CS4 Project Crashing

hi guys,
i have a project which crashes adobe premiere when ever i do ANYTHING.
its got a 10 min sequence with a few titles and cross dissolves and thats it.
i turned one clip into a nested sequence, then added a second copy of that nested squence set to play in reverse at double speed.
this is when things went wrong, i got a quick "rendering" message appear then the source preview and export preview windows went grey.
now if i do anything within the project it hangs adobe premiere... i can load the project but as as soon as i do anything it hangs it again. even just trying to create a new project while the old one is open.
if anyone can help me i'd greatly appreicate it. i've spent a lot of time on this

thanks.
1. source vid details:
General
Complete name                    : D:\Murfs Folder\Media\Pics\airsoft\the mall 1.11.09\part 2.MOV
Format                           : MPEG-4
Format profile                   : QuickTime
Codec ID                         : qt
File size                        : 332 MiB
Duration                         : 30mn 41s
Overall bit rate                 : 1 510 Kbps
Encoded date                     : UTC 2008-02-11 21:34:25
Tagged date                      : UTC 2009-11-02 15:22:36
Writing library                  : Apple QuickTime
AMBA                             :
Video
ID                               : 1
Format                           : AVC
Format/Info                      : Advanced Video Codec
Codec ID                         : avc1
Codec ID/Info                    : Advanced Video Coding
Duration                         : 30mn 41s
Bit rate mode                    : Variable
Width                            : 848 pixels
Height                           : 480 pixels
Display aspect ratio             : 16:9
Frame rate mode                  : Variable
Frame rate                       : 59.940 fps
Minimum frame rate               : 59.920 fps
Maximum frame rate               : 59.960 fps
Stream size                      : 311 MiB (94%)
Title                            : Ambarella AVC
Encoded date                     : UTC 2008-02-11 21:34:25
Tagged date                      : UTC 2008-02-11 21:34:25
Audio
ID                               : 2
Format                           : AAC
Format/Info                      : Advanced Audio Codec
Format version                   : Version 4
Format profile                   : LC
Format settings, SBR             : No
Format settings, PS              : Yes
Codec ID                         : 40
Duration                         : 30mn 41s
Bit rate mode                    : Constant
Bit rate                         : 64.0 Kbps
Channel(s)                       : 2 channels
Channel positions                : Front: L R
Sampling rate                    : 48.0 KHz
Resolution                       : 16 bits
Stream size                      : 14.1 MiB (4%)
Title                            : Ambarella AAC
Encoded date                     : UTC 2008-02-11 21:34:25
Tagged date                      : UTC 2008-02-11 21:34:25
2. Premiere Pro CS4 ALL updates applied (ver 4.1.0 (113 (MC166418)) English
sequence settings:
nested sequence settings:
project settings:
OS is Win7 RC1 x64 with all updates applied, english using res 1680x1050.
CPU is Intel Core 2 Duo E8400 @ 3Ghz with 4GB of RAM.
Video card is GeForce 8800GT 512mb using the latest drivers from nVidia.
1 monitor in use.
Sound card is a RealTek HD driver v6.0.1.5874 released in june.
system is running a 36GB 10k RPM Raptor as the primary drive with 5.3GB free space. adobe is installed on this drive.
projects and videos are stored on a RAID 1 array with 1TB storage, 170GB free.
video capture device is a Twenty20 ContourHD, no drivers required or any capture software. it writes directly to its own SD card.
if it means 3rd party plugins in adobe premiere, none are installed.
i can do some stuff within the project, like clear sequences etc but for some reson the source and preview panes are grey.
if i drag a srouce clip to the source preview pane it hangs the app. if i hit play for the export preview pane i get the "rendering" message then nothing happens. if i hit the play button a second time it hangs
i tried clearing all the sequences and just playing a source clip and it still hangs....

Similar Messages

CS4 - Project opens, but crashes during save

Adobe Premiere CS4 running on Macbook Pro with OS X 10.6.3
So I've been working with the same Premiere CS4 project file for awhile now, and I've hit a pretty big dead end that I really need some help with: Whenever I save the project (File>Save Project), I get the progress bar that says "saving project", but it locks up half way, and gives me the spinning rainbow wheel of death. I am forced to quit the application. My changes do not save.
I get the same behavior when I try to workaround the problem: Save as, Save a copy... Importing sequences into a new project as well. Occasionally after crashing Premiere in these manners I have to restart for it to load up again.
I am using images and 1 video from iStock in my project. I first saw the strange behavior when I tried to put an iStock image jpeg into the timeline. It showed no preview for it. There was nothing about the image, technically speaking, that I think would cause such a problem.
I don't get it because the project opens with no problem. I can even work in it... just can't save. Any help?

I'm running OS X 10.6.3
Details of my system profile are below.
Premiere Pro CS4 with all updates installed.
Model Name: MacBook Pro
Model Identifier: MacBookPro5,3
Processor Name: Intel Core 2 Duo
Processor Speed: 2.8 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 6 MB
Memory: 4 GB
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SMC Version (system): 1.48f2
Sudden Motion Sensor:
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Display:
NVIDIA GeForce 9400M:
Chipset Model: NVIDIA GeForce 9400M
Type: GPU
Bus: PCI
VRAM (Total): 256 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0863
Revision ID: 0x00b1
ROM Revision: 3448
gMux Version: 1.8.8
Displays:
Color LCD:
Resolution: 1440 x 900
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
NVIDIA GeForce 9600M GT:
Chipset Model: NVIDIA GeForce 9600M GT
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 512 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0647
Revision ID: 0x00a1
ROM Revision: 3448
gMux Version: 1.8.8
I'm using a custom preset for my project. The resolution is 872 x 486, Square Pixels, Progressive Scan. Details below:
General
Editing mode: Desktop
Timebase: 30.00fps
Video Settings
Frame size: 872h 486v (1.0000)
Frame rate: 30.00 frames/second
Pixel Aspect Ratio: Square Pixels (1.0)
Fields: No Fields (Progressive Scan)
Audio Settings
Sample rate: 32000 samples/second
Default Sequence
Total video tracks: 3
Master track type: Stereo
Mono tracks: 0
Stereo tracks: 3
5.1 tracks: 0
Submix mono tracks: 0
Submix stereo tracks: 0
Submix 5.1 tracks: 0
The source material I am using includes jpegs from iStock, video from iStock, psds I create myself (usually flattened). I have also done some simple animation in After Effects (CS4) also from Master Collection. I imported a composition in from AE that matched my presets. I felt that was the most risky thing I've done in this project, but the point in time at which everything started to fail was when I imported a handful of iStock jpegs. I was having trouble getting one of them to preview in the source monitor. Details on that one here from getting its properties in the Project panel.
File Path: /Users/kemch/Desktop/RQA/RQA Product Overview Project/Slide 5 Grocery Store/iStock_000006885030Small.jpg
Type: JPEG file
File Size: 647 KB
Image Size: 24 x 24
Pixel Depth: 0
Pixel Aspect Ratio: 1.0
Notice the dimensions are incorrect. Premiere has since locked up from me getting these properties. The actual dimensions of this image are 585 × 821. This is really the only clue I have so far.
The other thing I should also note is regarding the AE composition that I imported. It had some effects on it that could not be interpreted. Premiere tells me this when I open the project up: This hasn't caused me a problem yet that I know of, because I've gone a couple days with it.
/Users/kemch/Desktop/RQA/RQA Product Overview Project/RQA Product Recall Overview.prproj
Video Filter missing: AE.ADBE Luma Key
Video Filter missing: AE.ADBE Solid Composite
So, thanks for taking the time to look at this. Any more help greatly appreciated

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Cannot save PPro CS4 project created on another PC

Another editor told me to delete the pref files but I'm double checking first.
I brought across several projects created with CS3 and CS4 on another PC. All open and eventually load after I find all the media (the projects are > 250 gig. The one I need (always the way, ain't it) will open but not even any of the auto-saved versions will Save. I left it overnight and nada. I click cancel and PPro crashes. What is the solution?
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Hope I can open the project because I suspect there will be serious consequences if I do not.
cheers,
Peter Burn
Date: Sat, 24 Apr 2010 19:24:41 -0600
From: [email protected]
To: [email protected]
Subject: Cannot save PPro CS4 project created on another PC
I can only give you the location for PrPro 2.0 on XP-Pro. Sure that there are some changes, but maybe this will get you started: C:\Documents & Settings\[Username]\Application Data\Adobe\Premiere Pro\2.0 and the file is "Adobe Premiere Pro Prefs" w/o an extension. If one "trashes the Prefs," then the Adobe program will just rebuild them with the defaults. There is also a keystroke combo, to use when launching the program. Unfortunately, almost all Adobe programs are different. I think that PrPro is hold down Shift, launch program (while holding down Shift), until it launches fully. For PS it is ShiftCtrlAlt and one gets a dialog screen, asking if one wishes to delete the Preferences - IIRC, PrPro does not have such a dialog.
For the manual trashing of the Prefs, just rename the Prefs file (should be named in a very similar fashion in CS4 and Win7), to say Old-prefs, for backup. Launch CS4, and the Prefs will be re-written.
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>

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It sounds like you may have a piece of corrupt media (or several pieces of corrupt media). First of all, usb is not recommended for working with fcp. Don't think it's the source of your problem, but...
First, generally speaking, project files should reside on your startup disk and all media on other drives.
Are you using any nonstandard codecs or formats?
Are all your drives formatted macosextended? You might want to run diskwarrior on all drives.
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Adobe Premiere Elements 0.9 project crash, HELP!

This is the first time I am using these forums, so I hope I posted this in the right sektions.
I need help and solutions for a Project which constantly crashes on my Adobe Premiere Elements 0.9. This program has been awesome and helped me create some projects and videos successfully, up until.... well for about 3 days ago when my latest project crashed when I had just antered and checking the storyboard etc, triggering a "Serious Error" message and then it shuts down. I try again and again, but everytime I try to put something (any sound or video etc) on the storyboard and start working etc the same damn "Serious Error" message and then allways shuts down. It's allways this same and only project (which has worked fine before) that crashes like this...
In an attempt to first solve the problem myself I went through the Premiere Elements 9 files and deleted finnished projects and automatic saved process on projects etc, but still won't work even better... The funny thing is that when I open another project (a finnished project I left saved just in case) and go through the storyboard there and messes around a little and such, it won't crash nor trigger the same message as my latest project. And that program even has some effects on every footageclip on it too, but still it works fine. Haven't touched the program or the program until and since yesterday night to give it some rest but it still won't work, the project just keeps crashing like when and since it first started a few days ago.
I have also read through and tried some things from this Help/Troubleshoot page:
http://helpx.adobe.com/premiere-elements/kb/troubleshoot-damaged-projects-premiere-element s.html
I have so far been doing 1 and 2 of the "Beginning Troubleshooting", otherwise I have been reading it all and such. I am also kinda afraid to do the 3 of the first quests because I worked so hard on this project and even tough it just keeps crushing, I'm afraid to lose it. Other, I have deleted audios and such from my filegallery on my Adobe Premiere Eements, stuff I don't need anymore because its projects are already done. After I did that I also tried to create a new project just for testing. The amazing this about this is that this the new created project I created works just fine, I could do all kinds of the stuff, effects and advanced editing which I did on the same project before it started crushing. Tough I didn't save that test-project since I didn't find a reason to since it worked so good. And so the thing is that I can start and create a new project and start working and do usual stuff on it with no problem, same when I open up another project and do stuff, it all works just fine! It is just this one and only project that keeps crushing with this "Serious Error" message, all the time... Does anybody else have, or has had the same problem? What could the problem and error be and how to fix it?
This crushing project do has some effects on every footageclip/videoclip on it, to set the right mood for the musicvideo I'm making. I am making a musicvideo, and I haven't even done the half of the project/video. The song I am making this musicvideo with is about 00:07:32 in length, and (tough this detail may have no influence or meaning) the music is Symphonic Metal. The actual file of the song is 6,96 MB in size. This is also not the first time I've done such projects with such long songs on this same program either, one of my last videos I managed to successfully make and create a musicvideo with a song which was about 13 minutes and 30 seconds in length, and I also used effects on pretty much every videoclip on that project too.
The current filesize so far on the actual project.prel-file of my project that keeps crushing is 9.73 MB.
I am also using Adobe Premiere Elements and doing this troubleing, crashing project on a PC, a Fujitsu Windows (I believe Windows 7, or even updated to a newer version?). It has a regular ATI-card. The computer also has 2 modems and there's still some pretty GB amount free on them. The PC's main system also has a RAM in 6.00 GB and the operative system is the 64-bites.
In short, the PC should just fine be able to handle Adobe Premiere Elements 0.9 and all its projects, just as it has handled it all before plus all my PC games at that. So it must be something with my Adobe Premiere Elements and that specific project which is the problem, but what is the problem and the serious error and how to fix it?
Could it help to save and create the actual video in this crashing project, delete that project then start a new project, upload and put in the videofile of the crashing project in that new project and then continue from there?
In either cases, I need help with this. Please, help!

Thanks so much for your reply, Steve!
Even tough I trust you guys enough here on the official Adobe site/forums to answer those questions as best I can, I am at the same time not very fond of giving away too much information because of safety. I understand I have to If I'm to recieve the accurate answers and solution, but as this is the internet you can never know. But again, I trust you guys enough on here and thus I'll try to answer those questions as best I can, even tough I am not very good with such stuff about computers. The PC I am using is also not only mine, it is the family computer also which me and my whole family uses.
The operating system on my computer (according to the computer propotions etc) is a 64-bites operating system and the computer/PC is also a Windows 7 Home Premium.
The processor the computer/PC have is a Intel(R) Core(TM) i5 CPU and the RAM is 6.00 GB. However, (and I hope I make this understandable because the computer/PC is in swedish)the subscore of RAM in the computer's Performance-Classification/Ranking is 7,5. The processor subscore is 7,3 per second. And the free space? Well, we have two modems, let's say a modem A and a modem B. Adobe Premiere Elements 0.9 is set to save all its stuff etc on modem B, while modem A is the main modem and spaces all main stuff and other things of the computer/PC. Modem A has about 314 GB of free space, while modem B has 207 GB of free space. Modem A's capacity is a total of 489 GB in which 175 GB has been used, the modems filesystem is a NTFS. Modem B is also a NTFS filesystem and its capacity is a total of 439 GB in which 232 GB has been used. And the Disk Cleanup? I believe my that latest ran it for about a few weeks ago. We also have a CCleaner also. But about the Disk Defragmenter, I have no idea. What exactly does a Disk Defragmenter do?
You mean, entering my project that keeps crushing and simply rename it by using "Save As"? If that is what you mean, I dunnow If that actually worked. When I still tried to do stuff and edit the crashing project (tough as said, it hardly took any changes and process before it triggered that message) and then crashed and shut down, and I opened up the program again (trying to open the same project that way), it asked me If I wanted to re-create the missing process from the last crash of the same project. I tried it and it automaticly was renamed to a for example Project.copy. But when I tried to work with that it was to no futher success, the project kept crashing. I haven't renamed the project by "Save As" tough, but I doubt it'll work, I even tried to rename the actual project file in the Adobe Premiere Elements files but nope... the project keeps crashing. But also about the same question, "Save As" under a new name but in its own folder? You mean the actual project folder or Adobe Premiere Elements preview folder of the projects?
My camcorder is pretty old by now, have had it since I turned 15, it has worked pretty good since then. Its model is a Sony Handycam, Carl Zeiss Vario-Tessar OPTICAL 20x. Even tough the last thing maybe doesn't say anything, this is all I know about my camcorder, except that it is a model no. DCR-HC17E PAL. But in that Project which keeps crashing, there are only a few actual camcorder clips used as I am making a Game-MusicVideo and most of the footage of the Video-game (actually a PC game) I'm making a musicvideo of is downloaded from Youtube mostly from a guy I asked permission for to download his recorded footage of the game. I used a Youtube downloader called ClipConverter. As I don't have a SD card I cannot make this footage myself. But some footage I recorded on my camcorder, but If I can find high quality clips and get them, I will. The other footages is actual official trailers of the PC games which also was downloaded from the net. But I can give you the stuffs filetypes and hoping that may help. The downloaded footage which was downloaded by this ClipConverter, are MP4 files. The other stuff (which were official trailers) and most of them are also MP4 files, the others are QuickTime-film files. Many of these downloaded footages and trailers are also in HD quality, at least some of them I think.
The actual filetype ofthe footage I myself recorded with my camcorder are, well.... it says Videoclip in the file. Maybe it is AVI?
The project settings? You mean the settings you set at first when starting as a new project? The general settings are, in editingsettings it is AVCHD 270p square pixel. This is kinda hard for me to tell since everything is in swedish in my program. But these settings has worked perfectly before, same with all files, footages and videoclips I have been using, also all the soundfiles etc. Even the actual crashing project worked perfectly before it started crashing... So why does it so suddenly start crashing now?
The audio is a song I copied directly from its album and CD into the computer/PC and it seems to be in WMA format in filetype.
And lastly, no I haven't rendered the timeline of the project ever, not even on my other projects. What does the rendering do and is useful for? I have very little knowledge of it. Other, I keep the Timeline mode open all the time because I can edit my videos much better with it, but perhaps that editing method make little influence of the actual problem.
Other, yesterday when writing the post and topic, I forgot to mention that I restarded my computer right after I created a new project, that testing project. When finnished with the testing I restarted the computer. Since then I haven't touched the crashing project since now tonight, when checking its settings for this post. I am also right now trying to create and save the actual videofile of it, saving it on my computer. I'll soon see If it's successful without any crashing interruptions, plus that the video itself works and is smooth when I'll play it on Windows Media Player like all the rest of my other videos. I do this just in case I must create a new project to be able to continue with my musicvideo, as the first part of it I worked very hard on.
Other and again, I am still puzzled about why this is even happening, that this project which worked perfectly fine before, just suddenly starts triggering that "Serious Error" message and crashes. And in this program which worked so perfect before. Has this happened to anyone else before? Has anyone else experienced the same issue I have? Is this a knowledgable issue which has solutions and ways to fix it?... :/

Unable to import xml into my CS4 project

Hi folks,
I am trying to embed a 3rd party flash component into my current flash project. As a stand alone, the component works fine but when I try and import the xml file for the component into my current flash project library, the message I get:
" one or more files were not imported because there were problems reading them"!!!
I have tried importing the xml file into another dummy cs4 project on another machine and again no success, so I believe there are elements within the xml file that will not work with cs4. Below is the xml file code. I would appreciate if anyone can spot anything wrong with this file as to why it wont import into flash. Even try and import it yourself and see what I mean.
Hope someone can help.
Regards
Volterony22
<?xml version="1.0" encoding="UTF-8"?>


<kenburns width = "1000" height = "348"
backgroundColor = "0x000000"
backgroundTransparency = "0"
startWith = "1"
randomSlideshow = "true"
loop = "true"
randomizeImagePosition = "false"
alphaTime = "2"
textX = "10"
textY = "10"
overColor = "0x000000"
overAlpha = "20"
disablePauseButton = "true">

<item>
<title></title>
<path>content/images/image6.jpg</path>
<link>http://www.flabell.com</link>
<target>_blank</target>
<transitionTime>10</transitionTime>
<slideShowTime>8</slideShowTime>
<startZoom>40</startZoom>
<endZoom>35</endZoom>
<startPosition>ML</startPosition>
<endPosition>MR</endPosition>
</item>
<item>
<title></title>
<path>content/images/image7.jpg</path>
<link></link>
<target>_blank</target>
<transitionTime>20</transitionTime>
<slideShowTime>8</slideShowTime>
<startZoom>70</startZoom>
<endZoom>55</endZoom>
<startPosition>MR</startPosition>
<endPosition>ML</endPosition>
</item>
<item>
<title></title>
<path>content/images/image3.jpg</path>
<link></link>
<target>_blank</target>
<transitionTime>20</transitionTime>
<slideShowTime>8</slideShowTime>
<startZoom>50</startZoom>
<endZoom>60</endZoom>
<startPosition>ML</startPosition>
<endPosition>MR</endPosition>
</item>
</kenburns>

Hi there,
Thank you for responding. When I say component, I have purchased a flash component from a company called www.flabell.com. When you buy the component, you get the as, swf, assest, images, fla etc etc.
My goal is to embed this component into a flash project that I am working on at the moment which involves importing the assets/resources from the flabell component folder into the library of my current flash project.
My folder structure at the moment is that I have top level folder call project. In this folder is my actual flash project folder and the flabell component folder. So no the html that embeds my main swf is not in the same folder as my 3 party swf - they are in two different locations. However should this be an issue if I am importing the xml into my main project library anyway?
Hope this info shines more light.
Regards
volterony22

Indesign CS4 keeps crashing on Launch

My copy of CS4 Indesign keeps crashing.
It gets to the window where is shows the recent documents and then crashes everytime.
I have deleted the preferences and the version folder and even re-installed the app from the master dvd but it still crashes on launch.
It was working ok earlier today, which is why I cant understand the problem.
All the other CS4 apps work fine - it's just Indesign.
Im running Mac OS X 10.5.7.
Please help
Thanks
Pete

Hi John,
My InDesign CS4 keeps crashing on launch since I upgraded to OSX Lion. Here is the pastebin link: http://pastebin.com/9BGZ85e6
Thanks in advance for any comments!
Michael
[email protected]

Photoshop CS4 keeps crashing

Hello guys,
My Photoshop CS4 keeps crashing after a few minutes of use.
I found the crash logs via eventviewer, but I can't attach them here so I'll write down the logs:
Log #1:
Fault bucket 4682409, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Photoshop.exe
P2: 11.0.0.0
P3: 496e86ce
P4: BIB.dll
P5: 1.2.1.1744
P6: 48b5fcc0
P7: c0000005
P8: 000000000001a303
P9:
P10:
Analysis symbol:
Rechecking for solution: 0
Report Id: bf15970f-2c2f-11e4-825a-00248ce8e898
Report Status: 0
Hashed bucket: b77531baae2b5fd87db01ea0d04f81b5
Log #2:
Faulting application name: Photoshop.exe, version: 11.0.0.0, time stamp: 0x496e86ce
Faulting module name: BIB.dll, version: 1.2.1.1744, time stamp: 0x48b5fcc0
Exception code: 0xc0000005
Fault offset: 0x000000000001a303
Faulting process id: 0x4f8
Faulting application start time: 0x01cfc03c3a326ae0
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Photoshop.exe
Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\BIB.dll
Report Id: bf15970f-2c2f-11e4-825a-00248ce8e898
Faulting package full name:
Faulting package-relative application ID:
Things I already tried:
PC reboot
Re-installation of Photoshop CS4(without saving the personal preferences)
My OS:
Win7 64bit
Please assist, thanks.

bib.dll - What is bib.dll?

Photoshop CS4 always crash (how may I track and fix an APPCRASH) ???

Hello
My Photoshop CS4 always crash when happens these conditions:
1. Open a file picture or create a file. (FILE 1)
2. Import another file picture... (FILE 2)
3. Copy FILE 2 in FILE 1
4. Now FILE 2 appear inside a layer...
5. Move with the mouse the layer corresponding to the FILE 2
CRAAAAAAASHHHH
BOOOOOOOOOOOOOOOOOOM
Always happens the same, always, always.
It is so annoying, that don't let me work and I am working right now with Photopaint (think I don't like).
I would need your help to tell em how may I track and fix an APPCRASH.
Do we have an application in windows that allow me to detect the causes of an APPCRASH?
Or is this just because the application is failing?
These are the data of the application crash:
Signature of the problem:
Nombre de evento de problema:    APPCRASH
Nombre de la aplicación:    Photoshop.exe
Versión de la aplicación:    11.0.1.0
Marca de tiempo de la aplicación:    499bf9b5
Nombre del módulo con errores:    StackHash_fd00
Versión del módulo con errores:    0.0.0.0
Marca de tiempo del módulo con errores:    00000000
Código de excepción:    c0000005
Desplazamiento de excepción:    65637275
Versión del sistema operativo:    6.0.6002.2.2.0.256.1
Id. de configuración regional:    3082
Información adicional 1:    fd00
Información adicional 2:    ea6f5fe8924aaa756324d57f87834160
Información adicional 3:    fd00
Información adicional 4:    ea6f5fe8924aaa756324d57f87834160
Additional information about the problem:
Id. de depósito:    1164041060
The texts are in Spanish sorry, I'm from Spain.
May someone help me to track and trace this bug and how to solve it?
Thanks

Prior to the subscription models—and of course that includes CS4—the Photoshop license was platform specific, either Windows or Mac, but not both. Your CS4 Windows serial number ("key") will never work on the Mac version.
CS4 is out of the loop as far as requesting a platform swap for a nominal fee. It is no longer supported by Adobe in any way. A platform swap required the destruction of your PC version, so you could not use both the PC and the Mac versions.
For a time, you could have used CS4 to upgrade to CS6 for about $200, but that time window has closed by now. Now you would have to own a legitimate version of CS5 in order to be eligible to buy an upgrade to CS6.
You can of course buy the full version of Photoshop CS6 Extended for $1,000 from the Adobe store:
Creative Suite 6
Alternatively, you can subscribe to Photoshop CC and Photoshop CC2014 on a monthly basis without ever owning the software. If you stop paying monthly, the software ceases to work.
The cheapest subscription is the Photography plan, which includes both Photoshop and Lightroom for $10 a month.
These are user forums; you are not addressing Adobe here. To contact Adobe support directly:
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation.
There is also a phone option. 1 (800) 833-6687

Photoshop CS4 keeps crashing - /w Snow Leopard

Photoshop CS4 keeps crashing for one of our artists. It crashes when they try to save their work to their local harddisk. It crashes when having Illustrator open, it also crashes when having two Photoshop files open same time.
Here is the puzzling thing, our 2 artists just got brand new Mac's a few months ago, and yet only 1 of them is experiencing these Photoshop crash problems.
Also, last week I completely reformated and reinstalled the OS (of the guy having issues) and a brand new installation of CS4 but unfortunately still crashing. I have the crash report in a text file, but I guess I cannot upload it.
Any recommendations? Only thing he has done since the crashes was install Font Explorer and all the Sotware/Adobe Updates.

1 Crash report
Process: Adobe Photoshop CS4 [114]
Path: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
Identifier: com.adobe.Photoshop
Version: 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) (11.0)
Code Type: X86 (Native)
Parent Process: launchd [75]
Date/Time: 2010-05-17 14:43:08.719 -0700
OS Version: Mac OS X 10.6.3 (10D578)
Report Version: 6
Interval Since Last Report: 14299 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 13784 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: A122380B-E3F6-41EA-8B9F-16BAE8EF2221
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000e3f824
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Error Formulating Crash Report:
*** -[NSCFDictionary setObject:forKey:]: attempt to insert nil value (key: Identifier)
0x811d9d06
0x801200f3
0x811d9b47
0x811d9ad4
0x873d2ad7
0x00004a8f
0x8568d917
0x00004939
0x000072f2
0x00007dd7
0x00009ff2
0x00009dcf
0x8025dd18
0x000094d6
0x802518b6
0x80251769
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.QD 0x954a7f05 _SetDstBits32BGRA + 8
1 com.apple.QD 0x954a3e4c StretchBlt + 4887
2 com.apple.QD 0x954a21fc Stretch + 3467
3 com.apple.QD 0x95466296 OneSrcOneDst + 59
4 com.apple.QD 0x95466ed4 CommonBits + 1316
5 com.apple.QD 0x954673f1 CopyDeepMask + 248
6 ??? 0x74879265 EntryTX + 869139
7 ??? 0x748774e1 EntryTX + 861583
8 ??? 0x7487c6fe EntryTX + 882604
9 ??? 0x747fa0a2 EntryTX + 348496
10 ??? 0x747f4edd EntryTX + 327563
11 ??? 0x74888976 EntryTX + 932388
12 ??? 0x747fa0a2 EntryTX + 348496
13 ??? 0x747fff4e EntryTX + 372732
14 ??? 0x747f5a30 EntryTX + 330462
15 ??? 0x747fffee EntryTX + 372892
16 ??? 0x747f5a30 EntryTX + 330462
17 ??? 0x747fffee EntryTX + 372892
18 ??? 0x747f5a30 EntryTX + 330462
19 ??? 0x747ffda5 EntryTX + 372307
20 ??? 0x747f5a30 EntryTX + 330462
21 ??? 0x747fffee EntryTX + 372892
22 ??? 0x747f5a30 EntryTX + 330462
23 ??? 0x747fffee EntryTX + 372892
24 ??? 0x7487b006 EntryTX + 876724
25 ??? 0x7487b0f1 EntryTX + 876959
26 ??? 0x7485d3ae EntryTX + 754780
27 ??? 0x7485e4eb EntryTX + 759193
28 com.apple.HIToolbox 0x974660a9 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
29 com.apple.HIToolbox 0x97465370 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
30 com.apple.HIToolbox 0x97487b55 SendEventToEventTarget + 52
31 com.apple.HIToolbox 0x974983df SendEvent(unsigned long, WindowData*, OpaqueRgnHandle*) + 203
32 com.apple.HIToolbox 0x9749826a PaintWindow(WindowData*, OpaqueRgnHandle*, PaintReason, bool) + 495
33 com.apple.HIToolbox 0x9748b0f6 WindowData::PrepareForVisibility() + 236
34 com.apple.HIToolbox 0x9748a656 _ShowHideWindows + 291
35 com.apple.HIToolbox 0x974ed341 ShowWindow + 79
36 ??? 0x7485c590 EntryTX + 751166
37 ??? 0x7485fcd5 EntryTX + 765315
38 ??? 0x7485a6ce EntryTX + 743292
39 ??? 0x7485c8f7 EntryTX + 752037
40 ??? 0x747946b7 0 + 1954105015
41 ??? 0x7479704d 0 + 1954115661
42 ??? 0x74805e5c EntryTX + 397066
43 ??? 0x7480869d EntryTX + 407371
44 ??? 0x747a4500 EntryCU + 58
45 com.adobe.Photoshop 0x006c03de 0x1000 + 7074782
46 com.adobe.Photoshop 0x0040e821 0x1000 + 4249633
47 com.adobe.Photoshop 0x00412f3a 0x1000 + 4267834
48 com.adobe.Photoshop 0x0040bfb4 0x1000 + 4239284
49 com.adobe.Photoshop 0x00410d23 0x1000 + 4259107
50 com.adobe.Photoshop 0x00712698 0x1000 + 7411352
51 com.adobe.Photoshop 0x00713263 0x1000 + 7414371
52 com.adobe.Photoshop 0x0040cfda 0x1000 + 4243418
53 com.adobe.Photoshop 0x0070f487 0x1000 + 7398535
54 com.adobe.Photoshop 0x0070fdc9 0x1000 + 7400905
55 com.adobe.Photoshop 0x0040d324 0x1000 + 4244260
56 com.adobe.Photoshop 0x00410ce1 0x1000 + 4259041
57 com.adobe.Photoshop 0x0048cd1a 0x1000 + 4767002
58 com.adobe.Photoshop 0x0048df43 0x1000 + 4771651
59 com.adobe.Photoshop 0x0006bdcd 0x1000 + 437709
60 com.adobe.Photoshop 0x0006ab7d 0x1000 + 433021
61 com.adobe.Photoshop 0x00064145 0x1000 + 405829
62 com.adobe.Photoshop 0x000642b3 0x1000 + 406195
63 com.adobe.Photoshop 0x0006260f 0x1000 + 398863
64 com.adobe.Photoshop 0x00220a8a 0x1000 + 2226826
65 com.adobe.Photoshop 0x00220b16 0x1000 + 2226966
66 com.adobe.Photoshop 0x00003cf2 0x1000 + 11506
67 com.adobe.Photoshop 0x00003c19 0x1000 + 11289
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x95ec1b42 kevent + 10
1 libSystem.B.dylib 0x95ec225c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x95ec1719 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x95ec14be _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x95ec0f41 _pthread_wqthread + 390
5 libSystem.B.dylib 0x95ec0d86 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x95e9b342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x95ec8eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x95f1142f pthread_cond_wait + 48
3 com.adobe.amt.services 0x09e20552 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services 0x09e1b995 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 115
5 com.adobe.amt.services 0x09e205b0 AMTThread::Worker(void*) + 20
6 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
7 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x95e9b34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x97e49212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x27e33eff 0x27e04000 + 196351
3 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
5 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x95e9b34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x97e49212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x27e33eff 0x27e04000 + 196351
3 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
5 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x95e9b34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x97e49212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x27e33eff 0x27e04000 + 196351
3 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
5 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x95e9b34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x97e49212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x27e33eff 0x27e04000 + 196351
3 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
5 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x95e9b34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x97e49212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x27e33eff 0x27e04000 + 196351
3 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
5 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x95e9b34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x97e49212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x27e33eff 0x27e04000 + 196351
3 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
5 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x95e9b34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x97e49212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x27e33eff 0x27e04000 + 196351
3 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
5 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x95ec9262 __semwait_signal + 10
1 libSystem.B.dylib 0x95ec8f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ecabb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x97e4baee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x97e3743d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x97e32e0f MPWaitOnQueue + 250
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
10 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x95ec9262 __semwait_signal + 10
1 libSystem.B.dylib 0x95ec8f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ecabb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x97e4baee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x97e3743d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x97e32e0f MPWaitOnQueue + 250
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
10 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x95ec9262 __semwait_signal + 10
1 libSystem.B.dylib 0x95ec8f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ecabb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x97e4baee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x97e3743d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x97e32e0f MPWaitOnQueue + 250
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
10 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x95ec9262 __semwait_signal + 10
1 libSystem.B.dylib 0x95ec8f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ecabb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x97e4baee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x97e3743d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x97e32e0f MPWaitOnQueue + 250
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
10 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x95ec9262 __semwait_signal + 10
1 libSystem.B.dylib 0x95ec8f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ecabb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x97e4baee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x97e3743d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x97e32e0f MPWaitOnQueue + 250
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
10 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x95ec9262 __semwait_signal + 10
1 libSystem.B.dylib 0x95ec8f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ecabb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x97e4baee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x97e3743d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x97e32e0f MPWaitOnQueue + 250
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
10 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x95ec9262 __semwait_signal + 10
1 libSystem.B.dylib 0x95ec8f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95ecabb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x97e4baee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x97e3743d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x97e32e0f MPWaitOnQueue + 250
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 ...ple.CoreServices.CarbonCore 0x97e16eb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
10 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x95e9b40e mach_wait_until + 10
1 libSystem.B.dylib 0x95f228d5 nanosleep + 345
2 com.adobe.PSAutomate 0x2a6a2755 ScObjects::Thread::sleep(unsigned int) + 143
3 com.adobe.PSAutomate 0x2a6a27b5 ScObjects::Thread::wait(unsigned int) + 23
4 com.adobe.PSAutomate 0x2a693502 ScObjects::BridgeTalkThread::run() + 332
5 com.adobe.PSAutomate 0x2a6a2a77 ScObjects::Thread::go(void*) + 239
6 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
7 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 18:
0 libSystem.B.dylib 0x95e9b342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x95ec8eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x95f1142f pthread_cond_wait + 48
3 data_flow 0x03b9f2b2 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 data_flow 0x03b9265b void boost::condition::do_wait<boost::recursive_mutex>(boost::recursive_mutex&) + 51
5 data_flow 0x03b95061 boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks>::execute_task() volatile + 135
6 data_flow 0x03b95bba boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<boost::thre adpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> >::run() + 232
7 data_flow 0x03b9290b boost::_bi::bind_t<void, boost::_mfi::mf0<void, boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<boost::thre adpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > >, boost::_bi::list1<boost::_bi::value<boost::shared_ptr<boost::threadpool::detail::worker_t hread<boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > > > > >::operator()() + 43
8 data_flow 0x03b94fd1 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 79
9 data_flow 0x03ba0bc5 thread_proxy + 99
10 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
11 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 19:
0 libSystem.B.dylib 0x95e9b342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x95ec8eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x95f1142f pthread_cond_wait + 48
3 data_flow 0x03b9f2b2 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 data_flow 0x03b9265b void boost::condition::do_wait<boost::recursive_mutex>(boost::recursive_mutex&) + 51
5 data_flow 0x03b95061 boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks>::execute_task() volatile + 135
6 data_flow 0x03b95bba boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<boost::thre adpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> >::run() + 232
7 data_flow 0x03b9290b boost::_bi::bind_t<void, boost::_mfi::mf0<void, boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<boost::thre adpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > >, boost::_bi::list1<boost::_bi::value<boost::shared_ptr<boost::threadpool::detail::worker_t hread<boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > > > > >::operator()() + 43
8 data_flow 0x03b94fd1 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 79
9 data_flow 0x03ba0bc5 thread_proxy + 99
10 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
11 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 20:
0 libSystem.B.dylib 0x95e9b342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x95ec8eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x95f1142f pthread_cond_wait + 48
3 data_flow 0x03b9f2b2 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 data_flow 0x03b9265b void boost::condition::do_wait<boost::recursive_mutex>(boost::recursive_mutex&) + 51
5 data_flow 0x03b95061 boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks>::execute_task() volatile + 135
6 data_flow 0x03b95bba boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<boost::thre adpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> >::run() + 232
7 data_flow 0x03b9290b boost::_bi::bind_t<void, boost::_mfi::mf0<void, boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<boost::thre adpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > >, boost::_bi::list1<boost::_bi::value<boost::shared_ptr<boost::threadpool::detail::worker_t hread<boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks> > > > > >::operator()() + 43
8 data_flow 0x03b94fd1 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 79
9 data_flow 0x03ba0bc5 thread_proxy + 99
10 libSystem.B.dylib 0x95ec8a19 _pthread_start + 345
11 libSystem.B.dylib 0x95ec889e thread_start + 34
Thread 21:
0 libSystem.B.dylib 0x95e9b342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x95ec8eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x95f1142f pthread_cond_wait + 48
3 data_flow 0x03b9f2b2 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 data_flow 0x03b9265b void boost::condition::do_wait<boost::recursive_mutex>(boost::recursive_mutex&) + 51
5 data_flow 0x03b95061 boost::threadpool::detail::pool_core<boost::threadpool::prio_task_func, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::wait_for_all_tasks>::execute_task() volatile + 135
6 data_flow 0x03b95bba boost::threadpool::detail::worker_thread<boost::threadpool::detail::pool_core<boost::thre adpool::prio_task_func,

My photoshop CS4 keeps crashing while I am in the middle of editing a photo. I am running Mac OS X 10.9.4. I have tried to contact support and I was directed here.

My photoshop CS4 keeps crashing while I am in the middle of editing a photo. I am running Mac OS X 10.9.4. I have tried to contact support and I was directed here.

You were redirected to this user forum because CS4 is no longer supported by Adobe at all.
We'll need a lot more info before we can help.
You'll have to manually determine whether Photoshop CS4 is updated to version 11.0.2 (the Adobe auto updater is most unreliable in CS4), and give us plenty of other information.
BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, such as total installed RAM, scratch file HDs, video card specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

Cs4 projects in cs5

Hi I just downloaded the trial to see how much quicker cs5 is to cs4 but I cant open any of my cs4 projects? Is this not possible or is this just because I have the trial version. Also some videos I imported dont have audio attached, wierd.

Yes, there is no Australian version. The downloads comply with US laws and regualtions. For details on your rights as a consumer and product requirements in AUS I'd direct you to the following sites, please contact them directly -
The Australian Competition & Consumer Comission
www.accc.gov.au/
The Office of Fair Trading
www.fairtrading.qld.gov.au/
the State Ombudsman
www.ombudsman.qld.gov.au/
I'm sure the advisors there will clarify any concerns you may have.

CS4 Project Crashing

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