Credit and Collections Workshop

Hi:
Just a note that there is a credit and collections [workshop|http://bit.ly/axbHtg] scheduled for this November in Walldorf. There is a plan to offer a similar workshop maybe in December or early next year in North America.
regards,
bill.

The [C&C workshop|http://bit.ly/9iBcEo] has been scheduled for Dec 13-15 in Dallas.
http://www12.sap.com/usa/services/education/tabbedcourse.epx?context=%5B%5B%7CWNACC1%7C%7C3%7C001%7CUS%7C%5D%5D%7C
Edited by: William Eastman on Nov 1, 2010 10:35 PM

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Customer Credit and Collection options

Hello,
There is a "Credit and Collection" section under Customer Account Profile. I want to understand about all the options, another word, how all these options works, specially RISK code , Credit Rating and Credit Clafication....How do they came into picture when we ran credit check processor?
Please advice or help me out to get some doc/link that i can go through.
Thanks

Hello,
Oracle Receivables integrates with Oracle Credit Management to automatically put customers on credit hold, or release customers from credit hold, depending on the outcome of a credit review.
You can reference this documentation for details on the Collectors region and the Credit Classification -
Oracle® Credit Management User Guide Release 12.1 (Part No. E13502-04)
http://docs.oracle.com/cd/E18727_01/doc.121/e13502.pdf
See Chapter 2 Implementing Oracle Credit Management
Page 2-12
Sections -
Updating Customer Profile Classes
Assign Customer Credit Classification Program
Regards,
Deborah Bourgeois, Oracle Customer Support

Deferred Billing and Collections- dinging my credit and didn't know

I just recently found out while trying to purchase a home that Verizon shows I owe a balance and has since moved this to a collections agency. I've never been informed of this until my lender informed me of a poor credit score due to this balance "owed." I can't seem to get a hold of anyone who can help clarify what this amount is and how we can get it cleared/corrected, I canceled my account several months ago but checked my account after my final bill had been paid and the balance was zero, when i checked again to ensure all was settled, the account had been closed so everything is good right? Apparently not and I still don't have an answer from collections or Verizon... Please HELP! Checked previous address and nothing.
How can I not be contacted by Verizon and then informed I am past due on some balance without ever getting a 30, 60, or 90 day notice? Had i not been trying to purchase a home I would have never found out!
I am going to have to contact the FTC, file a formal complaint against Verizon and collections agency, and move foreward with legal action as this will impact my financial future. Crazy how such a small amount can affect your credit, why would I not pay this had i known when making much larger payments on previous mortgages?

Verizon does not send bills by email, just notices that online bills are available.
When your service is cancelled, so is your ability to access your online account, so any balance which may have accrued after your last billing statement received online and the time you canceled your service would have been mailed to your address of record on your account. This may or may not be your actual address if you had moved during your tenure at Verizon but had failed to update it in your MyVerizon profile. You would not have been notified via email since you no longer had a MyVerizon account.
But as Tidbits has already said, you could just as easily have mistook the final bill for a piece of junk mail since you were not in the habit of receiving bills via postal mail from Verizon Wireless and therefore would not have been expecting one, especially since you "thought" your balance was at zero and didn't "think" you would be getting another bill. This is compounded by the fact you hadn't been receiving your bill in the mail.

Difference between Subsequent credit and Credit memo

Hi,
Please tell me what is differnece between Subsequent credit and Credit memo.
You shoud give me on business exmple
Thanks and Regards
Anil Patil

Hi Anil,
For CREDIT MEMO
A Credit Memo (short for "credit memorandum") is a commercial document issued by a seller to a buyer, listing the products, quantities and agreed prices for products or services the seller provided the buyer, but the buyer did not receive or returned. It may be issued in the case of damaged goods, errors or allowances. In respect of the previously issued invoice, a Credit Memo will reduce or eliminate the amount the buyer has to pay.
The Credit Memo usually contains: PO #, Date, Billing Address, Shipping Address, Terms of Payment, List of products with quantities and prices. Usually it references the original Invoice and sometimes states the reason for issue.
Credit Memos are often called Credit Notes or just Credits.
The seller usually issues a Credit Memo for the same or lower amount than the invoice, and then repays the money to the buyer or sets it off against a balance due from other transactions.
The term may also refer to the document provided by a bank to a depositor to indicate the depositor's balance is being increased because of an event other than a deposit, such as the collection by the bank of the depositor's note receivable.
SAP Difference between Credit memo and subsequent debits/credits
Subsequent Debits/Credits are used in cases where the quantity is in the original invoice is to remain the same.
Example:
PO 10 - $10
GR 10 - $10
LIV 10 - $11 (Logistics Invoice Verification)
The vendor invoice is more than that in the Purchase Order.
In order to correct, the Vendor may send in another invoice for the Increased amount
or a credit memo for the reduce amount.
If you approve of the price increase,
post the subsequent invoice received as a Subsequent Debit Invoice.
If it is a credit memo that has been received for reducing $1 of invoice price,
then post the credit memo as Subsequent Credit.
This would retain the quantity but reduce the amount.
Subsequent Debit/Credit is for the case when the credit is not for the full amount
eg. if the Vendor decided to credit & only the $1 overcharged.
Credit memo is for the credit of the full amount and value.
Regards,
VB

What is difference between Iterator and Collection Wrapper?

Hi all,
I dont understand the actual difference between Iterator and Collection Wrapper. I observed both are used for the same purpose. Could any one please let me know when to use Collection Wrapper and when to use Iterator??
Thanks,
Chinnu.

L_Kiryl is right.
Collections support global iteration (through collection->get_next( )) and local iteration (through iterator->get_next( )).
Each collection has a focus object. Initially, the first object has the focus.
Any global iteration moves the focus, which is published by the event FOCUS_CHANGED of the collection.
If you want to iterate on the collection without moving the focus (and without triggering timeconsuming follow-up processes) you can use local iteration. To do so, request an iterator object from the collection and use this to iterate.
And one more advantage of using iterator: it takes care of deleted entities. If you use global iteration then when you reach deleted entity it will be an exception. But there is no exception with iterator in the same situation.

How do find Oustanding Sales Report and Collection Report for A/R Invoice

Dear All,
I need to find the Sales Outstanding amount and Collection details like Check or Cash Or RTGS this is including A/R Invoice Amount and JE Pending Amount. Is it possible?
Kindly any body let me know some idea or if any sql query, plz send me.
Advance Thanks to all.
Regards,
A. Anvar

Hi!
Check this, with little modification you can get the report i think
Declare @FromDate as Datetime
Declare @ToDate as Datetime
SET @FromDate = (Select Min(S0.TaxDate) from ORCT S0 where S0.TaxDate >='20110201')
SET @ToDate = (Select Max(S1.TaxDate) from ORCT S1 Where S1.TaxDate < ='20110228')
Select R0.TaxDate,R0.Docnum,R0.CardCode,
'Cash' [Payment Mode],R0.CashSum [Amount] from ORCT R0
Where
R0.TaxDate >=@FromDate and R0.TaxDate <=@ToDate and R0.Canceled = 'N'
Union All
Select R0.TaxDate,R0.Docnum,R0.CardCode,
'Cheque' [Payment Mode],R0.CheckSum [Amount] from ORCT R0
Where
R0.TaxDate >=@FromDate and R0.TaxDate <=@ToDate and R0.Canceled = 'N'
Union All
Select R0.TaxDate,R0.Docnum,R0.CardCode,
'Discount' [Payment Mode],R0.TrsfrSum [Amount] from ORCT R0
Where
R0.TaxDate >=@FromDate and R0.TaxDate <=@ToDate and R0.Canceled = 'N'

Check Credit and Stock on Sale Order

Hi All
Could you please tell me how to check Credit and Stock on Sale Order.
Thank and Best Regard
Thang

How To Do Configuration For Credit Management
Credit and risk management takes place in the credit control area. According to your corporate requirements, you can implement credit management that is centralized, decentralized, or somewhere in between.
An organizational unit that represents the area where customer credit is awarded and monitored.   This organizational unit can either be a single or several company codes, if credit control is performed across several company codes. One credit control area contains credit control information for each customer.
For example, if your credit management is centralized, you can define one credit control area for all of your company codes.
If, on the other hand, your credit policy requires decentralized credit management, you can define credit control areas for each company code or each group of company codes.
Credit limits and credit exposure are managed at both credit control area and customer level. You set up credit control areas and other data related to credit management in Customizing for Financial Accounting. The implementation guide is under Enterprise Structure -> Definition or Assignment -> Financial Accounting and then Maintain credit control area. You assign customers to specific credit control areas and specify the appropriate credit limits in the customer master record.
Settings for determining the credit control area of a document. The settings of items 1 - 4 are taken into account according to their priority. The credit control area found is stored in field VBAK-KKBER.
1. Transaction OB38
   Check which credit control area is assigned to the company code.
   Company code:
   Credit control area:
2. Transaction OVFL
   Check which credit control area is assigned to the sales area.
   Sales area:
   Credit control area:
3. Transaction XD02 or VD02
   Check which credit control area is assigned to the payer.
   Payer:
   Credit control area:
4. Transaction SE37
   Is user exit EXIT_SAPV45K_001 being used?
5. Transaction OBZK
   For the settings under items 2 - 4, field "All company codes" must be marked in Transaction
   OB45, or the credit control area must be entered under the relevant company code in table
   T001CM of the credit control areas allowed.
   Company code:
   Credit control areas allowed:
6. Settings for the credit checks
7. Transaction OVAK
   Which settings do exist for the sales document type used?
   Sales document:
   Check credit:
   Credit group:
8. Transaction OVAD
   Which settings do exist for the delivery type used?
   Delivery type:
   Credit group for delivery:
   Credit group for goods issue:
9. Transaction OB01
   Credit management/Change risk category
   Definition of the risk category for each credit control area. This risk category can be
   assigned to a credit account by using Transaction FD32.
10. Transaction OVA8
    Here, the individual credit checks for key fields
    o credit control area
    o risk category
    o credit group are set. Take these key fields from the above settings and go to the detail
      screen. In particular, check whether fields "Reaction" and "Status/block" are set
      correctly. To carry out follow-up actions in case of a credit block, the credit check
      status must be set (field "Status/block").
11. Transaction FD32
    Credit master data for the payer of the relevant document.
    Credit account:
    Credit limit:
    Risk category:
    Currency:
12. Settings for updating the credit values Update of the credit values is required for the limit
    check (static or dynamic credit limit check).
13. Transaction OVA7
    Update of the credit value is active for the corresponding item type if the check box is marked. This field corresponds to
    field "Active receivable" in Transaction VOV7.
    Item type:
    Active receivable:
14. Transaction V/08, Pricing
    In the pricing procedure used for pricing, subtotal "A" must be entered in a line for
    determining the credit value (mark the pricing procedure and doubleclick on "Control").
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    subtotal for credit pricing. The credit price is stored in field VBAP-CMPRE and used for
    update and credit check.
    You can find the used pricing procedure of the order under "Item -> Condition -> Analysis".
    Pricing procedure:
    Line with subtotal = 'A':
15. Transaction OB45
    Which update group (field "Update") do you use in the relevant credit control area? The
    default setting is "12". If you use another update group, check whether this is fine with
    you. If you open an OSS message, please tell us the alternative update group.
    Credit control area:
    Update:
16. Transaction OMO1
    Which kind of update did you choose for structure S066?
     In any case, "Synchronous update (1)" has to be chosen as the kind of update.
     All other settings will lead to errors
Regards
Raja
Edited by: ramanathan raja on Jul 25, 2008 4:37 PM

Dunning by dunning procedure and collection strategy

Hi All,
Have some questions around dunning.
1. Can dunning by dunning procedure and collection strategy coexist in the same company code - if this cannot be achieved by config can it be achieved by development - can we have something like account determination IDs of X to use dunning procedure, account determination IDs of Y to use collection strategy?
2. If the answer to 1. is no, can one company code use dunning procedure and another company code use collection strategy?
3. What is SAP's (or any other proven) recommended approach to migrate a production system utilising dunning by dunning procedure to dunning by collection strategy?
Cheers.

Have a look
SAP-ISU will be used to carry out initial collection activities. Initial 1 or 2 reminder letters (based on the customer type, Live or Closed) will generated from SAP-ISU. Thereafter, the account will be managed in Tallyman. Thus, all the subsequent activities, such as sending further reminder letters, sending debt to collection agencies, carry out warrant activities and taking customers to court will be carried out in Tallyman system. During the time, the account is in Tallyman, no dunning activities will be carried out in SAP.
There will be daily interfaces from SAP-ISU to Tallyman to update Tallyman of Accounts that have passed a certain dunning level in SAP-ISU and any changes to the account that are currently being managed in Tallyman. Similarly there will be interfaces from Tallyman to SAP to update SAP of Accounts, that have been marked for write off in Tallyman. Fees and Charges that have been applied in Tallyman, for example court fees, warrant fees etc.
Regards
Shashi
Edited by: shashi jha on Mar 31, 2010 8:10 AM

I have an iTunes account with a $25.00 credit but everytime I go to purchase a song, it goes to my credit card details. How do I use the iTunes credit and not the credit card?

I have an iTunes account with a $25.00 credit but everytime I go to purchase a song, it goes to my credit card details. How do I use the iTunes credit and not the credit card?

Just to confirm, you are logged into the iTunes Store using the account in which the balance exists, and the balance is showing at the top of the iTunes Store window? And you're not trying to purchase gifts for someone else?

HT201209 iTunes will not use the redeemed gift cards on my account, I have a $30 credit and when I try to purchase a song it goes right to my credit card on file. Why does this keep happening

iTunes will not use the redeemed gift cards on my account, I have a $30 credit and when I try to purchase a song it goes right to my credit card on file. Why does this keep happening???

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How can I access the iTunes store. I have had it on my computer for 2 years and 10 days ago it stopped allowing me access? I have credit and cannot use it.

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Tracking of due dates in case of letter of credit and bank guarantee

Hi
In case of letter of credit and bank guarantee can a track be kept in sap for bill negotiated and due (means the vendor has claimed payment but payment from us to our bank is not due) ,
negotiated and due(means our payment is due)
and bills negotiated and overdue (means payment from our side to our bank is overdue)
how is it possible plz explain in detail as i have never worked ob LC and BG.
Thanks in advance.

Hi
Thanks for the answer I will try to explain my requirement .
In case of import and exports Letter of credit and bank guarantee are opened with the bank. There can be amendments also after its creation in terms , amount or validity period. Then it is negotiated and retired.
An example : A letter of credit is opened on 1st Jan. The goods are shipped on 7th Jan .Credit term given by our bank (in case of import) is 1 month which is counted from the shipment date and it expires on 7th feb. The vendor negotiates the bill on 15th jan.
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Like from 15th Jan to 7th Feb the bill negotiated by the vendor comes under u2018negotiated and dueu2019 category and after that it comes under u2018negotiated and overdueu2019category.
List of letter of credits established , negotiated , retired and balance if any.
Letter of credit wise u2013 Bank charges paid. i.e at the time of opening , amendment , negotiation and retirement.
Same in case of bank guarantee also.
Plz explain me how can this be tracked and how to configure this.

Hi, im using itunes store and i bought some songs and, apple send me a receipt, and it says that its bill to : store credit, and the total of the oder is 1.98 $. so do i have to pay it, or what ?

Hi, im using itunes store and i bought some songs and apple send me a email, and it says it was a receipt. It also said that its bill to : Store credit, and the total of the order is 1.98 $. So do i have to pay this or its just a proove of purchase ?

Launch iTunes. From the menu bar click Store / View My Account
Click: Edit Payment Information
Make sure you have the correct Security Code.
Then click: Done
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Hello, why is all of my music on my iphone but only a few songs on my itunes on my laptop? it seems like its not updating on my laptop because it still says i have credit and i know i that there isnt any please help thanks

hello, why is all of my music on my iphone but only a few songs on my itunes on my laptop? it seems like its not updating on my laptop because it still says i have credit and i know i that there isnt any please help thanks

If they are iTunes purchases that you bought on your phone then have you copied them over from it to your computer's iTunes ? If that is the computer that you sync the phone to then you should be able to copy them over by connecting it and doing File > Devices > Transfer Purchases. Or (depending upon what country that you are in) you might be able to redownload them directly on your computer's iTunes via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage.
In terms of your account's balance, have you tried logging out of your account on your computer (Store > Sign Out menu option) and then logging back in (it will change to a Store > Sign In option) and seeing if your balance changes ?

I got the new ipad this weekend and had problem with apple ID - thus resulting in 13 charges to my credit and debit card with itunes and nothing loading onto the ipad - does anyone have an idea as to how I can get this credited back to my accounts?

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Credit and Collections Workshop

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