CS3 OS Leapord 10.5 quits unexpectedly: Illustrator InDesign
I recently updated 2 computers, PowerbookG4 and G5 with OS 10.5 I did an upgrade install on both.
The powerbook appears to be issue free. The G5 (pre-intel dual processor) is having issues with Illustrator and InDesign.
Illustrator quits unexpectedly when I try to open a file. Indesign quits unexpectedly whn I try to print.
I zapped PRAM, rebuilt font cahes, repaired permissions, trashed prefs, removed CS3 and archive-installed OSX.5 with updates. Then, I re-installed CS3. Still having issues.
I have again, removed CS3 and am in the process of cloning theHD.
I will then erase-install 10.5 and reinstall CS3 and updates.
Any insight or previous experience with this issue is greatly appreciated. Thanks in advance!
>Should we back down to OSX4?
Well I can't imagine installing a new unproven system on a production machine in the first place. Seems a little foolhardy to me. New systems have always caused problems with older software designed for the previous system but Leopard seems to be the worst so far.
>and send Apple the bill?
Well I suppose you can. The folks at Cupertino might have a good laugh.
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Hey there,
Been having some issues with Photoshop, Dreamweaver, Indesign and Illustrator. Whenever I open I immedietly get the error message 'Photoshop quit unexpectedly'. I have tried repairing my permissions, no updates have been installed, everything has been working fine for nearly three years! The only difference is that I recently had my laptop sent to me from the UK to Australia as I have moved out here, so it sat unused for about two months. Do I need permissions for a different country or is it something else?
Here is the crash report:
Process:
Adobe Photoshop CS3 [5133]
Path:
/Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/Adobe Photoshop CS3
Identifier:
com.adobe.Photoshop
Version:
10.0.1 (10.0.1x20071012 [20071012.r.1644 2007/10/12:09:30:00 cutoff; r branch]) (10.0.1)
Code Type:
X86 (Native)
Parent Process: launchd [110]
Date/Time:
2012-12-22 12:39:32.777 +1100
OS Version:
Mac OS X 10.6.5 (10H574)
Report Version: 6
Interval Since Last Report:
101774 sec
Crashes Since Last Report:
18
Per-App Interval Since Last Report: 37 sec
Per-App Crashes Since Last Report: 11
Anonymous UUID:
E462D1FC-2D3A-4098-8BF2-7560AD206932
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 4
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib
0x90c4615a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib
0x90c73ce5 _pthread_cond_wait + 1066
2 libSystem.B.dylib
0x90ca2ac8 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation
0x900ffe24 -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation
0x900b8ae5 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.Foundation
0x900b89c8 -[NSConditionLock lockWhenCondition:] + 69
6 com.adobe.Photoshop
0x00e70db5 0x1000 + 15138229
7 com.adobe.Photoshop
0x00e0c25d 0x1000 + 14725725
8 com.adobe.Photoshop
0x00d3913f 0x1000 + 13861183
9 com.adobe.Photoshop
0x00e0f831 0x1000 + 14739505
10 com.adobe.Photoshop
0x00e0f8a4 0x1000 + 14739620
11 com.adobe.Photoshop
0x00e07464 0x1000 + 14705764
12 com.adobe.Photoshop
0x00e0a87d 0x1000 + 14719101
13 com.adobe.Photoshop
0x00e0ae2a 0x1000 + 14720554
14 com.adobe.Photoshop
0x00d3c135 0x1000 + 13873461
15 com.adobe.Photoshop
0x00d3e37d 0x1000 + 13882237
16 com.adobe.Photoshop
0x00bf0480 0x1000 + 12514432
17 com.adobe.Photoshop
0x001bc210 0x1000 + 1815056
18 com.adobe.Photoshop
0x006eca9d 0x1000 + 7256733
19 com.adobe.Photoshop
0x00219b63 0x1000 + 2198371
20 com.adobe.Photoshop
0x00219d31 0x1000 + 2198833
21 com.adobe.Photoshop
0x00003272 0x1000 + 8818
22 com.adobe.Photoshop
0x00003199 0x1000 + 8601
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib
0x90c6c982 kevent + 10
1 libSystem.B.dylib
0x90c6d09c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib
0x90c6c559 _dispatch_queue_invoke + 163
3 libSystem.B.dylib
0x90c6c2fe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib
0x90c6bd81 _pthread_wqthread + 390
5 libSystem.B.dylib
0x90c6bbc6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib
0x90c6ba12 __workq_kernreturn + 10
1 libSystem.B.dylib
0x90c6bfa8 _pthread_wqthread + 941
2 libSystem.B.dylib
0x90c6bbc6 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib
0x90c460fa mach_msg_trap + 10
1 libSystem.B.dylib
0x90c46867 mach_msg + 68
2 ...ple.CoreServices.CarbonCore
0x9463aac8 TS_exception_listener_thread + 160
3 libSystem.B.dylib
0x90c7385d _pthread_start + 345
4 libSystem.B.dylib
0x90c736e2 thread_start + 34
Thread 4 Crashed:
0 com.adobe.adobe_caps
0x02bbe744 CapsiDataStore::querySingle(char const**, char const*, ...) + 174
1 com.adobe.adobe_caps
0x02bbbc34 pcdGetDomainData + 80
2 com.adobe.Photoshop
0x00e0ca9f 0x1000 + 14727839
3 com.adobe.Photoshop
0x00e0f22c 0x1000 + 14737964
4 com.adobe.Photoshop
0x00e0c3d4 0x1000 + 14726100
5 com.adobe.Photoshop
0x00e0c619 0x1000 + 14726681
6 com.adobe.Photoshop
0x00e6f2e0 0x1000 + 15131360
7 com.apple.Foundation
0x900c3bf0 -[NSThread main] + 45
8 com.apple.Foundation
0x900c3ba0 __NSThread__main__ + 1499
9 libSystem.B.dylib
0x90c7385d _pthread_start + 345
10 libSystem.B.dylib
0x90c736e2 thread_start + 34
Thread 4 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x02bbe6a4 ecx: 0xffffffff edx: 0x00000001
edi: 0x00000000 esi: 0x04000640 ebp: 0xb0212c08 esp: 0xb0212bc0
ss: 0x0000001f efl: 0x00010246 eip: 0x02bbe744 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x1000 - 0x16e1fcd +com.adobe.Photoshop 10.0.1 (10.0.1x20071012 [20071012.r.1644 2007/10/12:09:30:00 cutoff; r branch]) (10.0.1) <4477E672-35DA-4BEA-914C-8993BC5F8992> /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/Adobe Photoshop CS3
0x1b9c000 - 0x1e1cfe7 +AdobeAGM ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1ec6000 - 0x1fc6fe7 +AdobeACE ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x1fe5000 - 0x2006ff7 +AdobeBIBUtils ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x2013000 - 0x202cfff +AdobeBIB ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x2036000 - 0x229afc7 +AdobeCoolType ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x2316000 - 0x2339ff6 +AdobeAXE8SharedExpat ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpa t
0x234b000 - 0x23a0ffd +AdobeXMP ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x23ae000 - 0x23c9ff9 +AdobePDFSettings ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSettings
0x23e2000 - 0x2498fcc +FileInfo ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x24c6000 - 0x24ccff7 org.twain.dsm 1.9.4 (1.9.4) <39A3CE1E-9DB3-88ED-8D46-E158996E3A5D> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x24d3000 - 0x263eff7 +AdobeOwl ??? (???) <E228E1B1-8BDB-47AC-9DBF-B4CF705A58D5> /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x2697000 - 0x269dfff +com.adobe.AdobeCrashReporter 2.5 (2.5.02272007) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x26a4000 - 0x26c0fd7 +com.adobe.LogTransport 1.0 (1.0) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/LogTransport.framework/Versions/A/LogTransport
0x26cb000 - 0x2a20fc7 +com.adobe.linguistic.LinguisticManager 3.1.0 (3.1RC) <8111F571-D718-411E-9624-6FB83187D84A> /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x2bb9000 - 0x2c00fc7 +com.adobe.adobe_caps adobe_caps 0.0.120.0 (0.0.120.0) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x2c10000 - 0x2c50ff7 com.apple.vmutils 4.2 (106) <7AAF9FDA-AC1E-09FD-889E-68FFB5F94BA8> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x2f5a000 - 0x2f5bff7 com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x54c5000 - 0x54d3fe7 libSimplifiedChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <07211458-FD06-9FEF-3DF4-2E5F0304D4BC> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x54d7000 - 0x54e9ff7 libTraditionalChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <8D606435-1A3C-FE0B-824A-1386809FFFF5> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x54ed000 - 0x54eeff7 ATSHI.dylib ??? (???) <F06AB560-C2AF-09F6-7328-773E43CA2713> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/ATSHI.dylib
0x40000000 - 0x400a6fe0 +AdobeJP2K ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
0x90008000 - 0x9000aff7 com.apple.securityhi 4.0 (36638) <38D36D4D-C798-6ACE-5FA8-5C001993AD6B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x9001e000 - 0x90046ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <769EF4B2-C1AD-73D5-AAAD-1564DAEA77AF> /usr/lib/libxslt.1.dylib
0x90047000 - 0x90084ff7 com.apple.SystemConfiguration 1.10.5 (1.10.2) <362DF639-6E5F-9371-9B99-81C581A8EE41> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x900ad000 - 0x90320fe7 com.apple.Foundation 6.6.4 (751.42) <ACC0BAEB-C590-7052-3AB2-86C207C3D6D4> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9032c000 - 0x9042dfe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <AB3A3749-B577-1EB3-72DF-215E866F1168> /usr/lib/libxml2.2.dylib
0x905a1000 - 0x9089afef com.apple.QuickTime 7.6.6 (1756) <F08B13B6-31D7-BD18-DA87-A0CDFCF13B8F> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9089b000 - 0x90936ff7 com.apple.ApplicationServices.ATS 4.4 (???) <ECB16606-4DF8-4AFB-C91D-F7947C26040F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x90937000 - 0x90988ff7 com.apple.HIServices 1.8.1 (???) <51BDD848-32A5-2425-BE07-BD037A89630A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x90989000 - 0x9099dffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <0DBE17D5-17A2-8A0E-8572-5A78408B41C9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x909a6000 - 0x909a7ff7 com.apple.audio.units.AudioUnit 1.6.5 (1.6.5) <BE4C2495-B758-AD22-DCC0-56A6791E948E> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x909a8000 - 0x90a58ff3 com.apple.ColorSync 4.6.3 (4.6.3) <AA1076EA-7665-3005-A837-B661260DBE54> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x90a6f000 - 0x90ab8fe7 libTIFF.dylib ??? (???) <AC1FC806-F7F4-174B-375F-FE5D6008666C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libTIFF.dylib
0x90af1000 - 0x90bfdff7 libGLProgrammability.dylib ??? (???) <8B308FAE-843F-EE76-0254-3374CBFFA7B3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dyl ib
0x90bfe000 - 0x90c41ff7 libGLU.dylib ??? (???) <F8580594-0B38-F3ED-A715-CB3776B747A0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x90c44000 - 0x90c44ff7 com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90c45000 - 0x90decff7 libSystem.B.dylib 125.2.1 (compatibility 1.0.0) <62291026-D016-705D-DC1E-FC2B09D47DE5> /usr/lib/libSystem.B.dylib
0x90ded000 - 0x90fc8ff3 libType1Scaler.dylib ??? (???) <A7AB841A-3F40-E0B8-ADDD-44014C7287C9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libType1Scaler.dylib
0x90fc9000 - 0x91004feb libFontRegistry.dylib ??? (???) <4FB144ED-8AF9-27CF-B315-DCE5575D5231> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontRegistry.dylib
0x91005000 - 0x91052feb com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <E2632F3E-6B5C-2E92-CD11-15BC0CE109CA> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordServer
0x910b2000 - 0x910b5ffb com.apple.help 1.3.1 (41) <EF92C648-2085-C085-8EA7-A1AF37AE94F4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x912d7000 - 0x91642ff7 com.apple.QuartzCore 1.6.3 (227.34) <CC1C1631-D8D1-D416-171E-A1683274E479> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x91643000 - 0x9165ffe3 com.apple.openscripting 1.3.1 (???) <480D41B6-F98E-8E21-CA3C-4CA6A9752D3D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x91679000 - 0x9199dfef com.apple.HIToolbox 1.6.3 (???) <0A5F56E2-9AF3-728D-70AE-429522AEAD8A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
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0x919aa000 - 0x919eefe7 com.apple.Metadata 10.6.3 (507.12) <8632684D-ED4C-4CE1-4C53-015DFF10D873> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x919ef000 - 0x91a59fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x91c86000 - 0x91cccff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x91ccd000 - 0x91cedfe7 libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <751955F3-21FB-A03A-4E92-1F3D4EFB8C5B> /usr/lib/libresolv.9.dylib
0x91ef6000 - 0x91ef6ff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <1DEC639C-173D-F808-DE0D-4070CC6F5BC7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x91ff3000 - 0x9202cff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <D6F24434-8217-DF72-2126-1953080680D7> /usr/lib/libcups.2.dylib
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0x9298f000 - 0x92a3cfe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <22CD62D4-9E7D-C31A-F585-FCEF1FE4C39A> /usr/lib/libobjc.A.dylib
0x92aa8000 - 0x92b45fe3 com.apple.LaunchServices 362.1 (362.1) <ED243C3B-9A16-A6CB-CA51-5924F48569DE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x92c49000 - 0x92c7bfe3 libTrueTypeScaler.dylib ??? (???) <6E9D1A50-330E-F1F4-F93D-9ECC8A61B21A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libTrueTypeScaler.dylib
0x9302b000 - 0x93043ff7 com.apple.CFOpenDirectory 10.6 (10.6) <F9AFC571-3539-6B46-ABF9-46DA2B608819> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x930b3000 - 0x930f5ff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <EF769BD0-63B6-B65D-FA54-8F2354CAD865> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x930f6000 - 0x93102ff7 libkxld.dylib ??? (???) <F0E915AD-6B32-0D5E-D24B-B188447FDD23> /usr/lib/system/libkxld.dylib
0x931b7000 - 0x9326dff7 libFontParser.dylib ??? (???) <33F62EE1-E457-C6FD-369E-E86745B94A4B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x9326e000 - 0x93349feb com.apple.DesktopServices 1.5.9 (1.5.9) <CED00AC1-924B-0E45-7D5E-1CEA8929F5BE> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
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0x9393b000 - 0x9394dff7 com.apple.MultitouchSupport.framework 207.10 (207.10) <E1A6F663-570B-CE54-0F8A-BBCCDECE3B42> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
0x93987000 - 0x9398bff7 libGIF.dylib ??? (???) <DA5758A4-71B0-DD6E-7402-B7FB15387569> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libGIF.dylib
0x9398c000 - 0x9417b557 com.apple.CoreGraphics 1.545.0 (???) <1AB39678-00D5-FB88-3B41-93D78348E0DE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x9417c000 - 0x9418cff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0x9418d000 - 0x941ddff7 com.apple.framework.familycontrols 2.0.1 (2010) <B9762E20-543D-13B9-F6BF-E8585F04CA01> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x941de000 - 0x942d2ff7 libiconv.2.dylib 7.0.0 (compatibility 7.0.0) <8E589BA4-A0F9-BE25-34CE-FF216EC40697> /usr/lib/libiconv.2.dylib
0x944bd000 - 0x9452cff7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <5C3D7DA5-29EB-A745-E32B-26DBF547D532> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x9454c000 - 0x9486cff3 com.apple.CoreServices.CarbonCore 861.23 (861.23) <B08756E4-32C5-CC33-0268-7C00A5ED7537> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x948b6000 - 0x9494efe7 edu.mit.Kerberos 6.5.10 (6.5.10) <8B83AFF3-C074-E47C-4BD0-4546EED0D1BC> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x9494f000 - 0x9495cff7 com.apple.NetFS 3.2.1 (3.2.1) <E483137C-8239-E4DE-821C-05A9C22726AB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x94b13000 - 0x94b16fe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x94b17000 - 0x94b1cff7 com.apple.OpenDirectory 10.6 (10.6) <C1B46982-7D3B-3CC4-3BC2-3E4B595F0231> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x94b1d000 - 0x94b9fffb SecurityFoundation ??? (???) <3670AE8B-06DA-C447-EB14-79423DB9C474> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x94c35000 - 0x94c96fe7 com.apple.CoreText 3.5.0 (???) <BB50C045-25F5-65B8-B1DB-8CDAEF45EB46> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText
0x94c97000 - 0x94d74ff7 com.apple.vImage 4.0 (4.0) <64597E4B-F144-DBB3-F428-0EC3D9A1219E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x94d75000 - 0x94e2efe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
0x94e51000 - 0x94e58ff3 com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x94e85000 - 0x94f2ffe7 com.apple.CFNetwork 454.11.5 (454.11.5) <D8963574-285A-3BD6-6B25-07D39C6F67A4> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk/Versions/A/CFNetwork
0x94f30000 - 0x94f4bff7 libPng.dylib ??? (???) <E14178E0-B92D-94EA-DACB-04F346D7534C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libPng.dylib
0x9508c000 - 0x950a1fff com.apple.ImageCapture 6.0.1 (6.0.1) <E7ED2AC1-834C-A44E-531E-EC05F0496DBF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x950a2000 - 0x950c3fe7 com.apple.opencl 12.3 (12.3) <DEA600BF-4F54-66B5-DB2F-DC57FD518543> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x950c4000 - 0x950ceffb com.apple.speech.recognition.framework 3.11.1 (3.11.1) <6E3481DF-645E-6095-0CD7-9BEBEC2ED9D1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x950fb000 - 0x9522afe3 com.apple.audio.toolbox.AudioToolbox 1.6.5 (1.6.5) <0A0F68E5-4806-DB51-764B-D97554B801AD> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x95727000 - 0x95735fe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <3CE8AA79-F077-F1B0-A039-9103A4A02E92> /usr/lib/libz.1.dylib
0x95783000 - 0x957a2ff7 com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x957a3000 - 0x957a3ff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x958bc000 - 0x95cf1ff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x95cf2000 - 0x95d06fe7 libbsm.0.dylib ??? (???) <821E415B-6C42-D359-78FF-E892792F8C52> /usr/lib/libbsm.0.dylib
0x95d07000 - 0x95d0aff7 libCoreVMClient.dylib ??? (???) <1F738E81-BB71-32C5-F1E9-C1302F71021C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x95d0b000 - 0x95d0fff7 IOSurface ??? (???) <D849E1A5-6B0C-2A05-2765-850EC39BA2FF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x95e20000 - 0x95e51ff7 libGLImage.dylib ??? (???) <78F59EAB-BBD4-7366-CA84-970547501978> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x96109000 - 0x96109ff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x9610a000 - 0x96184fff com.apple.audio.CoreAudio 3.2.6 (3.2.6) <F7C9B01D-45AD-948B-2D26-9736524C1A33> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x96185000 - 0x96185ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <BC501C9F-7C20-961A-B135-0A457667D03C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x96403000 - 0x96446ff7 com.apple.NavigationServices 3.5.4 (182) <ED268D94-E544-5548-AA59-7EC70DCB5EE4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x96481000 - 0x965affe7 com.apple.CoreData 102.1 (251) <460D594D-09DC-9082-3FD3-F93D6A08AE71> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x965b0000 - 0x96769feb com.apple.ImageIO.framework 3.0.4 (3.0.4) <C145139E-24C4-5A3D-B17C-809D528354B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/ImageIO
0x968ae000 - 0x968aeff7 com.apple.Carbon 150 (152) <9252D5F2-462D-2C15-80F3-109644D6F704> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x968bd000 - 0x9696bff3 com.apple.ink.framework 1.3.3 (107) <0AFEBD7C-D83C-7847-C075-9B427505F7F0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x969a5000 - 0x969a5ff7 com.apple.vecLib 3.6 (vecLib 3.6) <7362077A-890F-3AEF-A8AB-22247B10E106> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x969a6000 - 0x96c09fef com.apple.security 6.1.1 (37594) <1949216A-7583-B73A-6112-4D55CA5852E3> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x96c3d000 - 0x96c47fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x96c66000 - 0x96caaff3 com.apple.coreui 2 (114) <E6096C79-94B0-730E-6070-3AE93B5678FE> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x96d6e000 - 0x96d77ff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x96d78000 - 0x96e20ffb com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x96e96000 - 0x96ea7ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <97511CC7-FE23-5AC3-2EE2-B5479FAEB316> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x96f18000 - 0x9732eff7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x9732f000 - 0x97433fe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <BDEFA030-5E75-7C47-2904-85AB16937F45> /usr/lib/libcrypto.0.9.8.dylib
0x97434000 - 0x97458ff7 libJPEG.dylib ??? (???) <46AF3A0F-2B8D-87B9-62D4-0905678A64DA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJPEG.dylib
0x975e0000 - 0x975e7ff7 com.apple.agl 3.0.12 (AGL-3.0.12) <6877F0D8-0DCF-CB98-5304-913667FF50FA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x975e8000 - 0x976b2fef com.apple.CoreServices.OSServices 357 (357) <CF9530AD-F581-B831-09B6-16D9F9283BFA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x976b3000 - 0x976d5fef com.apple.DirectoryService.Framework 3.6 (621.9) <F2EEE9D7-D4FB-14F3-E647-ABD32754F557> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x976d6000 - 0x9773affb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering
0x9773b000 - 0x9776eff7 com.apple.AE 496.4 (496.4) <582F5E9D-1B8E-6D03-EBB8-AA85F66253E2> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x978e8000 - 0x9790effb com.apple.DictionaryServices 1.1.2 (1.1.2) <43E1D565-6E01-3681-F2E5-72AE4C3A097A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x98915000 - 0x98919ff7 libGFXShared.dylib ??? (???) <C3A805C4-C0E5-B300-430A-7E811395CB8E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x9891a000 - 0x9891aff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9891b000 - 0x9891dff7 libRadiance.dylib ??? (???) <10048B4A-2AE8-A4E2-21B8-C6E7A8C5B76F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libRadiance.dylib
0x9945c000 - 0x995d7fe7 com.apple.CoreFoundation 6.6.4 (550.42) <C78D5079-663E-9734-7AFA-6CE79A0539F1> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x995d8000 - 0x99658feb com.apple.SearchKit 1.3.0 (1.3.0) <2F5DE102-A203-7905-7D12-FCBCF17BAEF8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x99866000 - 0x99867ff7 com.apple.TrustEvaluationAgent 1.1 (1) <07E7D892-5054-23A8-7144-3F19D3BFD48F> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x99868000 - 0x9986bff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <B624AACE-991B-0FFA-2482-E69970576CE1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCGXType.A.dylib
0x9986c000 - 0x9987aff7 com.apple.opengl 1.6.11 (1.6.11) <286D1BC4-4CD8-3CD4-F723-5C196FE15FE0> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x9987b000 - 0x99886ff7 libGL.dylib ??? (???) <48405993-0AE9-292B-6705-C3525528682A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x99887000 - 0x99919fe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x999c4000 - 0x99a21ff7 com.apple.framework.IOKit 2.0 (???) <A769737F-E0D6-FB06-29B4-915CF4F43420> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0xb0000000 - 0xb0004fd8 com.apple.carbonframeworktemplate 1.1 (1.1.0) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0xba900000 - 0xba916ff7 libJapaneseConverter.dylib 49.0.0 (compatibility 1.0.0) <B339B85B-1B6D-81D8-1281-7B8C8A517329> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21fe7 libKoreanConverter.dylib 49.0.0 (compatibility 1.0.0) <EF3E3210-927F-DB9F-4CD4-4039A2AE2F84> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <62291026-D016-705D-DC1E-FC2B09D47DE5> /usr/lib/libSystem.B.dylib
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f15
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0xfa120000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000
Any help appreciated! Thanks!So you guys had no luck with CS3 on Mac OS X? Same here although in my case PS opens but all other apps quit.
-
Adobe Illustrator CS6 quit unexpectedly
OS X Version 10.9.3
3.06 Intel Core 2 Duo
4GB 800 mHz DDR SDRAM
IMac - 24 inch (early 2008)
Help. Cannot get Illustrato or InDesign to work. So, I am getting this and can not seem to solve it.
First off here is the history:
Owned and operated CS3. Had disks and such and tried to install on this Mac desktop. Would not install.
Bought CS6 because I needed to up grade anyway. Computer hardware is fine with CS6 (according to adobe min. requirements). It works fine on my Laptop with my current Serial number. Tried to install with it on the mac desktop and it will not. Saying Adobe could not validate the license. Went through everything with online help support to no avail. Things I did before I called and things they made me do after online support (pretty much the same things):
1. Used Adobe cleaner to clean everything on computer. (all versions of adobe CS)
2. Checked hosts file and made sure all references were gone for Adobe activate.
3. Manually cleaned EVERYTHING adobe from the computer. Deleted everything and emptied trash.
4. Used "CleanGenius" to clean everything adobe from the computer.
5. Updated OS. Everything works fine with that.
6. Restarted, checked for anything Adobe again and all is clean.
Then I downloaded a "fresh" copy of CS6 DesignWeb Premium. Installed it. Per adobe help support instructions, i was able to get the License validated (something that was not happening before). I installed it and then restarted computer. Tried to open InDesign first. The splash screen came up and was loading for a while (maybe like 45). Then it gave me the dreaded "Adobe Illustrator CS6 quit unexpectedly". Now I get basically this error for Illustrator and InDesign (InDesign loads, then quits at splash screen where it says "Starting Up service Registry".
Photoshop opens and works.
Illustrator just give me the below data:
Process:
Adobe InDesign CS6 [704]
Path:
/Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Identifier:
com.adobe.InDesign
Version:
8.0.0.370 (8000)
Code Type:
X86 (Native)
Parent Process: launchd [197]
Responsible:
Adobe InDesign CS6 [704]
User ID:
501
Date/Time:
2014-06-02 20:14:11.721 -0600
OS Version:
Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: B069C52A-E5F8-5C68-59C0-97C8C34170B2
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO
0000000000000000-0000000000001000 [
4K] ---/--- SM=NUL /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
__TEXT
0000000000001000-0000000000005000 [ 16K] r-x/rwx SM=COW /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.BIB
0x00dd40fe 0xdd1000 + 12542
1 com.adobe.BIB
0x00dd4148 0xdd1000 + 12616
2 com.adobe.BIB
0x00dd43e3 0xdd1000 + 13283
3 com.adobe.BIB
0x00dd4469 0xdd1000 + 13417
4 com.adobe.InDesign.PDF
0x1510b820 GetPlugIn + 1222048
5 com.adobe.InDesign.PDF
0x151295a6 GetPlugIn + 1344294
6 libsystem_c.dylib
0x91c08f0b __cxa_finalize + 183
7 libsystem_c.dylib
0x91c09236 exit + 31
8 com.adobe.InDesign
0x00001d5d start + 61
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x985df992 kevent64 + 10
1 libdispatch.dylib
0x90f88899 _dispatch_mgr_invoke + 238
2 libdispatch.dylib
0x90f88532 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib
0x985de7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9366bd8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib
0x9366c042 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x989ec88d TSWaitOnConditionTimedRelative + 161
4 com.apple.CoreServices.CarbonCore 0x989b8cf2 MPWaitOnQueue + 199
5 PMRuntime.dylib
0x005bc581 SetVSizeBaseline(unsigned long) + 1473
6 com.apple.CoreServices.CarbonCore 0x989b92ce PrivateMPEntryPoint + 68
7 libsystem_pthread.dylib
0x936695fb _pthread_body + 144
8 libsystem_pthread.dylib
0x93669485 _pthread_start + 130
9 libsystem_pthread.dylib
0x9366ecf2 thread_start + 34
Thread 3:
0 libsystem_kernel.dylib
0x985d9f7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x985d916c mach_msg + 68
2 com.apple.CoreServices.CarbonCore 0x989e952d TS_exception_listener_thread + 138
3 libsystem_pthread.dylib
0x936695fb _pthread_body + 144
4 libsystem_pthread.dylib
0x93669485 _pthread_start + 130
5 libsystem_pthread.dylib
0x9366ecf2 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib
0x985df046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x9366adcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9366ecce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib
0x985df046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x9366adcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9366ecce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xbffffc04 ebx: 0x00dd43d0 ecx: 0xffffffff edx: 0x00df02e0
edi: 0x00df02e0 esi: 0x00000000 ebp: 0xbffffbe8 esp: 0xbffffbc0
ss: 0x00000023 efl: 0x00010286 eip: 0x00dd40fe cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU:
1
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x1000 -
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Flash CS3 quits unexpectedly when opening FLA
When I try to open FLA files, Flash just quits (disappears
instantly), and I can't open or work in any files unless I start
from scratch. I'm on Windows XP Pro, and on a pretty high-end
gaming PC, so it's not a hardware problem. I've been using Flash
for about 10 years and have never encountered such a major problem
with the application before. I upgraded from CS2 to CS3 a few
months ago and was using it with no problem until last week.
I have several projects that have fallen behind, and
I’m having no luck opening my FLA files. My FLA files are not
corrupt, because I’ve tried opening various FLA files that
I’ve created from over the past several years – same
problem.
I spoke to my colleagues, and some of them have had this
problem with other CS3 programs, like Photoshop and Illustrator -
when they called support, Adobe said this may be a permissions
issue. This was what they suggested when I called as well - which
makes me think that CS3 apps have some kind of issue/bug with
permissions. However, the users and permissions on my machine have
not changed since I was working with Flash before (I didn't have
this problem before last week). Adobe support also suggested that I
uninstall Flash and reinstall it (for some reason, this process
took about 1 hr), but that didn’t work either.
In the past, I've seen individual FLA files that have been
corrupted – but nothing like this, where Flash just quits all
together for no reason. I am desperate to work on my Flash projects
– anyone who has any suggestions, PLEASE let me know.
Thanks muchHi Donna,
We've seen a few reports of this behaviour this week, however, we've not been able to reproduce. To help us troubleshoot, please provide the following information:
In the 'Flash Player quit unexpectedly' window, click REPORT. This will display some crash log information. Copy the entire contents of the crash report into a text file and name it something like 'crashlog.txt'.
Both of the log files listed in the Where do I find the Flash Player installation log on the Macintosh? tech note
Both of the files in ~/Library/Logs/Adobe_ADMLogs directory
Upload the crash log file and both log files using the the instructions here How to share a document
Thank you.
Maria
Re: flash install on mac -
I have a G4 iBook with OS 10.4.11 and downloaded the trial
version of CS3. After installing from the .dmg, I only got an error
message: "Application Dreamweaver quit unexpectedly".
I tried a re-install with same negative results.
I saw this same problem in forums but it only dealt with DW8
and tech note did not seem to apply for any part of prob.
http://kb.adobe.com/selfservice/viewContent.do?externalId=fb181c10&sliceId=2
I.E. there are no preferences for DW3, and the only
Configuration folder is in the Folder with the Application, not the
/Library, which I moved to desktop with no better results.
One more thing... I have GoLive CS2 on this Mac (useless
waste of disk space) from a complete CS2 Premium Suite install a
while back. Does this have anything to do with it?Fiona,
You may try the list, especially items 1) and 11) under 5), you need to follow the link. When it hits both CS3 and CS5, it is probably outside the control of Illy so she can do nothing about it, hence the font (something) suggestions.
The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible), for CS3 - CC you may find the folder here:
https://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall (ticking the box to delete the preferences), run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
I bought a CS3 creative suite on a student license in 2008. The original MAC laptop has died and I am trying to install it on a MAC desktop. the programs installs successfully but never ask for a serial number. the programs will open but I can not open any files, I get a Adobe Updater quite unexpectedly message. Is this because the serial number has not been entered? I have tried chat about this problem twice, also use Adobe connect and was not helped. How do I enter this serial number?
activate is grayed out. Registration is available and when I select it, it says "A problem was encountered while trying to send the information over the internet" So I select "submit again" and nothing happens. Then the program closes and I get the added updater quite message.
-
Illustrator and Photoshop (and Skype) keep quitting unexpectedly at launch
I wasn't sure which specific one I should post this in, Illustrator, or Photoshop, or somewhere else :T So I apologize if this isn't the right place. But I really need to fix this problem. All 3 of these programs keep doing this..And I don't know why. So I deleted Illustrator and was going to reinstall it, however when I click on Adobe Installer, it also quits unexpectedly! Can you someone help me out to fix this problem? Thanks.
You have deleted Illustrator and going to run the cleanscript then make sure before running clean script you remove all adobe product because I beleive you haven't removed photoshop and it may cause issue in uninstallation after you run the clean script.
Follow the steps:-
1) Remove the complete suite using the uninstaller :-
Win;- Go to control panel and uninstall
Mac:- Mac HD-->Applications-->Utilities-->Adobe Installers
2) Run teh cleanscript
3) Create a new user account and then install
---it will be better if you let us know the version of Illustrator , photoshop and the Operating system you are using. -
Help!! My Illustrator CS5 quits unexpectedly Mac Os X Lion
Hi ,
I have installed CS5 Web Premium long ago and since few months the Illustrator CS5 will not launch. It quits during the launch of the app saying just it quit unexpectedly. Other apps work just fine. I have tried uninstalling the suite and reinstalling it several times, deleted all the Adobe Application Support and .plist files, repaired permissions, reinstalled update, resolved some duplicated fonts, quit all other apps before launching Illustrator, but so far nothing worked! My Web Prerium is in English by the way and I've also tried creating new Admin and launched to this user with no avail.
I know that there are many people out there with same issue as me and I've read many help forums but stiill could not find a solution .
Any help would be appreciated.
Thank you in advance
Below you will find the crash dialogues :
Process: Adobe Illustrator [355]
Path: /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 399 (15.0.1)
Code Type: X86 (Native)
Parent Process: launchd [144]
Date/Time: 2011-10-29 13:54:51.268 +0200
OS Version: Mac OS X 10.7.2 (11C74)
Report Version: 9
Interval Since Last Report: 49800 sec
Crashes Since Last Report: 18
Per-App Crashes Since Last Report: 5
Anonymous UUID: 74E33D0C-78C4-496D-B642-9C2A4A7EC23B
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000034
VM Regions Near 0x34:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
__TEXT 0000000000001000-00000000010dd000 [ 16.9M] r-x/rwx SM=COW /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Application Specific Information:
objc[355]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 dyld 0x8feeb025 dyld::registerAddCallback(void (*)(mach_header const*, long)) + 61
1 libdyld.dylib 0x99618078 _dyld_register_func_for_add_image + 74
2 libignitor.dylib 0x02257e76 initializer + 27
3 dyld 0x8fef915b ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 251
4 dyld 0x8fef8cc0 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
5 dyld 0x8fef6220 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 256
6 dyld 0x8fef71c0 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62
7 dyld 0x8feeb626 dyld::initializeMainExecutable() + 166
8 dyld 0x8feefef2 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**) + 2238
9 dyld 0x8fee92ef dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*) + 637
10 dyld 0x8fee9063 _dyld_start + 51
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x8feeaff6 ebx: 0x080f7000 ecx: 0x02257e7c edx: 0x00000000
edi: 0x8ff1ed50 esi: 0x00000000 ebp: 0xbfffea18 esp: 0xbfffe9f0
ss: 0x00000023 efl: 0x00010292 eip: 0x8feeb025 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000034
Logical CPU: 4
Binary Images:
0x1000 - 0x10dcfe7 +com.adobe.illustrator (399 - 15.0.1) <F2054AEE-FB7B-77FC-7852-2730A790DFD9> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x2257000 - 0x2257ffc libignitor.dylib (??? - ???) <D44794BF-7C8D-3E25-917F-94F8696BD79E> /usr/lib/libignitor.dylib
0x225a000 - 0x2327fe7 +AdobeAXEDOMCore (??? - ???) <F76D74DC-FD5A-9783-C447-2E58773DA7E1> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x2396000 - 0x23a6fff com.apple.carbonframeworktemplate (1.0 - 1.0) <52191201-4C2A-FC9B-06E4-0327B5203D7E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x23ab000 - 0x23c6ff9 +AdobePDFSettings (??? - ???) /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetting s
0x23e0000 - 0x2424fff +com.adobe.illustrator.aiport (AIPort version 1.0 - 1.0) <C7A8B301-A20A-8C72-C5A9-9BF63A608E12> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/AIPort
0x2487000 - 0x2487fff +SPBasic (??? - ???) <15F26C45-28BB-CA47-1C58-E1679BE75245> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x248b000 - 0x2491ffb +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <5B4C881B-6885-96F2-BD05-BE9C44A7546C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x2499000 - 0x25aefff +AdobeACE (??? - ???) <BFF50B9A-8BCA-08D1-0260-FF251DA05EC7> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x25d1000 - 0x2af7fff +AdobeAGM (??? - ???) <72363979-F9A0-0EA2-3E16-AB8D6EA0F12E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x2c38000 - 0x2c74fff +AdobeARE (??? - ???) <B2DBDCF9-944F-7C5A-43CF-A5E207BEE94B> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x2c7d000 - 0x2ca3ff6 +AdobeAXE8SharedExpat (??? - ???) <5848BBCE-3A3E-66EE-5527-97A96F0CA4CC> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x2cb4000 - 0x2ccffff +AdobeBIB (??? - ???) <5AA925B7-D30E-B230-1B81-7CB6E3B4F2DB> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x2cd9000 - 0x2cfaff7 +AdobeBIBUtils (??? - ???) <1B33B3A5-2460-EDE8-C54F-16C0335C613D> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x2d06000 - 0x2ff8ff7 +AdobeCoolType (??? - ???) <90757246-5467-2606-4095-19B63B255F2F> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x3080000 - 0x3118fff +com.adobe.AdobeExtendScript (ExtendScript 4.1.23 - 4.1.23.7573) <F68E96A7-E657-7275-09DF-4C412554CD4A> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x3177000 - 0x325afef +AdobePDFPort (??? - ???) <26DE29E1-7799-DBE8-47AE-A95FEA7DE1EB> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x328f000 - 0x38c3feb +AdobePDFL (??? - ???) <1A619F3E-A9D4-A99C-791E-92B564F64609> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x39ef000 - 0x3a7cff7 +com.adobe.AdobeScCore (ScCore 4.1.23 - 4.1.23.7573) <6A15402A-09B2-B1F8-5ECC-D7871EC054C3> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x3ac1000 - 0x3b61fef +AdobeSVGExport (??? - ???) <9B8AE7D4-C7C8-B594-9E31-BEDC07A98A56> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x3b8b000 - 0x3e29ff2 +AdobeSVGRE (??? - ???) <95F2CE86-4B2D-C3DE-A783-8E0A0B24F74C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x3f02000 - 0x3f5aff7 +AdobeXMP (??? - ???) <73329999-C364-2451-6574-4D0277057D19> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x3f69000 - 0x3ff5fef +AdobeXMPFiles (??? - ???) <A72BD678-CAD0-0C2A-0989-11E87B154AB5> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x402c000 - 0x40f9ff3 +libicui18n.dylib.36.0 (36.0.0 - compatibility 36.0.0) <08F15219-7F35-574E-7725-1ACAA1B18A00> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/3.6/libicu i18n.dylib.36.0
0x415c000 - 0x4236fef +libicuuc.dylib.36.0 (36.0.0 - compatibility 36.0.0) <5EE72009-40B3-7FB7-3A49-576AEDE0D400> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/3.6/libicuuc.dylib.36.0
0x4276000 - 0x4c26fff +libicudata.dylib.36.0 (36.0.0 - compatibility 36.0.0) <02108DEA-3DD2-14BE-DAEB-BE522B619C1D> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0
0x4c29000 - 0x5001ff7 +AdobeMPS (??? - ???) <272DAEDE-FC7E-B412-7C97-CF47FF6BF242> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x5130000 - 0x5196ffb +com.adobe.amtlib (amtlib 3.0.0.64 - 3.0.0.64) <DD471011-9120-1BC2-F1B5-D6FF09D0859F> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x51c6000 - 0x5257ff7 +libicucnv.dylib.36.0 (36.0.0 - compatibility 36.0.0) <581475CC-C039-1B42-49BA-71811D8B4E15> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib.3 6.0
0x5276000 - 0x545cff7 +com.adobe.linguistic.LinguisticManager (5.0.0 - 11696) <AF804353-8B13-7180-F2C8-832361EB2D5A> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x54ea000 - 0x5551fea +com.adobe.amt.services (AMTServices 3.0.0.64 [BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00] - 3.0.0.64) <EE468E2C-A6BD-E2EE-7ABE-69168B143B44> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices
0x5590000 - 0x560dfff +AdobeOwlCanvas (??? - ???) <6718BCAA-AAF5-07C2-B2F5-D7CD3BF5B924> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
0x5629000 - 0x5761fe7 +WRServices (??? - ???) <87183F9D-17F4-6BDC-66A9-8FD34F320118> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x57a3000 - 0x57a7ffc +com.adobe.AdobeCrashReporter (3.0 - 3.0.20100302) <E6437929-0E69-8A56-E69F-F64305E82DD9> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x57ae000 - 0x5801ffb +com.adobe.headlights.LogSessionFramework (??? - 2.0.1.011) <4F2BFF03-01D2-A07D-E5E2-7F88D4C2DEC4> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x5849000 - 0x585bfff +com.adobe.pip (??? - 5.0.0.2021) <5251926B-C2C0-282C-B3A9-94A9FEF0FCB8> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
0x5864000 - 0x65a7fff +com.adobe.psl (AdobePSL 12.0.0.7524 - 12.0.0.7524) <CFBCB19A-03F7-D095-1F48-8D68F05A25C5> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x68e6000 - 0x6a63fef +com.adobe.dvacore.framework (dvacore version 5.0.0 - 5.0.0.0) <565B8F4B-EFEA-D847-91FE-17B8ED169DF2> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x6bde000 - 0x6ecefef +com.adobe.dvaui.framework (dvaui version 5.0.0 - 5.0.0.0) <7E7F77B3-0CB3-8885-915E-EDACEE27500E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
0x71f6000 - 0x753cff3 +com.adobe.dvaadameve.framework (dvaadameve version 5.0.0 - 5.0.0.0) <0E97C356-CEE3-9CA3-3C90-8196F560164E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
0x7a4b000 - 0x7a5dfef +com.adobe.dvaai.framework (dvaai version 5.0.0 - 5.0.0.0) <2D9772CA-D866-6A7F-CF74-FD7F485350B2> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvaai.framework/Versions/A/dvaai
0x7a6e000 - 0x7a74fef +com.adobe.boost_date_time.framework (boost_date_time version 5.0.0 - 5.0.0.0) <FB5A16A5-D6E7-71B7-78A8-A174A64EF477> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x7a85000 - 0x7a90ff3 +com.adobe.boost_filesystem.framework (boost_filesystem version 5.0.0 - 5.0.0.0) <604EA207-EEF2-AC6E-A8B1-26737E5AB0A7> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost_filesyste m
0x7aa4000 - 0x7b22fe2 +com.adobe.boost_regex.framework (boost_regex version 5.0.0 - 5.0.0.0) <F95BC864-6CFC-EAF4-A6DF-27608A5DD30E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_regex
0x7b86000 - 0x7b90fff +com.adobe.boost_signals.framework (boost_signals version 5.0.0 - 5.0.0.0) <08C988D8-10F3-66EF-AE15-B086AD240942> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
0x7ba3000 - 0x7ba5ffb +com.adobe.boost_system.framework (boost_system version 5.0.0 - 5.0.0.0) <7ACBC8B3-0BEA-7B7B-04FF-95C6A93E3E7E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
0x7bac000 - 0x7bb3ff2 +com.adobe.boost_threads.framework (boost_threads version 5.0.0 - 5.0.0.0) <4942ACFF-5944-0F7F-8481-49CAF902D15F> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x7bc3000 - 0x7c21fe2 +com.adobe.boost_serialization.framework (boost_serialization version 5.0.0 - 5.0.0.0) <FBAA7D86-4F90-3337-4657-022BA313C894> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_serialization.framework/Versions/A/boost_serial ization
0x7cf8000 - 0x7e97fe7 +com.adobe.owl (AdobeOwl version 3.0.89 - 3.0.89) <04CA525C-D4E0-DE62-BF07-D9EF6386AA58> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x7f00000 - 0x7f6dfef +FileInfo (??? - ???) <4A4C74F9-CA83-B174-F56D-F7671DC61389> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x7f88000 - 0x8035ff7 libcrypto.0.9.7.dylib (0.9.7 - compatibility 0.9.7) <7B6DB792-C9E5-3772-8734-8D0052757B8C> /usr/lib/libcrypto.0.9.7.dylib
0x807a000 - 0x80b7fff com.apple.vmutils (4.2.1 - 107) <43B3BFA5-8362-3EBD-B44B-32DCE9885082> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x80d1000 - 0x80d4ff8 +com.adobe.ape.shim (adbeape version 3.1.65.7508 - 3.1.65.7508) <FFDDAB7A-220F-7344-F12B-010CA0C41DAB> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x80f7000 - 0x80f8ffd libenter.dylib (??? - ???) <4082C283-0428-3CF2-8F62-8C6D904C93E6> /usr/lib/libenter.dylib
0x40000000 - 0x400d1fe7 +AdobeJP2K (??? - ???) <EF392886-5A95-6A96-C95D-43DA0322925C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x8fee8000 - 0x8ff1a9c7 dyld (195.5 - ???) <134323A7-49DC-3A9D-ACFD-32FAD0FD6BA2> /usr/lib/dyld
0x90005000 - 0x90016fff libbsm.0.dylib (??? - ???) <54ACF696-87C6-3652-808A-17BE7275C230> /usr/lib/libbsm.0.dylib
0x90017000 - 0x90053fff libcups.2.dylib (2.9.0 - compatibility 2.0.0) <AA56493C-D7C6-3D4F-8DC8-855405AFF57B> /usr/lib/libcups.2.dylib
0x901ec000 - 0x901ecfff com.apple.Accelerate (1.7 - Accelerate 1.7) <4192CE7A-BCE0-3D3C-AAF7-6F1B3C607386> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x901f5000 - 0x901f6ff7 libsystem_sandbox.dylib (??? - ???) <BC0A04E9-4F28-3BC8-AA7B-63C3451E9212> /usr/lib/system/libsystem_sandbox.dylib
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0x97b09000 - 0x97cbdff3 libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <6AD14A51-AEA8-3732-B07B-DEA37577E13A> /usr/lib/libicucore.A.dylib
0x97cbe000 - 0x97cfeff7 libauto.dylib (??? - ???) <984C81BE-FA1C-3228-8F7E-2965E7E5EB85> /usr/lib/libauto.dylib
0x97da8000 - 0x97da9ff0 libunc.dylib (24.0.0 - compatibility 1.0.0) <BCD277D0-4271-3E96-A4A2-85669DBEE2E2> /usr/lib/system/libunc.dylib
0x97e77000 - 0x97e91fff com.apple.Kerberos (1.0 - 1) <D7920A1C-FEC4-3460-8DD0-D02491578CBB> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x97e92000 - 0x97f01fff com.apple.Heimdal (2.1 - 2.0) <DE626683-DF32-341B-8997-AE63309590C7> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x97fb5000 - 0x97fcefff libPng.dylib (??? - ???) <A83B66DC-302C-3A4C-8107-0E5560708024> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libPng.dylib
0x97fcf000 - 0x97fd7ff3 liblaunch.dylib (392.18.0 - compatibility 1.0.0) <CD470A1E-0147-3CB1-B44D-0B61F9061826> /usr/lib/system/liblaunch.dylib
0x97fd8000 - 0x98006fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <07D9A827-9567-34C2-9022-AF4BF975C9A7> /usr/lib/libSystem.B.dylib
0x98007000 - 0x98017fff com.apple.LangAnalysis (1.7.0 - 1.7.0) <6D6F0C9D-2EEA-3578-AF3D-E2A09BCECAF3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x98018000 - 0x98037fff com.apple.RemoteViewServices (1.2 - 39) <C7B638D2-2F8B-3A45-916A-73103FADC822> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
0x983a5000 - 0x983a5ffe libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <7F0E8EE2-9E8F-366F-9988-E2F119DB9A82> /usr/lib/system/libkeymgr.dylib
0x983a6000 - 0x983aafff com.apple.CommonPanels (1.2.5 - 94) <3A988595-DE53-34ED-9367-C9A737E2AF38> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x985cb000 - 0x985ceffb com.apple.help (1.3.2 - 42) <DDCEBA10-5CDE-3ED2-A52F-5CD5A0632CA2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x985d9000 - 0x985dfffb com.apple.print.framework.Print (7.1 - 247.1) <5D7ADC17-D8EF-3958-9C0C-AA45B7717FBA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x985e0000 - 0x9906effe com.apple.AppKit (6.7.2 - 1138.23) <ADFA8D70-601E-3B5C-96FD-F45F52055CC8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9906f000 - 0x99078fff libc++abi.dylib (14.0.0 - compatibility 1.0.0) <FEB5330E-AD5D-37A0-8AB2-0820F311A2C8> /usr/lib/libc++abi.dylib
0x9910a000 - 0x99414ff3 com.apple.Foundation (6.7.1 - 833.20) <B5092554-485A-3A7D-904B-B04B1EE5C50C> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x99415000 - 0x99490ffb com.apple.ApplicationServices.ATS (317.5.0 - ???) <D5AC5C21-CE1E-333D-94F7-F0F534FD4DC7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x99491000 - 0x994bfff7 com.apple.DictionaryServices (1.2.1 - 158.2) <DA16A8B2-F359-345A-BAF7-8E6A5A0741A1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x995b0000 - 0x99611ffb com.apple.audio.CoreAudio (4.0.1 - 4.0.1) <089D78E0-46A6-38DB-9545-7F35CC815939> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x99612000 - 0x99616ff7 com.apple.OpenDirectory (10.7 - 146) <3D3D30CE-6D82-3681-AA98-4E3AEFFA4229> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x99617000 - 0x99619ff7 libdyld.dylib (195.5.0 - compatibility 1.0.0) <637660EA-8D12-3B79-B644-041FEADC9C33> /usr/lib/system/libdyld.dylib
0x9961a000 - 0x998ccff7 com.apple.security (7.0 - 55010) <BE0350C5-5221-3BFF-B674-646AB1BA0F2E> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x998cd000 - 0x998cdfff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <22997C20-BEB7-301D-86C5-5BFB3B06D212> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x999a9000 - 0x99a10fff libc++.1.dylib (19.0.0 - compatibility 1.0.0) <3AFF3CE8-14AE-300F-8F63-8B7FB9D4DA96> /usr/lib/libc++.1.dylib
0x99a16000 - 0x99a19ffd libCoreVMClient.dylib (??? - ???) <2D135537-F9A6-33B1-9B01-6ECE7E929C00> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x9a7e8000 - 0x9a7efff5 libsystem_dnssd.dylib (??? - ???) <B3217FA8-A7D6-3C90-ABFC-2E54AEF33547> /usr/lib/system/libsystem_dnssd.dylib
0x9a7f0000 - 0x9aa63fff com.apple.CoreImage (7.82 - 1.0.1) <6C99F458-E83A-3538-9B71-2C8BD0C9DCD5> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
0x9ada2000 - 0x9ada9ffd com.apple.NetFS (4.0 - 4.0) <D0D59145-D211-3E7C-9062-35A2833FA99B> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x9ae46000 - 0x9ae4fff3 com.apple.CommonAuth (2.1 - 2.0) <D49B41B1-A5DD-366A-8C30-49E9B875AA13> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x9ae50000 - 0x9b190ffb com.apple.HIToolbox (1.8 - ???) <DFED9BD0-E142-397B-BE16-16EBCF3CE1EB> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x9b1a0000 - 0x9b1abfff libkxld.dylib (??? - ???) <088640F2-429D-3368-AEDA-3C308C4EB80C> /usr/lib/system/libkxld.dylib
0x9b1b7000 - 0x9b1b7fff libdnsinfo.dylib (395.6.0 - compatibility 1.0.0) <959E5139-EB23-3529-8881-2BCB5724D1A9> /usr/lib/system/libdnsinfo.dylib
0x9b1c4000 - 0x9b639ff7 FaceCoreLight (1.4.7 - compatibility 1.0.0) <312D0F58-B8E7-3F61-8A83-30C95F2EBEAA> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x9b671000 - 0x9b675ffd IOSurface (??? - ???) <97E875C2-9F1A-3FBA-B80C-594892A02621> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9b81e000 - 0x9b880ff3 libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <266CE9B3-526A-3C41-BA58-7AE66A3B15FD> /usr/lib/libstdc++.6.dylib
0x9b881000 - 0x9b885ff3 libsystem_network.dylib (??? - ???) <62EBADDA-FC72-3275-AAB3-5EDD949FEFAF> /usr/lib/system/libsystem_network.dylib
0x9b886000 - 0x9bb0bfe3 com.apple.QuickTime (7.7.1 - 2306) <F8C64DC4-3FE4-3A06-B10B-59E7F3BA6FDD> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9bc11000 - 0x9bc12fff liblangid.dylib (??? - ???) <C8C204E9-1785-3785-BBD7-22D59493B98B> /usr/lib/liblangid.dylib
0x9c08f000 - 0x9c094ff7 libmacho.dylib (800.0.0 - compatibility 1.0.0) <56A34E97-518E-307E-8218-C5D43A33EE34> /usr/lib/system/libmacho.dylib
0x9c095000 - 0x9c099ffa libcache.dylib (47.0.0 - compatibility 1.0.0) <98A82BC5-0DD9-3212-9CAE-35A77278EEB6> /usr/lib/system/libcache.dylib
0x9c0a6000 - 0x9c0b1ffb com.apple.speech.recognition.framework (4.0.19 - 4.0.19) <17C11291-5B27-3BE2-8614-7A806745EE8A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x9c0b2000 - 0x9c0baff3 libunwind.dylib (30.0.0 - compatibility 1.0.0) <E8DA8CEC-12D6-3C8D-B2E2-5D567C8F3CB5> /usr/lib/system/libunwind.dylib
0x9c106000 - 0x9c109ff7 libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <69357047-7BE0-3360-A36D-000F55E39336> /usr/lib/system/libmathCommon.A.dylib
0x9c10a000 - 0x9c1aefff com.apple.QD (3.12 - ???) <68CBE425-43BA-3E6D-8668-A4A67396E20D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x9c397000 - 0x9c39fff5 libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <A1BFC320-616A-30AA-A41E-29D7904FC4C7> /usr/lib/system/libcopyfile.dylib
0x9c3ba000 - 0x9c485fff libsystem_c.dylib (763.12.0 - compatibility 1.0.0) <1B0A12B3-DAFA-31E2-8F82-E98D620E4D72> /usr/lib/system/libsystem_c.dylib
0xb0000000 - 0xb000fff8 +com.adobe.ahclientframework (1.5.0.30 - 1.5.0.30) <24B39C2F-79B0-BDE3-C6D0-1F0E943070C7> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1129
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=246.4M resident=160.2M(65%) swapped_out_or_unallocated=86.2M(35%)
Writable regions: Total=19.7M written=648K(3%) resident=1124K(6%) swapped_out=0K(0%) unallocated=18.6M(94%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 9316K
MALLOC guard page 16K
Stack 64.0M
VM_ALLOCATE 4K
__CI_BITMAP 80K
__DATA 18.5M
__DATA/__OBJC 132K
__IMAGE 1256K
__IMPORT 284K
__LINKEDIT 72.4M
__OBJC 1488K
__OBJC/__DATA 16K
__PAGEZERO 4K
__TEXT 174.0M
__UNICODE 544K
mapped file 116.2M
shared memory 12K
shared pmap 10.5M
=========== =======
TOTAL 468.4M
Model: iMac11,1, BootROM IM111.0034.B02, 4 processors, Intel Core i7, 2.8 GHz, 4 GB, SMC 1.54f36
Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.58.4-P2P
Bluetooth: Version 4.0.1f4, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HDS722020ALA330, 2 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: LaCie Hard Drive USB, 0x059f (LaCie), 0x0951, 0xfa140000 / 6
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa130000 / 5
USB Device: Apple Keyboard, apple_vendor_id, 0x0221, 0xfa132000 / 8
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: CTH-461, 0x056a (WACOM Co., Ltd.), 0x00d7, 0xfd140000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 3I also use CS5 (Design Suite) on a Mac. When I upgraded to Lion, Illustrator did not crash for me, but it (and Photoshop) was acting squirrelly and some of the features did not work at all. After six weeks, I reformatted my hard drive and reinstalled Snow Leopard. Now everything works perfectly.
The other thing I did was to partition my hard drive so that I can reinstall Lion on the new partition. That way, I can run either operating system and run application programs on the OS that is most appropriate for it. I have no problems moving files between the partitions.
Not the most attractive solution, but I am very satisfied. Just my two cents...!
Good luck! -
Adobe Illustrator CC 2014 quit unexpectedly.
Just updated to the latest Adobe Illustrator CC, today, 10/6/14 through Creative Cloud. I am using a MacBook Pro 2011, and OS 10.8.5. After updating several Adobe apps, and attempting to launch Illustrator, I received the message, "Adobe Illustrator CC 2014 quit unexpectedly." Read through some forums. Tried to locate and remove the following files per forum recommendations: IdealFileFormat.aip and wacexportfile.aip. I could not even locate these files on my computer, even with a spotlight search.
I uninstalled Adobe Illustrator (including the preferences), and re-installed the application. This did not solve the problem.
This "bug" is putting a major wrench in my production schedule. PLEASE HELP!Miller,
If you use Suitcase Fusion 5 as your font manager and its plugin for Illustrator CC 2014, open Suitcase and disable that plugin, until the issue is fixed, see below.
Our other forum staff friend Raghuveer has stated this:
This AI CC 2014 crash on launch is a known issue with Suitcase Fusion 5. This needs to be fixed from the Extensis.
WORKAROUND:
Remove Suite case Fusion plug-in ExtensisFontManagementAICC2014.aip from your Plug-ins/Extensions folder from the AI CC 2014 install location.
The Illustrator team had already updated Extensis about this crash. At this point of time we do not have the release date of Extensis available.
The statement is in post #6 in this thread:
https://forums.adobe.com/thread/1594495 -
Adobe Illustrator CC quit unexpectedly.
Please help, I just installed Adobe Illustrator CC today. I am using a MacBook Pro 2011, and OS 10.9.5. After attempting to launch Illustrator, I received the message, "Adobe Illustrator CC quit unexpectedly." Then, I uninstalled Adobe Illustrator (including the preferences), and re-installed the application. This did not solve the problem.
This is my error report details, AI CC Problem Details & System Configuration - Pastebin.comnafeezandra,
How about updating/upgrading to CC2014 latest (you should be about 18.1.1 or something instead of 17.0.0)?
Strange that you get CC (17) not CC2014 (18) to start with.
You may try to restart the Creative Cloud application by quitting and relaunching it.
And to make sure you may also try to reinstall using the full three step way (otherwise strange things may linger):
Uninstall (ticking the box to delete the preferences), run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html
But this may be one for this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or for a chat,
Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
or for Adobe phone Support,
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html -
HELP - the application Adobe Illustrator CS2 quit unexpectly
Hi, I have a room of networked Mac's (G4) OS 10.4.6 and we have had all twenty machines running CS2 and everything working fine.
Now that the machines haven't been used for a while I can only get 7 of the machines to work on CS2.
I get this error message when opening a new or saved document in illustrator " the application Adobe Illustrator CS2 quit unexpectly".
Version of Illustrator is 12.0.1 Any Ideas?I've this problem too.
The solution described on http://kb.adobe.com/selfservice/viewContent.do?externalId=330444
is malfunctioning -
The Application Adobe Illustrator CS2 quit unexpectedly
Hi, I have a room of networked Mac's (G4) OS 10.4.6 and we have had all twenty machines running CS2 and everything working fine.
Now that the machines haven't been used for a while I can only get 7 of the machines to work on CS2.
I get this error message when opening a new or saved document in illustrator " the application Adobe Illustrator CS2 quit unexpectly".
Version of Illustrator is 12.0.1 Any Ideas?Well we are at 10.4.11 right now and 10.4.6 if I recall correctly was a nasty version. I'm running CS2 on 10.4.11 with no constant crashing. You always have the one off goofy crash every once in a while.
-
"Adobe Illustrator cs5 quit unexpectedly" error message.
After I upgrated my imac from Snow Leopard to Mavericks I can't open Illustrator CS5. (No problem with PS)
Every opening attemp crashes. May this be possible because of third party plug-ins. (eg. Esko Artwork)
Help pls.
Thank you.Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
☞ If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
☞ Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.
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