Crystal Report against ECC 6.0 with SSO configured

I created a simple report against the ECC 6.0 Article table and saved it to InfoView. I can run the report fine, but when others run it they get an error stating the logon parameters are incomplete. We are in the process of configuring single sign on and have created other Crystal Reports going against ECC 6.0 with Business Views where SSO turned on in the data connection. Everyone can refresh those reports with no problems. Is their some report setting that needs to be set for Crystal Reports using a data source directly against ECC 6.0 tables?

We have multiple reasons for implementing SNC.
The main reason we have enabled SNC is to simply the users experience while working in the SAP environment. We are going live this month with Plant Maintenance, SRM, Project System, General Ledge and Asset Management reporting cubes in our BW environment as well as in our ECC 6.0 environment. We have set up SAP Portal and have created iviews to BOBJ folders and reports. Users are authenticated once by logging on to the Lan. Once logged on we would like them to seemlessly run SAP transactions and Business Objects reports through the SAP Portal based on their job function. Each user has security setup in BOBJ and SAP to allow access to transactions and reports appropriate for their job function.
We have three types of SAP reports and data connectors.
- One set of Crystal reports go against ECC 6.0 through Business Views with a Data Connection set up for SSO.
- One set of WEBI reports goes against BW queries though Universe Connections set up for SSO.
- One set of Crystal reports go directly against ECC 6.0 tables.
We currently have two issues:
1) The Crystal reports going directly against ECC 6.0 tables are returning the error
Error - The database logon information for this report is either incomplete or incorrect.
2) When we send a link to any report using OpenDocument if the user is not logged on to InfoView they get a rather long error message:
Account Information not recognized: Active Directory Authentication failed to log you on. Please contact your system admin....
Our hardware and server setup is a load balancer connected to a cluster of two Tomcat servers connected to two BOBJ servers.

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Close this thread as 2 same threads are opened with the same topic..

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hello all
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connect database use OLEDB
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now
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================================================
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================================================
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( apologize about long take and poor English )

Hi
Please have a look at the wiki Troubleshooting Issues with VS .NET Datasets and Crystal Reports.
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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Crystal Reports for Eclipse and CR2008 with subreports

SQL-Server 2005
CR 2008, Ver.12.0.0.683
Crystal Reports for Eclipse Plug-in Details:
all Plug-in-files from Business Objects have the version 12.2.200.r454
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Fri Feb 06 08:13:34 CET 2009
Unknown Error (java.lang.NullPointerException)
Info
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Regards
Jens

Hi Ted,
the error happens in the preview of the main report. Each subreport preview in this main report is running.
Regards
Jens
Edited by: Jens Kutsche on Feb 9, 2009 8:48 AM
The preview of the main report is running in CR2008.
Edited by: Jens Kutsche on Feb 9, 2009 8:56 AM
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