CRM Tasks in Portal UWL

Hello Everyone,
Specific question for everyone. It is possible to use the UWL to pull in Tasks from CRM 7.0 into the portal. However, when the tasks are launched, I would the details NOT to be displayed in the SAPGUI HTML but in the CRM 7.0 BSP.
Anyone do this before?

Hi Pramod,
Thanks you for response.
I have restarted the portal, but it still does not show the tasks especially the ones for leave.
The portal landscape is a Global Portal as the consumer and the HR Portal(ESS MSS and other packages are installed) as the provider.
Im trying this directly on the HR Portal.
Do you think the Global portal has an effect on this?
I need to find a solution for this, but as a workaround is it possible to add the leave itemtypes(there are 3 item types for leave) to the current UWL. For example:
<ItemType name="uwl.task.webflow.TS12300097.SAP_R3_HumanResources" connector="WebFlowConnector" defaultView="DefaultView" defaultAction="launchWebDynPro" executionMode="default">
      <ItemTypeCriteria systemId="SAP_R3_HumanResources" externalType="TS12300097" connector="WebFlowConnector"/>
      <Actions>
        <Action name="launchWebDynPro" groupAction="" handler="SAPWebDynproLauncher" returnToDetailViewAllowed="yes" launchInNewWindow="yes" launchNewWindowFeatures="resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no">
          <Properties>
            <Property name="WebDynproApplication" value="LeaveRequestApprover"/>
            <Property name="WebDynproDeployableObject" value="com.sap/ess~lea"/>
            <Property name="display_order_priority" value="5"/>
          </Properties>
          <Descriptions default=""/>
        </Action>
      </Actions>
    </ItemType>
RD

Similar Messages

Cannot see SWFVISU tasks in Portal UWL after re-registering

Hi,
I am using EP7.01 SP3, ESS 1.0 SP 15, ECC6.
I do not see the tasks listed in SWFVISU in UWL even after registering the system alias in UWL Administrator. I have registered the alias on webflow connector, cleared cache. Logged off,
logged on and I still dont see the tasks.
I additionaly went to R3 transaction SWU_OBUF and synchronized the runtime buffer.
Then registered on UWL Admin, cleared cache.
Any ideas on this?
RD

Hi Pramod,
Thanks you for response.
I have restarted the portal, but it still does not show the tasks especially the ones for leave.
The portal landscape is a Global Portal as the consumer and the HR Portal(ESS MSS and other packages are installed) as the provider.
Im trying this directly on the HR Portal.
Do you think the Global portal has an effect on this?
I need to find a solution for this, but as a workaround is it possible to add the leave itemtypes(there are 3 item types for leave) to the current UWL. For example:
<ItemType name="uwl.task.webflow.TS12300097.SAP_R3_HumanResources" connector="WebFlowConnector" defaultView="DefaultView" defaultAction="launchWebDynPro" executionMode="default">
      <ItemTypeCriteria systemId="SAP_R3_HumanResources" externalType="TS12300097" connector="WebFlowConnector"/>
      <Actions>
        <Action name="launchWebDynPro" groupAction="" handler="SAPWebDynproLauncher" returnToDetailViewAllowed="yes" launchInNewWindow="yes" launchNewWindowFeatures="resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no">
          <Properties>
            <Property name="WebDynproApplication" value="LeaveRequestApprover"/>
            <Property name="WebDynproDeployableObject" value="com.sap/ess~lea"/>
            <Property name="display_order_priority" value="5"/>
          </Properties>
          <Descriptions default=""/>
        </Action>
      </Actions>
    </ItemType>
RD

Notifications in Portal UWL and external email Id

When we run the workflow, the Tasks showup in the Universal worklist but the notifications don't (even though they appear in R3 Business workplace). Is this correct? DO we need to do some settings to take care of this. We also need to send the notifications to the employee's external internet email Id. But this too is not working. I have checked SCOT. everything is fine.
Note: for the external email, I have not done any special task/setting in the workflow. The notification is being sent to an agent(position). and for the employee occupying this position I have specified the external email in infotype 105. Do I need to do any thing else?
For my client, I need the workflow FYI notifications to go to:
1. Their Universal worklist in the portal and
2. their external internet email Id.
Could anyone please guide me how to go about this?

>
Vikrant wrote:
> Thanks for the response Vijay.
>
> Two clarifications here:
>
> 1. SCOT has been properly configured at my end. Test mails are going to external email Id. Have checked it. But in my workflow step - mail notification, I have set the RECIPIENT TYPE as Organizational Object and then further set it as a particular Position in my Org structure.
>
> Instead I need to set the recipient type as Email address. Is It?
> Is this what you meant by "type id as 'U' "? Or did you mean I should make use of USER instead of POSITION as the recipient type?
You need to set up the forwarding email address in SO36 for every user and also tick the 'Also place in Inbox' box, to use in SendMail step, choose type as G and the user id with US prefix as the recipient, this will send it to both external email and UWL( to UWL only after step 2 below).
>
> 2. For the notifications to reach the Portal UWL (universal worklist) I need to get SONIC software installed? Is this free? Is it a plug-in? where to look for it? with SAP?
SONIC is short for SAP Office Notification Connector, you can search for it on scn itself.

Substitution in portal UWL

Hi
I had a question around the portal UWL, and I've tried SDN, SAP Help, Google, and still can't find a definitive answer; so I'm hoping someone here can help.
We run EP6 with an ECC5 backend, and our users are allowed to manage substitution via the portal universal worklist. One of our users (let's call them user A) has created a substitution rule for All Tasks, and set the nominee to Receive My Tasks. They have given this access to User B.
They have then created another rule and set the same attributes (so All Tasks, and set the nominee to Receive My Tasks), but set the substitute to User C. After that, they've done the same again, but to a third substitute (User D).
So, in total, they now have three rules but with three different substitutes. Does anyone know if this is supported? i.e. can you have multiple substitutes if you set them to receieve All Tasks?
The reason I ask is that if I look at the table HRUS_D2 in the ECC backend for User A, only one of the subsitutes will have an "X" in substitution active. My thinking is that the rule can only be active for one of the subtitutes at any one time, so it'll switch it on for however logs in to the portal first that day - or something along those lines.
Any thoughts?

Thanks for the prompt reply.
I don't have a screen shot of the rules, will need to get one sent over, but the user tells me this is how they were set up.
The issue has been raised by one of the substitutes, as sometimes they see that the subsitution is active in the portal UWL (they see a message along the lines of "Working on tasks for User A"), and other times it's not there (even though there are tasks currently open for User A). I've run the funciton module RH_SUBSTITUTES_LIST_NEW for User A to look at the substitutions as of today, and it says:
User A                  Substitution Profile                     Substitute Status         Assigned as of                    Assigned until
User B                   General substitution                 Deactivated                     10.02.2010                        Unlimited
User C                   General substitution                 Activated                        28.09.2009                        Unlimited
User D                   General substitution                 Deactivated                     10.02.2010                        Unlimited
It's a strange one!

Workflow setting to launch applciation from portal UWL

Hi,
Do we require to make any settings if we are to launch our Dynpro application from the portal UWL. I have a parameter whose value keeps changing for each workitem generated. Do i need to make any settings on the backend side so that this value is passed.
Thanks,
Prasy

1. First you need to create a task with appropriate container elements. In genereal most of the times the standard DECISION task copy is taken and the requireed container elements are created in the copied task.
2. In the SWFVISU txn we configure the copied task with the VISUIALIZATION TYPE as webdynpro and the parameters that we need to set are.
APPLICATION     <Name Of the Dynpro Application Name>
DYNPARAM     WI_ID=${item.externalId} " This changes from workitem to workitem.
NAMESPACE     sap
DYNPARAM changes from one workitem to another.

From Value in Tasks Tab in UWL

Hi All,
We are using UWL for approving of requests in MSS.
Currently employees initiates a form and submits for the approval. Request comes and sits in the UWL.
Now in the UWL Tasks tab From Column is filled with Intiator of the form.
I want to know from where this column is filled can we change the value of this column?
im using Task TS17900100 for approving the request.
Please let me know.
Thanks,
Santosh

Hi,
The From column is the user who created the work item. In your case it is the actual user who submitted the form. In some other cases it might be user WF-BATCH (the workflow system user). You cannot really change the value. If you want something else there, you are able to create your own from (or whatever) column and fill it according to your requirements - anyhow this might require some development/configuration both in portal (UWL configuration) and in backend (you might need to add a new container element (that would include the data) to the task.
Regards,
Karri

Unable to view new tasks in the UWL

Hi all,
I am using EP 7.0 SP8 and backend R/3 4.6C. I configured by Worklist and work items to my UWL with the backend .My Problem is I am unable to view the New OR in Progress Tasks in the UWL but i am able to view the completed tasks in the UWL.
Is the Problem with the backend R/3 version or some thing else?
Please help me..
Thanks and Regards,
Sateesh.

Hi,
Check whether the release rule you are running has the option Auto Allocate (Inventory Tab) is YES.
If it has NO then you have to run the Move Order Pick slip program with auto allocate move orders as YES and order types as pick wave for material allocation to happen.
once material is allocated you should be able to view them in WCB atleast.
After you find them in WCB but not on telnet then check you resource and device setup.
Karthik.

How to add 1 more column in standard portal UWL and map the values.

Hi
I have one issue/requirement, please help me out on that also.
In portal UWL, i want to add one more column TICKET ID COLUMN, and ticket id value I will be putting as work item ID of abap Workflow, so whenever approver opens his portal UWL, in first column i want to show ticket ID say 00012345, so how to add this ticket ID column in standard portal UWL and how to put/map value of work item in that column.
My idea behind this is, when ever say employee wants to know the status about his ticket ID, he can simply ask his manager regarding the ticket status by referring to that ticket ID which manager can easily find in his portal UWL in that extra TICKET ID COLUMN .
Do I have to change anything in SAP inbox also ? Do i have to add 1 more colum in sap R/3 inbox also ? and will adding 1 more colum in sap inbox (R/3 inbox), will create automatically one more ticket ID colum in portal UWL also ?
please let me know , as i do not want to add 1 extra column in R/3 inbox, just i want in portal UWL extra ticket ID column should come and i want to put workitem ID generated at the start of workflow, in that colum in portal UWL
please help me on this.
Thanks...
Edited by: User Satyam on May 29, 2011 6:16 AM

Hi Satyam,
These are called custom attributes. Here is a powerpoint that may be able to assist you with the documentation that the other poster gave you too.
Always remember too when you make a change on the backend R/3 side, you must reregister your UWL connector. And yes, the column must be available on the backend R/3 side. We can't create on the fly columns in the UWL, that have no reference to the backend system in this case.
Beth Maben
EP - Senior Support Consultant II
AGS Primary Support
Global Support Centre Ireland
Please see the UWL Wiki @
https://www.sdn.sap.com/irj/scn/wiki?path=/display/bpx/uwl+faq ***

Emails not comming in Portal UWL

Hi All,
I am facing problem in Portal UWL . some mails those are generated by FM is comming in SAP Inbox . but its not comming in Portal UWL.
Can any body help me in this regards.
your help will highly appreciated.
Regards
Rashmi

Hi Rashmi,
Please check..
Have you configured the UWL with your System.
If yes then please check.
1. You have created the system over portal.please check if it passes all the tests.
2. register the system with UWL.please check if the system is registered or not by checking the xml file created or not.
3. please refresh the cache.
Hope it will work.
Regrads
Narendra

How could i display yahoo mail in Portal UWL

Hi,
Can any one tell me how can i diaplay my yahoo mail in Portal UWL any connector is avilable to connect Portal to yahoo server.
thanks in advance
Chitta

Hi Chittya,
You can crate a URL iview by selecting the URL Iview template while creating a new iview. Pass the URL of your internet address in the URL Iview wizard. For more information on how to create and use URL Iviews check <a href="http://help.sap.com/saphelp_nw70/helpdata/en/4c/eee2bedf3b4082b14a933e5ee63472/frameset.htm">this</a> helpful link.
Regards,
Ankit
Reward points if helpful.

PO display through Portal UWL....

Hi,
In R3-SAP inbox User can able to approve and see the PO throught workitem attachement are working fine.
In Portal UWL user can able to approve the PO.But not able to see the PO.The Attachments is not showing in UWL.
Same case for PR also.
Is any configuration is required for get the same...
Thanks,
Arun.

Hi Nibedita
I hope you are well and many thanks for using the SAP Discussion Forums .
Regarding the scenario that you have described and the attachments not showing in the UWL.
Is this particular issue occuring in all web browser platform types?
** Reference Documentation **
SAP Note: 701641 - Problems opening Adobe acrobat .pdf file in IE browser.
SAP Note: 1146711 - Problem opening PDF files
This message may be relevant to Adobe settings, you can find the thread in Adobe forum. http://forums.adobe.com/thread/795375"
To make sure whether it is a change delivered by SAP note, we need to know the settings in Adobe does not block it. "Edit > Preferences > Trust Manager > Internet Access from PDF Files outside the web browser > Change Settings". Selet the radio button "Allow PDF files to acess all websites" and please try the URL again in confirmation letter.
Secondly could you please perform the following steps as a further means of analysis to see if you are able to open attachements:
Access the Portal using a direct link url
Navigate to the following -> content administration -> portal content -> content provided by SAP -> end user content -> standard portal users -> iviews -> com.sap.netweaver.bc.uwl.iviews -> Universal Worklist right click it and then choose "preview", then in newly launched IE window, please also try to open .docx / PDF file etc to see if you are able to open it? Or you will see blank page again?
** Reference Documentation **
- SAP Note: 1493393 - UWL attachments need to be clicked twice to download
- SAP Note: 1471285 - Office 2007 Attachments cannot be opened from UWL
- SAP Note:1173659 - UWL configuration
- SAP Note 1786312 - Attachments list not updated when cache is off
- SAP Note 1763444 - UWL attachment update causes an SQLException
- SAP Note 1750738 - Attachments not visible in UWL Preview area
- SAP Note 1675969 - UWL is not displaying attachments
- SAP Note 1786312 Attachments list not updated when cache is off
Kindly update me as per your findings.
I greatly appreciate your time and patience and I look forward to recieving your reply.
Kind Regards
Troy Cronin - Enterprise Portal Support Engineer

Need to open an ABAP WebDynpro application from Portal UWL work item

Hi All
I need some suggessions on how to navigate to an ABAP WebDynpo application iview from a mail(Work Item) in portal UWL.
Requirement in detail:
Agreements will be created from portal( Agreement Creation Application is developed in ABAP webDynpro and iview has been created with in the portal for this WD application). as and when the agreement is created a mail (ECC Workitem) should trigger to the approver, who has access to portal and check the mail(Work Item) from the portal UWL.
The mail body should consist the link to the Agreement created in portal ( Link to navigate to the Agreement Creation ivew).
So, the main requirement is user should navigate to the Agreement creation iview when he open the mail from UWL.
Mail can be sent from ECC by using ABAP Function modules or by creating a workflow
Please advice me on how can we achieve this requirement.
Thanks & regards
Vijay Bedamsetty
Edited by: VIJAY BEDAMSETTY on Apr 19, 2011 5:42 PM

Hi,
You can call the iView directly by using NavigationTarget..
http://myServer:50000/irj/portal?
NavigationTarget=ROLES://portal_content/myFolder/myRole/myIview
Plz note that the iView you are calling should be part of a Role.
And the PCD location of the iView in the Role must be given for Navigation Target.
Check this URL
http://help.sap.com/saphelp_nw04s/helpdata/en/43/014421d21d6fade10000000a11466f/frameset.htm
Thanks
Prashant

Approval email and Portal UWL

Dear all
I want to configure SRM to send emails to the approvers and have a link to logon in SRM to approve in SRM (online approval). That is working perfectly if the user connects to SRM.
But what I need to put as ITS_DEST attribute or other info to be able to logon through the portal UWL address
PS: SRM 5.0 using the report RBBP_NOTIFICATION_OFFAPP to generate the email
Thanks in advance
RD

Hi RD,
You can use the ITS_DEST attribute or you can also use the DEF_URL1 and DEF_URL2 fields on the report RSWUWFMLEC (SRM 4.0). You can assign the UWL URL or anyother URL you wish to see in the notification on this report and save it as a variant.
If you are in SRM 5.0,
The input fields for standard notification texts and logon URLs that belonged to the old transmission report (RSWUWFMLEC) are no longer available because the notification contents can be specified more flexibly with the help of BAdI BBP_OFFLINE_APP_BADI. Similarly, you no longer have to specify the return address because this can be replaced by the recipient's address in the transaction for SAPconnect inbound processing (transaction SO50). (If SAPconnect inbound processing has not been activated, the response mail [decision mail] is sent by default to the WF-BATCH user, as was also the case prior to SRM 5.0. The return address in method SMTP_INBOUND_ADDR_GET of BAdI BBP_OFFLINE_APP_BADI can also be overwritten.)
Schedule the job with this variant and it can send out couple of URLs if needed. You can also customize further using the BADI mentioned above.
Pls assign points of answer is usefull !
Sundeep

CRM 7.0 Portal Integration

Hello All,
I need to integrate CRM 7.0 <-> Portal.
Read this article - http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/206cd953-41cf-2b10-7dbc-8a4d36664de5?QuickLink=index&overridelayout=true
and the pre-requisites section says that we need to install the Business Package for SAP CRM 2007.
Question:
1. In a summary, the integration happens basically by creating CRM reference system & creating BSP iViews in Portal.
So why do we need CRM Business Package?
2. The portal Integration section talks about XML file. Can someone please elaborate on this.
Awaiting Reply.
Thanks,
Ritu

This post cleared my doubt.
Portal Web UI Integration Problem

Where are tasks/content of UWL stored?

Hello folks,
I'd like to know: Where is the content (e.g. tasks) of the UWL stored? I nearly found everything in the CM (discussions, feedback, and so on), but no UWL-content. Where are the items stored, that can be generated with the following iView? =>com.sap.netweaver.bc.uwl.ui.UWL
Regards
Steffen

Hello Steffen,
I don't know how much this will help you, but the workflow repository in KM seems to contain (at least some of) the UWL information. However, when attempting to view the UWL content directly from within KM, the content isn't displayable. To test, I created a subscription on that repository and updated the progress of a task assigned to me. A new item was created in the workflow repository at that time, but to reiterate, it contained no displayable content.
Other than that, I know of no other avenue within KM through which any kind of UWL tasks can be accessed. If there is a way, hopefully someone else can shed more light on this topic.
Cheers,
Fallon

CRM Tasks in Portal UWL

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