked all of these.. it is not the obvious but it is definatly a problem if more than a handful of people are experiencing it. i tried the creative tech support number.. the rep's only idea was to return my card for a new one.. i'm sorry, i don't think it's the card.. because there is <EM>also</EM> a few thousand people that the card <EM>does </EM>work for, while at the same time mine doesn't as well as a few thousand others.. i'm not going to waste my time hiking back to Best Buy because that simply isn't the problem.. it's too common of a problem, but it is a problem that i <EM>have not </EM>seen addressed by Creative in all of my searching.
    is there <EM>anybody </EM>out there who has a clue what could possibly be causing this. please don't let this be yet another posting that gets response saying.. "duuuuh.. ummm... did you press record on sound recorder?" and then the post dies out and falls into the oblivion of other posts just like it.
    please for god's sake is there a moderator or an executi've or a janitor at Creative Labs who knows the solution? because please, post it so i can create a few hundred websites linking directly to it ending the suffering of budding musicians and gamers such as myself.
    please, help.. i will be monitoring this post for <EM>any </EM>response. if any further information is needed, it will be posted. if you want to know the serial number of my mouse.. i will post it.. if you want to know the name i intend to give to my first born.. i will post it.. just please.. help
    p.s. i registered my CreativeLabs soundcard today ( day after purchase) .. therefore i am special
    p.s.s. i kick ass at music writing.. check me out http://www.internetdj.com/collapse (the comedy section is especially good :P) AND ALSO THE REASON I NEED MY RECORDING FIXED!!!

    <EM><FONT face="Courier New" size=2>"PS: In the future please remove advisor name before posting email from Creative on the forums."</EM>
    Thank you for your input, Jason.
    Here is my latest e-mail from Creative who still doesn't seem to understand that we've tried the obvious.
    <FONT face="Courier New">Dear Customer,Thank you for your reply. It seems like the recording source has notbeen configured. Let us try this: Go to Start, Programs, Accessories,Entertainment, Volume Control. Click on Options, Properties, Recordingand check the Microphone box. Check the box Microphone to select it. Then open your recording program and select the recording source. Try torecord and see how it works.For faster service please reply with previous correspondence whenreplying to this email.Best Regards,VERY FRIENDLY CREATIVE TECH WHO'S NAME WILL NOT BE SHARED WITH ANYBODY (438)Technical SupportCreative Labs Americas"Get Creative"
    Hopefully this will help some of you, I have actually found the solution to my own problem, though it is a little twisted and doesn't seem to apply to other's scenarios. Here's what I did.
    ) Completely removed all Creative software/drivers
    2) Flashed my BIOS. I don't think it needed to be flashed, just resetted. But I flashed it anyway.
    3) Rebooted and installed only the Creative drivers and required software (none of the little extras like mixer or CD-Burner or any of that.. just the diagnostics tool and whatnot)
    4) Plugged my mic into Line-In (the blue /8" jack on the far right on my model), selected mic (not line-in) as the recording source.
    Voila!! I'm getting crystal-clear recordings and sound! I kind of wish Creative had helped me along with this instead of sending me emails suggesting procedures i <EM>specifically </EM>stated I had already tried. But you can't have everything. A nice piece of hardware <EM>and </EM>good customer service is a little much to ask for.
    As a whole. I give Creatives help in this matter a 4 out of 0. And all 4 points are awarded solely because response times from my e-mail were quite satisfactory. It just would have been nice if they had researched my problem a little more instead of assuming I was having the same problem as compu-clue-less idiots.
    I will continue to monitor this forum for a while and will be glad to offer any knowledge I have gained through this past week of hell to anyone who is still having problems after trying the steps mentioned in the techs emails, and the steps I took myself.
    Best Regards!
    http://www.internetdj.com/collapse

  • Audigy Sound Blaster model number SB0240 HELP PLEASE

    hello, my Toshiba laptop died a few weeks ago, so i borrowed my brothers desktop. well i had to format and do not have any of the drivers for the computer.
    i went to the support center and found my card by the model number, but the link to my specific driver was no longer found.
    a link to my card's driver would be more than appreciated.
    please help
    !!! >_<

    dkeedy,
    The SB0240 is an? Audigy 2 or Audigy 2 Platinum. Some variants, such as SB0249 and SB0245 are OEM, meaning that they came with the computer, and the commercial software might not work with them.

  • Creative's model numb

    I remember there was a post once, where Jason-CL said that the model number printed on the board is more general and there was a sticker where it said the actual model number.
    So I have my board, which is the bulk version of the Audigy 2 ZS to see if there is indeed any difference between it and the retail models. Back on the sticker it still says SB0350 as model number, the same printed on the board. The Serial Number is: MSSB035047900802T. I also checked the DACs, and found two types: a Cirrus Logic CS4382-KQ 8-channel 24-bit 4SNR CODEC and a 2-channel Sigmatel AC9750, which has a SNR of only 89dB and a resolution of 20-bits.
    Is this configuration the same as the retail model? And what is the purpose of the cheap 2nd DAC?

    alexs3d2 wrote:
    I remember there was a post once, where Jason-CL said that the model number printed on the board is more general and there was a sticker where it said the actual model number.So I have my board, which is the bulk version of the Audigy 2 ZS to see if there is indeed any difference between it and the retail models. Back on the sticker it still says SB0350 as model number, the same printed on the board. The Serial Number is: MSSB035047900802T. I also checked the DACs, and found two types: a Cirrus Logic CS4382-KQ 8-channel 24-bit 4SNR CODEC and a 2-channel Sigmatel AC9750, which has a SNR of only 89dB and a resolution of 20-bits. Is this configuration the same as the retail model? And what is the purpose of the cheap 2nd DAC?
    Creative audio products -
    http://dmzweb3.europe.creative.com/wwenglish/general/Products_List_Audio.htm
    The CS4382 is a DAC, 4 dB, 24-bit, 92 kHz, 6- and 8-Channel D/A Converters with DSD
    Support and Low-Latency Digital Filtering -
    http://www.cirrus.com/en/products/pro/detail/P083.html
    The SigmaTel AC9750 is Full duplex stereo 8-bit ADC and 20-bit DAC -
    http://www.sigmatel.com/products/stac9750pb.htm
    .jtpMessage Edited by jutapa on 08-6-2005 08:26 AM

  • HT3939 i am trying to find the make/manufacture number on my phone and model number.

    i am trying to find my device manufacture/make on the back of the box and model number, can someone please help

    Well, it sounds as if the manufacturer is Apple. The model number is printed on the back of the box on the label with all the barcodes. It's also in Settings>General>About

  • Need from Qosmio G10-133 the HDD Model Number

    Hi, Does anyone know how i can get the model no of the original toshiba drive that shipped with my qosmio? (it was replaced due to failure)
    If it helps my laptop is a G10 133 - PQG10E-02E00EEN serial no.25013825h
    I have tried tech support to no avail..
    Or does anyone have a G10 133 that has its original 80gig hard drive in that they could tell me what the model number is..please!!
    Reason being i have the original plattens and i need to buy an identical drive to try and salvage some data
    Thanks in advance

    Hi chaps, don't think my post was that clear..
    The original drive that was in my qosmio was replaced under warranty due to failure. Toshiba told me that they would not recover any data that was left on the drive so before sending it in to be replaced i removed the hard drive plattens hoping to retrieve the data later.
    Anyway i wrote the blasted model no of the drive down hoping to get the same drive and replace my plattens in that one just to retrieve the data, unfortunately we moved home in between and i can't find it anywhere!!
    I think my original drive was an MK8032GAX but not 100% sure, Teleplan the repairer have replaced my original drive with a new MK8026GAX.
    If i'm to stand any chance of recovering the data i need to find an identical model hard drive to the original one that was in my laptop.
    Any ideas?

  • Is there any Sound card 5.1 include stereo mix that working with MacBook Air such as Creative Labs SoundBlaster X-Fi Surround 5.1 Pro Entertainment System ? and if there any another sound card can you tell me what is it please ? Thank you.

    Is there any Sound card 5.1 include stereo mix that working with MacBook Air such as Creative Labs SoundBlaster X-Fi Surround 5.1 Pro Entertainment System ? and if there any another sound card can you tell me what is it please ? Thank you.

    Okay, I did my best searching and I couldn't find anything that matched all your descriptors. I did do a search on both decoder numbers. SB0256 returned very little results, but with SB0466, I was able to find this ebay listing:
    http://cgi.ebay.com/ws/eBayISAPI.dll...6_fvi%3D&_rdc=
    This card isn't a Champion like you suggested. And with my complete lack of knowledge, I don't know what I/O dri've bay means. But since it is PCI and the decoder matches the number you gave me, this card should be adequete, right?
    Whether it works or not, my search indicated it might be very hard for me to find that card (or any PCI card for that matter). Everything I saw was out of stock. I know this is a forum for Creative, but are there any other manufacturers that will allow me to accomplish my goal, either with current cards, or discontinued cards? Thanks again
    Oh, and I will vote on that thread. I probably won't wait for them to release the decoder since I need it now, but I still believe Creative should be giving the customer what they want

  • I am trying to find out what the FULL model number is on Satellite Pro L500, please help!

    Hi, I have a Satellite Pro L500, but I am trying to locate the rest of the model number (L500-XXXX.... etc). I have looked on the bottom label, and all it says is Satellite Pro L500 SYSTEM UNIT.
    My part no. is PSLS1A-031002
    My HDD is 500gb
    RAM is 4GB (which I think was upgraded from 2GB)
    Windows 7 Home Premium
    Pentium Dual-Core CPU T440 @2.20GHZ
    If you have any idea what it could be, please help me

    Satellite Pro L500 .. PSLS1A-031002
    Must be this one.
    Satellite Pro L500 (PSLS1A-030002) 
    The original memory is 4 GB.
    This site is for US computers. The drivers and utilities for that Australian model are here.
    -Jerry

  • To Creative Labs: Please design a soundcard with (IFX)Insert Effects and Flash Memory ch

    To Creative Labs,
    Please in the future?design a soundcard that i can load a lot of (IFX)Insert effects like Reverb, Chorus, Delay, Flanger, Resonance, Equalizer but for every Sound or Soundfont I select in the Contron Panel and also?to memorize these effect settings and?at the end the (MFX)Master Effects,?Compressor and Master Equalizer?effects, like?in KORG Triton synthesizers.
    Also?in that soundcard i want flash memory chips that i can load?Soundfonts and Samples?and after PC restart or Shut Down the sounds will stay in memory of the soundcard and remembered perfectly with the effects settings after Log on back to Windows.
    That capabilities will be so special for musicians?and the sound will be so professional.
    Thank you,
    Thodoris, Greece.
    Message Edited by Thodoris on 2-05-2008 04:25 PM

    I have this problem only when using mic in?ventrilo. If you want to get rid of this problem you need to disable sound enchantements? in sound settings and then its fine, however you lose CMSS-3D with it. But its funny tho, if you disable CMSS-3D in Creative Control Panel you still get this issue, it only works if sound enchantements are disabled in windows sound settings.

  • Trying To Install Creative Labs DigiCam Model# PD1120 To A PC W/Vista

    Hello,
    After installing the software for my Creative Labs DigiCam on my new Windows Vista OS PC I recieved (& continue to receive) a message saying "No application registered for this event". Result from a "solve this problem" search says I need to install CTDrvins.exe.A Google search for "CTDrvins.exe has not produced any satisfactory results.
    Am I going to be able to use this Creative Labs DigiCam w/ my Windows Vista OS PC It worked fine on my old PC which ran w/Windows98. Thanks in advance for any help anyone can offer.

    you get that message because acrobat 8 was made before win 7 existed.  it's not going to correctly identify your os.
    in any case, go here and fix the dll problem, http://helpx.adobe.com/creative-suite/kb/error-file-adobepdf-dll-needed.html

  • Customer Care the Creative Labs way.

    Customer Care the Creative Labs way.The key phrases here are:we appreciate the opportunity to assist you. If you still require assistance, please reply to this email? To cut a long story short..I have a Creative Labs portable MP3 player (a Zen Sleek 20 Gb) which requires a new battery. The machine was bought new, has been well looked after and is otherwise in perfect working order. Although the machine is just 5 years old Creative say they no longer provide any after sales support for it and, although not in so many words, advise me that my only option is to replace it. Dear Marc,
    For this issue, I do apologize but please understand that we no longer have any spare parts for the player like the battery to be able to offer repair serivces.
    We have discontinued manufacturing parts for the player for more than 2
    years now and without parts, we cannot offer any type of repairs.
    If it were available, we would have offered you the repair service in
    the first place. What good would it be for us to decline you of repair
    options.
    Do what you think is right abd proper but like I said and as what my
    colleagues informed you previously, we no longer have any repair options
    for the Zen Sleek player.
    Regards,
    xxxxxxx
    Creative Customer Support Services, Creative Labs
    Thanks for getting back to me so quickly xxxxxxx.
    Creative designed (and sold) the machine with a built-in battery.
    Creative's engineer's and product designer's know that rechargeable
    batteries have a finite and rather short life-span. Much shorter than
    the life span of the Zen Sleek 20 Gb as a whole.
    I am not prepared to throw this machine away and buy a replacement when
    all it needs is a new battery.
    Unless Creative would like this entire correspondence to be posted on
    relevant consumer web sites, such as anythingbutipod.com I suggest you
    get back to me with an appropriate solution.
    kind regards,
    Marc
    Date: Thu, Oct 2009 7:02:38 +0800
    From: [email protected]
    To:
    Subject: RE: CLE - Technical Support Request - (Zen Sleek)
    (KMM9595845I5977L0KM)
    Dear Marc,
    Thank you for getting back to us. I am sorry of what happened.
    With regards to your issue, I am sorry to inform you that as the zen
    Sleek is designed with the built-in battery which cannot be
    replaceable.
    Have a nice day!
    Please retain all the previous correspondence when replying to this
    email.
    Best Regards,
    xxxxxxx
    Creative Customer Support Services
    Creative Labs Europe
    Thanks xxxxxxx,
    In the case of the player in question, I still believe the battery
    needs to be changed. THis is normal given the age of the player and the
    amount of use it has had.
    What are my solutions for achieving this?
    I have always believed that Creative is not the sort of company which
    lets its customers down when it comes to afer sales support.
    As I have said previously, the machine is in perfect condition and is
    only around 5 or 6 years old. It was a very high spec machine when I
    bought it and I have neither the money nor the inclination to change
    it.
    Could you please advise as to how I can replace the battery, and not
    refer me to any other parts of your web site.
    Thanks in advance,
    Date: Thu, Oct 2009 :53:2 +0800
    From: [email protected]
    To:
    Subject: RE: CLE - Technical Support Request - (Zen Sleek)
    (KMM959435I5977L0KM)
    Dear Marc,
    Thank you for getting back to us.
    With regards to your enquiry, you might like to visit our website to view the article.
    Prolonging Battery Life of a Creative Product
    The Link: http://support.creative.com/kb/ShowA....aspx?sid=4672
    Best Regards,
    xxxxxxx
    Creative Customer Support Services
    Creative Labs Europe
    Thanks for your response xxxxxxx,
    What would you suggest? That I throw the machine away and buy a new one?
    This player is still functioning perfectly. It never skips, rarely freezes and is generally in excellent condition.
    All the interfaces, charge leads work perfectly. It deli'vers excellent sound quality.
    As a result of being charged a great number of times, the battery no longer holds as much charge as it did when new. The player's autonomy has decreased sharply as a result and, unless I am able to charge it every 2-3 hours or so, I cannot use it.
    The player is not that old, no more than 5 or 6 years.
    Surely there must be some solution for prolonging its useful life.
    I will leave it with you to make inquiries within the Creative Labs structures.
    Thanks
    Regards,
    Marc
    Date: Tue, 29 Sep 2009 7:34: +0800
    From: [email protected]
    To:
    Subject: Re: CLE - Technical Support Request - (Zen Sleek)
    (KMM958392I5977L0KM)
    Dear Marc,
    Thank you for reaching us at Creative Technical Support; we appreciate
    the opportunity to assist you.
    With regards to your enquiry, I am very sorry but unfortunately,
    we do not have any replacement battery for the ZEN Sleek. Sorry for any
    inconvenience that caused you.
    If you still require assistance, please reply to this email with any previous correspondence to ensure the quickest and most accurate service.
    Best Regards,
    xxxxxxx
    Creative Customer Support Services, Creative Labs Europe
    Subject: CLE - Technical Support Request - (Zen Sleek)
    E-mail Address:
    Self Description: Intermediate PC User
    Region: Europe
    Country: United Kingdom
    Support Inquiry: Other/Not Listed Above
    Product: Zen Sleek
    CCPP Certificate Number:
    Serial Number: 390542004008M
    Purchase Date: Aug/23/2004
    Operating System: OS Independent
    Firmware Version: .00.05
    Creative Model Number:
    Connected To:
    Detailed Problem Description:
    The battery in my Zen Sleek 20 GB MP3 player needs replacing. It is not accessible to the user. What are my options for replacing it's How long will this take? and what is the cost? Many thanks, regards, Marc

    Thanks for taking the time to respond Mike,
    This is an interesting take on the situation.
    I do not consider 5 years as an acceptable life span for a machine which cost close to 200 GBP, was made by a highly reputable manufacturer and has been well looked after. 0 perha
    ps.
    If this is the case, then at the moment of sale the customer should be advised of the limited life span.
    I have not the skills, the material, the time nor the inclanation to take the machine apart myself, even if a suitable new battery could be found.
    I agree with you that the cost of repair is likely to exceed the cost of replacement.
    I shall continue to use the machine for as long as I am able (despite its short autonomy) and will look to Creative's competitors when I eventually replace it.

  • Web Camera Model Number

    Hi, I lost my driver CD for Creative web Camera. I dont know how to get my model number. Can any one please help me get my web cam model number and also the driver. Warm Regards,Hari

    You can use this guide to assist you in finding the model/serial numeber.
    Jason

  • Creative Labs Fatal1ty Professional Series Gaming Headset MkII

    I bought a set of Creative Labs Fatal1ty Professional Series Gaming Headset MkII about a month ago and my son accidentally broke the mic. So I emailed Creative Labs customer service/tech support, not requesting a warranty replacement, but instead offering to pay for a new mic to be sent to me. This is the response I received:
    “From: Creative Americas Customer Support [mailto:[email protected]]
    Sent: Sunday, November 07, 2010 8:57 PM
    To: Jason Alpaugh
    Subject: RE: CLI - Technical Support Request - (Fatal1ty Professional Series Gaming Headset MkII) (KMM21536858I15977L0KM)
    Dear Jason,
    Thank you for your valuable feedback.
    With regards to your issue, I am sorry to inform you that your headset is not covered by our warranty. Since the limited warranty does not apply to damage caused by normal wear and tear, abnormal use or conditions, misuse, neglect, abuse, accident, improper handling or storage, exposure to moisture, unauthorized modifications, alterations, or repairs, improper installation, improper use of any electrical source, undue physical or electrical stress, operator error, non-compliance with instructions or other acts which are not fault of Creative, including damage or loss during shipment.
    Also most of the accessories are packaged together as a complete unit with the product. As such, we are unable to sell the mic to you.
    If you still require assistance, please reply to this email and include any previous correspondence to ensure a quick response.
    Best Regards,
    Becky
    Worldwide Customer Response
    Creative”
    Explain this to me again. Why is it not possible for me to just buy a mic to replace the broken one? I have bought 3 sound cards and three headsets prior to the Fatal1ty MkII’s from Creative Labs and have had nothing but total praise for each of them. I bought my new Fatal1ty MkII’s about a month ago for $80 and now I’m told the only way to get a new mic is to spend another $80 and get another new set. Seriously Cooler Master can send me a nut for a heatsink mounting kit, Corsair can send me a new modular connector for my PSU but you, Creative labs, refuse to help me out with getting a new mic for a very expensive headset and I’M OFFERING TO PAY FOR IT. I live and support my family paycheck to paycheck and cannot afford to shell out another $80 for a new headset, especially when the one I have now works just fine and just needs a mic. If I am forced to buy a new headset, it will not be a Creative Labs headset, which is very unfortunate since I completely love the Fatal1ty MkII’s and already miss them. A response would be greatly appreciated.

    Ok getting irritated now. I get the email ok'ing the replacement for $5 + $5 to ship it and I immediately reply agreeing and asking how I should pay. Then the next email is from your rep is almost a complete contradiction from the previous. I called the support # and was basically told the same thing the last email said and to call back Monday. I 'm not calling back just to get the run-around again so can someone actually help me out with an honest and straight answer. Here's the email thread:
    Dear Jason,
    Thank you for contacting us at Creative Support. We appreciate the opportunity to assist you.
    Jason, the microphone part is still subject for availability. You can call and inquire at the number below:
    Mon-Fri (9AM-6PM Central)
    405-7426622
    If you still require assistance, please reply to this email and include any previous correspondence to ensure a quick response.
    Best Regards,
    Romulus
    Worldwide Customer Response
    Creative
    Original Message Follows:
    Thank you. Definitely fine with it. How do you want me to pay? You would not believe how much I appreciate this.
    Thanks,
    Jason Alpaugh
    -----Original Message-----
    From: Creative Americas Customer Support [mailto:[email protected]]
    Sent: Thursday, November 11, 2010 8:42 PM
    To: Jason Alpaugh
    Subject: Re: So this is the type customer service I get...please respond
    (KMM21551864I15977L0KM)
    Dear Jason,
    Thank you for getting back to us.
    With regards to your email, we can sell an extra mic to you $5 plus
    shipping of $5. Shipping cost inside US only.
    If you are fine with the offer, please inform us as soon as possible.
    If you still require assistance, please reply to this email and include any
    previous correspondence to ensure a quick response.
    Best Regards,
    Isabella
    Worldwide Customer Response
    Creative
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    Original Message Follows:
    I bought a set of Creative Labs Fatal1ty Professional Series Gaming Headset
    MkII about a month ago and my son accidentally broke the mic. So I emailed
    Creative Labs customer service/tech support, not requesting a warranty
    replacement, but instead offering to pay for a new mic to be sent to me.
    This is the response I received:
    ?From: Creative Americas Customer Support
    [mailto:[email protected]]
    Sent: Sunday, November 07, 2010 8:57 PM
    To: Jason Alpaugh
    Subject: RE: CLI - Technical Support Request - (Fatal1ty Professional Series
    Gaming Headset MkII) (KMM21536858I15977L0KM)
    Dear Jason,
    Thank you for your valuable feedback.
    With regards to your issue, I am sorry to inform you that your headset is
    not covered by our warranty. Since the limited warranty does not apply to
    damage caused by normal wear and tear, abnormal use or conditions, misuse,
    neglect, abuse, accident, improper handling or storage, exposure to
    moisture, unauthorized modifications, alterations, or repairs, improper
    installation, improper use of any electrical source, undue physical or
    electrical stress, operator error, non-compliance with instructions or other
    acts which are not fault of Creative, including damage or loss during
    shipment.
    Also most of the accessories are packaged together as a complete unit with
    the product. As such, we are unable to sell the mic to you.
    If you still require assistance, please reply to this email and include any
    previous correspondence to ensure a quick response.
    Best Regards,
    Becky
    Worldwide Customer Response
    Creative?
    Explain this to me again. Why is it not possible for me to just buy a mic
    to replace the broken one? I have bought 3 sound cards and three headsets
    prior to the Fatal1ty MkII?s from Creative Labs and have had nothing but
    total praise for each of them. I bought my new Fatal1ty MkII?s about a
    month ago for $80 and now I?m told the only way to get a new mic is to spend
    another $80 and get another new set. Seriously Cooler Master can send me a
    nut for a heatsink mounting kit, Corsair can send me a new modular connector
    for my PSU but you, Creative labs, refuse to help me out with getting a new
    mic for a very expensive headset and I?M OFFERING TO PAY FOR IT. I live and
    support my family paycheck to paycheck and cannot afford to shell out
    another $80 for a new headset, especially when the one I have now works just
    fine and just needs a mic. If I am forced to buy a new headset, it will not
    be a Creative Labs headset, which is very unfortunate since I completely
    love the Fatal1ty MkII?s and already miss them. A response would be greatly
    appreciated.
    Reguards,
    Jason Alpaugh
    [email protected]

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