Crystal Report fails to print embedded pictures

Hi,
I use crystal report templates and embed data from Java POJO's to print my reports.
My application was running successfully until the day when below mentioned exception started appearing in logs, every time I ran the report generation code.
My CRConfig.xml has correct  <reportlocation> tag.
The report generated was missing two static pictures embedded in the templates.
The jar files are also present at correct location.
I have no clue why why this exception can suddenly start appearing in a well-running application.
Can someone please provide me with any pointers about about could be wrong here?
Thanks for your help.
Regards,
Anand
{com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: com.crystaldecisions.reports.reportdefinition.InsertFieldObjectCommand---- Error code:-2147467259 Error code name:failed
     at com.businessobjects.reports.sdk.JRCCommunicationAdapter.<init>(Unknown Source)
     at com.businessobjects.sdk.erom.jrc.a.<init>(Unknown Source)
     at com.businessobjects.sdk.erom.jrc.ReportAgentFactory.createAgent(Unknown Source)
     at com.crystaldecisions.proxy.remoteagent.RemoteAgent$a.<init>(Unknown Source)
     at com.crystaldecisions.proxy.remoteagent.RemoteAgent.a(Unknown Source)
     at com.crystaldecisions.proxy.remoteagent.RemoteAgent.a(Unknown Source)
     at com.crystaldecisions.sdk.occa.report.application.ClientDocument.if(Unknown Source)
     at com.crystaldecisions.sdk.occa.report.application.ClientDocument.open(Unknown Source)
     at com.aig.alico.webapp.actions.FulfillmentDocumentsAction.printReport(FulfillmentDocumentsAction.java:252)
     at sun.reflect.GeneratedMethodAccessor2036.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
     at java.lang.reflect.Method.invoke(Method.java:618)
     at org.apache.struts.actions.DispatchAction.dispatchMethod(DispatchAction.java:280)
     at org.apache.struts.actions.DispatchAction.execute(DispatchAction.java:216)
     at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
     at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
     at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
     at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1146)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1087)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:145)
     at com.aig.alico.webapp.service.AuthenticationFilter.doFilter(AuthenticationFilter.java:288)
     at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:130)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:87)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:837)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:680)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:588)
     at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:481)
     at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:90)
     at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:748)
     at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1466)
     at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:122)
     at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)
     at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:387)
     at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:102)
     at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1818)
     at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
     at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
     at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
     at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:136)
     at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:196)
     at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:751)
     at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:881)
     at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1497)
Caused by: java.lang.NoClassDefFoundError: com.crystaldecisions.reports.reportdefinition.InsertFieldObjectCommand
     at com.businessobjects.reports.reportconverter.v12.d.a(Unknown Source)
     at com.businessobjects.reports.reportconverter.v12.d.a(Unknown Source)
     at com.businessobjects.reports.reportconverter.v12.d.if(Unknown Source)
     at com.businessobjects.reports.reportconverter.v12.d.if(Unknown Source)
     at com.businessobjects.reports.reportconverter.v12.d.E(Unknown Source)
     at com.businessobjects.reports.reportconverter.v12.d.m(Unknown Source)
     at com.businessobjects.reports.reportconverter.v12.f.if(Unknown Source)
     at com.businessobjects.reports.reportconverter.v12.V12SaveLoader.a(Unknown Source)
     at com.businessobjects.reports.loader.ReportLoader.a(Unknown Source)
     at com.businessobjects.reports.sdk.JRCReportLoader.a(Unknown Source)
     at com.businessobjects.reports.sdk.JRCReportLoader.a(Unknown Source)
     at com.businessobjects.reports.sdk.requesthandler.ReportDocumentRequestHandler.a(Unknown Source)
     ... 47 more
Caused by: java.lang.ClassNotFoundException: com.crystaldecisions.reports.reportdefinition.InsertFieldObjectCommand
     at com.ibm.ws.classloader.CompoundClassLoader.findClass(CompoundClassLoader.java:487)
     at com.ibm.ws.classloader.CompoundClassLoader.loadClass(CompoundClassLoader.java:388)
     at java.lang.ClassLoader.loadClass(ClassLoader.java:597)
     ... 59 more}

So, you mean that it could be a websphere issue?
Can crystal reports be at fault here? Are you aware of anyt CR related issues related to this problem?
We run our application in Websphere and include the crystal reports jars supplied by Rational Application Developer.
What is the recommended method of including crystal reports jars in our web application. We put the CR jar files under WEB-INF\lib dir.
Regards,
Anand

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