Cropping tool does not function properly in Photoshop CS3

Cropping tool does not function properly in Photoshop CS3. Always crops to .004" x .004". Tried reinstall with no luck. Any fixes out there?

Reset the tool by right-clicking on the crop tool drop-down/fly-out menu in the top options bar (big crop tool icon above the tools panel, when the crop tool is selected). Be sure to check there aren't values in the crop tool by hitting the clear button in the options bar.

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