Crystal Report not pulling over user prompts

I am having issues with a Crystal Report that is pulled over into a third party CRM db. I've already checked the Forums and the SAP notes but have had no luck in finding any help. Our Crystal Report pulls up fine on the client, but it is missing the user prompts (parameters) when it comes through. We don't get any errors what so ever. The user is supposed to put in the date range that they would like to see. Other reports which don't have any prompts work fine. We've run the reports in Crystal on the server and they work just fine. We are just having this problem whenever the client is trying to run the report. When we've talked to our technical support for our CRM db they said we are supposed to get a lightning bolt and then when we click on it, it will prompt the user. However, the lightning bolt doesn't even show up when the report is pulled up. I'm not sure is there is something being done wrong within our report, or if this is an issue with the Active X controls. We are using Crystal Reports XI on an SQL 2005 server. Any help is greatly appreciated - I'm very new to this so if someone could please point me in the right direction it would be helpful. Thanks!

Hello,
The Lightning bolt is the report refresh button in CR 10. CR 11 has blue circular arrows, one on top of the other. Or you can simply press the F5 key to refresh. It may be you are mixing versions or something else.
I suggest you work with your tech support to figure out how your application should work and what is posibly missing. If you have the report Designer and they work there then your app or DB has issues.
We don't know your app or how it all is supposed to work so not much we can suggest other than to get your support to help you.
If it's a WEB app then possibly the you have the Pop-up blocker enabled, the Parameter UI would considered a pop-up.
You relaly need to get your CRM support guys to help you first. If thye can't figure it out then ask them to put a call into support.
Thank you
Don

Similar Messages

  • VS Net 3.5 Crystal Reports Deployment causing database login prompt

    I have deployed a Visual Studio executible module written in VB Net 3.5 SP 1 with Crystal Reports. When the user tries to view a report(s)
    they are prompted to login in to the data base that has been data sourced into the report module. The correct database was verified before the build was made. The developer is able to run the report in a run mode on the local machine where the VB project was created.
    In the properties section in the project the following check boxes pertaining to reports were checked on:
             Crystal Reports Basic for Visual Studio 2008(x86, x64)
             Microsoft Visual Studio 2008 Report Viewer
    Notes: If the executible module is deployed to a machine that has Visual Studio 2008 installed, the Reports run fine without a database login prompt.
             If the executible module is deployed to a machine that does not have Visual Studio 2008 installed, the user is prompted for a login.
             The data base is a SQL server 2008 database.
    I'm being prompted for a server/database login when deploying the application and running it on a machine that does not have Visual Studio 2008 installed on it. One thing I forgot to mention is that the prompt dialog has only the database server name pre-filled but there is
    no database name in the dialog. Both of these fields are grayed out. The Crystal Report was updated to reference the new server and database, and I also verified the database successfully.

    Hello,
    Not sure what DB driver you used to create the reports but if it's the native driver then you need to install the Native client from MS SQL Server 2008 CD/DVD onto the app server also.
    MS SQL 2008 will not use MDAC, which is always installed. It requires the client to be installed.
    There is also an issue when using OLE DB driver and Time(7) field types in MS's driver and Crystal Reports. Cr see's them as string fields, the driver returns the wrong field type to CR. ODBC does work with these field types.
    And is your application running in 32 or 64 bit mode?
    Thank you
    Don

  • Using crystal reports to pull ZfD3 inventory information

    Is it possible to use Crystal Reports to pull information from the
    ZfD3
    database? If so, what version of Crystal is recommended, and how
    should
    crystal be configured to connect to the database?
    thank you
    Tom

    On Sat, 15 Mar 2003 16:46:48 GMT, "Bill Bradley"
    <[email protected]> wrote:
    >I know. We thought that the Report Builder would be the way to go,
    since
    >ART didn't do too much for us. You guys poorly document it, and,
    show no
    >examples of using it to build a report. In addition, it'd be nice if
    >SOMEONE would come up with a list of what tables show what. While
    Novell
    >may have a detailed list of things in the ZFD docs, it's pretty much
    so
    >detailed and complex that, it's next to useless. I've resorted to
    doing
    >huge dumps of things to a csv, then, using CR or Excel to generate
    some kind
    >of report.
    >
    >The whole process is not as easy as it should be, seeing that we paid
    money
    >to get a reporting vehicle.
    >
    >As comparison, SMS isn't any easier, but, there's more documentation
    on it,
    >so, when you're forced to roll your own report, it's a clearer
    path...
    I do understand, I'm not a programmer either :-(
    the company who wrote report builder is Digital Metaphors, they have a
    very good
    training application and additional detailed information of how to
    write
    reports.
    The CIM schema is I agree Cr** (well not easy) and without the detail
    that
    Novell provide it doesn't work.
    I hope that a friend of mine is going to provide the compromise that
    you and I
    are looking for. Namely the ability to create the SQL queries that
    ART can
    make, with a simple report system. Keep an eye on caledonia.net for
    an
    announcement for ART4 (Derived from but unrelated to Salford
    Software's
    product) :-)
    Tim
    No Direct e-Mail Please!
    Tim Heywood
    Independent Consultant
    Scotland
    Novell Support Connection SYSOP
    In theory, practice and theory are the same,
    In practice they are different!

  • Crystal Report Server 2008 Named User License

    Hi,
    Where can I find pricing info for Crystal Report Server 2008 Named User License?
    This is for an existing Crystal Report 2008 Server installation, which was initially licensed with CAL. The user would now like to add dedicated NUL clients.
    I found the following in the online store, but that includes a server license, which is not required in this case.
    http://store.businessobjects.com/store/bobjamer/en_US/pd/ThemeID.29254600/parentCategoryID.57065700/categoryID.57103400/productID.105954100/categoryId.57103400
    Thank you
    Kind Regards,
    Alain Braibant

    You need to contact your sales contact in SAP. Pricing is not availble in public.

  • If image file not exist in image path crystal report not open and give me exception error problem

    Hi guys my code below show pictures for all employees
    code is working but i have proplem
    if image not exist in path
    crystal report not open and give me exception error image file not exist in path
    although the employee no found in database but if image not exist in path when loop crystal report will not open
    how to ignore image files not exist in path and open report this is actually what i need
    my code below as following
    DataTable dt = new DataTable();
    string connString = "data source=192.168.1.105; initial catalog=hrdata;uid=sa; password=1234";
    using (SqlConnection con = new SqlConnection(connString))
    con.Open();
    SqlCommand cmd = new SqlCommand("ViewEmployeeNoRall", con);
    cmd.CommandType = CommandType.StoredProcedure;
    SqlDataAdapter da = new SqlDataAdapter();
    da.SelectCommand = cmd;
    da.Fill(dt);
    foreach (DataRow dr in dt.Rows)
    FileStream fs = null;
    fs = new FileStream("\\\\192.168.1.105\\Personal Pictures\\" + dr[0] + ".jpg", FileMode.Open);
    BinaryReader br = new BinaryReader(fs);
    byte[] imgbyte = new byte[fs.Length + 1];
    imgbyte = br.ReadBytes(Convert.ToInt32((fs.Length)));
    dr["Image"] = imgbyte;
    fs.Dispose();
    ReportDocument objRpt = new Reports.CrystalReportData2();
    objRpt.SetDataSource(dt);
    crystalReportViewer1.ReportSource = objRpt;
    crystalReportViewer1.Refresh();
    and exception error as below

    First: I created a New Column ("Image") in a datatable of the dataset and change the DataType to System.Byte()
    Second : Drag And drop this image Filed Where I want.
    private void LoadReport()
    frmCheckWeigher rpt = new frmCheckWeigher();
    CryRe_DailyBatch report = new CryRe_DailyBatch();
    DataSet1TableAdapters.DataTable_DailyBatch1TableAdapter ta = new CheckWeigherReportViewer.DataSet1TableAdapters.DataTable_DailyBatch1TableAdapter();
    DataSet1.DataTable_DailyBatch1DataTable table = ta.GetData(clsLogs.strStartDate_rpt, clsLogs.strBatchno_Rpt, clsLogs.cmdeviceid); // Data from Database
    DataTable dt = GetImageRow(table, "Footer.Jpg");
    report.SetDataSource(dt);
    crv1.ReportSource = report;
    crv1.Refresh();
    By this Function I merge My Image data into dataTable
    private DataTable GetImageRow(DataTable dt, string ImageName)
    try
    FileStream fs;
    BinaryReader br;
    if (File.Exists(AppDomain.CurrentDomain.BaseDirectory + ImageName))
    fs = new FileStream(AppDomain.CurrentDomain.BaseDirectory + ImageName, FileMode.Open);
    else
    // if photo does not exist show the nophoto.jpg file
    fs = new FileStream(AppDomain.CurrentDomain.BaseDirectory + ImageName, FileMode.Open);
    // initialise the binary reader from file streamobject
    br = new BinaryReader(fs);
    // define the byte array of filelength
    byte[] imgbyte = new byte[fs.Length + 1];
    // read the bytes from the binary reader
    imgbyte = br.ReadBytes(Convert.ToInt32((fs.Length)));
    dt.Rows[0]["Image"] = imgbyte;
    br.Close();
    // close the binary reader
    fs.Close();
    // close the file stream
    catch (Exception ex)
    // error handling
    MessageBox.Show("Missing " + ImageName + "or nophoto.jpg in application folder");
    return dt;
    // Return Datatable After Image Row Insertion
    Mark as answer or vote as helpful if you find it useful | Ammar Zaied [MCP]

  • Error in connection of SAP BO Crystal report for enterprise over IDT Universe

    Hi Experts,
    I am facing a connection issue in Crystal report for Enterprise 4.0.
    I am trying to connect Crystal report for Enterprise over IDT Universe which is based on an ECC table. While establishing the connection in crystal report an error pops us stating the data source in invalid as shown below:
    Hope the following version details will help you to get some clue on the error.
    BI launch pad - Built Number : 915
                                   - Product Version : 14.0.5
    SAP Crystal report for Enterprise XI 4.0 - Version : 14.0.2
    SAP Information Design Tool - Version : 4.1 Support Pack 1
       Please help me to overcome this error.
    Thanks,
    S.Nirmal                                                                    

    HI,
    firstly, would request you to upgrade your IDT i.e client tools as well as CR4E tools to the Server version i.e BI 4.0 sP5 it seems.
    then test the issue again and update
    Regards,
    Atul B

  • Display more pictures in crystal report not work why

    Hi guys i try to show picture of specified employee from network path in crystal report  it work
    but i don't know how to show all pictures to all employees in crystal report
    Can any one help me to customize my code to accept show all employee pictures
    i try to make this from crystal report and assign path but version of crystal report not allow to me
    to put path
    my code below show picture to one employee from text box control from network path
    I need to customize this code to accept show more one  pictures of employees from  employee table
    the following fields i show in report
    EmployeeNo      integer
    EmployeeName   nvarchar(50)
    Image     datatype  image 
    btnemployeeno_click
       DataTable dt = new DataTable();
    string connString = "data source=192.168.1.105; initial catalog=hrdata;uid=sa; password=1234";
    using (SqlConnection con = new SqlConnection(connString))
    con.Open();
    SqlCommand cmd = new SqlCommand("ViewEmployeeNoR", con);
    cmd.CommandType = CommandType.StoredProcedure;    // Viewxxx doesn't seem a good name for a sp
    cmd.Parameters.Add("@EmployeeNo", SqlDbType.NVarChar, 20);
    cmd.Parameters["@EmployeeNo"].Value = textBox1.Text;
    SqlDataAdapter da = new SqlDataAdapter();
    da.SelectCommand = cmd;
    da.Fill(dt);
    string path = Path.Combine("\\\\192.168.1.105\\Personal Pictures", textBox1.Text) + ".jpg";
    FileStream fs=null;
    if (File.Exists(path))
    fs = new FileStream("\\\\192.168.1.105\\Personal Pictures\\" + textBox1.Text + ".jpg", FileMode.Open);
    else
    MessageBox.Show("Please File Not Exist");
    BinaryReader br = new BinaryReader(fs);
    byte[] imgbyte = new byte[fs.Length + 1];
    imgbyte = br.ReadBytes(Convert.ToInt32((fs.Length)));
    foreach (DataRow dr in dt.Rows)
    dr["Image"] = imgbyte;
    ReportDocument objRpt = new Reports.CrystalReportData2();
    objRpt.SetDataSource(dt);
    crystalReportViewer1.ReportSource = objRpt;
    crystalReportViewer1.Refresh();                     

    Hi, 
    Put an image field in your report, then change the image’s Graphic Location:
    right click the image, select Format Graphic, select Picture tab, click the conditional-formula button that look like a x2 and set the formula’s text to
    the name of the formula or parameter field that will contain the image’s URL.
    Save the formula and click the OK button. Save the report and test it.
    Be carefull with the size of the image field. If this size is not equal to the image itself it could get resized.
    Good Tutorial
    Mark as answer or vote as helpful if you find it useful | Ammar Zaied [MCP]

  • After i install Visual-Studio 2013 crystal-report not working

    hi
    after i install Visual-Studio 2013 crystal-report not working on my Visual-Studio 2010 projects
    when i try to open crystal-report i see this:

    Hi E_gold,
    Crystal Reports forum may be a better place for you.
    Thanks for your understanding.
    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click
    HERE to participate the survey.

  • Web based Crystal Report not appearing

    Hi
    Hope this hasn't been asked before, had a look in the forum but couldn't find it specifically.
    I am developing a web application with one CR in it.
    VS 2010 + CR for VS installed on development machine.
    The development environment is all fine, works a treat. The problems started when I tried shipping to our staging environment, and also a test area on our live server.
    Our live web server is running Windows Server 2008 Web edition R2 with dotnet V4 x86 runtime installed.
    After overcoming 'Type Initializer' error, 'log4net.dll' error and 'LoadReport' error on the live server, the live server now just displays a blank page.
    When I had this problem on the staging server I found that this was caused by the 'aspnet_client\system_web\4_0_30319\crystalreportviewers13' folder not existing or in the right place. It works on the staging server when I'm browsing using http://localhost etc.
    Things I have done to get the report working on the live server:
    1. Install CR Runtime 32bit V13
    2. Set security settings on C:\Windows\Temp to allow web user (actually set to 'Everyone' until it's all working properly) read/write access
    3. Moved  folder 'aspnet_client\system_web\4_0_30319\crystalreportviewers13' to the application folder and the www root folder (have tried in various places also)
    I have to say that the report is displayed when I'm on the live web server and browse using http://localhost etc., and I can repeat the problem by moving the crystalreportviewers13 folder out of where it should be.
    After getting all this done over the past 2 DAYS I believe that the problem lies with the location of the 'crystalreportviewers13' folder. Although it could be something else.
    Any help in this matter would be greatly appreciated.
    Cheers
    Julian

    OK, apologies. posted in haste!
    It seems that the report is working, it's just the browser I was viewing it from simply doesn't display it. No idea why yet, but not too worried as all other machines I try it on, it works.
    A little annoyed however at the amount of time I've wasted trying to get this working. Is it documented anywhere for instance that C:\Windows\Temp needs special privileges set up to make a web crystal report work?
    Anyway, please ignore this, and the last post!
    Cheers
    Julian

  • Crystal reports not working in windows 7 but working fine on XP

    I have a VB .net 2005 windows app. It has been working on Windows XP (32-bit) environment for a while and now we are moving to Windows 7 (64-bit). The program runs fine except for the reports which was written using the crystal report built in with VB .net
    2005. I get an error Database login and it asks for user ID and password. HELP PLEASE !!!!
    I am using the following connection string:
    DBconn.ConnectionString = "Provider=Microsoft.Jet.OLEDB.4.0;Data Source=" & str_data & ";Persist Security
    Info=true;user ID=Admin;Jet OLEDB:Database Password= mypassword"
    And on the REPORT form I have the following code
    Private Sub frmExportDiv_Load(ByVal sender As System.Object, ByVal e As System.EventArgs) Handles MyBase.Load
            Dim crReportDocument As CrySelectedDivisionSummary
            crReportDocument = New CrySelectedDivisionSummary
            Dim ss As String = Application.StartupPath()
            Dim logOnInfo As New CrystalDecisions.Shared.TableLogOnInfo
            logOnInfo.ConnectionInfo.ServerName = ss & "\\Firm_data.mdb"
            logOnInfo.ConnectionInfo.Password = "mypassword"
            logOnInfo.ConnectionInfo.UserID = "Admin"
           crReportDocument.Database.Tables("qryExportDiv").ApplyLogOnInfo(logOnInfo)
            cryprintandexport.ReportSource = crReportDocument
    End Sub

    Hi vbmaayah,
    CR is not supported anymore by MSFT. Here is the official support forum:
    http://scn.sap.com/community/crystal-reports/
    Best regards,
    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click
    HERE to participate the survey.

  • Crystal Report Not Refreshing in browser

    Hi all,
    Am using crystal report for my web application so here am passing my parameter from jsp page
    but it is not refreshing
    For example
    I am select Month=jan my query goes this way.
    Select * from employee where month='jan' group by department order by designation
    when am intially design in eclipse in filter option am selecting 'jan' and when am running in browser am passing the same query with the parameter but here instead of 'jan' am passing month variable where my month variable changes every time according to user choose
    my crystal report is not getting refreshed ..
    hope u understood my problem
    Regards
    Vanishree.B

    Hi Tejomay ,
    I have tried that even after calling refresh() , it ;s not getting refreshed..but if am using signal table in my query  it is getting refreshed .but when am grouping with another table it is not refreshing..
    Regards
    Vanishree

  • Crystal report not working on 64 bit machine

    Hello friends,
    Hope everyone is doing good.  I have an issue and you all are requested to help me out.
    I have build an Application using VS 2008, i used Oracle 10g as database and Crystal report 2008 for reports. The Application and reports are working fine when i deploy it on 32 bit machine, but when I deploy it on a 64 bit machine, my Application works fine but reports are not displayed, when ever i run report it ask Db credential with the following message
    "The report you requested requires further information."
    then Server, user ID and password filed, I off course supplied credential but no results.
    For resolving the issue i installed VS 2008 on 64 bit machine with redist CR Viewer and tried to verify database for the report thinking this might be an issue, but in CR designer it gives me following error when i tried to verify database or create new connection using OLEDB provider for Oracle
    Crystal Reports ActiveX Designer
    Logon failed.
    Details: ADO Error Code: 0x
    Source: Microsoft OLE DB Provider for Oracle
    Description: Oracle client and networking components were not found. These components are supplied by Oracle Corporation and are part of the Oracle Version 7.3.3 or later client software installation.
    Provider is unable to function until these components are installed.
    OK
    I tried the following fixes as well:
    - Installed CR viewer for 64 bit machine
    - Registering ORAOLEDB10.dll
    - Reinstalling VS 2008
    The Application works fine but Crystal reports are malfunctioning. Please help!!!!!!!!!!!!!!!
    Thanks a ton in Advance
    Happing coding and resolving issues
    Danish Mustafa Khan

    Also, see [this|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/10d5fa88-2013-2c10-c9a5-f11963607d4e] article.
    Ludek
    Follow us on Twitter http://twitter.com/SAPCRNetSup

  • Crystal report not working on a client pc

    Hi Everyone,
    I have developed windows application in vb 2012 which will bind data from ms access in crystal report. My windows application is running fine on local machine where i installed vs2012 but when i create a setup an installed it on the local machine it is giving
    this error
    'Microsoft.ACE.OLEDB.12.0' provider is not registered on the local machine error
    and when i install on a client machine it is giving me the following error,
    System.TypeInitializationException: The type initializer for 'CrystalDecisions.CrystalReports.Engine.ReportDocument' threw
    an exception. ---> System.IO.FileNotFoundException: Could not load file or assembly 'CrystalDecisions.ReportAppServer.CommLayer, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304' or one of its dependencies. The system cannot find the
    file specified.
       at CrystalDecisions.CrystalReports.Engine.ReportDocument..cctor()
    Anyone faced same error ?? Please suggest.

    Also for 3rd party software usually contacting the vendor for assistance is recommended. Especially since Crystal Reports are not supported by Microsoft. The search engine or appropriate forum at the below link should be able to assist you.
    SAP Crystal Reports, version for Visual Studio
    Please BEWARE that I have NO EXPERIENCE and NO EXPERTISE and probably onset of DEMENTIA which may affect my answers! Also, I've been told by an expert, that when you post an image it clutters up the thread and mysteriously, over time, the link to the image
    will somehow become "unstable" or something to that effect. :) I can only surmise that is due to Global Warming of the threads.

  • Crystal Report not taking parameter propery

    Hi,
    I am facing a unique issue in reports.The report is not taking the parameter entered by the user instead it is taking the value which was used for testing the report initially.
    Save data with report in uncheked.
    The report is shwing correct data on CMS and with designer also.
    The problem arises when report is viewed java based web application.
    I am usng Crystal Reports XI and Business Objects 12 CMS.
    Regards,
    Misra P.

    Hi,
    what does single time mean? Only the first time when you start the report from your code and the second time it is like before? You may need to empty the report's parameters before giving new ones... If I could see the relevant part of your code, I could give a hint. There are also lots of samples hwo to paramterize a report from java code, which usually work fine...
    There is also an option in the crystal reports designer to keep parameter values as they were set in the CMC when saving a report to BOE...
    Regards,
    Harald

  • Crystal Report not working when posting the report to the Crystal Server.

    Hi All,
      I created a report using Crystal Reports 2008 with two ODBC connections (User DSN's). When I run the report in Crystal Reports (where I originally created it) it runs fine with no problems.
       I am now trying to load it on Crystal Server 2008. When I try to run this report in InfoView, I get a message: "Error Failed to open the connection." I am thinking that it has to do with the ODBC connections but I am not quite sure. Could someone lead me in the right direction? How will the report that I now saved in the repository on the server connect to the ODBC stream?
       Thank you in advance.

    Solved my problem. I had to tweak the ODBC drivers on the server.

Maybe you are looking for