CS4 Media Encoder won't encode!

Hi!
Resently upgraded to CS4 and tried to encode a couple of
video files to FLV for a project, only to discover it did't work!
The media encoder didn't accept any video format, avi, mpeg etc to
be encoded. It accepted FLV files though...It worked flawlessly in
CS3, encoded anything you throwed at it, but not in CS4. Any
clues??

quote:
Originally posted by:
BWolfe [ADOBE]
You're the first I've seen reporting this. Could you be more
specific about the behavior you're seeing? What are the repro
steps?
Well, I open up the program by itself or trough flash. Then i
press the add button to find the file or i just drag it in, after
that, a window pops up that says "The file could not be imported".
Thats all, and as i said it doesen't matter what kind of file type
it is, exept FLV. The system i use is a macbook pro.

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         FileDescription   = DirectShow Runtime.
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         LegalCopyright    = © Microsoft Corporation. All rights reserved.
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         ProductName       = Microsoft® Windows® Operating System
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         LegalCopyright    = © Microsoft Corporation. All rights reserved.
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         ProductName       = Microsoft® Windows® Operating System
         ProductVersion    = 6.6.6000.16386
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         FileDescription   = DirectShow Runtime.
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         LegalCopyright    = © Microsoft Corporation. All rights reserved.
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         ProductName       = Microsoft® Windows® Operating System
         ProductVersion    = 6.6.6000.16386
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         FileDescription   = Intel Indeo(R) Video YUV Codec
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         LegalCopyright    = Copyright Intel Corporation 1992-1997
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         ProductName       = Microsoft® Windows® Operating System
         ProductVersion    = 6.0.6000.16386
      Intel IYUV codec
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         CompanyName       = Microsoft Corporation
         FileDescription   = Intel Indeo(R) Video YUV Codec
         InternalName      = iyuv_32.dll
         LegalCopyright    = Copyright Intel Corporation 1992-1997
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         ProductName       = Microsoft® Windows® Operating System
         ProductVersion    = 6.0.6000.16386
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         CompanyName       = MainConcept AG
         FileDescription   = MPEG Video and Audio Decoder
         InternalName      = MCDSMPEG.AX
         LegalCopyright    = Copyright (C) 2001-2004 MainConcept AG
         OriginalFileName  = MCDSMPEG.AX
         ProductName       = MPEG Decoder
         ProductVersion    = 1, 0, 0, 65
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         CompanyName       = Microsoft Corporation
         FileDescription   = Microsoft RLE Compressor
         InternalName      = msrle32.dll
         LegalCopyright    = © Microsoft Corporation. All rights reserved.
         OriginalFileName  = msrle32.dll.mui
         ProductName       = Microsoft® Windows® Operating System
         ProductVersion    = 6.0.6000.16386
      Microsoft Video 1
         FileVersion       = 6.0.6000.16386 (vista_rtm.061101-2205)
         CompanyName       = Microsoft Corporation
         FileDescription   = Microsoft Video 1 Compressor
         InternalName      = msvidc32.dll
         LegalCopyright    = © Microsoft Corporation. All rights reserved.
         OriginalFileName  = msvidc32.dll.mui
         ProductName       = Microsoft® Windows® Operating System
         ProductVersion    = 6.0.6000.16386
      MJPEG Compressor
         FileVersion       = 6.6.6000.16386 (vista_rtm.061101-2205)
         CompanyName       = Microsoft Corporation
         FileDescription   = DirectShow Runtime.
         InternalName      = Quartz.dll
         LegalCopyright    = © Microsoft Corporation. All rights reserved.
         OriginalFileName  = Quartz.dll.mui
         ProductName       = Microsoft® Windows® Operating System
         ProductVersion    = 6.6.6000.16386
      MJPEG Decompressor
         FileVersion       = 6.6.6000.16386 (vista_rtm.061101-2205)
         CompanyName       = Microsoft Corporation
         FileDescription   = DirectShow Runtime.
         InternalName      = Quartz.dll
         LegalCopyright    = © Microsoft Corporation. All rights reserved.
         OriginalFileName  = Quartz.dll.mui
         ProductName       = Microsoft® Windows® Operating System
         ProductVersion    = 6.6.6000.16386
      MPEG Video Decoder
         FileVersion       = 6.6.6000.16386 (vista_rtm.061101-2205)
         CompanyName       = Microsoft Corporation
         FileDescription   = DirectShow Runtime.
         InternalName      = Quartz.dll
         LegalCopyright    = © Microsoft Corporation. All rights reserved.
         OriginalFileName  = Quartz.dll.mui
         ProductName       = Microsoft® Windows® Operating System
         ProductVersion    = 6.6.6000.16386
      Mpeg4 Decoder DMO
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         FileDescription   = Windows Media MPEG-4 Video Decoder
         InternalName      = mpg4dmod.dll
         LegalCopyright    = © Microsoft Corporation. All rights reserved.
         OriginalFileName  = mpg4dmod.dll
         ProductName       = Microsoft® Windows® Operating System
         ProductVersion    = 11.0.6001.7000
      Mpeg43 Decoder DMO
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         CompanyName       = Microsoft Corporation
         FileDescription   = Windows Media MPEG-4 Video Decoder
         InternalName      = mpg4dmod.dll
         LegalCopyright    = © Microsoft Corporation. All rights reserved.
         OriginalFileName  = mpg4dmod.dll
         ProductName       = Microsoft® Windows® Operating System
         ProductVersion    = 11.0.6001.7000
      Mpeg4s Decoder DMO
         FileVersion       = 11.0.6001.7000 (longhorn_rtm.080118-1840)
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         FileDescription   = Windows Media MPEG-4 S Video Decoder
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         LegalCopyright    = © Microsoft Corporation. All rights reserved.
         OriginalFileName  = mp4sdmod.dll
         ProductName       = Microsoft® Windows® Operating System
         ProductVersion    = 11.0.6001.7000
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         CompanyName       = Microsoft Corporation
         FileDescription   = Windows Media Screen Encoder
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         LegalCopyright    = © Microsoft Corporation. All rights reserved.
         OriginalFileName  = wmvsencd.dll
         ProductName       = Microsoft® Windows® Operating System
         ProductVersion    = 11.0.6001.7000
      Nero DVD Decoder
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         CompanyName       = Nero AG
         FileDescription   = MPEG-1/2/4 & AVC video decoder w/ DxVA
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    I am at my wits end as I need to be able to encode my current project desperately.
    S'funny because I tried installing it on my laptop, which has a lot less memory and a slower processor than this machine, and it worked. Only trouble is that machine has not the power to run premiere so I am still stuck
    I am attaching the log file it wants to send each time it crashes incase that means anything.

    Your text file is still queued, so I can't see it, but even then it would be doubtful it would be any help to solve your problem. The not loading message is most likely caused by another process running in the background, an incompatible codec in your material and/or project or a driver issue. You need to be far more specific with lots of extra details if you want our help. Look in the WIKI under troubleshooting and try all the suggested steps. If that does not help, answer the 16 questions at the bottom to start with.

  • CS4 Media Encoder doesn't render Quicktime at all

    The CS4 Media Encoder will render H.264 and FLV, but doesn't render any form of Quicktime at all.
    The Queue loads the project, pretends to render, but does not show progress frames. Seconds later (way too early!) there is a green checkmark that the render completed successfully. The log file looks successful with essentially the same content as for H.264 and FLV.
    For example this log file shows a 1-minute sequence "rendered" in 30 seconds -- normally takes 3 minutes -- and no .mov was created.
    10/29/2008 7:09:16 AM : Queue Started
    - Source File: C:\DOCUME~1\MARATH~1\LOCALS~1\Temp\happyValleyBeijingMoreHighlights_5.prproj
    - Output File: C:\Documents and Settings\Marathon Runner\Desktop\china\finished\happy valley beijing\more highlights\Sequence 01.mov
    - Preset Used: NTSC DV
    - Video: 720x480, 29.97 [fps], Lower, Quality 100
    - Audio: 48000 Hz, Stereo, 16 bit
    - Bitrate: DV/DVCPRO - NTSC
    - Encoding Time: 00:00:00
    10/29/2008 7:09:45 AM : File Successfully Encoded
    10/29/2008 7:09:46 AM : Queue Stopped

    >always save the project before you export
    Very good advice.
    I would also say, save your project after any edit that you feel you can't afford to lose.
    Cheers
    Eddie
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  • CS4 Media Encoder

    Like many others, I have encountered a problem with CS4 Media Encoder upon start up.  It quits unexpectedly.
    I have a Quad-Core Intel Xeon Mac running 10.6.2.
    Here are the problem details if someone understands it:
    Process:         Adobe Media Encoder CS4 [299]
    Path:            /Applications/Adobe Media Encoder CS4/Adobe Media Encoder CS4.app/Contents/MacOS/Adobe Media Encoder CS4
    Identifier:      com.adobe.ame.application
    Version:         4.1 (4.1)
    Code Type:       X86 (Native)
    Parent Process:  launchd [113]
    Date/Time:       2009-11-10 23:49:32.541 -0700
    OS Version:      Mac OS X 10.6.2 (10C540)
    Report Version:  6
    Interval Since Last Report:          24036 sec
    Crashes Since Last Report:           10
    Per-App Interval Since Last Report:  505 sec
    Per-App Crashes Since Last Report:   9
    Anonymous UUID:                      9203213B-94A6-4772-A9E6-EFAC9F6ED5DE
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x00000000c276e1a8
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    I have tried removing  the ".pref" file without improvement.  On another thread there is mention of removing an "Watch folder info.xml" file, which I can't find on a Mac.
    Would appreciate any help
    Kurt

    Me too.  Sometimes it works. Sometimes, even the smallest file will crash the ENTIRE COMPUTER and it will force restart itself.  I have tried it with h.264 and MPEG2-DVD, and both have crashed it.
    I thought it might be overheating my MacBook Pro, so I have been watching the temperatures. The CPU gets almost to 200f.  The process viewer shows encoder process average around 167%.
    It is unfortunate because when it does work, it actually makes very pristine encodes.
    I also tried updating the licensing through a FLEX update, as the console was reporting the same message over and over again. That message has stopped, but the crashing has not.
    My fans run constantly when watching training videos on Adobe's site, and the computer never crashes. So I assume it is not a heat problem.  That said, I don't know whether the CPU or the GPU are responsible for video playback.  In other words, if the GPU does playback, and the fans go on, it isn't getting hot enough to shutdown.  If the CPU does does playback, and is causing the fans to go on, I would think that the computer would shut down just as it does when Media Encoder is encoding and causing the CPU to get hot.
    At this point my hunch is that Media Encoder is causing some sort of kernel panic, causing the computer to restart. But this is just a stab in the dark.

  • CS4 Media Encoder Presets

    Does anyone know if CS5 Media Encoder Presets are compatible with CS4 Media  Encoder?
    http://blogs.adobe.com/ktowes/2010/10/new-encoding-settings-for-multiple-screens-using-ado be-media-encoder-cs5.html
    Thanks

    The solution! :)
    Now I only have one of these two folders containing all presets. The "other folder" is a symbolic link to this folder using this tool:
    http://schinagl.priv.at/nt/hardlinkshellext/linkshellextension.html
    Now it doesn't matter whether I am defining a preset in Premiere or in AME. It works fine!
    Carlos

  • Premiere CS4 & Media Encoder CS4 didn't work..

    i just install Premiere Pro CS4 & Media Encoder CS4..
    i finished editing my videos in Premiere, but when i want to encode it in Media Encoder, it says "please verify that adobe premiere is installed in your computer"..
    what should i do?
    tnx..

    Welcome to the forum.
    Do you have the full-paid version, or the trial?
    It sounds like your installation is not complete, or has become corrupted. This is a general CHECKLIST for installing most Adobe programs. Look over it, to see if perhaps you missed something.
    If you did everything in the checklist, then I would attempt a Repair Install. Did you install from media, or from a download?
    Good luck,
    Hunt

  • Pro CS4 Media Encoder vs Sorenson Squeeze Quality?

    Guys,
    When outputting a video to Flash (for this discussion, let's assume Flash V8, medium size.....with the Web as the target audience), does anyone have experience using both PProCS4 Media Encoder and Sorenson Squeeze---being able to comment of the quality of each?   Is CS4 Media Encoder doing as good a job (apples to apples) as Sorenson Squeeze would do?    For general info, they want SD video in 4:3 ratio.
    I've want to provide the best quality video I can to a client who is selling web training for a professional methodology.  They are using video to provide additional visual support to their audio segments.
    TIA,
    jd

    I purchased Squeeze after the release of CS4, the Adobe Media Encoder was fine in CS3.  I noticed after installing CS4 that the end product (usually Quicktime, AVI, Mpeg-2 DVD and BluRay for me) was soft and fuzzy.  I dug around various forums and found that many had this issue with the AME in CS4 and saw Sorenson Squeeze highly recommended.  It should be noted that I use a Matrox RT.X2 card with my CS3 and now CS4 environment.  I now export out an uncompressed i-Frame Matrox AVI and bring it into Squeeze and it works great.
    I am finding the same issue in a non-Matrox project.  We are doing a spot now that was shot in DVCPRO-HD.  The image is gorgeous in PP, however when I use the AME, the resulting file is soft and dull.
    Question to anyone who can help.  In a non-Matrox project, what can I use to get it into Squeeze?  With my Matrox projects, the uncompressed Matrox export bypassed the AME and gave me a clean image to bring into Squeeze.  In my current non-Matrox DVCPRO-HD project I tried uncompressed AVI but it reduced my size to 720x480, and it reduced the quality.  How do I get my footage out of Premiere and into Squeeze without using the AME?
    Thanks,
    Marty

  • Does The New CS4 Media Encoder Seem Slow?

    I selected some B-Roll that was shot in P2 1080i and brought it into a standard definition project. I scaled it to about 44% and sped up one timelapse segment by about 900%. The resulting length was about 8 minutes.
    Transcoding this 8 minute sequence into 720x480 NTSC With the CS4 Media Encoder is taking over 3 hours! This is on a system with an Intel Q6600 processor.
    Has anyone else noticed that the new Media Encoder seems slower? I don't think it uses existing render files like previous versions of Premiere.

    "DV project. If you have three clips AND THE 2ND ONE is color corrected then you do a 'preview render' that 2nd clip is rendered to dv so it will play real time in your timeline. Then when you render out to DVD clip 2 is rendered yet again to Mpeg-2. It has been rendered twice, it a second generation image unlike CLIP 1 AND 3 WHICH are still first generation before the Mpeg encoding"
    Sorry typing faster than my brain. Sorry trying to get work done and help people got the better of my fingers brain. The above is corrected with the corrected in CAPS.
    In a nutshell when you use preview files your telling the computer to use files that have already lost a generation to make your edit faster.
    If you edit DV the preview renders the effect (or whatever) to whatever is set in the sequence files. So a new DV file is made, which is rendered into an MPEG (or quicktime, Blu-ray whatever).
    "But if you are saying that re-render renders the already rendered preview clip, I believe that you may be in error. I thought re-render ignored the previews and looked to the source file(s) again. Am I wrong?"
    Yes your wrong because your assuming the preview render was done in the format your outputing in AME. If re-render 'ignored the previews and looked for the source file(s) again' there wouldn't be any render to 're-render'.
    The Preview render renders a new file based on your media codec (dv to dv, HDV to i-frame. dvcpro to dvcpro). It has no way of knowing what your final setting in AME are going to be. So preview files are double rendered.

  • Windows 7, CS4 Media Encoder freezing and crashing upon clicking "Start Queue" - every sequence!

    Windows 7, CS4 Media Encoder freezes when queue starts with sequences from Premiere. However, sequences opened from Media Encoder's "Add Sequence" export fine. Have re-installed (without first un-installing), issue is ongoing. I have several important deadlines fast approaching, please help! Media cache has been cleared (both automatically and manually), computer has been defragged and scanned for disk errors... I am absolutely stumped!

    I've checked the anti-virus (I didn't think of that!), but it doesn't seem to make any change.
    I've had Window Task Manager running while trying to export, it would seem that the problem occures when PProHeadless.exe opens. If I manually close it right before clicking "Start Queue", AME doesn't freeze until PProHeadless.exe re-starts once more.
    Any information on forums regarding PProHeadless.exe seem more to do with an error message, not that the application itself is causing problems. I've tried multiple different sequences, all with different footage, different types of files and all with the same result.
    Would a complete reformat or Windows and CS4 be the only answer? I dread the thought but I'm getting desperate.

  • Premiere Pro CC won't encode anymore

    Hallo and sorry for my bad english!
    I'm in troubles with PPCC. I'm running the latest update. The problem is this: if i cancel a rendering during the encoding,after this operation PP won't encode anymore. I have to open a new project and import the old project to encode again. My system:
    I7980x
    DX58SO
    12GB ram
    GTX680 4GB
    I use an MXO2Mini with MAX but the problem is not related to Matrox hardware since i've plug out it from the pc.When this problem happens the menù windows doesn't respond anymore. I click File and move to the Export line and nothing happens untill i click with the mouse. If this happens i know that PP won't encode anymore. I mean,i can choose my output format,the encoding window appears,but nothing happens. If i queue in Media Encoder the problem is still there.Nothing happens. If i don't want to open another project and import the old one,i have to reboot my pc. Closing and opening again PP doesn't work. I have close from task manager every Adobe app (dynamic link,service manager etc...),but it doesn't works.
    I have Encore CS6 on my system with AME CS6 (i can't uninstall AME CS6 only. If i do i will loose Encore too...)
    I have noticed that the UI is not working correctly too. If i select Effects in the Effects window,the selection box in which i can write the name of the effect is grayed out and i have to click in that area before i can see the cursor.
    So...in the end...i'm having a lot of troubles with CC apps! I can't use AE for the menu delay and PP is really unstable on my system.
    Bests,
    Roberto
    PS
    I have used Suites from CS5.5 and CS6. I have tested my system for a long time and never experienced issues. So i don't think that the problem is in my system (two years old and a LOT of stuff made with it!).
    I'm changing my motherboard to add more ram,but i think that my current setup is really good for editing.

    Thank you for the reply Jim,but i've already uninstalled and reinstalled PP just to see if i have a problem with installation. I have used Adobe cleaner tool before reinstall all CC apps,but the result is the same.
    Thank you again,
    Roberto

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