CRM_CUSTOMER_H_MAINTAIN_OW not saving data on Change - Display

Hi All,
I am using the win interaction centre in CRM 5.0.
I have added a new tab and new fields to the tab that are stored in the CRMD_CUSTOMER_H table.
When I save (click the Save button) the activity I call CRM_CUSTOMER_H_MAINTAIN_OW FM to save teh customer fields and this works perfect.
The problem I have is saving the values when the user goes from Change to Display mode (Click the Display<->Change button).
Ideally what I want is to flag to the interaction layer that a change has been made and get the usual prompt that "something has changed and do you want to save?".
I pass everything to CRM_CUSTOMER_H_MAINTAIN_OW (as I do when saving the activity) but nothing is saved to CRMD_CUSTOMER_H).
I have even tried CRM_ORDER_MAINTAIN (and CRM_ORDER_SAVE/ BAPI_TRANSACTION_COMMIT) and this does not save either...
Has anyone had a similar situation and how did you overcome it?
Many thanks
Gary Hawkins

Hello Gary,
Today i've implemented ORDER_SAVE BADI, method PREPARE with the same task as you have.
And it's working.
code:
data: lt_customer_h type crmt_customer_h_comt.
data: ls_customer_h type crmt_customer_h_com.
ls_customer_h-ZZFLD000003 = LV_YOUR_VARIABLE
ls_customer_h-ref_guid = LV_HEADER_GUID
append ls_customer_h to lt_customer_h.
data: lt_input_fields     type crmt_input_field_tab.
data: ls_input_field      type crmt_input_field.
data: ls_input_field_name type crmt_input_field_names.
ls_input_field_name-fieldname = 'ZZFLD000003'.
insert ls_input_field_name into table ls_input_field-field_names.
ls_input_field-objectname = gc_object_name-customer_h.
ls_input_field-ref_guid = iv_guid.
ls_input_field-ref_kind = gc_object_kind-orderadm_h.
insert ls_input_field into table lt_input_fields.
CALL FUNCTION 'CRM_ORDER_MAINTAIN'
   EXPORTING
     it_customer_h   = lt_customer_h
   CHANGING
     ct_input_fields = lt_input_fields.
data: lt_cust_h   type crmt_customer_h_wrkt.
CALL FUNCTION 'CRM_ORDER_READ'
   EXPORTING
     it_header_guid = lt_guids
   IMPORTING
     et_customer_h = lt_cust_h.
In my example, i saved LV_YOUR_VARIABLE into the field CRMD_CUSTOMER_H-ZZFLD000003 for the transaction guid LV_HEADER_GUID.
If you are using your own program, don't forget to call CRM_ORDER_SAVE and BAPI_TRANSACTION_COMMIT afterwards. Clearing of the buffers can be done via CRM_ORDER_INITIALIZE.
Hope it's not yet late.
Best Regards, Dima

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