Crystal Reports - scheduling best practice

Hello,
I would like to get some clarity on the best practice for scheduling Crystal Reports in a managed life cycle model. We are on XI 3.1 SP3.
We have public reports that are scheduled as recurring instances for different daily/monthly reports. Is it ideal that power-users schedule these reports in DEV and then when we move over objects to PROD have the schedule settings carried over? This way in PROD the same reports will have preserved schedule settings. However, what I would like to know is that for this to work I will need to migrate historical instances via Import Wizard which also would bring over any historical instances (with static Dev data) to Prod.
The other option is to move over just the report objects (schedule settings come over automatically) without the instances, which would mean users will have to set up similar recurring schedules in PROD again?
Thanks!

@Guru - so in that case what would the plan be for any future migration that happen from Dev to Prod for the same report(s)? When future migrations overwrite a report object, will the recurring schedule set up in Prod get affected, possibly disappear? Also, how would you recommend handling a situation where the same report has different scheduling properties in both environments -- how to avoid overwriting of schedule properties in Prod with those from Dev when migration the Crystal Report obejcts?
Thanks!

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Crystal Report layout, best practice

SAP B1 8.81
I'm having only spotty success with CR layouts and I've experimented quite a bit. What I'd like to do is extensively modify 1 system Crystal Report and then bring it in as a layout, and apply it to AR Item Quote, Order, DN, Invoice, and Return. Does it matter which system document I start with? After I've got a master layout that works for all, what if I need to add small tweaks to a particular document, say a special field that appears in Invoice headers only? How do I do that? These questions aren't addressed in the 'How to Work with CR in SBO' guide.
Anybody have some global guidelines they'd like to offer that lead to success?

Hi Cindy
We have done what you want to do in 8.8 a number of times. It also works in 8.81 but we have been having similar login issues that other users have reported.
You use the ObjectId@ parameter to determine the type of object being printed and use that to suppress fields, sections etc.
Where there are specific formats required for different object types you can define multiple sections, (eg page headers, group headers, detail lines etc) and show or suppress based on the object type as required.
This can lead to very messy and complicated reports if there are a lot of differences and so you will need to make a decision as to the tradeoffs between having one huge report which is hard to maintain or a couple of simpler ones.
Given the load time issues, which seem to be related to the number of subreports etc you might also find some benefit in, for example, having a separate master layout for the documents that dont need to show batches and serial numbers and some of the final details such as downpayments and another layout for documents that need to show everything. Once again, you need to trade off here.
We have generally started with the invoice layout as our master since that has everything in it.
Hope this helps
Rob

Crystal report scheduling error

Hello,
We are getting this error Intermittently, "login error. [CrystalEnterprise.DiskUnmanaged]: [Logon failure: unknown user name or bad password.]" when we schedule crystal report to file location. I had checked the user name and password and access to the file location, they are fine. We have scheduled this report to run daily, but somedays it throws the above error and somedays it runs fine. Any ideas please?
Thanks,

Rakesh,
Issue has been resolved in below forum, please check
CrystalEnterprise.DiskUnmanaged: Logon failure
Crystal Report Scheduling Destination Options in Infoview
Regards,
Arjun

Dynamic Scheduling Best Practice -- IS-U-BF-PS E1DY E2DY

I have been tasked with resolving several long standing issues with My Companies Meter Reading Schedules. My question originates out of the desire to implement the eventual corrections I make as close to a best practice standard as possible.
Near the end of 2009 I extended the Dynamic Schedule Records out to the end of 2010 with transaction E1DY
At the beginning of 2010 I reported a program error which resulted in [Note 1411873|https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=0001411873&nlang=E&smpsrv=https%3a%2f%2fwebsmp103%2esap-ag%2ede&hashkey=9D07D6F4306CBF2AF0B69DEE0022142E| Schedule record: Previous period end in dynamic scheduling]
I requested clarification of the comment:
"In certain operational scenarios that are not explicitly forbidden (but which are strongly advised against), the end of the previous period of the first schedule record of a series of a year may not be calculated correctly in the dynamic scheduling"
& was advised:
it means such cases where you don't have a full sequence of MRU.
The standard process of dynamic scheduling is designed that you have for every day several readings (consilidated in meter reading units/ MRU).
There was no further clarification other than the confirmation that the configuration existing in our system did not match this ideal condition.
The Current Design of Dynamic schedules is as follows:
1. No Budget Billing implemented at all. All Portions defined with a parameter record Without Budget Billing configured
2. Several Groups of Monthly Portions allocated to Calendar Z3
2a.     21 Monthly Portions
2b.     21 Monthly Portions
2c.     21 Monthly Portions
2d.     21 Monthly Portions
2e.     21 Monthly Portions
2f.     20 Monthly Portions
2g.     1 Monthly Portion
2h.     1 Monthly Portion
-Please note, that this results in day 21 of 2a-2e not including day 1 of the 2f Monthly Portions as is intended. this results in manual movement of the 20 Monthly portions in transaction E2DY one by one.
-Please note, for portions in group 2d, & 2e there is a "gap" in the config where the factory Calendar is not Assigned for day 12 & 13 in the series. resulting in a gap in the schedule record creation.
3. Many Meter Reading Units are configured for each portion.
My intended changes to the configuration are as follows:
4. No change to Budget Billing
5. All Groups of 21 Monthly Portions (2a - 2e) share the same configuration, so change all Meter reading units for (2a - 2e) to 2b (least change)
6. 2g is configured the same as day 14 of groups 2a - 2e, move to 2b equivalent
7. 2h is configured the same as day 15 of groups 2a - 2e, move to 2b equivalent
8. 2f is configured on Calendar Z3, so update configuration to Calendar ZL
9. Generate schedule records for Calendars Z3 & ZL
Having read all the above, can anyone expert in the design & implementation of Dynamic scheduling think of any issues which may arise from updating the configuration as described.
If anything is unclear or stupid let me know, I'm definitely interested in feedback to help ensure the corrections are made smoothly, & to clarify what was the "operational scenarios that are not explicitly forbidden (but which are strongly advised against)" as mentioned in the SAP Note.
Also as a final question, how feasible would it be to delete the unused portions after these changes are migrated?
regards
Daniel
Edited by: Daniel McCollum on Sep 9, 2010 7:12 AM

I have started on point 8 first:
after moving all 2f portions to calendar ZL & reentering the Meter Reading Units to resync the calenadar configuration, I used E3DY to delete schedules on calendar ZL from a future date.
This has eliminated the offending schedules on these portions from the Z3 Calendar.
Point 9:
using E1DY to generate the schedules & E2DY to "merge" them with the end of the older schedules still on Calendar Z3 has resulted in the expected 20 day cycle.
I am now dealing with the portions still on the Z3 calendar by regenerating them via E1DY & moving to the correct dates via E2DY to verify the schedules.

Crystal Reports scheduling disregard the default values and requires prompts to be answered every time.

Hi guys,
When scheduling a Crystal report, the page to configure the prompt answers does not have any prompts answered by default - they all appear as "[EMPTY]". This means that any required prompts must be answered during configuration of the alert schedule. Since prompt is required and the default value (which is equivalent to not answering the prompt) is not available in the selection list.
Is there any way around it?
Ideally I would like the prompts to keep the default values, so I could schedule the report for all the prompt answers (Whole list of value) instead of having at least one prompt value.
Is there any configuration in crystal reports or on database side that could help me resolve the issue.

First off, Thank you for your replies!
Rabeb SLIMANI, we can't use universes by user requirement. If we could, it would have to be through IDT (Information Design Tool) but, nonetheless, the users want a direct BICS connection between BEx and WebI.
Victor Gabriel Saiz Castillo, we can't do that because the users want to choose between accessing the published instances or refreshing the reports on demand.
The way i see it, it would take a second set of BEx query + WebI report to provide both functionalities (one for ready for input, another for not ready for input). Am I correct?
@Sathish Kumar (sorry, i can't tag you right), i was checking with the BW team and we already have the logic for If left null, populate with Customer Exits.
But they are currently mandatory, so we will change them to optional and test the behavior.
If you have any other ideas, they are more than welcome! I will keep you posted on the outcome!
Best regards,
Francisco

Crystal Report scheduling error in 3.0, intermittently!

Has anyone gotten this error while scheduling reports on 3.0? My client is experiencing very frustrating issue with cr2008 and xi3.0
When reports are schedule, sometimes they would get errors such as:
An error has occurred: The object with ID 234211, Title "Test Report", Kind "CrystalReport" has changed since last query (FWM 02050)
To replicate this, locate a report that has prompts (LOV). Go to InfoView and View the report on demand (or click on schedule) so it brings up the prompt page. Leave the prmopt page up, open another instance of InfOView or go to CMC, and schedule this report to run now. let it finish. the implication of this is that it will update the parent's last runtime property.
Then return back to the original browser (the one with the prompt page opened), click to select some of the prompts. it will error out while you are selectin the prompt
When we receive this error in Infoview, the java error when i "view source" is as follow;


Once the above issue happens a few times, the CrystalReportProcessing Server would lock up and users will start to experience this error:
Error - Unable to create report page
Once this happens no one is able to view the report again unless we restart the Crystal Report Processing Servers
has anyone experienced this?
thanks
Simon

Morning Simon,
The source doesn't seem to be showing any error message or explaining anything however the error FWM 02050 might say something. Have you searched the Wiki or Articles about this?
Personally I have not seen this type of error before however it seems that either the source or the layout of the report gets changed and hence it errors out as it does not match with the source.
For example, in the report maybe there is a dynamic parameter which gets changed occasionally or any other report object which has a source linked gets changed.
Does this happen only with one report or all the reports?
Does anyone change the reports?
How many dynamic or static params are there in the report?
How is the report connected (odbc or any other means?)
Does the server react like this with other reports as well?
Here is the list for error message from BO you might it find handy
[help.sap.com/businessobject/product_guides/boexir3/en/xi3_error_message_guide_en.pdf]
I think we need to investigate first where the problem is generating from and then find out about this error.
Regards
Jehanzeb
Edited by: Jehanzeb Navid on Oct 15, 2008 8:48 AM
Here what error given above says
The object with ID , Title "", Kind "" has changed since last query
(FWM 02050)
Cause
The required object has changed since the last query.
Action
Query the InfoObject again.
Maybe the end user is not query the report properly?

Crystal Reports scheduled in CMC Fails -Error: database connector error

Hi,
I am trying to schedule Crystal Report from the CMC. The report is created on top of InfoCube out of the SAP BI 7.0 server. On scheduling I am getting a particular error as u201CDatabase Connector Erroru201D.
Is there any way to troubleshoot this. Do we need to configure BW Publisher parameters for the new SAP BI7.0 server with BO Enterprise Server which is tried out recently?
All this processes work fine with the BW3.5 server for which I believe the configuration for the connection settings is already done.
Thanks,
Amogh

Hi Ingo,
The Crystal Report is built on top of InfOCube in SAP BI7.0 Server.Glad to tell you that the Reports do not give anymore while
scheduling in CMC. It was an authorization issue with my user id in SAP BI7.0 System which the BASIS has resolved now.
Referring to your question, somebody earlier suggested me that whenever BO Enterprise server needs to communicate with a new SAP BI Server we need to establish the connection through Universe Designer and test the connection and there is no other way create connection through the CMC.
If there is a better way, please suggest.
Thanks,
Amogh

How to supress prompt of database parameter in Crystal report schedule

Hi,
We are using Crystal Reports 2008. In a particular crystal report generated from some SAP WB query, has a parameter (prompt) on month. Now we need to schedule it for monthly execution. But we are still unable to manage the prompt for month automatically. We don,t have API license, so we can not use VBA .Net or Java programming.
Can we manage this database level prompt using Crystal Report formulas. Please suggest how can we manage this prompt so that it can be executed automatically according to schedule.
Thanks & Regards,
Avijit

Hi,
Thanks for your reply.
But I know the logic that I need to assign the current month date value to the parameter supplied by BW query in the Crystal Report formula. And I tried to write a new formula using "BeforeReadingRecords" under Formula field. But this formula is not assigning any to the parameter and I am with no success.
Can you please mention how and where shoul I write the formula. Looking forward for you answer.
Regards,
Avijit

Reporting Server best practices ...

we are migrating a bunch of reports from reporting services native mode to sharepoint 2013.
Ideally these reports would be accessible (some mutually and some exclusively) between
n number of companies that are supported by the BI IT Department.
There's a number of way that this would work - one would be to have multiple apps; one on each company site...
anyone here would have some literature of best practices and best methods this could be achieved?
thanks
ed
eddy.a

In that case, because each user viewing the reports needs permission to the actual item, you'll need to deploy the reports to each unique site.
For security purposes, each customer should have a unique Site Collection. A Site Collection is the security boundary within SharePoint.
Trevor Seward
Follow or contact me at...
&nbsp&nbsp
This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

SDK rference for Crystal Report Scheduling in Infoview

Hi,
I need to schedule Crystal Report in BO XI 3.1 Infoview. But each of reports have 3 parameters\prompts. I need to manage them dynamically. So I think only way to do this is to use SDK.
Can you please suggest about such referance\guide\documentation for these kind of SDK for Infoview scheduling.
Regards,
Avijit

Hi Avijit,
go to link below and scroll a bit for .NET SDKs
https://www.sdn.sap.com/irj/boc/sdklibrary
Thanks,
Praveen.

Crystal report scheduling

Hi
I am new to crystal reports. Can anybody tell me how to list all the crystal reports running in particular time in Central mangement console.?
I am using crystal reports 11.
Please suggest me how to list the reports..
Thanks..

Hi,
You can View all the scheduled reports in CMC > Instance Manager > Under Find Instances > select the next run time(start and stop time ) > Click on Find .
This will get all the report that are scheduled at that time.
Hope this helps
Regards,
Rameez

Crystal Reports Schedule&View

We're having an odd problem on our CR 9 server. After we login and drill into the report we want to run, if we click on "View" we're able to view the report without a problem, but if we click schedule and try to run it once, we get an instant "Failed" Status, like below. We can't seem to find any logs that would help use trouble shoot, so I thought I'd come here and ask the community!
Schedule Time:
Run By:
Parameters:
Status:
9/12/2014 1:13:47 PM
Administrator
Failed

Hello Jason,
Issue causes following considerations:
1. incorrect parameters
2. When we deploy a new report to the server we need to specify the Database Configuration in the Central Management Console.
3. the Crystal Report job server unable to communicate and perform the schedule task.
Thanks,
DJ

Crystal Reports Schedule using Batch File

Hi,
I am trying to automatically export Crystal Reports using a Batch file and Windows Task Scheduler. It sucessfully opens Crystal, but doesn't perform the export.
"C:\Program Files\Business Objects\Crystal Reports 11.5\crw32.exe" "C:\reportname.rpt" /X 36 /D 1 /FN "C:\report export name.xls"
Any help would be greatly appreciated.
Thanks,
Nick
Edited by: NickHofmeyr on Apr 26, 2010 11:22 AM

Hello,
Sorry but CR doesn't support command line running of reports. You can use Crystal Reports Server, Businessobjects Enterprise or some third party tool that uses Crystal runtime.
Thank you
Don

Crystal Reports Schedule

Hi Guys, need opinion on how to schedule a Crystal reports report and send same out to 2 set of emails one gets that in Excel format and other gets that same out in PDF Format. In addition to that we have SMTP configured and working. thx, MAT.

Hi,
I'm guessing you are already using the Report Server. If the reports were going in the same format you would have just needed to schedule the report once and send it to both e-mails. Because you have two different formats you'll need to schedule the report twice, once for each format.
Hope this helps,
Brian

Crystal Report Scheduling Destination Options in Infoview

Hello,
I need some information on the CR scheduling Destination Options available:
The 9 options as per my understanding are:
1. Default Enterprise Location: If you select this option, the instance is saved to the default Business Objects Enterprise location, which is the Output File Repository Server (FRS).
2. Default Inbox: If you select this option, the instance is saved to the inboxes configured on the job server.
3. Default File Location: If you select this option, the instance is saved to the unmanaged disk location configured for the job server.
4. Default FTP Server: If you select this option, the instance is saved to the FTP server configured on the job server.
5. Default Email Recipients: If you select this option the instance is emailed to the email recipients configured on the job server.
6. Specific Inbox: If you select this option you can specify whose inboxes you want to save the instance to.
7. Specific File Location: If you select this option, the instance is saved to the saved to the file location you specify here.
8. Specific FTP Server: If you select this option, you can specify which FTP server you want to save the instance to.
9. Specific Email Recipients: If you select this option, you can specify who you want to email the instance to.
Among the above 9, I have problems with Specific File Location and Specific FTP Server. Can someone please let me know how I can configure my reports to use these two destination.

Hi
If the folder is on the local machine following setting should be configured in destination for Unmanaged Disk
Username:Localmachine hostname\username
password:password of the username.
Here the username would have "Full Control" or "Modify" rights over the drive where desired folder resides and that folder.
If the folder is on the remote machine following settings should be configured in the destination tab.
Username:DomainName\DomainUsername
Password:password of DomainUsername.
DomainUsername should also have "Modify" rights over the drive and the folder.
Is the desired folder present on the SAN drive?
Regards,
Hrishikesh P

Crystal Reports - scheduling best practice

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