CRM interactive reports with a dedicated BI client?
Hi Experts,
We are on CRM 7.0. Our client requirement is to have CRM interactive reports as well as BI reports.
I know that CRM interactive reports does not need dedicated BI server, whereas an add on BI client on CRM system will suffice the requirement.
My question here is is it mandatory have add on BI component to configure CRM interactive reports? or Can I make use of dedicated BI server client as reporting client.
Thanks in advance,
Srinivas.
Dear Srinivas,
One of the purposes of CRM Interactive reporting is quick-enablement of frequently used reports. Ofcourse these differ in all aspects with BI reports. These are faster and accurate when the data population is small.
It is not suggested to use dedicated BI server for Interactive reporting.
Anyways we can use both Interactive and BI reports simultaneously as per your client's requirement.
Hope it helps.
Thanks
Vikas
Edited by: Vikas Patil on Jun 7, 2010 5:58 PM
Edited by: Vikas Patil on Jun 7, 2010 5:59 PM
Similar Messages
-
CRM Interactive Reporting - No data, Random Errors - C41 followed
Hi All,
We have followed like others on the SDN, the Config Guide C41 document for setting up CRM Interactive Reporting.
I have two clients on the same box, one for CRM, the other for Reporting (REP).
I have set up a myself connect and checked the OSS notes relating.
I have ran /CRMBW/CONFIG_WIZARD on CRM and REP and all is green with a couple of warnings;
The unique BI client for system CRD is '260' (logical system 'CRDCLNT260')
Using CRM and BI reporting in the same client is not recommended
I have checked OSS note about myself system and all correct, but this warning still comes up? Is this an issue?
I also get the following;
Source system connection using RFC destination CRDCLNT260 (should be CRDCLNT260_T)
The connection is a Trusted connection following some notes & comments from the above warning. I had also created another RFC for this as CRD_260_T and made this a trusted as the previous, but this gave more warnings.
BI_TCO_ACTIVATION is all green and i have checked every object in the REP client.
After all this, if I run RSA3 in the CRM client and the OLTP transaction data sources bring back 0 records. I have checked the OSS notes around the myself and the authorisations for the Background user and for the admin user and all ok. I have run a trace also and nothing has come up.
I also get errors in the Web UI when i try to run a report. It asks to check BSP_WD_EXCEPTION_DISPLAY in tx SAAB. I have followed the note on setting this up and this provides some error around a method XML_TO_ITAB. The method is active and syntax correctly. Is this a red herring?
Can anyone shed any light on anything that is not in the guide, but is crucial for this to work?
Many thanks Geoff.Hi Geoff,
firstly, you seem to have done quite well so far if you completed the config wizard successfully. The warning about reportin in the same client being not recommended comes because you apparently also configured the BW client (REP) to be a client for interactive reporting. The wizard is supposed to run in the source client alone, not also in the BW client. But don't worry, it should not do any harm.
The warning Source system connection using RFC destination CRDCLNT260 (should be CRDCLNT260_T) has the same reason: You run the wizard in the BW client, where the BW client is connected to itself via myself connection CDRCLNT260. Just leave it that way and don't change anything.
Technically everything seems to be correctly configured. Now you are wondering why you don't see any data. This can have various reasons. Most likely, your user is not assigned as the person responsible to any sales document. For this to work, your user must be assigned to a business partner, and that business partner must be assigned to a suitable place in the CRM org model either as employee or manager. The employee must be the person responsible to all documents he wants to see in the reports, or a manager of such employees.
The last problem about the Web UI is nothing I can help with. I propose you open another post on that.
Best regards -
CRM Interactive Reports - CRM and BI Reporting client same
Hello all,
I am setting up CRM Interactive reports in CRM 7.0 wherein the CRM client and the BI Reporting client are both the same. I know it is not recommended by SAP, but our requirement is very less.
I am following the steps as mentioned in the Best Practices C41. But, when I am trying to set up a source SAP system in RSA1(Section 4.14 of C41), i get an error saying that 'Source system XXXCLNTYYY already exists'. This is the same system which has already come under the BI node in RSA1.
Since we are using the same client for both the systems, how do I rectify this error?
Please help!
Regards
DebolinaDear Srinivas,
One of the purposes of CRM Interactive reporting is quick-enablement of frequently used reports. Ofcourse these differ in all aspects with BI reports. These are faster and accurate when the data population is small.
It is not suggested to use dedicated BI server for Interactive reporting.
Anyways we can use both Interactive and BI reports simultaneously as per your client's requirement.
Hope it helps.
Thanks
Vikas
Edited by: Vikas Patil on Jun 7, 2010 5:58 PM
Edited by: Vikas Patil on Jun 7, 2010 5:59 PM -
Enhancement of CRM Interactive Reports
I have read it somewhere that we can enhance the interactive reports with ZFIELDs. I just want to get an idea that in our scenario we have separate ZTABLE which has this ZFIELD so is it possible to enhance any interactive report with this field?
P.S. We are in our analysis phase so we are exploring different possibilities regarding crm analytics.Dear Srinivas,
One of the purposes of CRM Interactive reporting is quick-enablement of frequently used reports. Ofcourse these differ in all aspects with BI reports. These are faster and accurate when the data population is small.
It is not suggested to use dedicated BI server for Interactive reporting.
Anyways we can use both Interactive and BI reports simultaneously as per your client's requirement.
Hope it helps.
Thanks
Vikas
Edited by: Vikas Patil on Jun 7, 2010 5:58 PM
Edited by: Vikas Patil on Jun 7, 2010 5:59 PM -
CRM Interactive reporting, error while running RSA1
Hello Experts,
I had configured CRM 7 with BI 7 system for reporting. Now I am trying to implement CRM interactive reporting using a different client (as reporting client) of the same CRM system.
While my CRM - BI scenario is working perfect, I am not able to configure the CRM interactive reporting using 2 different clients of the same system, When I am trying to run tx RSA1 from CRM reporting client, I get error "Logical system name has been changed".
Can anyone help me in this?Hi Vicky,
There must be some error in your logical system assignment.
I request you to run these reports Z_OLTP_CONFIG_CHECK ( In CRM Client ) and Z_OLTP_CONFIG_CHECK_BI( Reporting Client) in order to resolve the errors. These reports will clearly point out the errors.
Have a look at Note 1263075 - CRM Interactive Reporting Configuration Check for the reports.
Regards...
Arup -
Hi,
we are configuring ir reports on crm2007 & bi 7.0 based on c41 document.
My problem is, I am unable to see the data in datasource in crm client by using rsa3 extractor.
How to load the data the data into datasources.
If any body have an idea plz share with me.
plz mention the necessary navigations also.
thnx in advance.Hi Sastri,
Please look in the OSS Note 1146395 - Configuring CRM Interactive Reporting.
Also, did you activated Technical content:
After calling transaction RSA1, check activation status of technical BI content with transaction RSTCO_ADMIN.
Regards,
Vadim. -
SAP CRM Interactive Reports in Interaction Center
Hi
I am trying to use SAP CRM Interactive reports. I am aware that we don't need a separate BW serve for it. Do we need a separate local BI client or can we just use them through the IC_MANAGER Role?
What are the settings to enable interactive reports?
How can I create Interactive reports through the Analytics role?
All help is greatfully appreciated.
Thanks
TarangTake a look at [SAP Help Topic 'CRM Interactive Reports'|http://help.sap.com/saphelp_crm70/helpdata/en/61/553f78fc3c48c894c082d0fb23ef0f/frameset.htm]
Also you can refer to best practice building block [C41: CRM Interactive Reporting|http://help.sap.com/bp_crm70/BBLibrary/HTML/C41_EN_DE.htm]. -
SAP CRM Interactive reporting Enhancement Workbench - How does it work?
Hi Everyone,
I am trying to enhance the SAP given reporting areas in CRM Interactive Reporting tool. I have the SAP documentation, I know I have to use transaction code CRMD_IREW; but I am not sure of the rest of the steps SAP has given.
Does anyone has any experience with this; can anyone share their thoughts and possible configuration steps and if possible please give a brief overview of how the fields get added to the reporting area, do they get added to the datasources first and then we need to manually add them to the virtual cubes and also in BEx query and then it gets reflected in Reporting area or how does it work?
Any inputs will be greatly appreciated!
Thanks & Regards,
SRVHi,
In general, we add enhanced field to extract structure by appending method.
later we can implement logic at COMD or by using BADI to fill the data for added field.
do test run at RSA3 and replicate into bw side.
About CMOD Logic, WIth help abap epxert you need to find relation between data source base tables and added field base table. then only we can fill data to into it.
Can we know what is your data source?
Which field you want add from which table?
Thanks -
CRM Interactive Reporting in BW System
Hello,
How to configure CRM Interactive Reporting using dedicated BI Server?
Thanks.
Fernanda.Hello Fernanda,
please check out the best practices:
[http://help.sap.com/bp_crmv12007/CRM_DE/HTML/CR2_EN_DE.htm]
Building Block C41:
[http://help.sap.com/bp_crmv12007/CRM_DE/BBLibrary/HTML/C41_EN_DE.htm]
Kind regards
Michael
Edited by: Michael Frummet on Feb 27, 2012 3:42 PM -
Hi,
We followed C41 to configure CRM Interactive reporting. I am still facing two issues.
1) When I'm trying to run CRM Sales (eg: Closed Opportunities) report from SalesPro role, it is giving me error 'User does not have proper authorizations' although my ID have all authorizations. I am also assigned to Org Structure in Manager Position.
2) I have added 'Manage Reports' workcenter to SalesPro role and I am trying to create new reports. Here when I select a Business Role in step 1, it is not giving me any Application Areas to select from.
Could anyone please help me asap?
Thanks,hi dipali ,
u need to give proper authorisation in reporting client ,pl follow best practice guide to give authorisation to ur id in rep client.
cheers
ashutosh -
Interactive Report with PL/SQL Function Source
Is it possible to create interactive report with PL/SQL function source returing a query? If not, has anyone done any work to simulate the interactive reporting feature for a normal report using API?
I haven't tried that before but you could:
1. create a collection from your result set returned by a dynamic query,
2. create a view on that collection,
3. use the view in your interactive report.
The usability of this proposal depends from a question how "dynamic" your query is - does it always have the same number of columns or not.
Denes Kubicek
http://deneskubicek.blogspot.com/
http://www.opal-consulting.de/training
http://apex.oracle.com/pls/otn/f?p=31517:1
------------------------------------------------------------------- -
Interactive Report with Null Columns
I've got a user who wants to export an interactive report, and he needs certain columns to appear on the export for him to fill the data in later (this is an intermediate step, while we work on getting all the data he needs in to the database). I've created the report query, and there are a handful of null/empty columns (to preserve the correct order for the export). When I try to add this query to APEX in an interactive report, I get a "ORA-00001: unique constraint (APEX_040000.WWV_FLOW_WORKSHEET_COLUMNS_UK2) violated" error.
Googling around shows me that this happens because of similarly-named columns, and the solution is to provide aliases to all columns. My report has aliases on all columns, but I still cannot create an interactive report. I've tried changing the null columns to empty strings, as well as enclosing the aliases in double-quotes, but nothing works. I can however use my original query to create a standard report, but due to the export requirement, this isn't ideal.
I was able to create the interactive report with one null column, and then edited the report source to add in the others. This had to be done one at a time, since trying to add multiple null columns at the same time gives the same error again. Unfortunately, when I try and run the page, I get an "ORA-20001: get_dbms_sql_cursor error ORA-00918: column ambiguously defined" error.
My original query:
select customer.customer_name as customer,
project.name as project_name,
trunc(project.estimated_end_dt) as due_date,
project_status.project_status_desc as status,
null as revenue,
project.baseline_effort as baseline_hours,
null as projected_cost,
null as est_gain_loss,
project.actual_hours as actual_hours,
project.estimated_hours as projected_hours,
null as projected_cost,
null as projected_gain_loss,
null as roi
from project,
customer
where customer.customer_id = project.customer_id
and project.inactive_ind = 0
and project.customer_id is not null
and project.estimated_end_dt >= :DTP_P50_STARTDT
and project.estimated_end_dt <= :DTP_P50_ENDDT
order by customer.customer_name,
project.estimated_end_dt; Can someone tell me a way to create an interactive report with multiple null columns?Hi shimmoril,
The problem is likely that you have two columns aliased as "projected_cost" (7th column and 11th column).
Hope this helps,
John
If you find this information useful, please mark the post "helpful" or "correct" so that others may benefit as well.* -
Interactive Report with union all in the query
I have an interactive report with the following query in the report region:
select property,saddr1,upostdate,sotherdate1,journal_control-1000000000,account,sdesc,uref,
suserdefined1,trans_notes,samount,detail_notes
from journal_entries
union all
select property,saddr1,upostdate,sotherdate1,journal_control-700000000,account,sdesc,uref,
suserdefined1,trans_notes,stotalamount,detail_notes
from charge_entries;
This gets translated as listed below during runtime. I am trying to pass a value to both SELECT statements instead of the just the bottom select statement. Is this possible using interactive reports.
select
PROPERTY,
SADDR1,
UPOSTDATE,
SOTHERDATE1,
ACCOUNT,
SDESC,
UREF,
SUSERDEFINED1,
TRANS_NOTES,
SAMOUNT,
DETAIL_NOTES,
"JOURNAL_CONTROL-1000000000" "JOURNAL_CONTROL-1000000000"
from (
select property,saddr1,upostdate,sotherdate1,journal_control-1000000000,account,sdesc,uref,
suserdefined1,trans_notes,samount,detail_notes
from journal_entries
union all
select property,saddr1,upostdate,sotherdate1,journal_control-700000000,account,sdesc,uref,
suserdefined1,trans_notes,stotalamount,detail_notes
from charge_entries
) r
where ("PROPERTY" = :APXWS_EXPR_1)
0.14: IR binding: ":APXWS_EXPR_1"="APXWS_EXPR_1" value="prop1"
Thanks for any help,
JimThe bottom query is actually the third query, it encompasses the two that are unioned. It is generated by APEX to allow for the search facility - to achieve what you want ignore the larger query, and get your query working in something like SQL developer. Once it's working then put it into APEX, and the search wrapper will be generated.
select property,saddr1,upostdate,sotherdate1,journal_control-1000000000,account,sdesc,uref,
suserdefined1,trans_notes,samount,detail_notes
from journal_entries
where property = :YOUR_CRITERIA
union all
select property,saddr1,upostdate,sotherdate1,journal_control-700000000,account,sdesc,uref,
suserdefined1,trans_notes,stotalamount,detail_notes
from charge_entries
where property = :YOUR_CRITERIA;
Then you need to think about how you are using the report, if it is linked to from another report, then create a hidden variable and pass it from the parent.
If the report is standalone , then you could create an item , that can be edited and when submitted, re-executes the report based on the criteria entered.
Steve
Hot and bothered in sunny Dubai -
Hi,
i just wanted to know how to create interactive reports with check box and whether we can use av with interactive reports.hi,
this the code for interactiv ALV
*& Report ZINT_ALV
REPORT zint_alv.
TYPE-POOLS:slis.
TABLES:mara,
makt,
mseg.
DATA:BEGIN OF itab OCCURS 0,
matnr LIKE mara-matnr,
maktx LIKE makt-maktx,
END OF itab.
DATA:BEGIN OF itab1 OCCURS 0,
mblnr LIKE mseg-mblnr,
menge LIKE mseg-menge,
meins LIKE mseg-meins,
werks LIKE mseg-werks,
END OF itab1.
DATA:BEGIN OF itab2 OCCURS 0,
mblnr LIKE mseg-mblnr,
budat LIKE mkpf-budat,
END OF itab2.
DATA:fcat TYPE slis_t_fieldcat_alv,
fcat1 TYPE slis_t_fieldcat_alv,
fcat2 TYPE slis_t_fieldcat_alv,
eve TYPE slis_t_event,
eve1 TYPE slis_t_event.
DATA:t_mat LIKE mara-matnr,
t_doc LIKE mseg-mblnr,
s_mat LIKE mara-matnr,
g_repid LIKE sy-repid,
subtot TYPE slis_t_sortinfo_alv,
g_subtot LIKE LINE OF subtot.
SELECTION-SCREEN:BEGIN OF BLOCK blk1 WITH FRAME TITLE text-001.
SELECT-OPTIONS:mat FOR mara-matnr OBLIGATORY.
SELECTION-SCREEN:END OF BLOCK blk1.
INITIALIZATION.
PERFORM build_fcat USING fcat.
PERFORM build_eve.
START-OF-SELECTION.
PERFORM get_data.
PERFORM dis_data.
*& Form build_fcat
text
-->T_FCAT text
FORM build_fcat USING t_fcat TYPE slis_t_fieldcat_alv.
DATA:wa_fcat TYPE slis_fieldcat_alv.
wa_fcat-tabname = 'ITAB'.
wa_fcat-fieldname = 'MATNR'.
wa_fcat-ref_fieldname = 'MATNR'.
wa_fcat-ref_tabname = 'MARA'.
wa_fcat-seltext_m = 'Material'.
wa_fcat-input = ' '.
wa_fcat-edit = 'X'.
wa_fcat-input = 'X'.
wa_fcat-key = 'X'.
APPEND wa_fcat TO t_fcat.
CLEAR wa_fcat.
wa_fcat-tabname = 'ITAB'.
wa_fcat-fieldname = 'MAKTX'.
wa_fcat-seltext_m = 'Description'.
APPEND wa_fcat TO t_fcat.
CLEAR wa_fcat.
ENDFORM. "build_fcat
*& Form build_eve
text
FORM build_eve.
DATA:t_eve TYPE slis_alv_event.
CALL FUNCTION 'REUSE_ALV_EVENTS_GET'
EXPORTING
i_list_type = 0
IMPORTING
et_events = eve
EXCEPTIONS
LIST_TYPE_WRONG = 1
OTHERS = 2
IF sy-subrc <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
ENDFORM. "build_eve
*& Form get_data
text
FORM get_data.
SELECT maramatnr maktmaktx INTO CORRESPONDING FIELDS OF TABLE itab
FROM mara INNER JOIN makt
ON maramatnr = maktmatnr
WHERE mara~matnr IN mat.
ENDFORM. "get_data
*& Form dis_data
text
FORM dis_data.
g_repid = sy-repid.
CALL FUNCTION 'REUSE_ALV_GRID_DISPLAY'
EXPORTING
i_callback_program = g_repid "'ZINT_ALV'
i_callback_user_command = 'USER_COMMAND'
i_grid_title = 'Interactive ALV'
it_fieldcat = fcat
it_events = eve
TABLES
t_outtab = itab
EXCEPTIONS
PROGRAM_ERROR = 1
OTHERS = 2
IF sy-subrc <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
ENDFORM. "dis_data
*& Form user_command
text
-->U_COM text
FORM user_command USING u_com LIKE sy-ucomm sel_field TYPE slis_selfield.
CLEAR fcat1.
CASE u_com.
WHEN '&IC1'.
READ TABLE itab INDEX sel_field-tabindex.
IF sel_field-fieldname = 'MATNR'.
IF sy-subrc = 0.
t_mat = itab-matnr.
PERFORM build_cat1 USING fcat1.
PERFORM build_eve1.
PERFORM get_data1.
PERFORM dis_data1.
ENDIF.
ENDIF.
SET PARAMETER ID 'MAT' FIELD t_mat.
CALL TRANSACTION 'MM03' AND SKIP FIRST SCREEN.
ENDCASE.
ENDFORM. "user_command
*& Form build_fcat1
text
-->T_FCAT1 text
FORM build_cat1 USING t_fcat1 TYPE slis_t_fieldcat_alv.
DATA:wa_fcat1 TYPE slis_fieldcat_alv.
wa_fcat1-tabname = 'ITAB1'.
wa_fcat1-fieldname = 'MBLNR'.
wa_fcat1-seltext_m = 'Material Doc.'.
APPEND wa_fcat1 TO t_fcat1.
CLEAR wa_fcat1.
wa_fcat1-tabname = 'ITAB1'.
wa_fcat1-fieldname = 'MENGE'.
wa_fcat1-seltext_m = 'Quantity'.
wa_fcat1-do_sum = 'X'.
APPEND wa_fcat1 TO t_fcat1.
CLEAR wa_fcat1.
wa_fcat1-tabname = 'ITAB1'.
wa_fcat1-fieldname = 'MEINS'.
wa_fcat1-seltext_m = 'UOM'.
APPEND wa_fcat1 TO t_fcat1.
CLEAR wa_fcat1.
wa_fcat1-tabname = 'ITAB1'.
wa_fcat1-fieldname = 'WERKS'.
wa_fcat1-seltext_m = 'Plant'.
APPEND wa_fcat1 TO t_fcat1.
CLEAR wa_fcat1.
g_subtot-spos = 1.
g_subtot-fieldname = 'MBLNR'.
g_subtot-tabname = 'ITAB1'.
g_subtot-up = 'X'.
g_subtot-group = 'X'.
g_subtot-subtot = 'X'.
g_subtot-expa = 'X'.
APPEND g_subtot TO subtot.
g_subtot-spos = 2.
g_subtot-fieldname = 'MENGE'.
g_subtot-tabname = 'ITAB1'.
g_subtot-up = 'X'.
g_subtot-group = 'X'.
g_subtot-subtot = 'X'.
g_subtot-expa = 'X'.
APPEND g_subtot TO subtot.
ENDFORM. "build_fcat1
*& Form build_eve1
text
FORM build_eve1.
CALL FUNCTION 'REUSE_ALV_EVENTS_GET'
EXPORTING
i_list_type = 0
IMPORTING
et_events = eve1
EXCEPTIONS
list_type_wrong = 1
OTHERS = 2.
IF sy-subrc <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
ENDFORM. "build_eve1
*& Form get_data1
text
FORM get_data1.
SELECT mblnr menge meins werks FROM mseg
INTO CORRESPONDING FIELDS OF TABLE itab1
WHERE matnr = t_mat.
ENDFORM. "get_data1
*& Form dis_data1
text
FORM dis_data1.
g_repid = sy-repid.
CALL FUNCTION 'REUSE_ALV_GRID_DISPLAY'
EXPORTING
i_callback_program = g_repid "'ZINT_ALV'
i_callback_user_command = 'USER_COMMAND1'
it_fieldcat = fcat1
it_events = eve1
i_save = 'A'
it_sort = subtot
TABLES
t_outtab = itab1
EXCEPTIONS
PROGRAM_ERROR = 1
OTHERS = 2
IF sy-subrc <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
ENDFORM. "dis_data1
*& Form user_command1
text
-->U_COM1 text
-->SEL_FIELD text
FORM user_command1 USING u_com1 LIKE sy-ucomm sel_field TYPE slis_selfield.
CASE u_com1.
WHEN '&IC1'.
READ TABLE itab1 INDEX sel_field-tabindex.
IF sy-subrc = 0.
t_doc = itab1-mblnr.
PERFORM build_cat2 USING fcat2.
PERFORM get_data2.
PERFORM dis_data2.
ENDIF.
ENDCASE.
ENDFORM. "user_command
*& Form build_cat2
text
-->P_FCAT1 text
FORM build_cat2 USING t_fcat2 TYPE slis_t_fieldcat_alv.
DATA:wa_fcat2 TYPE slis_fieldcat_alv.
wa_fcat2-tabname = 'ITAB2'.
wa_fcat2-fieldname = 'MBLNR'.
wa_fcat2-seltext_m = 'Material Doc.'.
APPEND wa_fcat2 TO t_fcat2.
CLEAR wa_fcat2.
wa_fcat2-tabname = 'ITAB2'.
wa_fcat2-fieldname = 'BUDAT'.
wa_fcat2-seltext_m = 'Material Date'.
APPEND wa_fcat2 TO t_fcat2.
CLEAR wa_fcat2.
ENDFORM. " build_cat2
*& Form get_data2
text
--> p1 text
<-- p2 text
FORM get_data2 .
SELECT mblnr budat FROM mkpf
INTO CORRESPONDING FIELDS OF TABLE itab2
WHERE mblnr = t_doc.
ENDFORM. " get_data2
*& Form dis_data2
text
--> p1 text
<-- p2 text
FORM dis_data2 .
g_repid = sy-repid.
CALL FUNCTION 'REUSE_ALV_GRID_DISPLAY'
EXPORTING
i_callback_program = g_repid "'ZINT_ALV'
it_fieldcat = fcat2
i_save = 'A'
TABLES
t_outtab = itab2
EXCEPTIONS
PROGRAM_ERROR = 1
OTHERS = 2
IF sy-subrc <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
ENDFORM. " dis_data2
reward if useful... -
CRM Interactive Reports show only current year data
Hello,
We have configured CRM Interactive Reports for IC scenario (CRM 2007) and are using reports like 'Service Ticket Volume', 'Service Ticket Closure', etc.
The issue is when we run reports (through IC_Manager business role), they only display data from January 2009 onwards. There is lots of data available in the system for 2008 which we can see from the backend. And we are also selecting date range that includes 2008. But somehow the report only shows tickets from Jan 2009 onwards.
Any clue why this is happening?
Thanks,We've resolved this issue so I'm closing this message.
Thanks,
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