Crystal Report Viewer error out when running multiple instances

Question

Hi,
I am using java 1.4 with BO XI R3.0.
I notice I can only run one report at a time. If I was to run two reports, the 1st report will error out while 2nd report will run to its completion. Reports run on separate popup windows. I have tested with IE6, IE8 and also FireFox 3.0
Depending on the timing, I get different kinds of error.
"A request was cancelled. The necessary security privileges could not be verified. This indicates a problem with the security server. [RCIRAS9190] [RASLIB9002] "
"The Report Processing Server session you are using to connect is in the process of being shut down. You need to retry. [RCIRAS0200]"
I am using PSReportFactory and set parameters into CrystalReportViewer to display.
processParametersu2026
CrystalReportViewer viewer = new CrystalReportViewer();
pfieldDV = new ParameterFieldDiscreteValue();     
pfieldDV.setValue(formatViewerParameterInputValue(tempRpt[1],tempParam[x]));
pfield.getCurrentValues().add(pfieldDV);
viewerParameters.add(pfield);     
viewer.setParameterFields(viewerParameters);     
createCrystalViewer(m_oReportWrap.getRequest(), response, sInstanceId,viewer);
private void createCrystalViewer(HttpServletRequest request, HttpServletResponse response2, String sInstanceId, CrystalReportViewer viewer) throws ReportSDKExceptionBase, FileNotFoundException, IOException, SDKException
         IEnterpriseSession eSession = oLogon.getCESession();
         IInfoStore iStore = oLogon.getInfostore();
         IInfoObject rptObject = findInfoObject(iStore,sInstanceId);
         IReportSourceFactory rptFactory =    IReportSourceFactory)eSession.getService("","PSReportFactory");
         IReportSource reportSource = rptFactory.openReportSource(rptObject,Locale.ENGLISH);
         IReport report = (IReport)rptObject;
        ConnectionInfo conn = new ConnectionInfo();
        ConnectionInfos connInfo = new ConnectionInfos();   
        ServletContext sc = getServletConfig().getServletContext();
        String realPath = sc.getRealPath("");
        Properties prop = new Properties();
        viewer.setOwnPage(true);
        viewer.setDatabaseLogonInfos(connInfo);
        viewer.setReportSource(reportSource);               
        viewer.setURI(request.getRequestURI() + "?reportID=" + rptObject.getID() + &viewerType=vwrTypeJavaSDK&viewID=1");
        viewer.setEnterpriseLogon(eSession);
        viewer.setHyperLink("New Window");
        viewer.processHttpRequest(request, response2, sc, null);

Answer 1

Thanks to both of you.
I actually was able to resolved this issue by tracking the values inside IEnterpriseSession.
// Perform Crystal Enterprise Logon
ISessionMgr oSessionMgr = CrystalEnterprise.getSessionMgr();
IEnterpriseSession m_oCESession = oSessionMgr.logon(sUserid, sPassword, sSystemName,  getSecTypeString(iSecType));
System.out.println("in logon m_oCESession "+m_oCESession);
The UserInfo in the SeucuritySession: userInfo was always null so whatever i pass in, it was not storing them.
(EnterpriseSession:logon=(SecuritySession:userInfo=null)
All i need to do is to add   IUserInfo userInfo = null;  before IEnterpriseSession then it will store the user & password.