Crystal reports always stay in queued state

When I run any crystal report, they stay in queued state forever.I have rebooted the appserver and process schedulerand cleared the cache,but the same problem persists.
Application:FSCM 8.8
Tools:8.47
What might be the problem and how can i rectify it?

It's possible that you have some previous Crystal processes that are in a non-final status. They may be 'stuck' in Processing or Initiated status. If the number of these incomplete processes has reached your maximum concurrent process level, then no additional Crystal processes will run until those incomplete processes are cleared out. I have also seen situations where 'Error' or 'Canceled' processes can prevent future processes from running.
If you have Crystal processes in anything other than 'Success' status, try deleting those processes through Process Monitor, and see if that allows your queued processes to start.

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"viewerState":"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", "rptAlbumOrder":["0"], "toolPanelType":"GroupTree", "toolPanelWidth":200, "toolPanelWidthUnit":"px", "iactParams":[{"paramName":"pFromDate", "description":"From Date", "valueDataType":"d", "value":[{"d":9, "m":4, "y":2014, "h":0, "min":0, "s":0, "ms":0}], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[], "defaultDisplayType":1}, {"paramName":"pToDate", "description":"To Date", "valueDataType":"d", "value":[{"d":9, "m":6, "y":2014, "h":0, "min":0, "s":0, "ms":0}], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[], "defaultDisplayType":1}, {"paramName":"pGroupBy", "description":"Group by", "valueDataType":"n", "value":[2], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[{"value":1, "desc":"Boardtype"}, {"value":2, "desc":"Room type"}, {"value":3, "desc":"Rate Room type"}, {"value":4, "desc":"Rate code"}, {"value":5, "desc":"Guarantee code"}, {"value":6, "desc":"Adults"}, {"value":7, "desc":"Children"}, {"value":8, "desc":"Market code"}, {"value":9, "desc":"Source code"}, {"value":10, "desc":"Channel code"}, {"value":11, "desc":"Country"}, {"value":12, "desc":"Nationality"}, {"value":13, "desc":"Created by"}, {"value":14, "desc":"Adult+Child"}, {"value":15, "desc":"Agency"}, {"value":16, "desc":"Company"}, {"value":17, "desc":"Source"}, {"value":18, "desc":"Group"}, {"value":19, "desc":"Micros Discount"}, {"value":-1, "desc":"None"}], "defaultDisplayType":1}, {"paramName":"pDistributionBy", "description":"Distribution by", "valueDataType":"n", "value":[1], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[{"value":1, "desc":"RN"}, {"value":2, "desc":"ARR"}], "defaultDisplayType":1}, {"paramName":"pShowDetails", "description":"Show details", "valueDataType":"b", "value":[true], "allowCustomValue":false, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[{"value":true}, {"value":false}], "defaultDisplayType":1}, {"paramName":"pSubGroupBy", "description":"Sub Group", "valueDataType":"n", "value":[-1], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[{"value":1, "desc":"Boardtype"}, {"value":2, "desc":"Room type"}, {"value":3, "desc":"Rate Room type"}, {"value":4, "desc":"Rate code"}, {"value":5, "desc":"Guarantee code"}, {"value":6, "desc":"Adults"}, {"value":7, "desc":"Children"}, {"value":8, "desc":"Market code"}, {"value":9, "desc":"Source code"}, {"value":10, "desc":"Channel code"}, {"value":11, "desc":"Country"}, {"value":12, "desc":"Nationality"}, {"value":13, "desc":"Created by"}, {"value":14, "desc":"Adult+Child"}, {"value":15, "desc":"Agency"}, {"value":16, "desc":"Company"}, {"value":17, "desc":"Source"}, {"value":18, "desc":"Group"}, {"value":19, "desc":"Micros Discount"}, {"value":-1, "desc":"None"}], "defaultDisplayType":1}, {"paramName":"pIncludeDayUse", "description":"Include Day Use", "valueDataType":"b", "value":[true], "allowCustomValue":false, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[{"value":true}, {"value":false}], "defaultDisplayType":1}, {"paramName":"pDateType", "description":"Date Type", "valueDataType":"n", "value":[1], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[], "defaultDisplayType":1}, {"paramName":"pCompHuse", "description":"Comp-Huse", "valueDataType":"n", "value":[0, 1, 2], "allowCustomValue":true, "allowMultiValue":true, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[], "defaultDisplayType":1}, {"paramName":"pOrderBy", "description":"Order By", "valueDataType":"n", "value":[2], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[], "defaultDisplayType":1}], "paramOpts":{"numberFormat":{"groupSeperator":".", "decimalSeperator":","}, "dateFormat":"d.M.yyyy", "timeFormat":"H:mm:ss", "dateTimeFormat":"d.M.yyyy H:mm:ss", "booleanFormat":{"true":"True", "false":"False"}, "maxNumParameterDefaultValues":"200", "canOpenAdvancedDialog":true}, "zoom":100, "zoomFromUI":false, "lastRefresh":"9.7.2014 17:47:04"}, "curViewId":"0"}
    viewer_toptoolbar_search_textField:Bul...
    text_viewer_toptoolbar_selectPg:2 / 5
    text_viewer_toptoolbar_zoom:100%
    __CALLBACKID:viewer
    __CALLBACKPARAM:{"tb":"next"}

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