Crystal Reports not editable from Mobile Sales in CRM 7.0

Hello Experts,
We are using Crystal Reports in 4.0 and they are working well. I can open the reports in report Designer and can check all the details.
Now we have performed a upgrade from 4.0 to 7.0 and getting some issue while executing one of the reports. To analyze that, we have installed Crystal Reports 9 (same version is being used for 4.0 as well) on the MAR/MDW box. But when I try to do "Modify Report" from Report Maintenance /Details tile set (in MSY), I am getting an error "Error while modifying report, try again".
Anyone has seen this error before? Could you please advise what is wrong here? Is it a problem with database connectivity or something else? Thanks in advance.
Regards
Pijush

Hi Pijush,
I faced this kind of issue when modifying a report in CRM 5.0. Its nothing to do with the version.
May be, the reports in MSY, are not imported properly on MDW.
My suggestion is export the reports into a .car file where this is working and make sure there are no errors when create a .car file.
Import the .car file into the system where you want to modify the report.
Do not import the same .car file again and again if it fails for the first time. If it fails, then create a new .car file from the system and follow that import process.
I do not have access to any MDW system now, otherwise I could suggest you better.
Check this link [Export Manger in MSY|http://help.sap.com/saphelp_crm700_ehp01/helpdata/en/45/da8be986ef3b34e10000000a114a6b/frameset.htm]. It might help.
Thanks,
Praveen

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