CRM Database

Is it possible to make a secure zone webform that can log for instance the amount of time spent studying each day by a member with Buisness Catalyst?

You can do this one of two ways-- if your plan supports web apps you can create a web app called "Time Log" or something like that and in the secure zone you can add a web form where the user can submit their own web app items and it's tied to their CRM account if they are logged into the secure zone.
So, simply create a web app and in the secure zone have the user add their own web app item (or time entry). You can also show their web app items that they submitted in a secure zone as well so they can enter the time and see a list of their previous submitted items as well.
If you don't have access to web apps but have the marketing plan that uses the CRM you can extend the CRM database to create custom fieldsets to collect various data. In the secure zone you can have the user add/update info into a CRM extended fieldset. The problem with CRM extending is that the form only captures one set of data. If you want to have the user input a few different time logs for different days you essentially have to add rows/fields to the form for all the days you want them to add-- its a bit messy.
I recommend using web apps to accomplish this.

Similar Messages

How to create a custom report and include multiple extended CRM database?

I have created a number of CRM databas extensions and applied all there fields to my contacts and cases.
I might have for example:
- Additional address details
- Business information
- Quote Details
- Trade Referees
I know how to run a custom report and that I can select any one of these extra CRM databases as a filter and included them in the report. Is there a way though to add more than one (preferrably all) of the extra CRM databases to the report?
The onely ways I can see it work is by either include all fields in one extra CRM database (not ideal) or bu running multiple reports and merge them somehow in Excel.
Is there another way that I am not aware off?
Thanks for your help,
Jerun

Hi Jerun,
There's no way to do that. You'll need to run separate reports and merge them in Excel.
-m

Connecting sap crm database from java | platform used NWDS

I need to get some values from one of the SAP CRM 2007 database table and display it in one jsp file. I am working on a e commerce webshop in NWDS. I am new to NWDS. Can you give some sample code showing how to make connection to crm database and to do a select query on a table.

I have only worked with CRM 3.0/4.0 but I have worked some with other WDP applications.
So you want to access some data in a table in the CRM backend (R/3)?
To do that from Java you need to call a BAPI in the CRM system. The BAPI does the acctuall lookup in the table and returns the value to the Java side. To do that in a WDP environment you need to set up Java Connectors (jCo) in your Java server. In some cases you can use a "normal" BAPI call, that is the way CRM ISA 3.0 and 4.0 works. See: http://help.sap.com/saphelp_crm30/helpdata/en/b6/97f8378f975450e10000009b38f8cf/frameset.htm
and here:
https://websmp108.sap-ag.de/~form/sapnet?_FRAME=CONTAINER&_OBJECT=011000358700000633682005E
Here is how to access ABAP functions from WDP: http://help.sap.com/saphelp_webas630/helpdata/en/c3/76b45d9688e04abe1a1070410ddc1e/frameset.htm

Searching Extended CRM Database Fields

Hi,
I created a CRM Form with some extra fields and attached it to Contacts in Extended CRM Database Fields.
I want to create a website where people can search (with the BC Search module) a Customer based on those new fields.
Is that possible, or do I need to have Web Apps, create a Web App form, and then create a Web App Search?
Thanks in advance
Sudhin

HI Sudhin,
Have a look to this thread, that might be helpful.
http://forums.adobe.com/message/5382363#5382363

Is there a way to have a search form for the CRM database?

I know there is a search form provided for the Web Apps. I can't seem to find how to create a search form for the CRM database. I have created a membership site, and also extended the CRM database with additional fields. I would like the users to be able to search on selected fields in the CRM database including the extended database fields. For example, I have a field called membership type in the extended database. I would like to be able to search on that in a search form. Is that possible?
Thanks

Sidney,
Your input is very helpful to put me on the track to find a workaround. As I tried using Web App approach, I get into a road block that hopefully you can help throw some light on.
This my scenerio: I created a Web App for holding the profile fields (called it Profile). I created a Page to display the Customer record (Names, usernames, email, etc, and I would also want to display the fields from the Profile Web App. I am at lost how to do that. Seems like I can only insert the web item list in that page but I actually want to display the Detall Layout instead of the List layout. To display the Detail Layout, I need to first manually choose the item before it will direct me to the Detail layout. I am trying to find a way to do this automatically based on the fact I have only one Profile web app item for each customer.
The question is whether there is a way to pull up a specific Profile web app item based on the customer's id or something that link the two together, using javascript or whatever method. Is there a tag to gives me the customer record id? If I can get that id, I could insert that id into one of the fields in the Profile Web App during creation of profile. Perhaps I can then pull up the profile item based on this id.
Thanks for all the help
Steve

CRM Database structure

Hi,
Can anyone please let me know as to where can I get the details on complete Database structure of Oracle CRM Teleservice Module. Also all the Customer Interface APIs related to load the Customer Information into the Applications. Please let me know ASAP

Hi,
You should be able to get the complete database structure of Oracle Teleservice module if you have access to Oracle metalink.
Also there are standard customer interface APIs available in Oracle. You will find more information in Oracle metalink or in TCA architecture forum in OTN.
HTH,
Gana

Is there a way to sync an existing database with Adobe's CRM database?

I have a locally hosted database of customers, and I would like to sync this with the database hosted on Business Catalyst without having to manually import/export a list of customers. Is there currently a way to do this?

Hi,
Look into APIs as a possible solution to this...
"This system has an extensive API (application programmming interface) framework which you can use to communicate, synchronize, or undertake an action with your own external application. For example if you are an online shop and you want to adjust inventory levels in real-time as shoppers buy from you, then you can simply utilize this API. Other uses of the API include the ability to synchronize your entire customer database on this system with that located at your office. The API framework will in fact give you the freedom to undertake all sorts of tasks that are specific to the success of your business"
- http://kb.worldsecuresystems.com/635/bc_635.html
Kind regards,
-Sidney

How to store the image in CRM database

Hi,
We have requirement for storing the image in the database. User can brwse for image and store it to the database and shoud retrive it for display.
Please need help , how to do this.
Thanks,
Sushant

Hi
I hope these links will help:
http://help.sap.com/saphelp_crm60/helpdata/de/43/a996152ce41bbde10000000a1553f7/frameset.htm
http://help.sap.com/saphelp_crm60/helpdata/de/36/844c5cb496dc428344d3ea4c46d3b0/frameset.htm
RP

Remote Connection to CRM database possible?

Hi folks, I normally connect to MySQL databases remotely to build and construct fields, etc. Is such a thing possible for BC? Perhaps that is forbidden for safety's sake.

Hi,
The only possible option is to connect using existings APIs.
- http://kb.worldsecuresystems.com/635/bc_635.html
Which is use to access, sync, adjust existing data but not for creating new DB fields remotely. I'm afraid that would not possible but would leave this thread open for any workaround suggestions.
Kind regards,
-Sidney

CRM Database migration

Hi,
I am in the process of migrating a WAS 620 based CRM 4.0 system running on DB2 v8 to MSSSQL. It has a JAVA stack also in it (ABAP+JAVA instance).
Does a CRM migration differ from normal R/3 or WAS systems' migrations?
If its different, what do I need to take care about or how should my approach be?
Regards,
Mangesh Pise

Hello Mangesh
Have u performed the migration of CRM 4.0 ?
Regards
Deepak

CRM database navigation from COMM_PRODUCT to IBIN.

I'm writing a CRM conversion program to load components UNDER an existing equipment in an IBase.
From the input file I'm able to navigate to table COMM_PRODUCT via the incoming equipment number (family 0401). However, I need to get to the exact IBIN record (IBase Components) for this equipment because I need IBIN-IBASE and IBIN-INSTANCE in order to utilize CRM_ICSS_CREATE_COMPONENT.
Thanks
Len

Moderator message - Moved to the correct forum
Total Questions: 12 (12 unresolved)
You might want to consider cleaning up your old posts as well.
Rob

How to upload the BP master details in huge amount from flat file to CRM database

Hi,
Could you any body please help me initially the best method to upload Business partner data from flat file and if possible with any sample code available?
Basically I am an ABAP consultant. In ERP I used to do BDC or lsmw in generally?
This is a mission critical thing for me.

Hi Chitturi,
I did not come across the scenario for custom include fields from BAPI of partner creation. But if the fields are not appearing in the import/tables structure fields then you probably need to update the corresponding DB Table for those fields separately,else BAPI will update the same. You will get partner guid and partner number from export parameters of the BAPI.
Regards,
Dipesh
Message was edited by: Joaquin Fornas

CRM TPM Database Sizing for CRM and BW

All,
I am currently sizing for a TPM implementation and have a couple of questions concerning storage capacity for CRM and BW. I have reviewed and created an Excel spreadsheet based on the SAP Sizing Guide for CRM-TPM but I am coming up short in a couple areas.
Here is the document Link: [https://websmp105.sap-ag.de/~form/sapnet?_FRAME=CONTAINER&_OBJECT=011000358700000711312004E]
1. Is there a storage sizing guide for BW or what has worked for the community to estimate?
2. Is the sizing guide for CRM/TPM correct (see below example)?
3. What has worked for CRM/TPM database sizing from the community?
I have a question about section 3.3.3 Disk Sizing in CRM. If the disk sizing is based on per promotion (for the condition generation process), why is there a multiplication factor for PARTNERS? I donu2019t believe we would have more than 1 or 2 partners per promotion.
I did some quick math with some example numbers and came up with about 2.9TB for the CRM database. See below for additional info based on the equation in section 3.3.3.
Part 1
20,000 Promotions
10 Products
1000 Partners
.87TB
Part 2
10,000 Promotions
47 Products
1000 Partners
2.04TB
Is this accurate for sizing the condition generation process for the CRM database? I am failing to understand why, for example, the 20,000 promotions would have 1,200 partners included in the base equation for each promotion.
I appreciate any time you could spend in responding to my question.
Thanks in advance,
Steve
Edited by: Steve Rocha on Jan 7, 2010 5:07 PM
Edited by: Steve Rocha on Jan 7, 2010 5:09 PM
Edited by: Steve Rocha on Jan 7, 2010 5:09 PM

Thanks Steve for you reply.
I am looking for a Sizing sheet from SAP TPM Perspective. If you could share your Excel spreadsheet based on the SAP Sizing Guide for CRM-TPM .
regards
AK

Database to XI to CRM scenario

Hi Experts
Plz help me out in this scenario.......................
Sender side -> XI -> CRM
database
1) In database if i have updated any of the one available record then how the XI will come to know that i have updated which record. what we can use to find out this.
2) How XI will fetch that updated record and then send it to CRM database.
what will be the flow of scenario and what all interface i have to develop and what adapter i have to use?
Thanks in Advance

Hi,
>1) In database if i have updated any of the one available record then how the XI will come to know that i have updated which record. what we can use to find out this.
you can use jdbc adapter to select new records from the db
>2) How XI will fetch that updated record and then send it to CRM database.
XI can send to CRM with the use of IDOCs - in most cases with XI this is
the best way to communicate with CRM
Regards,
Michal Krawczyk

Difference between two Database s in CRM

Hi All,
Can anyone explain in details to me the functionality of CDB (Consolidated Database) and CRM Online Database?
Regards
Siddhartha Sengupta

Hi Siddhartha,
CRM database is an operational database for all crm operations
CDB database is a copy of CRM database, it is maily use for Offline usage.
It can be said that what ever content you require for offline useage you replicate in CDB from CRM. CRM and CDB are always in sync with each other.
help.sap.com/saphelp_crm50/helpdata/en/cc/7c4a5b4632d411ab370060b03c3b0b/content.htm
Best Regards,
Pratik Patel
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CRM Database

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