Why did Adobe Application Manager quit unexpectantly during InDesign download?
Why did Adobe Application Manager quit unexpectantly during InDesign download?
Ellewolff have you tried removing and reinstalling the Creative Cloud Desktop application?
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"Adobe Application Manager quit unexpectedly" when trying to install AfterEffectsCC
Just purchased AfterEffects CC. Already own desktop version of Creative Suite (Photoshop, Illustrator, Fireworks, Flash, Indesign)
When I try to download from online store after purchase :
" Adobe Application Manager quit unexpectedly"
Report:
Process: PDApp [26363]
Path: /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
Identifier: com.adobe.PDApp
Version: 6.2.112.0 (6.2.112.0)
Code Type: X86 (Native)
Parent Process: launchd [138]
Responsible: PDApp [26363]
User ID: 501
Date/Time: 2014-02-04 16:45:31.824 -0800
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: 30171B7F-3963-F077-301B-62F87334ABD4
Sleep/Wake UUID: EF16F149-AD29-467E-91A9-8B0DEC079F6B
Crashed Thread: 4 Dispatch queue: NSOperationQueue 0x713720
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
__TEXT 0000000000001000-0000000000040000 [ 252K] r-x/rwx SM=COW /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
Application Specific Information:
objc_msgSend() selector name: release
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x9a45ff7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9a45f16c mach_msg + 68
2 com.apple.CoreFoundation 0x9a4e1f69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x9a4e1541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x9a4e0d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x9a4e0bbb CFRunLoopRunInMode + 123
6 com.apple.HIToolbox 0x976d9e2d RunCurrentEventLoopInMode + 259
7 com.apple.HIToolbox 0x976d9bb2 ReceiveNextEventCommon + 526
8 com.apple.HIToolbox 0x976d998d _BlockUntilNextEventMatchingListInModeWithFilter + 92
9 com.apple.AppKit 0x90ffa5a9 _DPSNextEvent + 1602
10 com.apple.AppKit 0x90ff9ad0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
11 com.apple.AppKit 0x90fec35c -[NSApplication run] + 727
12 com.apple.AppKit 0x90fd51f8 NSApplicationMain + 1165
13 com.adobe.PDApp 0x00007ad4 0x1000 + 27348
14 com.adobe.PDApp 0x00004075 0x1000 + 12405
15 com.adobe.PDApp 0x00003fa4 0x1000 + 12196
Thread 1:
0 libsystem_kernel.dylib 0x9a465046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c07fdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9c083cce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9a465992 kevent64 + 10
1 libdispatch.dylib 0x93f938bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x93f93556 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x9a465046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c07fdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9c083cce start_wqthread + 30
Thread 4 Crashed:: Dispatch queue: NSOperationQueue 0x713720
0 libobjc.A.dylib 0x92f1b4ab objc_msgSend + 27
1 libobjc.A.dylib 0x92f1d497 (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 527
2 com.apple.CoreFoundation 0x9a4a5cdf _CFAutoreleasePoolPop + 47
3 com.apple.Foundation 0x9369ac1f -[NSAutoreleasePool release] + 125
4 CCMNative.dylib 0x102677cc HttpCommunicator::getCookies() + 716
5 CCMNative.dylib 0x10267986 HttpCommunicator::sendRequest(std::string, NSString*, bool, bool, NSMutableArray*, bool) + 408
6 CCMNative.dylib 0x10269271 HttpCommunicator::getRemoteFileSize(unsigned long long&) + 485
7 CCMNative.dylib 0x1024e301 DownloadGlobalData::retrieveRemoteFileSize() + 471
8 CCMNative.dylib 0x10258757 FileDownloadManager::getFileSize(unsigned long long&, bool&) + 51
9 CCMNative.dylib 0x1025fc1d DLEFileDownloadHandle::getFileSize(unsigned long long&, bool&) + 39
10 CCMNative.dylib 0x100b4baa ProductSession::prepareNewDownload(std::string&, bool) + 1276
11 CCMNative.dylib 0x100b5422 ProductSession::isDownloadWorkCompleted(std::string&) + 54
12 CCMNative.dylib 0x100bbe65 ProductSession::shouldDownloadAAM(OSXMLParser*) + 731
13 CCMNative.dylib 0x100bc9f5 ProductSession::processAction(OSXMLParser*) + 417
14 CCMNative.dylib 0x100a8cd8 PerformSessionJob(MessageObject const&) + 432
15 CCMNative.dylib 0x10087c9c Applet::executeMethodWithMessage(MessageObject&) + 228
16 CCMNative.dylib 0x1009f18a processMessage + 184
17 com.adobe.PDApp 0x00010c7e 0x1000 + 64638
18 com.adobe.PDApp 0x0000439b 0x1000 + 13211
19 com.adobe.PDApp 0x0000e339 0x1000 + 54073
20 com.apple.CoreFoundation 0x9a4a6f5d __invoking___ + 29
21 com.apple.CoreFoundation 0x9a4a6e2b -[NSInvocation invoke] + 315
22 com.apple.Foundation 0x93737197 -[NSInvocationOperation main] + 217
23 com.apple.Foundation 0x93681fec -[__NSOperationInternal _start:] + 702
24 com.apple.Foundation 0x93681d21 -[NSOperation start] + 71
25 com.apple.Foundation 0x93681c48 __NSOQSchedule_f + 50
26 libdispatch.dylib 0x93f95e21 _dispatch_async_redirect_invoke + 158
27 libdispatch.dylib 0x93f913a6 _dispatch_client_callout + 50
28 libdispatch.dylib 0x93f93467 _dispatch_root_queue_drain + 257
29 libdispatch.dylib 0x93f94732 _dispatch_worker_thread2 + 39
30 libsystem_pthread.dylib 0x9c07fdab _pthread_wqthread + 336
31 libsystem_pthread.dylib 0x9c083cce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x9a465046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c07fdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9c083cce start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x9a465046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c07fdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9c083cce start_wqthread + 30
Thread 7:
0 libsystem_kernel.dylib 0x9a4647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c080d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9c082bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x09b5304f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x098e462f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x09b5313e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x09b531a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x09b532c6 APXGetHostAPI + 2634374
8 libsystem_pthread.dylib 0x9c07e5fb _pthread_body + 144
9 libsystem_pthread.dylib 0x9c07e485 _pthread_start + 130
10 libsystem_pthread.dylib 0x9c083cf2 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x9a4647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c080d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9c082bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x09b5304f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x098e462f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x09b5313e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x09b531a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x09b532c6 APXGetHostAPI + 2634374
8 libsystem_pthread.dylib 0x9c07e5fb _pthread_body + 144
9 libsystem_pthread.dylib 0x9c07e485 _pthread_start + 130
10 libsystem_pthread.dylib 0x9c083cf2 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x9a4647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c080d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9c082bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x09b5304f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x098e462f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x09b5313e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x09b531a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x09b532c6 APXGetHostAPI + 2634374
8 libsystem_pthread.dylib 0x9c07e5fb _pthread_body + 144
9 libsystem_pthread.dylib 0x9c07e485 _pthread_start + 130
10 libsystem_pthread.dylib 0x9c083cf2 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x9a4647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c080d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9c082bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x09b5304f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x098e462f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x09b5313e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x09b531a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x09b532c6 APXGetHostAPI + 2634374
8 libsystem_pthread.dylib 0x9c07e5fb _pthread_body + 144
9 libsystem_pthread.dylib 0x9c07e485 _pthread_start + 130
10 libsystem_pthread.dylib 0x9c083cf2 thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x9a4647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c080d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x9c081042 pthread_cond_timedwait_relative_np + 47
3 com.adobe.ape.engine 0x09b53017 APXGetHostAPI + 2633687
4 com.adobe.ape.engine 0x09b6c20e APXGetHostAPI + 2736590
5 com.adobe.ape.engine 0x09b5313e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x09b531a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x09b532c6 APXGetHostAPI + 2634374
8 libsystem_pthread.dylib 0x9c07e5fb _pthread_body + 144
9 libsystem_pthread.dylib 0x9c07e485 _pthread_start + 130
10 libsystem_pthread.dylib 0x9c083cf2 thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x9a4647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c080d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x9c081042 pthread_cond_timedwait_relative_np + 47
3 com.adobe.ape.engine 0x09b53017 APXGetHostAPI + 2633687
4 com.adobe.ape.engine 0x09ce10c8 APXGetHostAPI + 4264072
5 com.adobe.ape.engine 0x09b5313e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x09b531a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x09b532c6 APXGetHostAPI + 2634374
8 libsystem_pthread.dylib 0x9c07e5fb _pthread_body + 144
9 libsystem_pthread.dylib 0x9c07e485 _pthread_start + 130
10 libsystem_pthread.dylib 0x9c083cf2 thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x9a465046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c07fdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9c083cce start_wqthread + 30
Thread 14:
0 libsystem_kernel.dylib 0x9a465046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c07fdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9c083cce start_wqthread + 30
Thread 15:
0 libsystem_kernel.dylib 0x9a465046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c07fdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9c083cce start_wqthread + 30
Thread 16:
0 libsystem_kernel.dylib 0x9a45ff7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9a45f16c mach_msg + 68
2 com.apple.CoreFoundation 0x9a4e1f69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x9a4e1541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x9a4e0d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x9a4e0bbb CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x911a3f18 _NSEventThread + 283
7 libsystem_pthread.dylib 0x9c07e5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x9c07e485 _pthread_start + 130
9 libsystem_pthread.dylib 0x9c083cf2 thread_start + 34
Thread 17:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x9a45ff7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9a45f16c mach_msg + 68
2 com.apple.CoreFoundation 0x9a4e1f69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x9a4e1541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x9a4e0d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x9a4e0bbb CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x936e70b5 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381
7 com.apple.Foundation 0x936e6f2e -[NSThread main] + 45
8 com.apple.Foundation 0x936e6e86 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x9c07e5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x9c07e485 _pthread_start + 130
11 libsystem_pthread.dylib 0x9c083cf2 thread_start + 34
Thread 4 crashed with X86 Thread State (32-bit):
eax: 0x045aede0 ebx: 0x9369abb0 ecx: 0x92f37167 edx: 0x039a7000
edi: 0x00000000 esi: 0x03935000 ebp: 0xb0196358 esp: 0xb0196104
ss: 0x00000023 efl: 0x00010202 eip: 0x92f1b4ab cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 4
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x1000 - 0x3ffe3 +com.adobe.PDApp (6.2.112.0 - 6.2.112.0) <8D7B660F-E376-56A8-08E3-C808F17872F6> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
0x48000 - 0x4fffb +com.adobe.ape.shim (3.3.8.19346 - 3.3.8.19346) <B711CAA7-29D6-D5CF-CE1B-A611896C8D87> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x570000 - 0x5c4fe7 +com.adobe.ape (3.3.8.19346 - 3.3.8.19346) <0B80F7A7-EC10-A7C7-5E6E-787953553C55> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/Frameworks/adbeapecore.framework/adbeapecore
0x3500000 - 0x357dffa com.apple.xquery (1.3.1 - 30) <A9C347CC-0C9F-395F-BB32-1EE803C28FDC> /System/Library/PrivateFrameworks/XQuery.framework/XQuery
0x35a3000 - 0x35aeffa com.apple.CommerceCore (1.0 - 42) <E59717F2-6770-3DBC-8510-F7AA61E60F57> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x3796000 - 0x37bbff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x4100000 - 0x41f6ff3 +AdobePIM.dylib (6.2.112.0 [BuildVersion: 1.0; BuildDate: Tue Jul 31 2012 13:15:01 ] - 6.2.112.0 [BuildVersion: 1.0; BuildDate: Tue Jul 31 2012 13:15:01 ]) <7E9D9196-2A82-C25B-1DDF-4312E706A4BA> /Applications/Utilities/Adobe Application Manager/*/AdobePIM.dylib
0x44d4000 - 0x44d8ffd com.apple.audio.AppleHDAHALPlugIn (2.5.3 - 2.5.3fc1) <DAF7D11D-7AC8-38EA-AE89-903A9C59E1BB> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Conten ts/MacOS/AppleHDAHALPlugIn
0x989b000 - 0xa7e3fcb +com.adobe.ape.engine (3.3.8.19346 - 3.3.8.19346) <FB642021-E854-27B0-9C15-E3567B4F56B9> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/Frameworks/adbeapecore.framework/Libraries/adbeapeengine.bundle/Cont ents/MacOS/adbeapeengine
0xb0d3000 - 0xb183fff ColorSyncDeprecated.dylib (426) <F54DBFF3-3165-3D15-8AE4-37B603502A5F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/Resources/ColorSyncDeprecated.dylib
0xbc5b000 - 0xbc69fff libSimplifiedChineseConverter.dylib (61) <6E42E198-9C8D-3F0F-9660-6D9975C2461E> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0xe2e1000 - 0xe2f3ffd libTraditionalChineseConverter.dylib (61) <EFC81138-0455-321B-A93A-F4E9C4A3EB31> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x1007b000 - 0x1032dff3 +CCMNative.dylib (7.0.0.34 [BuildVersion: 1.0; BuildDate: Wed Aug 08 2012 23:21:27 ] - 7.0.0.34 [BuildVersion: 1.0; BuildDate: Wed Aug 08 2012 23:21:27 ]) <BC821C96-C2F4-67C2-D3BB-B62EEA05DC4A> /Applications/Utilities/Adobe Application Manager/*/CCMNative.dylib
0x8fe37000 - 0x8fe69417 dyld (239.3) <4B280BB1-55F8-313F-86A6-8ADD644ED69E> /usr/lib/dyld
0x90039000 - 0x90046fff com.apple.Librarian (1.2 - 1) <F85681E3-3398-327B-829B-1D8078C38C22> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x90047000 - 0x9004dff7 com.apple.AOSNotification (1.7.0 - 760.3) <63F7E7F8-6FA3-38D3-9907-CDF360CA9354> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotification
0x9004e000 - 0x90058ff7 com.apple.DirectoryService.Framework (10.9 - 173.1.1) <D6735614-EF4B-389F-BF99-7D8416A504BA> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x901d8000 - 0x901dafff libquarantine.dylib (71) <EE3B510E-1AEC-3171-8A1A-D6A5A42CF35C> /usr/lib/system/libquarantine.dylib
0x90289000 - 0x902b9ff7 com.apple.CoreServicesInternal (184.8 - 184.8) <88528205-9452-3EEC-BB27-DAAA7EC81E04> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesI nternal
0x902ba000 - 0x9051efff com.apple.CoreData (107 - 481) <F699EC21-57D9-3AE6-A17B-C1D1092780BD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x908a4000 - 0x908a6fff com.apple.securityhi (9.0 - 55005) <51765C73-80D1-33E3-9589-3E88380CE007> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x908a7000 - 0x908dffff com.apple.LDAPFramework (2.4.28 - 194.5) <0C42A932-15E8-3CD1-AC35-1DF7D41B25A2> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x908e0000 - 0x909b9ff6 com.apple.QuickLookUIFramework (5.0 - 622.3) <41D10880-AD68-3DE3-94F0-4CA9F44EBD5B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/V ersions/A/QuickLookUI
0x909ba000 - 0x90a4cffe libsystem_c.dylib (997.1.1) <D06FD754-8CE3-3EB7-BE05-2EF939BBE05F> /usr/lib/system/libsystem_c.dylib
0x90a4d000 - 0x90a56fff com.apple.DiskArbitration (2.6 - 2.6) <6379523D-3196-370C-AE4A-8EA586E36909> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x90a57000 - 0x90a63ffe libkxld.dylib (2422.1.72) <F9B35FA5-C936-3286-A055-2B0780A674AC> /usr/lib/system/libkxld.dylib
0x90a64000 - 0x90d56ff8 com.apple.CoreImage (9.0.54) <D7BC3E53-EF5B-3A14-8808-8D45EE505B48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
0x90d57000 - 0x90d58fff libDiagnosticMessagesClient.dylib (100) <B936B1D4-90BB-395D-8EA9-E1237608E7D0> /usr/lib/libDiagnosticMessagesClient.dylib
0x90d59000 - 0x90d87ff3 com.apple.DebugSymbols (106 - 106) <FC70F4C9-B2A6-352F-9563-6C085E9DDDB8> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x90d88000 - 0x90da5ffb libresolv.9.dylib (54) <3EC12A7F-6BA1-3976-9F1F-6A4B76303028> /usr/lib/libresolv.9.dylib
0x90da6000 - 0x90ea4fff libJP2.dylib (1038) <EE0B9985-625D-39E6-B425-03FB75BA2594> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x90ea5000 - 0x90eafff7 com.apple.speech.synthesis.framework (4.6.2 - 4.6.2) <16E20DCD-89F4-3C8E-9DBA-EED359807038> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x90eb0000 - 0x90fa4fff libFontParser.dylib (111.1) <D8F9B2A4-41A6-3407-8D80-13A841F97BE5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x90fa5000 - 0x90fd0ff7 libpcap.A.dylib (42) <66FBEAD3-FE91-3A89-8706-FB95229068AC> /usr/lib/libpcap.A.dylib
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0Ellewolff have you tried removing and reinstalling the Creative Cloud Desktop application?
-
Please help! I am on a MAC and I can't get past it saying Adobe Application Manager quite unexpectantly. It gives me the options of "OK", "Re-open" or "Quit". I have tried all of them and they all get me no where!
Please refer to :
Troubleshoot Creative Cloud download and install issues
Troubleshoot CCM Applet installation and download
InDesign trial download - Adobe Applications manager keeps quitting unexpectedly.
You can download directly if using a different browser also fails.if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/adobe-cc-direct-download-links.html and activate with your serial number. if you have a problem downloading, you didn't follow all 7 steps, or your browser does not accept cookies. The most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com), failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com.
Regards
Rajshree -
Adobe Application Manager quit unexpectedly and won't reopen
When I try to download a program (that I paid for) the application manager opens, immediately closes, and says "Adobe Application Manager quit enexpectedly". When I click on "Reopen" it does the same thing again. How do I download the program? (My operating system is Mac OSX 10.9.1)
uninistall aam and then reinstall it.
if you're a cc subscriber, http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774 -
Adobe Application Manager Quits Unexpectedly
When installing an application the following error shows:
Process: PDApp [576] Path: /Applications/Utilities/Adobe Application Manager/*/AdChrisJamesCognett what steps have you taken to resolve the difficulties you are experiencing with the Adobe Application Manager? Also which version of Mac OS are you using?
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Please help!
Hi, have u tried to reboot the system? Does this happens all the time?
Regards,
Martin Benes -
Downloaded OS X 10.9.4 so I could use the latest version of Muse, but every time I start the download Adobe application manager quits?
Ok
ส่งจาก iPad ของฉัน
ณ 26 ก.ค. 2557 เวลา 18:00 "Yarbo" <[email protected]> เขียน:
Updated to 10.9.4 so I could update Muse to the latest version but every time I try to download it Adobe Application Manager quits
created by Yarbo in Creative Cloud Download & Install - View the full discussion
Downloaded OS X 10.9.4 so I could use the latest version of Muse, but every time I start the download Adobe application manager quits?
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Hey, I am getting an error in updating with 'Adobe Application Manager' "There was an error downloading this update. Please quit and try again later." Anyone able to help? Tried restarting etc. No avail.
I am running Adobe CS5 on my new laptop. Any help would be great.@them,
I'm just a user like you who volunteers my time here. Your technical question requires the response from a support engineer.
I do sincerely think you'll get a better response by asking in the Downloading, Installing, Setup forum which I referenced in post #3. They have support engineers who monitor that forum for these kind of issues. This forum can only deal with general issues. Sorry. -
Application manager quit unexpectedly
Hi, my application manager keeps quitting every time I try to log into my updater, any suggestions or help on how to solve this would be greatly appreciated.
I use a Mac 10.8.4Looks like the Adobe Application Manager has gone corrupt. We might need to re-install AAM Lets try the below steps:
Download and install the Adobe Creative Suite Cleaner Tool: http://www.adobe.com/support/contact/cscleanertool.html
Extract and run it.
Select "e" for English.
Hit "Y" for Yes if asked.
Select Option 3 for Creative Cloud.
Then select Option 1 for Creative Cloud Installer.
Rename the OOBE folder to OOBE OLD from :
Mac: MAC HD/Library/Application Support/Adobe
Win: C:\Program Files (x86)\Common Files\Adobe\
Also, If there is a process running named 'AAM Update Notifier' or 'AAM Registration Notifier' . Kill those processes and try to install Adobe Application Manager again and check.
Download and Install the latest version of Adobe Application Manager from the below link :
Windows: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
Mac: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774 -
Error: "Conduit Manager quit unexpectedly" during Mac Hot Sync
Hello! After many years of successfully hot-syncing my Palm m500 to my various Macs, i'm suddenly getting an error message every single time my Hot Sync tries to sync the Datebook data:
The application Conduit Manager quit unexpectedly.
Mac OS X and other applications are not affected.
Click Relaunch to launch the application again.
i've already tried reattaching the USB cables and the Palm m500 into the cradle, and rebooting my Mac several times, and removing the "com.palm.xxxx.plist" files and the "Palm Desktop Info" file from my users/library/preferences folder. and i've spent several hours cruising these forums but nothing has worked. I've tried hot synching about 10 times in the last 12 hours but i keep getting this same error.
i also tried slowing down my hot sync by pressing the Shift key on my Mac during the entire hot sync, but i still get this error:
Conduit Manager: Unexpected error #-111
i tried to paste my full log report below but i ran into the 20k character limit for this form. since it looks like it's "Thread 4" that is causing the crash, i've deleted other parts of the log report but can send those to you in another posting if that would help.
thanks in advance for any help you can offer! i love my Palm m500 as I much prefer it to Apple's iCal system and would like to fix this problem so I don't need to abandon my Palm!
Report:
Process: Conduit Manager [217]
Path: /Applications/Palm/Conduit Manager/Contents/MacOSClassic/Conduit Manager
Identifier: com.palm.HotSync.ConduitManager
Version: 3.2.1 (3.2.1)
Code Type: PPC (Translated)
Parent Process: launchd [144]
Interval Since Last Report: 657 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 41 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2010-01-03 00:20:36.147 -0800
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 26B9A75C-009B-45C3-B160-FB5932991E00
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000160fc198
Crashed Thread: 4
Thread 0:
0 translate 0xb81529ef spin_lock_wrapper + 90931
1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935
2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118
3 translate 0xb80dfb0b 0xb8000000 + 916235
4 ??? 0x8138b831 0 + 2167978033
Thread 1:
0 ??? 0x800bc286 0 + 2148254342
1 ??? 0x800c3a7c 0 + 2148285052
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202886
3 ??? 0x800ed155 0 + 2148454741
4 ??? 0x800ed012 0 + 2148454418
Thread 2:
0 translate 0xb81529ef spin_lock_wrapper + 90931
1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935
2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118
3 translate 0xb80dfb0b 0xb8000000 + 916235
4 ??? 0x8138b831 0 + 2167978033
Thread 3:
0 translate 0xb81529ef spin_lock_wrapper + 90931
1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935
2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118
3 translate 0xb80dfb0b 0xb8000000 + 916235
4 ??? 0x8138b831 0 + 2167978033
Thread 4 Crashed:
0 ??? 0x7c00867b 0 + 2080409211
Thread 5:
0 translate 0xb8152c24 spin_lock_wrapper + 91496
1 translate 0xb816c825 CallPPCFunctionAtAddressInt + 76225
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spin_lock_wrapper + 4259
6 translate 0xb8011b64 0xb8000000 + 72548
Thread 6:
0 translate 0xb815289e spin_lock_wrapper + 90594
1 translate 0xb816e8a7 CallPPCFunctionAtAddressInt + 84547
2 translate 0xb80dfb0b 0xb8000000 + 916235
3 ??? 0x819d8c92 0 + 2174586002
Thread 4 crashed with X86 Thread State (32-bit):
eax: 0x98c10f16 ebx: 0x00000200 ecx: 0x160fc198 edx: 0xf01804e0
edi: 0xb81d8794 esi: 0xb81d8770 ebp: 0x80817f80 esp: 0xb019eeec
ss: 0x0000001f efl: 0x00010213 eip: 0x7c00867b cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x160fc198
Thread 4: (0xb011c83c, 0xb81529ef)
0x00163b90: No symbol
0x94f46bb0: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _YieldToThread + 532
0x94f4bfa4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _SetThreadState + 172
0x94f4becc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _SetThreadStateEndCritical + 136
0x15dd37c8: /Library/Application Support/Palm HotSync/Transports/Serial/Contents/MacOS/Serial Transport : _SemWait__7LThreadFP10LSemaphorelR4QHdrRUc + 144
0x15ddcb90: /Library/Application Support/Palm HotSync/Transports/Serial/Contents/MacOS/Serial Transport : _BlockThread__10LSemaphoreFl + 92
0x15ddca38: /Library/Application Support/Palm HotSync/Transports/Serial/Contents/MacOS/Serial Transport : _Wait__10LSemaphoreFl + 104
0x15dd1eb4: /Library/Application Support/Palm HotSync/Transports/Serial/Contents/MacOS/Serial Transport : _Run__Q27LThread7CleanupFv + 48
0x15dd3df8: /Library/Application Support/Palm HotSync/Transports/Serial/Contents/MacOS/Serial Transport : _DoEntry__7LThreadFPv + 64
0x94f4bdf4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _CooperativeThread + 348
0x913bf1d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x91335120 ctr: 0x9132e1f0
r00: 0xffffffe1 r01: 0xf0101ae0 r02: 0x00000013 r03: 0xf0101b8c
r04: 0x00000003 r05: 0x00000018 r06: 0x00000020 r07: 0x00006187
r08: 0x00000000 r09: 0x00000000 r10: 0x00000000 r11: 0xa020568c
r12: 0x9132e1f0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000018
r24: 0xf0101b8c r25: 0x00000020 r26: 0x00006187 r27: 0x00000000
r28: 0x00000000 r29: 0x00000003 r30: 0x00000003 r31: 0x94f469a4
Thread 5: Crashed (0xb019eeec, 0x7c00867b)
0x7c367b28: No symbol
0x7c364a58: No symbol
0x7c364b44: No symbol
0x7c35a818: No symbol
0x7c34a3bc: No symbol
0x7c347fe8: No symbol
0x7c34813c: No symbol
0x7c32da54: No symbol
0x7c329168: No symbol
0x7c327e70: No symbol
0x7c32763c: No symbol
0x7c32884c: No symbol
0x7c346c48: No symbol
0x7c346ec0: No symbol
0x8536c290: No symbol
0x8536cf30: No symbol
0x8536cb6c: No symbol
0x8536e004: No symbol
0x85366484: No symbol
0x85372680: No symbol
0x853c949c: No symbol
0x94f4bdf4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _CooperativeThread + 348
0x913bf1d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x7c367a80 ctr: 0x9132f590
r00: 0x00000008 r01: 0xf01804e0 r02: 0x15f2f000 r03: 0x00000003
r04: 0x1610beb8 r05: 0x00000002 r06: 0xf018051c r07: 0x00000000
r08: 0x000eb2a4 r09: 0x00000000 r10: 0x00800000 r11: 0xa0882d04
r12: 0x9132f590 r13: 0x00000000 r14: 0x003f252c r15: 0x00000001
r16: 0x001751f0 r17: 0x003f2558 r18: 0x003f2588 r19: 0x003f2518
r20: 0x003f24e8 r21: 0xf0181426 r22: 0x00144c00 r23: 0x00000003
r24: 0x00000008 r25: 0x15f32dcc r26: 0x15f32d54 r27: 0x0000ffff
r28: 0x000095bf r29: 0x15f3705c r30: 0x15f37060 r31: 0x00893ca8
Post relates to: Palm m500
Post relates to: Palm m500I had the same problem syncing my Palm TX with 10.5.8. After being without my Palm for 3 weeks, I bought Snow leopard, and all was fine again. I found out at an Apple store that 10.5.8 was full of propblems, and this was one of them.
Fast forward: I've been using 10.6 ever since it was released, happily syncing away with my Palm ... until Friday night (2 days ago), when it stopped working, and then I discovered that Palm does not and will not support Mac OS 10.6. So I'm urgently trying to migrate everything on Palm to my iPod Touch, exporting to 10.4 on an old iBook, since it will still sync with it, then moving the data to my iMac's 10.6, and then syncing with my iPod Touch.
I'm working on the problem now, and have my Schedule migrated, but now need to get my ToDo, Address Book and Memos done.
The 10.6 Address Book (v5.0.1) doesn't support the Palm's custom fields like Tiger's Address Book (4.0.6). I can't yet find a way to export the Palm's ToDos in a format that iCal can consume, and Notes on the iPod (for my Memos, possibly) is not supported on 10.6 yet for my iPod Touch.
1 step forward, 3 steps back, so far; but absolutely necessary, now that Palm has withdrawn from the Mac market.
Any ideas on these 3 problem areas, from anyone, would be most welcome. -
Adobe Application Manager quitting
I am trying to download a trial of Illustrator, however my adobe application manager opens but then "quits unexpectedly" when I try to start the download. Any tips?
Yes, at first I tried to download the trial from the link below. I also tried with the link you just provided. Both times I get an error message - Error 205. From there I found that using the Adobe Application Manger should solve that problem, but the application manager keeps crashing. When I click on the "download trial" button in the link below, the application manager opens briefly but crashes after a few seconds.
https://creative.adobe.com/products/illustrator -
Why does Adobe Application Manager fail to install?
I just subscribed to the Creative Cloud. I am trying to download applications. The download starts with an update to Application Manager. Each time, I get the error message,"We've encountered the following issues: Adobe Application Manager failed to install." I'm not able to install any of the CC applications. [I've tried Acrobat and Photoshop.]
I'm going to write this information cause it was so darn frustrating and after two days I finally got it - so here goes - resolution:
I'm running windows 7, and was trying to download cloud which apparently I was forced to do based on my subscription base (was on CS6 before that)
Step 1: start task manager and close ALL adobe running apps including akami session
Step 2: click on the windows icon and type in search bar %appdata%, enter
Step 3: in browser bar above of folder, click on "appdata" (my file directory when i typed step two was C:\Users\study\AppData\Roaming, and I need to be be at C:\Users\study\AppData)
Step 4: Click Local, then Adobe, then oobe, delete the oobe file
Step 5: Go the the following to download the "cleaner tool": http://download.macromedia.com/pub/creativecloud/cleanertool/win/Adobe_Creative_Cloud_Clea ner_Tool.zip
Step 6: Unzip the file and click on the AdobeCreativeSuiteCleanerTool.exe, that was in my directory as follows (dependent on where you download and unzip of course) C:\Users\study\Downloads\adobe_creative_suite_cleaner_tool (1)\win
Step 7: select (e) in the black box for "english", select (y) for yes, select creative cloud (whichever option # that is) and again anything with creative cloud (this did NOT delete my other adobe files, which I feared may - but I was simply instructing it to clean/delete the creative cloud.
Step 8: close the black window
Step 9: Click here: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773 and download the creative cloud adobe application manager
Step 10: Run the application
Step 11: Log in and download the software you want
If that doesn't work, what I did is between steps 4 and 5 I restarted my computer, then I went into task manager and closed all adobe apps. I'm not sure I had to do this step but I was desperate after 2 days doing whatever. Each tech person gave me different information. The last person helped me best, but I spoke with her via chat AFTER I had rebooted the computer. If you need support click http://helpx.adobe.com/contact.html and I personally did the "chat" so I wouldn't have to wait.
Hope this helps anyone who hasn't figured it out! -
Why is Adobe Application manager open in dock
Now overtime I open Lightroom 5 in Yosemite, the icon for Adobe Application Manager (AAM) is open in the dock. Clicking it does nothing. Interface is not seen. Stays there even after Lightroom quits.
even if I right click and quit it does not go away.Hi Kvora711
I would suggest to use the Adobe uninstaller or the Adobe Clean tool to remove the older Adobe Application manager.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Free Creative Cloud | Download Adobe Creative Cloud free trial
Then install the updated Creative Cloud
Thanks
Scott -
Adobe Application Manager quits
When I download and try to open Adobe Application Manager it quits before opening. I am uable to download Adobe Applications as a result. I there a solution?
Here's a troubleshooting document for problems with updating and Adobe Application Manager:
http://helpx.adobe.com/creative-suite/kb/troubleshoot-update-issues-cs5-cs5.html -
Adobe Application Manager "There was an error downloading this update"
I have recently upgraded my PC (new motherboard, CPU, memory, etc) and have reinstalled my copy of Photoshop CS5 Extended.
I forgot to deactivate my copy prior to formatting my hard drive.
Adobe application manager is telling me that I have multiple updates pending but when I run the updater it spends 15-20 minutes doing what looks like downloading the updates then proceeds to give me an error saying:
"There was an error downloading this update. Please quit and try again later."
Please see the screenshot below.
I'm sure I'm missing something simple here but I cant figure it out. Is there anything I can do to get these updates to work?
Thank you.Hello,
1. Maybe - as you will have gathered - you have to activate/deactivate, so please have a look there:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
2. Sometimes, we know in the meantime, the "opm.db file" is the culprit. In this case you should delete it.
3. Did you already try "uninstalling and re-installing"? Be careful with (de)installing aso. by (de)installing by your own resources. As much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
4. If necessary and for further questions click through http://helpx.adobe.com/contact.html or http://helpx.adobe.com/de/contact.html and if "open" please use chat, I had the best experiences. (I quote from Preran: The chat button is activated as soon as there is an agent available to help.)
Good luck!
Hans-Günter
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