CRM fields not populating in BPS layout for opportunity Planning 0crm_order

Hello Support,                                                                               
We are using SAP CRM 5.0 SP09 with BW 7.0 SP 09.                                                                               
When creating an opportunity in CRM, the product data ( quantity ,
values) are not appearing in Planning tab( SEM-BPS Layout) .                                                                               
Kindly let us know what needs to be done to resolve this issue.    
Thanks and regards,                                                
Rajiv Jain

In your CRM system, check your mapping from CRM to BW are correct.
You can do this in transaction SPRO. Menu path 'SAP Implementation Guide --> Integration with other mySAP components --> SEM --> Change mapping between CRM fields and InfoObjects'. Select planning application 'OPP' and click on 'Mapping table - system entries' on the left.
In here you should see the mapping from the InfoObject to the CRM field (eg. Infoobject 0CRM_EXPREV uses structure CRM_BW_OPPT_H and field name EXP_REVENUE).
In order for the value to be passed to planning you must tick the 'Empty' checkbox on.
Regards,
Adrian

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