CS5 upgrade says on packaging that CS5 Design Standard is a qualifying product, but the installer will not complete the upgrade. How do I get the the installer to complete the upgrade?

When I enter the license key for a CS5 Design Standard Upgrade on a Mac with CS5 Design Standard installed and licensed, the installer says that there are no qualifying products installed to be upgraded.
The packing for the upgrade states that CS5 Design Standard is a qualifying product. How to I get the upgrade to install?

It does seem rather like that. However, the box copy of CS5DS Upg that I am holding also states that "you must have one of the following: Adobe Creative Suite 5 - Design Standard" on the packaging.
If I am trying to upgrade CS5DS with CS5DS, it is partly because Adobe is suggesting that it makes sense to upgrade to an identical product. Hence my confusion when the install failed.

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Mac OS 10.5 / I deleted the " Private" folder ... and emptied the trash. So the folder and its contents no longer exists on my computer at all !!! I do have the OS dvd that i purchased years ago... But my computer will not start from it on its own. My

Mac OS 10.5 /
I deleted the " Private" folder ... and emptied the trash. So the folder and its contents no longer exists on my computer at all !!!
I do have the OS 10.5 dvd that i purchased years ago...
But my computer will not start from it on its own.
My question is what is the open source or terminal language code used to tell my mac to look in the DVD rom drive for startup info? I know that im not the only person in this world who has deleted the "PRIVATE" folder and emptied the trash so it no longer exists on their machine...
That said theres gotta be a common fix for a Power PC G4 that has the OS X dvd in the rom drive but wont look to it to reinstall the vital contents of the PRIVATE folder.
Once again there is not a copy of this file or its contents in the recycle bin...
Also rebooting the machine , pressing and holding the letter C does not prompt the machine to look to the dvd rom drive.
I was reinstalling pro tools and figured I would make some room by cleaning my computers HD...
Lol It was a bad choice to delete this file ...
Thanks guys

Okay sorry it took forever to respond... But for a while there I gave up on this computer!!!!
Money's been tight lately , so taking it in to a professional was not yet an option... though I did consider it eventhough.
Anyway long story short im glad I didnt spend any money because I already had all the tools necessary to fix this issue but was going about it in the wrong way. Okay so here is my scenario and the breakdown... Though this may not fix the issue for everyone :( which *****... But I know we all will have different circumstances.
Anyway here we go...
Okay so first things first.... Years ago I purchased the OS 10.5.1 disk ... So that has always been in my possession!!!!
I realize that some may not have a disk to reflash your OS to your hard drive... but if you do your in luck.
2ndly ... I had an external harddrive with all of my itunes downloaded music so it was more than okay with me to delete my primary HD because all the important stuff could either be copied over or repathed to be located.
-------If you dont want to read through the whole story the fix is summed up in the bottom section-------
Okay so now the SOLUTION!!!!
By trial and error , and pure boredom I opened up my computer to clean the inside...
AND
"Disconnected the primary HD"
and just because ....... REBOOTED my computer. Just to see what it would do.
Upon restart and though it looked like it would repeat its usual cycle...
About 1 minute in to that process my computer froze for about 2 seconds and flashed to the OS installation screen.
Mind you I havent seen this screen yet... Probably hasnt been since I installed the OS years ago.
After a bit of trial and error...
I decided to tell my computer to startup from the OS 10.5 disk located in my dvd rom drive and restarted once again...
this setting is under
Utilities / startup disk
After a little more trial and error ... I realized that I could reconnect the primary HD , restart the machine and return to the OS installation menu.
So upon this discovery
I went to the Disk Utility located under Utilities
Highlighted my primary HD located in the left hand column
Once highlighted ...
In the heading section on the right I selected the option
Erase
in which I erased My current OS on my primary HD ...
I used the first option in the list under security... Because it seemed like the least invasive and would take the least amount of time to see if this process would actually work.
I FORGOT to add something...
Another reason why I deleted my primary HD!!!!!
I forgot to say that it WOULD NOT!!!!! Show up in the STARTUP list as an option...Even After multiple reboots....
But like clockwork... Once I deleted its name IT SHOWED UP as an option!!!!
So back to the next step...
I returned to the STARTUP option under utilities ... And was then able to see MY primary HD now as a startup option...
But ofcourse it had no name because it we previously erased it.
So when Clicking my newly erased HD ... I was almost immediately prompted to REINSTALL the OS ...
Which said it would take about 57 minutes ... But I believe was alot less...
My issue was resolved ... My computer then stated the install was SUCCESSFUL!!!!!!! :))))))))))) lol ;)
It was like I was setting up for the first time ;) asking for my registration info...
The dilemma of deleting the private folder and emptying the trash is finally over resolved. Done ... and no extra money spent!!!!!!!!!
Its really crazy that the information for such a simple thing is not readily available. Especially being such a simple fix.
I know im not the only person who's had this issue , because i've seen numerous posts with similar wording.
I also know I wont be the last person to have this issue... So I hope this synopsis makes sense.
-------One more time the fix------
*Insert your OS dvd into your dvd rom drive.
*Unplug your primary HD or corrupted startup disk
*Reboot your machine...
Upon restart your primary HD will not be recognized...
* you will then be prompted to select your language.
Once selected
*Click Utilities/startup... Highlight the the selection that refers to the OS dvd located in the dvd rom drive.
* Click restart...
!!!!!!!!!!Be sure to reconnect your Primary HD Before your computer restarts and you hear the chime!!!!!!!!
If you do not replug your HD before the chime it will not be recognized.
In that case restart again.
Upon restart once again
*Choose your language...
*Click Utilities / disk utility
In the left column select and
*Highlight your HD ...
Then towards the top portion / center of the page
*Click the heading Erase
Then on the page toward the bottom
*Click security options
This will then provide erase options.
I USED THE FIRST OPTION
"Dont erase data"...
*click OK
* click erase...
Once erased which should take a few seconds
*Cancel the disk utility...
* Click Utilities / startup
And your newly erased HD should now appear in the list.
* Select your drive from the list by highlighting
It should no longer have a name.
*Once selected, you will then be prompted to restart and install the OS to your newly erased HD...
Thats it!!!!
Once everything reinstalls re-add your personal info or registration info and you are up and running.
Goodluck ;)

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I received error message that 6 of my songs that I purchased on a workout album could not be copied because the file could not be converted.
How do I get these 6 songs downloaded to my ipod shuffle?

I can think of only one reason a song would be "converted" while it is being loaded on a shuffle.
Select the iPod in the iTunes sidebar, under DEVICES. Over to the right, depending on iPod model, go to the Summary or Settings tab. There should be a setting there that says Convert higher bit rate songs to 128 kbps AAC (the 128 kbps part may be adjustable). If that checkbox is checked, try unchecking it.
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http://www.apple.com/support/itunes/

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Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
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HT201272 I have a 2nd gen ipod touch and had to restore it from back up. When I did that, I lost a lot of apps that I had previously purchased and now they will not re-install. How do I get the apps to install on the ipod now?

Please help Obi Wan, you're my only hope.

So you are saying that you purchased it by:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
Is iTunes signed into the same iTunes account that purchased it?
How long ago did you purchase it?
Did you purchase it on another computer?
Contact iTunes:
Apple - Support - iTunes - Contact Us

I have music that is only on my ipod touch and i would like to get it on my iphone, but it will not let me. How do i get music from my ipod to my iphone?

I just got an iphone and i want to put my music on it, i have some music that is only on my ipod touch but it wont let me take the music from my ipod and put it on my iphone. How am i supposed to do this?

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A friend let me use her old ipad that was still synced to her account. I want to sync it to my account without losing the app progress, notes, and pictures. How do I do this and keep everything on the ipad?

I want to sync an ipad to my iTunes account that used to be synced to another account without losing the data (i.e.- pictures, notes, app progress). Is this possible or will I lose everything once I sync it to my account?

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My itunesu says I have downloaded the lectures, but the files are not on my computer, how do I "get" them again

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The downloaded content should be in the iTunes U section of your music app. To navigate to iTunes U content launch the music app, click more and look for iTunes U on the resource list.
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http://www.apple.com/education/itunes-u/includes/overlay_introduction.html#overl ay-introduction
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Hey louiseg45826294,
Thank you for posting on Adobe forums.
Could you please let me know what Adobe Writer program you are talking about. Is it Adobe Acrobat or Reader?
Could you please share the screenshot of the exact error message that appears.
Are the PDF forms saved on your computer's local drive?
Hope to hear from you.
Regards,
Anubha

I am trying to change my Apple ID. Try to do this I keep getting an error message saying 'This email address is designated as your rescue email address and cannot be used as your Apple ID or Primary email address. Please choose another.' The email address

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Contact iTunes customer support for assistance.

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safari
safarinotificati
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CS5 upgrade says on packaging that CS5 Design Standard is a qualifying product, but the installer will not complete the upgrade. How do I get the the installer to complete the upgrade?

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