Crystal Reports evaluation key code expired

Hi,
I downloaded the Crystal Reports Server and Developer evaluation version about a month ago and have been evaluating the Developer Edition periodically since.  However, the 30-day evaluation period has expired so can you let me know how I can obtain a new key code, preferrably a 6 month one if that's possible, so that I can continue.
Thanks,
Colin

Hi Colin,
You can have a second 30-day key code.You need to remove the registry entry of the First 30-day keycode entries.
Please take a back up of the Registry entries before deleting any Registry Entries.
You can download Free Trial from [http://www.businessobjects.com/product/catalog/crystalreports/report_designer.asp]
Hope this helps.
Shraddha

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    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      xxxx.com
    Description:
    The description for Event ID 4096 from source Crystal Reports cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
    If the event originated on another computer, the display information had to be saved with the event.
    The following information was included with the event:
    An error has occurred while attempting to load the Crystal Reports runtime.
    Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.
    Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required.  Please go to http://www.businessobjects.com/support for more information.
    the message resource is present but the message is not found in the string/message table
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Crystal Reports" />
        <EventID Qualifiers="0">4096</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2009-11-20T13:17:58.000Z" />
        <EventRecordID>967</EventRecordID>
        <Channel>Application</Channel>
        <Computer>xxxx</Computer>
        <Security />
      </System>
      <EventData>
        <Data>An error has occurred while attempting to load the Crystal Reports runtime.
    Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.
    Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required.  Please go to http://www.businessobjects.com/support for more information.
    </Data>
      </EventData>
    </Event>
    and
    Log Name:      Application
    Source:        ASP.NET 2.0.50727.0
    Date:          11/20/2009 6:17:58 AM
    Event ID:      1309
    Task Category: Web Event
    Level:         Warning
    Keywords:      Classic
    User:          N/A
    Computer:      xxxxxx.com
    Description:
    Event code: 3005
    Event message: An unhandled exception has occurred.
    Event time: 11/20/2009 6:17:58 AM
    Event time (UTC): 11/20/2009 1:17:58 PM
    Event ID: dd62de5b26e240ae9032798ed72bcef5
    Event sequence: 15
    Event occurrence: 1
    Event detail code: 0
    Application information:
        Application domain: /LM/W3SVC/2/ROOT-1-129031966481291828
        Trust level: Full
        Application Virtual Path: /
        Application Path: C:\inetpub\CVIPhase4\
        Machine name: SWCVI1
    Process information:
        Process ID: 1772
        Process name: w3wp.exe
        Account name: NT AUTHORITY\NETWORK SERVICE
    Exception information:
        Exception type: LoadSaveReportException
        Exception message: An error has occurred while attempting to load the Crystal Reports runtime.
    Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.
    Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required.  Please go to http://www.businessobjects.com/support for more information.
    Request information:
        Request URL: https://172.16.0.105:443/CheckOut/quote.aspx
        Request path: /CheckOut/quote.aspx
        User host address: 172.16.0.106
        User: xxxxxxx
        Is authenticated: True
        Authentication Type: Forms
        Thread account name: NT AUTHORITY\NETWORK SERVICE
    Thread information:
        Thread ID: 6
        Thread account name: NT AUTHORITY\NETWORK SERVICE
        Is impersonating: False
        Stack trace:    at CrystalDecisions.CrystalReports.Engine.ReportDocument.CheckForCrystalReportsRuntime()
       at CrystalDecisions.CrystalReports.Engine.ReportDocument..cctor()
    Custom event details:
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="ASP.NET 2.0.50727.0" />
        <EventID Qualifiers="32768">1309</EventID>
        <Level>3</Level>
        <Task>3</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2009-11-20T13:17:58.000Z" />
        <EventRecordID>968</EventRecordID>
        <Channel>Application</Channel>
        <Computer>xxxxxx.com</Computer>
        <Security />
      </System>
      <EventData>
        <Data>3005</Data>
        <Data>An unhandled exception has occurred.</Data>
        <Data>11/20/2009 6:17:58 AM</Data>
        <Data>11/20/2009 1:17:58 PM</Data>
        <Data>dd62de5b26e240ae9032798ed72bcef5</Data>
        <Data>15</Data>
        <Data>1</Data>
        <Data>0</Data>
        <Data>/LM/W3SVC/2/ROOT-1-129031966481291828</Data>
        <Data>Full</Data>
        <Data>/</Data>
        <Data>C:\inetpub\CVIPhase4\</Data>
        <Data>SWCVI1</Data>
        <Data>
        </Data>
        <Data>1772</Data>
        <Data>w3wp.exe</Data>
        <Data>NT AUTHORITY\NETWORK SERVICE</Data>
        <Data>LoadSaveReportException</Data>
        <Data>An error has occurred while attempting to load the Crystal Reports runtime.
    Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.
    Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required.  Please go to http://www.businessobjects.com/support for more information.</Data>
        <Data>https://172.16.0.105:443/CheckOut/quote.aspx</Data>
        <Data>/CheckOut/quote.aspx</Data>
        <Data>172.16.0.106</Data>
        <Data>222222.com</Data>
        <Data>True</Data>
        <Data>Forms</Data>
        <Data>NT AUTHORITY\NETWORK SERVICE</Data>
        <Data>6</Data>
        <Data>NT AUTHORITY\NETWORK SERVICE</Data>
        <Data>False</Data>
        <Data>   at CrystalDecisions.CrystalReports.Engine.ReportDocument.CheckForCrystalReportsRuntime()
       at CrystalDecisions.CrystalReports.Engine.ReportDocument..cctor()
    </Data>
      </EventData>
    </Event>

  • Crystal Reports 2008 Redistribution on 64 Bit Server

    I have a small application that uses Crystal Reports 2008 in not-integrated mode.  Meaning that the .rpt files are seperate from the web application and the web application has to know the absolute path to the .rpt files before it can run them.  My question is how do I deploy Crystal Reports 12 to a windows server 2003 x64 server?  I have installed the redist.msi and the reports won't work I keep getting the following error:
    Server Error in '/imacs' Application.
    An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient, or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required.  Please go to http://www.businessobjects.com/support for more information.
    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
    Exception Details: CrystalDecisions.CrystalReports.Engine.LoadSaveReportException: An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient, or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required.  Please go to http://www.businessobjects.com/support for more information.
    Source Error:
    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. 
    Stack Trace:
    [LoadSaveReportException: An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient, or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required.  Please go to http://www.businessobjects.com/support for more information.]
       CrystalDecisions.CrystalReports.Engine.ReportDocument.CheckForCrystalReportsRuntime() +411
       CrystalDecisions.CrystalReports.Engine.ReportDocument..cctor() +220
    [TypeInitializationException: The type initializer for 'CrystalDecisions.CrystalReports.Engine.ReportDocument' threw an exception.]
       CrystalDecisions.CrystalReports.Engine.ReportDocument..ctor() +0
       imacs.imacs.viewPrint.lnkView_Click(Object sender, EventArgs e) in C:\inetpub\wwwroot\imacs\imacs\viewPrint.aspx.vb:186
       System.Web.UI.WebControls.LinkButton.OnClick(EventArgs e) +131
       System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument) +140
       System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) +39
       System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +3215
    Version Information: Microsoft .NET Framework Version:2.0.50727.1433; ASP.NET Version:2.0.50727.1433
    My only guess is that there is some configuration I am not doing on the server. Can someone help me?

    I think the frustration is coming more from the combination of lack of support for x64 (quite surprising for such an established product) combined with a site that's very difficult to navigate and use (the BusinessObjects site).
    We ourselves have also just invested a great deal of time in building some Crystal Reports for a pilot system for a large US Insurance Company and cannot choose to avoid a 64-bit target server.  We deploy at the end of next week and though we can compile deliberately for 32 bit as outlined in your post, this causes all sorts of other issues with other assemblies we are using that are not binary compiled for a specific platform and that we cannot ourselves recompile.
    To be concise, your posted solution is not really a solution unless a number of other assumptions are true that we all know in practical terms to be unrealistic for anything but the simplest of apps.
    For us, pulling Crystal at this point is embarassing for the customer (they specifically requested that we use it) and for Business Objects, and creates a deadline crunch in our project plan as we convert to Telerik or some other x64 solution.
    We will certainly follow up with phone support to see if there are other choices (doubtful), but given that you offer a trial version of Crystal 2008 I think it's remiss that there are no clear guidelines in a publicly-reachable forum that discuss in detail how to deploy completely to x64 including ensuring that other related issues to using a 32-bit compilation on x64 are mentioned/covered.  I certainly can see that even an advanced developer would continue to hold out hope that there is some configuration option combination that will work.
    Finally, can you provide any guidance on when Crystal Reports will catch up to Windows 2000, 2003 and 2008 and provide a 64-bit runtime?

  • Changing the Crystal Report dependency from 10.2 to 11.5 using config file

    Hi,
    We have an windows application in .net 2.0, which refers to Crystal Report 10.2 version. Now the dependency was being upgraded to 11.5. But we do not have the exact source code for the executable to change the dependency from 10.2 to 11.5.
    I have installed the CR 11.5 to the testing machine and tried to open the appilcation. it failed saying CR 10.2 dlls were missing
    Then  I changed the .net config files to change the dependency assembly as follows
    <runtime>
         <assemblyBinding xmlns="urn:schemas-microsoft-com:asm.v1">
           <dependentAssembly>
             <assemblyIdentity name="CrystalDecisions.CrystalReports.Engine" publicKeyToken="692fbea5521e1304" culture="neutral" />
             <bindingRedirect oldVersion="10.2.3600.0" newVersion="11.5.3700.0"/>
           </dependentAssembly>
           <dependentAssembly>
             <assemblyIdentity name="CrystalDecisions.ReportSource" publicKeyToken="692fbea5521e1304" culture="neutral" />
          <bindingRedirect oldVersion="10.2.3600.0" newVersion="11.5.3700.0"/>
           </dependentAssembly>
           <dependentAssembly>
             <assemblyIdentity name="CrystalDecisions.Shared" publicKeyToken="692fbea5521e1304" culture="neutral" />
          <bindingRedirect oldVersion="10.2.3600.0" newVersion="11.5.3700.0"/>
           </dependentAssembly>
           <dependentAssembly>
             <assemblyIdentity name="CrystalDecisions.Windows.Forms" publicKeyToken="692fbea5521e1304" culture="neutral" />
          <bindingRedirect oldVersion="10.2.3600.0" newVersion="11.5.3700.0"/>
           </dependentAssembly>
          </assemblyBinding>
      </runtime>
    Now the application launched with out any issues. I thought the problem was sorted out.
    But when I tried to generate the report, there comes the problem
    During the report generation, I am getting the following error
    Crystal Reports
    An error has occurred while attempting to load the Crystal Reports runtime.
    Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.
    Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required.  Please go to http://www.businessobjects.com/support for more information.
    OK  
    I do not want to install the 10.2 redistributable in teh machine also do not want to re-compile the sources changing the dependency
    Is there any way to achieve this ?
    Any help is much appreciated.
    Thanks
    Edited by: Balaji Narasimhan on Aug 3, 2009 5:28 PM

    No way that I know of. I believe once you change the dependency, you will have to recompile the project. Installing CR 10.2, may get this to work, but the app will most likely use the 10.2 references. Let's see if anyone else has any ideas.
    Ludek

  • Crystal Reports 2008 Runtime, Windows Server 2008 64-Bit AND SharePoint2007

    Hi Guys,
    here i'm again.
    Well I'm developing on a 32-Bit OS with Crystal Reports 2008. I've deployed my solution to SharePoint, but when i try to call a report in the aspx-Website i get the following error:
    Exception Details: CrystalDecisions.CrystalReports.Engine.LoadSaveReportException: An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient, or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information.
    Here are the technical details:
    - Windows Server 2008 (64Bit)
    - IIS7
    - Microsoft Office Server 2008 (64Bit)
    - Crystal Reports 2008 SP3
    I've read, that there isn't a 64-Bit runtime version of CR2008. Then i tryed the two following suggestions i found in this forum:
    1. Try to run the IIS-Application-Pool in 32-Bit-Mode -> This don't work, because SharePoint then throws a "Internal Server Error - Code 500" (no SharePoint Sites are available).
    2. Try to compile the Visual Studio Project as 32-Bit -> This don't work, because SharePoint could not load the assembly
    Well, are there any other hints, suggestions or  experiences how i could get this to work?
    Thanks in advance,
    Christian
    Edited by: C.Kaiser on Oct 12, 2010 5:22 PM

    Hi,
      I Have a Doubt Similarly which is related to the above post.....
    I had created a asp.net website with sql db, Its running fine in my PC, But when i host it in my server It shows an Error like..
    Configuration Error
    Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.
    Parser Error Message: Could not load file or assembly 'CrystalDecisions.Design, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304' or one of its dependencies. The system cannot find the file specified. "
    I am Using Visual Studio 2010, and my Server is Windows Server 2008 R2 32bit
    I am also attaching the screenshot of the error.
    Can anyone Please Help me , Its Very urgent..
    Anyone Please Help Me ,,,, Its Very Urgent .......
    Thanks In Advance...

  • Crystal Report 2008 on Windows Server 2008 64bit

    hi,
    I tried to run a Crystal Reports Web Application on a Windows Server 2008 64bit but I got this error:
    "Bei der Erzeugung des Reports ist ein Fehler aufgetreten.
    Der Typeninitialisierer für "CrystalDecisions.CrystalReports.Engine.ReportDocument" hat eine Ausnahme verursacht.
    CrystalDecisions.CrystalReports.Engine.LoadSaveReportException: Fehler beim Versuch, die Crystal Reports-Laufzeit zu laden.
    Entweder reichen die Berechtigungen des Crystal Reports-Registrierungsschlüssels nicht aus, oder die Crystal Reports-Laufzeit wurde nicht ordnungsgemäß installiert.
    Installieren Sie die geeignete verteilbare Crystal Reports-Datei (CRRedist*.msi), die die erforderliche Version der Crystal Reports-Laufzeit (x86, x64 oder Itanium) enthält. Weitere Informationen erhalten Sie unter folgender Adresse: http://www.germany.businessobjects.com/support/default.asp.
    "Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required.  Please go to http://www.businessobjects.com/support for more information.
    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
    Exception Details: CrystalDecisions.CrystalReports.Engine.LoadSaveReportException: An error has occurred while attempting to load the Crystal Reports runtime.
    Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.
    Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required.  Please go to http://www.businessobjects.com/support for more information."
    The System:
    - Windows Server 2008 Standard 64bit SP2
    - Microsoft .NET Framework 3.5 SP1
    - Oracle Client 10gR2 64bit
    - I tried Crystal Report 2008 Runtime, Crystal Report 2008 Runtime SP1, Crystal Report 2008 Runtime SP2, Crystal Report 2008 Runtime SP3.
    - Crystal Report Basic Runtime for Visual Studio 2008 (x64)
    On a 32bit-system or 32bit-mode (and 32bit Oracle Client) everything is working fine. But I have to use the 64bit Oracle Client, therefore, Crystal Report have to work in 64bit-mode.
    Is it possible and what is to do to get it working, thanks,
    Martin

    It does work on 64 bit OS - as a 32 bit application. CR 2008 is 32 bit only.
    See the article [Crystal Reports support of 64 bit Operating Systems|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/10d5fa88-2013-2c10-c9a5-f11963607d4e] for more info.
    Ludek

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