Crystal Report 10 crashes in Windows 2010 Server Enterprise

Question

Dear All,
I have a web application created on Windows Framework 1.1 with crystal Reports 10. It works fine with Windows 2003 Server Enterprise , Windows XP , Windows 2008 Server Standard Edition but fails surprisingly on WIndows 2008 Enterprise.
I could not understand this behavior.
The Error Shown on Screen is
=====================================================================================================
Object reference not set to an instance of an object.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. 
Stack Trace:
[NullReferenceException: Object reference not set to an instance of an object.]
   CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(Object& DocumentPath, Int32 Options) +0
   CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.Open(Object& DocumentPath, Int32 Options) +72
   CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened() +218
=======================================================================================================
Crash Dump Analysis is as follows
0:029> kL
ChildEBP RetAddr 
0d66f8bc 75f7fe4a cachemanager+0x8935
0d66f934 75f79d6a user32!UserCallWinProcCheckWow+0x14b
0d66f990 75f7119c user32!DispatchClientMessage+0xda
0d66f9c0 77135dae user32!__fnINLPCREATESTRUCT+0x8b
0d66fa34 75f7112b ntdll!KiUserCallbackDispatcher+0x2e
0d66fa38 75f710bf user32!NtUserCreateWindowEx+0xc
0d66fcdc 75f712d5 user32!VerNtUserCreateWindowEx+0x1ac
0d66fd88 75f71338 user32!_CreateWindowEx+0x1f9
0d66fdc4 0d458aad user32!CreateWindowExW+0x33
0d66fe00 0d458654 cachemanager+0x8aad
0d66fe40 0d457ee8 cachemanager+0x8654
0d66fe74 75d22599 cachemanager+0x7ee8
0d66feac 75d226b3 msvcrt!_callthreadstartex+0x1b
0d66feb4 7703d0e9 msvcrt!_threadstartex+0x5f
0d66fec0 771119bb kernel32!BaseThreadInitThunk+0xe
0d66ff00 7711198e ntdll!__RtlUserThreadStart+0x23
0d66ff18 00000000 ntdll!_RtlUserThreadStart+0x1b
the file information of the CR dlls involved in the crash is as follows:
0:029> lmvm  cachemanager
start    end        module name
0d450000 0d467000   cachemanager T (no symbols)          
    Loaded symbol image file: cachemanager.dll
    Image path: C:\Program Files\Common Files\Crystal Decisions\2.5\bin\cachemanager.dll
    Image name: cachemanager.dll
    Timestamp:        Thu Feb 05 11:58:39 2004 (4021E297)
    CheckSum:         00000000
    ImageSize:        00017000
    File version:     10.0.5.587
    Product version:  10.0.5.587
    File flags:       8 (Mask 3F) Private
    File OS:          4 Unknown Win32
    File type:        2.0 Dll
    File date:        00000000.00000000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
I would be grateful if you anyone could help me resolve this problem.

Answer 1

Sorry Rajiv. Not a clue and since
a) this is not a supported environment
b) CR 10 has been out of support for... 3+ years(?)
all I can suggest is an http sniffing utility like [Charles|http://xk72.com/] or [Fiddeler|http://www.fiddlertool.com/fiddler/] and perhaps [Process Monitor|http://technet.microsoft.com/en-ca/sysinternals/bb896645.aspx] which will tell you the dlls loading by the process.
Perhaps somebody else may have an idea?
- Ludek
Edited by: Ludek Uher on Mar 23, 2011 3:51 PM