Making the Transaction TAX EXEMPT in CRM

Hello CRM Experts,
We have a requirement to override tax at transaction level in CRM. In ERP this is a standard functionality. Based on Customer/product if the transaction is taxable, at header level by checking the Tax exempt indiactor, the tax is overridden. This is possible in R3. How can we achieve this is CRM?
Did any of you come across such a requirement in CRM side? If so , can you please share how you guys achieved?
Appreciate your help
Boovi

Searching for an answer to same requirement. Has anybody found a solution? This original post is from 2007; so, I am hopeful there is some guidance.
We are on CRM 7.0, with an external tax software package.
We have a new business requirement where the 'normal' tax determination for a specific customer and product needs to be overridden to be tax exempt on specific service contract line items if our customer provided an exemption for just that line item. We could do this in the external tax package; but, we would prefer to let the person creating the contract update directly on each contract as needed.

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Tax Classification
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In order for SAP CRM to be able to calculate taxes, it has to know what taxes apply to each business partner and each product, and at what rate. For more information, see the example below.
No matter which tool you use to calculate taxes Transaction Tax Engine or the condition technique you have to specify which taxes each business partner and each product is liable to, and at what rates.
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Customizing
Carry out the activities in Customizing for Customer Relationship Management, by choosing Basic Functions ® Taxes ® Tax Types and Tax Groups.
Master Data
Business Partners
If you maintain a business partner in SAP CRM, assign it the appropriate tax types and tax groups, according to whether it is liable for tax at the full rate or reduced rate, or whether it is exempt from paying tax. To do so, in the business partner master, enter the tax types and tax groups on the Identification tab in the Tax Classification group box.
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If, when a clerk creates a business partner in SAP CRM, he enters a tax type and tax group for a particular region in a country, the system does not replicate the tax data to SAP R/3. The clerk then maintains the customers tax classifications in SAP R/3 manually.
For more information about replicating business partner data, see Distribution of Business Partner Master Data.
Products
If you maintain a product in SAP CRM, assign it the appropriate tax types and tax groups, according to whether it is subject to tax and if so, whether at the full rate or reduced rate. To do so, in the product master, enter the country, tax types, and tax groups on the General tab in the Taxes group box.
If you maintain materials in SAP R/3, the system automatically replicates them to SAP CRM, where it creates a product master record. If you have entered a tax classification in the SAP R/3 material master record, SAP CRM automatically assigns the appropriate tax type and tax group to the corresponding product master record.
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